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Reviews of Athens City Hotel

3 out of 5
Athens City Hotel
232 Patission Street, Athens, Attiki

Reviews

8.2

Very good

Rating 10 - Excellent. 75 out of 205 reviews" "
Rating 8 - Good. 80 out of 205 reviews" "
Rating 6 - Okay. 36 out of 205 reviews" "
Rating 4 - Poor. 9 out of 205 reviews" "
Rating 2 - Terrible. 5 out of 205 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Nicholas - Front Desk on 22 Sept 2023
Thank you a lot,miss Anna!!See you next year!!Regards,Athen City Hotel

10/10 Excellent

julia

Stayed 1 night in Sep 2023
Response from Nicholas - Front Desk on 22 Sept 2023
Thank you for your kindness and appreciationRegards,Athens City Hotel

10/10 Excellent

Anna

Stayed 3 nights in May 2023

8/10 Good

Michael

Stayed 2 nights in Apr 2023
Response from Athens City Hotel Front-Desk on 15 May 2023
Thank you very much mr. Hagans!!!

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and payed for the hotel for my Greek girlfriend who had to stay by a few days In Athens. I picked this hotel sight unscene due to my girlfriend wanting a room with a bathtub. My girlfriend after checking in could only stay there for a day and a half because she felt very unsafe and had to flee the hotel in the middle of the night. She called me (I am in the states) frantic and hysterically crying telling me she feared for her life at the hotel. She ended up not going back to the hotel and checked in to another one where she felt safe. I had her go and get her clothes with a friend a day and a half later. I contacted Expedia for a partial refund and was refused. They told me it was up to the hotel and they didn’t care that I bought the trip insurance through them in case of any issues. I filed a claim with my credit card company and they are doing an investigation. The bottom line is this; if you purchase a product from Expedia, be it airline, train rental car and accommodations, especially if you are traveling outside your home country you will not receive any type of refund. If you have any issues that can cause a disruption of your trip, be to lose the money you paid up front to Expedia. I know it will rarely happen and but I just want to warn everyone that they will not help you in anyway. I could not talk to anyone. All of my comms had to go through a chat window and if you contacted them vice Expedia contacting you their “investigation” process starts over.
Stayed 12 nights in Feb 2023
Response from Athens City Hotel Front-Desk on 24 Feb 2023
Greetings from Athens City Hotel,First of all from what you are saying you write a review although you were not in our Hotel, but for someone else :)Your girlfriend did not "flee in the middle of night", she was away from the hotel most of the day and came to pick up her luggage after finding another place to stay. She came with a smile on her face saying that she decided to live somewhere else without giving us any reason or mentioning any issues she had prior to that. All she had to do is to contact our staff who were more willing to hear any concerns she could have and do anything they could to make her stay more pleasant.When she asked for a refund we informed her the proccess of getting it (by contacting expedia). She then said that she does not want it. Have in mind that this happened in the reception area where there are cameras for security reasons.Few days later we received an email for a refund request due to "safety" reasons, a thing that we first heard from Expedia when you asked for it. We are welcoming thousands of guests in our Hotel each year and it is the first time that someone asks for a refund due to "safety reasons".We are sorry that your girlfriend did not feel safe in our Hotel and we hope that next time she would be more sincere and talk her concerns on time with the staff.Thank you.

8/10 Good

BIBI N, Jersey City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was wonderful, eager to please..hotel was very clean. limited option for breakfast, same thing everyday.need lots of improvement in this area..very convenient for transportation ( taxi) a little far form most attractions.. overall very clean and updated hotel.
Stayed 6 nights in Nov 2022

10/10 Excellent

Paula Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel room was as shown in pictures when booking but unfortunately there was no heat during the night whereby you had to wrap up when going to bed. After housekeeping had been they would leave the window/door open which when you have been out for the whole day coming back to a cold room did not sit well. When asked about why there was no heating they said there was a problem and something about room being at the back of the hotel - this needs to get fixed.
Stayed 5 nights in Oct 2022

10/10 Excellent

SANTA MARIS ROSSI, SANTO DOMINGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!!!
Stayed 6 nights in Jun 2022
Response from Front Desk on 13 Jul 2022
Thank you very much!! Hope to see you again!!

