BBQ/picnic Area
Check availability

Reviews of Comfort Inn Douglasville - Atlanta West

2.5 out of 5
Comfort Inn Douglasville - Atlanta West
5487 Westmoreland Plz, Douglasville, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 1006 reviews" "
Rating 8 - Good. 376 out of 1006 reviews" "
Rating 6 - Okay. 94 out of 1006 reviews" "
Rating 4 - Poor. 30 out of 1006 reviews" "
Rating 2 - Terrible. 21 out of 1006 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Smelly a/c left us staying for five hours sleep, shower than hit the road. Wouldn't stay here again.
Stayed 1 night in May 2024

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
It was about 30 minutes from everything we had to be to. So for our trip it was central and worked good. My son was a little bummed that there wasn’t a hot tub since we were there for a basketball tournament and he wanted to relax after games.
Stayed 3 nights in May 2024

10/10 Excellent

James

Travelled with family
Liked: Amenities
was all good enjoyed
Stayed 4 nights in May 2024

10/10 Excellent

DIANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great place!
Stayed 1 night in May 2024

10/10 Excellent

James, Auburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful, friendly, and courteous. The room was very comfortable and the facility was very clean and well kept. Will definitely stay here again.
Stayed 9 nights in May 2024

6/10 Okay

Antonina

Business traveller
Liked: Cleanliness, staff & service, amenities
It’s old building it’s can’t be without any small down first floor nice room… and rooms Cleen carpet old and keep old or chemicals stink all smell it’s to much 158 for night but best in this area all around stink it’s a best one in this area don’t try to look for batter
Stayed 1 night in May 2024

10/10 Excellent

David, Riverdale

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, clean and the staff was friendly and helpful. The hotels surrounding the property weren’t as nice but overall I enjoyed my stay.
Stayed 1 night in May 2024

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a comfortable stay until we heard someone yelling and cursing someone out and then police came and searched the property.
Stayed 3 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

David, Riverdale

Stayed 2 nights in Apr 2024

4/10 Poor

Jeffrey, Charlotte

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Horrible internet. Nice staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast makes it easy (when you have to take medication
Stayed 1 night in Apr 2024

10/10 Excellent

Oniesha

Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the 5 pillows in the king size room and nice and clean room
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hot water and good tv
Stayed 1 night in Apr 2024

8/10 Good

Tiana, New Castle

Stayed 1 night in Apr 2024

10/10 Excellent

Phillip

Stayed 1 night in Apr 2024

10/10 Excellent

Clarence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience, clean, fresh, and at a wonderful price! Best hotel decision we've made all year! Only wish I could give them another star!
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service
Our check in was wonderful and we felt very welcomed. One of the locks on our door was broken, actually, missing. Room was clean, AC and fridge worked as expected.
Stayed 1 night in Apr 2024

10/10 Excellent

DeWayne

Liked: Cleanliness
Good Time
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay.
Stayed 1 night in Apr 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Betty, Clewiston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience.
Stayed 1 night in Apr 2024

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the on duty peoples, quietness, easy access, neatness.
Stayed 1 night in Mar 2024

10/10 Excellent

Anna

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Staff was friendly and the room had everything we needed.
Stayed 1 night in Mar 2024

10/10 Excellent

Shandera

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming
Stayed 1 night in Mar 2024

8/10 Good

Crystal, Mount Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Oniesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Keyonia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2023

6/10 Okay

Gabrielle

Liked: Staff & service
Towels weren't in the room upon arrival
Stayed 1 night in Mar 2024

10/10 Excellent

David, Riverdale

Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth remembering
Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Stayed 1 night in Feb 2024

10/10 Excellent

Bree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great service but wouldn’t stay again
First I’ll say the service was great. Everyone was very friendly and helpful at checkin! Unfortunately that’s where the “pros” stop. The location was okay but I didn’t feel the safest as a solo traveler passing through. My room’s ceiling looked like it was about to cave in at any moment and the bed was a little sunken in. The air conditioning unit both felt & smelled like it was blowing in dirty air, and I woke up feeling like I had inhaled dirt all night.
Stayed 1 night in Jan 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Stephen

Travelled with family
Liked: Staff & service
The hotel was ok, but a little dated. Staff was nice, breakfast was average
Stayed 1 night in Jan 2024

8/10 Good

Molessa E.

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property is located in a convenient location; safe and quiet, food accessible. The property however does not have sound proof rooms so I was disturbed by the “good time” my neighbor was having. Washer and dryer was available but at a cost. Was pleased with my stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ivan, Moyock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Stayed 1 night in Jan 2024

8/10 Good

Wilma, Gurabo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Ren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly customer service, they went above and beyond for us. Thank you!
Stayed 3 nights in Dec 2023

10/10 Excellent

Cherelyn

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
conveniently located
This hotel was very conveniently located by I-20. It was close to family and the staff was always friendly and polite. The breakfast was good. They had a good variety. The place was clean.
Stayed 2 nights in Dec 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the facility was updated and clean. They had extra security measures in place which felt good. I think it was the best “where will we stop tonight” place I’ve been to in years!
Stayed 1 night in Dec 2023

10/10 Excellent

sterling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Remodeling Needed
Hotel could use updating. Our rrom didn't have heat that worked properly, was moved to a room 2 doors down. Bathtub didnt drain properly caused a pool of water while in shower. The room window was filthy inside and out so much so we could hardly see outside. Rooms need remodeling and a fresh coat of paint. Would not book any future stays at that location.
Stayed 2 nights in Dec 2023