Dear June, Thank you for being our guest at Atlanta Evergreen Lakeside Resort and sharing your experience. We are delighted to know you were pleased with our ideal location and excellent pool. However, we apologize for the service and cleanliness issues you encountered during your visit. Our main aim is to provide thoughtful hospitality and attention to detail; therefore, we regret this was not your experience. We will share your comments with appropriate individuals as we strive to enhance our guest experience at all levels. Thank you again for your feedback, and we look forward to your return visit.Best Regards,Juwana JonesDirector of Rooms

Dear Craig, Thank you for taking the time to share your review. While we are glad to know you were pleased with our friendly associates, please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry if this was not your experience. We hope you will give us another chance to provide you with the seamless stay you deserve. Thank you again for choosing us, and we wish you all the best with your travels.Best Regards,Juwana Jones,Director of Rooms

Our engineering team is aware and is working diligently to fix this concern. We ask you to have patience with us as we correct this problem

Dear Jin, Thank you for choosing Atlanta Evergreen Lakeside Resort during your visit to Stone Mountain. We appreciate you sharing how much you enjoyed your time with us and our great location here in the heart of one of Georgia's best-loved attractions. We hope to host you again any time your travels bring you this way.Best Regards,Juwana JonesDirector of Rooms

Dear Valery, Thank you for being our guest and for the candid feedback. We sincerely apologize for disappointing you with the overall condition of your accommodations. We work hard to provide a comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns with our staff to ensure we are well-poised to serve you better during your next stay. We are also sorry that our associates were not responsive to your needs. We strive to deliver exceptional service, and we apologize for the disappointing experience during your time with us. We have shared your comments with the appropriate individuals to ensure this is not repeated. We hope you will give us another chance to show our commitment to superior hospitality. We look forward to welcoming you back soon.Best Regards,Juwana JonesDirector of Rooms

Dear Tripp, Thank you for being our guest and for sharing your observations. We are sorry for not meeting your expectations regarding the destination fees. Our fee allows us to offer additional amenities for all of our guests. The information regarding this fee is readily available on our website; we do regret if this was not noticed before your arrival. We are grateful for your patience and hope to see you again the next time you visit the area.Best Regards,Juwana Jones,Director of Rooms

Dear Andreina, Thank you for the wonderful rating for Atlanta Evergreen Lakeside Resort. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Best Regards,Juwana JonesDirector of Rooms

Dear Angelia, Thank you for taking the time to share your review. We are sorry you were not entirely satisfied with the condition of our accommodations. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. We also apologize for the maintenance and cleanliness issues you encountered during your visit. We will discuss your comments with relevant teams as we strive to enhance our guest experience at all levels. Furthermore, we regret your disappointment with the price of your visit. Thank you again for your patience, and we hope you will give us another chance to provide you with the seamless stay you deserve. Best Regards,Juwana Jones,Director of Rooms

Dear Meredith, Thank you for choosing Atlanta Evergreen Lakeside Resort during your visit to Stone Mountain and for your excellent rating. We appreciate you sharing how much you enjoyed your time with us and loved the incredible views. We hope to host you again any time your travels bring you this way.Best Regards,Juwana Jones,Director of Rooms

Dear Bill, It was a pleasure to welcome you to Atlanta Evergreen Lakeside Resort. We focus on creating a memorable experience for our guests, and your kind words are much appreciated. We are glad that we exceeded all of your expectations and that you loved so much about your stay. Thank you again for sharing your experience with others, and we look forward to many more visits with you.Best Regards,Juwana Jones,Director of Rooms

Dear Beatrice, We are delighted you chose Atlanta Evergreen Lakeside Resort for your recent visit to beautiful Stone Mountain. We enjoyed reading your comments about our property and the time utilizing our amenities as well as the incredible views. It was a pleasure having you as our guest, and we look forward to hosting you again soon!Best Regards,Juwana Jones,Director of Rooms

Dear Janet, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Atlanta Evergreen Lakeside Resort. We hope to have the pleasure of doing so again on your next visit to our area.Best Regards,Juwana Jones,Director of Rooms