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2022

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People there are very friendly and they helped us a lot
Stayed 4 nights in Nov 2021
Response from Athens City Hotel Front-Desk on 12 Jan 2022
Thank you for your rating, looking forward to welcoming you again in our Hotel in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Semret

Liked: Cleanliness, staff & service, property conditions & facilities
My best time of Holiday
I had wonderful stay in greece the hotel so great nice ,friendly , helpful and Staff very convenient to shops ,transpotation . However there is one thing i would say the brakefast needs improvement .
Stayed 6 nights in Sep 2021

6/10 Okay

Jaume

Travelled with group
Liked: Room comfort
Stayed 2 nights in Sep 2021
Response from Front Desk on 28 Sept 2021
Thank you!!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service //nice and clean.
Stayed 11 nights in Jul 2021

10/10 Excellent

Zahid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021

10/10 Excellent

Iman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

ASIMENIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was very good.
Stayed 2 nights in Jul 2020

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, not too far from the Bus Station
Great value - I will stay there again.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money hotel, near Athens center. Clean and quiet.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The most dirtiest room I've ever seen, dirty sheets dirty bathrooms everything smells like smoke and an ashtray on the nightstand
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room was sufficient for the price paid. A bit dated but maintained and clean. The only down part was rooms did not have air conditioning.
Stayed 1 night in Jul 2019

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019

8/10 Good

DANI, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's the second time I go to this hotel in 7 years. The material in the rooms is a bit old but the confort is very good and the situation is perfect for me. Two of the receptionists work there since long time, they are nice, helpul and with experience. It's the best quality of the hotel. The breakfast never changes and it's a bit boring, it's the negative point of this hotel.
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property condition is not good, very old. Facilities are not satisfactory . Breakfast quality was not good.
Stayed 4 nights in Dec 2018
Response from A.C on 29 Dec 2018
Dear client, thask you for your overall positive review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from A.C on 27 Dec 2018
Dear client , thank you for your thrilling review!

6/10 Okay

Omawattie

Terrible location
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Smart choice, with luggage room available for 2-day out of town excursions
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

The room and hotel smells
Stayed 1 night in Sep 2018

10/10 Excellent

Shap, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel
Nice and helpful staff, cheap and has the basic needs for a solo traveller who is only there for 3 days
Stayed 3 nights in Aug 2018

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good. Staff was very helpful. Good location and service. Definitely stay again.
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel in the heart of downtown Athens
Great staff. Some really bad rooms unless you're above the 2nd floor.
Stayed 5 nights in Jun 2018

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Veery nice hotel, close to everything, the only thing that is a little bit uncomfortable is the bathroom very small, no shower curtains and the door doesn’t open all the way because hits the sink
Stayed 7 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 19 nights in May 2018

6/10 Okay

M

Liked: Staff & service
Basic economy hotel. Reception staff friendly. Lacks basics like tea/coffee making facilities in rooms.
Stayed 4 nights in Jun 2018

6/10 Okay

Azadeh

10/10 Excellent

Sarah, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel within walking distance of museums
I had a fabulous stay. The hotel far exceeded my expectations and was amazing value for money. Very comfortable and clean room, good breakfast, and helpful and friendly staff. Very close to public transport (bus stop opposite and metro short walk) so easy to get straight into the heart of the city or out to Piraeus or similar. Archeological Museum and other sights within walking distance. I will certainly be staying there again every time I visit Athens.
Stayed 8 nights in Jan 2018

8/10 Good

francisco, chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok
Good hotel, confortable and very good location, but not near the metro. The rest is all ok.
Stayed 1 night in Nov 2017

8/10 Good

Glyn, scunthorpe england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10-15 drive from all major sites
staff at the hotel were fantastic could not do enough for us, hotel was clean & comfortable,
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveller

Clean but Small rooms. Smoke smell in all areas. Breakfast and staff were okay.
Stayed 2 nights in Sep 2017

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel in a grotty area
Really nice hotel in a grotty area
Stayed 2 nights in Sep 2017

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good clean and exceptional service in the reception by Petar. Breakfast was simple but good and really good price.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was accommodating to every question/assistance such as best way to train, where is the best place to get train tickets, reserve a taxi and assist with what options are best suited for short period of time. Thanks Athens City Hotel for a great nights stay.
Stayed 1 night in Sep 2017

10/10 Excellent

Jem, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel and very cheap
The bathroom had a power shower and was modern. It was designed sensibly just like in the UK i.e. it had shower doors and the plug in the shower. The air-con worked and the room was cool. The bed was comfy and the room was clean and modern. I also stayed at a 4 star hotel in Athens and this was better.
Stayed 3 nights in Aug 2017

10/10 Excellent

Daniel, Gold Coast, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Rooms
Clean, Modern and Spacious rooms. Loved our stay here.
Stayed 2 nights in Jul 2017

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly reception staff. Hotel right by bus stop to main tourist sites. Metro about 10 minute walk away (used often). Nice fittings in room. Balcony very nice. Stayed 3 nights. :-)
Stayed 3 nights in Jun 2017

6/10 Okay

JUAN

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017