Dear Bevon, Thank you for being our guest at Atlanta Evergreen Lakeside Resort and sharing your experience. We are delighted to know you were pleased with our well-maintained property, friendly associates, and excellent views. We also appreciate you mentioning our phone stationed at the end of each break in the long hallways. However, we apologize for the concern you had with the ice machine and the inconvenience this has caused you. We will share your comments with appropriate teams as we strive to enhance our guest experience at all levels. Thank you again for your feedback, and we look forward to your next visit. Best Regards,Juwana JonesDirector of Rooms

Dear Latoyka, Thank you for choosing Atlanta Evergreen Lakeside Resort. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Best Regards, Juwana Jones Director of Rooms

Dear Clarissa, Thank you for being our guest and taking the time to post your review. Please accept our sincere apologies for not meeting some of your expectations and for this frustrating inconvenience caused to you and your mother due to the maintenance concerns you had during your visit. We take such matters seriously and will promptly investigate the room and our equipment to ensure everything is functioning properly. We appreciate you for bringing this to our attention, and we are grateful for your patience. We are also sorry for the service issues you encountered and our oversight in responding to your experience. We are reviewing these matters with our associates to make sure we are promptly and appropriately responding to every guest request. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known.Best Regards,Juwana JonesDirector of Rooms

Dear Julie, It was a pleasure to welcome you to Atlanta Evergreen Lakeside Resort. We focus on creating a memorable experience for our guests, and your kind words are much appreciated. We are delighted that we exceeded all of your expectations and that you especially enjoyed our beautiful resort and the stunning views from the comfort of your room. We are also glad our devoted associates left a lasting impression on you. Thank you for sharing your experience with others, and we look forward to many more visits with you.Best Regards,Juwana Jones,Director of Rooms

Dear Bethany, Thank you for choosing to stay with us and share your review. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.Best Regards,Juwana JonesDirector of Rooms

Dear Bethany, Thank you for sharing your experience. We are delighted to hear that you had a positive experience with our associates at the restaurant. Your compliments on their professionalism and friendliness mean a lot to us. However, we apologize for the shortcomings you experienced with our front desk associate. Your feedback is invaluable, and we will address this internally to ensure a more welcoming experience for all our guests. Thank you for sharing your thoughts with us.Best Regards,Steven Colliers,General Manager

Dear Antonio, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Best Regards,Juwana Jones,Director of Rooms

Dear John, Thank you for taking the time to share your review. We apologize for the concern you had with the food we offer and the frustration this has caused. We will discuss your comments with our food and beverage team to see where to improve. We also regret the disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs come as a surprise to you, and we hope you will accept our apologies. We are grateful for your patience, and we hope you will give us another chance to host you again. Best Regards,Maegan Zoeger,Director of Food & Beverage

Dear Cheryl, Thank you for taking the time to share your thoughts. We sincerely apologize for the inconvenience caused due to the concerns you had with our service and that you could not take advantage of our shuttle services during your stay. We will share your comments with the appropriate individuals to ensure such issues are not repeated. We are grateful for your patience and hope you will give us another chance to show our commitment to superior hospitality. Best Regards,Juwana Jones,Director of Rooms

Dear Evan, Thank you for choosing Atlanta Evergreen Lakeside Resort and for your kind rating. We are delighted to read that you loved our quiet and relaxing atmosphere and had a fantastic stay. It was a pleasure accommodating you, and we look forward to your next visit to the area.Best Regards,Juwana Jones,Director of Rooms

Dear Miguel, On behalf of our team, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We hope to welcome you back soon for another outstanding stay at Atlanta Evergreen Lakeside Resort.Best Regards,Juwana Jones,Director of Rooms

Dear Alphonso, Thank you for your generous review of Atlanta Evergreen Lakeside Resort. Our associates are dedicated to going the extra mile, and we are pleased they helped to make your stay exceptional. Thank you for allowing us to host your visit, and we hope to have the pleasure of doing so again whenever you return to Stone Mountain.Best Regards,Juwana Jones,Director of Rooms

Dear Jackie, We are happy you had such a lovely stay at Atlanta Evergreen Lakeside Resort! Thank you for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience.Best Regards,Juwana Jones,Director of Rooms

Dear Nicole, Thank you for taking the time to share your review. We sincerely apologize for the unfavorable interaction you had with one of our associates. We appreciate you bringing this to our attention, and we will address this appropriately. We value your feedback and will continue to work diligently to ensure we consistently meet our high standards. We are grateful for your patience and hope you will give us another chance to show our commitment to superior hospitality.Best Regards,Juwana Jones,Director of Rooms

Dear Jodi, Thank you for giving us your feedback regarding your stay. Please accept our apologies for the concerns you had with our associates. We strive to deliver exceptional service, and we are sorry for the disappointing experience during your time with us. We have shared your comments with the appropriate individuals to ensure this is not repeated. We hope you will give us another chance to show our commitment to superior hospitality.Best Regards,Juwana Jones,Director of Rooms

Dear Kayla, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Atlanta Evergreen Lakeside Resort, and we look forward to welcoming you back soon. Best Regards,Juwana Jones,Director of Rooms

Dear Karen, Thank you for being our guest at our resort and for the review. We sincerely apologize for the billing concern that you are having and appreciate you bringing these concerns to our attention. We will address your comments appropriately. We are also sorry for the issues you encountered with the elevator and for the inconvenience caused due to the cleanliness issues mentioned. We have taken note of your feedback as we are constantly striving for ways to improve our guest experience. On a positive note, we are happy you liked our devoted associates and clean accommodations. We are grateful for your patience and hope to see you again to regain your trust and provide you with the flawless stay you deserve.Best Regards,Juwana Jones,Director of Rooms

Dear LaFarraih, It was a pleasure to welcome you to Atlanta Evergreen Lakeside Resort. We focus on creating a memorable experience for our guests, and your kind words are much appreciated. We are glad that we exceeded your expectations and that you loved so much about your stay. We look forward to many more visits with you.Best Regards,Juwana JonesDirector of Rooms

Dear Sydney, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Best Regards,Juwana JonesDirector of Rooms

Dear James, Thank you for choosing Atlanta Evergreen Lakeside Resort and sharing your experience. We appreciate you sharing how much you enjoyed your time with us and our great location here in the heart of one of Georgia's best-loved attractions. We hope to host you again any time your travels bring you this way.Best Regards,Juwana JonesDirector of Rooms

Dear Marcia, Thank you for choosing to stay with us for your anniversary. We apologize for your disappointment regarding certain areas not being available and that this was not conveyed to you earlier. It is never our intention to mislead; therefore, we apologize for any miscommunication and frustration this caused. We will share your comments appropriately as we continually strive to improve our efforts. We hope you will revisit, as we would welcome another opportunity to make your next stay exceptional.Best Regards,Juwana JonesDirector of Rooms

Dear Elizabeth, Thank you for being our guest and sharing your observations. We are glad you liked our ideal location, but we apologize for the issues you encountered regarding cleanliness and the overall look and feel of your accommodations. Please rest assured that we will discuss your concerns and take appropriate measures to address the problems and prevent future occurrences. We certainly understand your frustration and appreciate your patience in these matters. We hope to have another opportunity to regain your trust in our services on your next stay.Best Regards,Juwana Jones,Director of Rooms

Dear Angela, Thank you for the generous rating of your stay at the Atlanta Evergreen Lakeside Resort! We're thrilled that you were pleased with our hospitality, our accommodations, and our complimentary amenities. It was our pleasure having you as our guest, and whenever your travels bring you to the area, we hope to see you again!Best Regards,Juwana JonesDirector of Rooms

Dear Deborah, Thank you for evaluating your recent stay at Atlanta Evergreen Lakeside Resort. We are pleased to know your overall visit was pleasant, and you were especially delighted with our comfortable accommodations. However, we are sorry for any inconvenience caused due to the lack of a working elevator and understand the frustration this caused you. We also regret your disappointment with the indoor pool. We have taken note of your comments as we are continually striving for ways to improve. We are grateful for your patience and look forward to welcoming you again.Best Regards,Juwana Jones,Director of Rooms

Dear Nicole, Thank you for choosing our hotel and providing your rating. We are delighted you enjoyed everything about your stay at Atlanta Evergreen Lakeside Resort! We hope to be your home away from home when you are in this area, and we look forward to your next visit with us.Best Regards,Juwana JonesDirector of Rooms

Dear Suzanne, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Best Regards,Juwana JonesDirector of Rooms

Dear Suzanne, We appreciate you choosing our hotel for your visit to the city. Our goal is always for the comfort and satisfaction of our guests. Therefore, we apologize for any concerns or frustrations you experienced during your time with us. We hope you will give us another chance to provide you with a more enjoyable stay.Best Regards,Juwana Jones,Director of Rooms

Dear Jung, We thank you for rating your stay. Please accept our apologies for any oversights during your time with us. We want every guest to have a memorable stay, and we regret this was not your experience. We hope you will revisit so we can extend the exceptional hospitality we are known for providing.Best Regards,Juwana JonesDirector of Rooms

Dear Macphonia,It was a pleasure to welcome you to Atlanta Evergreen Lakeside Resort. We focus on creating a memorable and quiet experience for our guests, and your kind words are much appreciated. Thank you again for sharing your experience with others, and we look forward to many more visits with you.Best Regards,Juwana JonesDirector of Rooms

Dear Terrence,Thank you for choosing Atlanta Evergreen Lakeside Resort during your visit to Stone Mountain. We are thrilled to read you loved our location and the breathtaking views from our rooms. We look forward to welcoming you back soon.Best Regards,Juwana JonesDirector of Rooms

Dear Heather, Thank you for taking the time to share your review. We regret any reservation-related issue you experienced initially and the inconvenience this caused. Please be assured we will take appropriate action where necessary to serve you better in the future. Furthermore, we are sorry for the service issues you endured at our restaurant. We will share your comments appropriately to ensure we are more diligent in our efforts going forward. We have also taken note of the concern you mentioned in the bathroom and will share it accordingly. We are grateful for your patience and feedback, and we hope to have another chance to provide you with the flawless hospitality and stay you deserve.Best Regards,Juwana Jones,Director of Rooms

Dear Natalie, Thank you for choosing Atlanta Evergreen Lakeside Resort during your visit to Stone Mountain. We appreciate you sharing how much you enjoyed your time with us and our great location here in the heart of one of Georgia's best-loved attractions. We look forward to hosting you again any time your travels bring you this way.Best Regards,Juwana Jones,Director of Rooms

Dear Tim, Thank you for taking the time to evaluate your recent stay at Atlanta Evergreen Lakeside Resort. We are pleased to know that you enjoyed your overall visit. However, we regret not meeting all of your expectations. We are grateful for your patience and look forward to welcoming you again.Best Regards,Juwana Jones,Director of Rooms

Dear David, Thank you for choosing to stay at Atlanta Evergreen Lakeside Resort and for the feedback. We are pleased to know you were delighted with our comfortable accommodations and fantastic views. However, we regret any inconvenience you faced while here. We are grateful for your comments and look forward to welcoming you again.Best Regards,Juwana Jones,Director of Rooms

Dear Nathan, Thank you for staying with us and sharing your feedback. We appreciate you pointing out particular items that you liked and also where we can improve. We are committed to offering the best experience for our guests, and we will use your comments for future improvements. Thank you for choosing us and taking the time to leave your review. We look forward to the opportunity to welcome you back soon.Best Regards,Juwana Jones,Director of Rooms

Dear Nona, We are thrilled your stay at Atlanta Evergreen Lakeside Resort was excellent, and we appreciate you sharing your feedback with other travelers. Thank you for choosing Atlanta Evergreen Lakeside Resort, and we hope to see you again soon.Best Regards,Juwana Jones,Director of Rooms