Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Reviews of Comfort Inn Asheville East-Blue Ridge Pkwy Access

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1001 reviews" "
Rating 8 - Good. 349 out of 1001 reviews" "
Rating 6 - Okay. 89 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Comfort Inn East Asheville on 24 May 2024
Thank you for staying at Comfort Inn Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

10/10 Excellent

tyler o

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best place to stay for our little trip! The staff was amazing the pool was crystal clear clean and the room was nice (especially for the price) and we were super close to everything we wanted to do!
Stayed 2 nights in May 2024
Response from Comfort Inn East Asheville on 16 May 2024
Thank you for staying at Comfort Inn Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

8/10 Good

Phyllis

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I asked to be moved to another room because of the musty, damp odor. The second room was not much better. Smelled like mold or mildew
Stayed 1 night in May 2024
Response from Comfort Inn East Asheville on 16 May 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay at a great price.
Stayed 1 night in May 2024
Response from Comfort Inn East Asheville on 14 May 2024
Thank you, Amanda, for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

8/10 Good

Imad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive
Stayed 1 night in May 2024
Response from Comfort Inn East Asheville on 13 May 2024
Thank you for staying at Comfort Inn Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely personable and professional staff
Stayed 1 night in May 2024
Response from Comfort Inn East Asheville on 13 May 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Shaun K

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what you would expect.
Stayed 1 night in May 2024
Response from Comfort Inn East Asheville on 13 May 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

8/10 Good

Dorena

Rooms were clean. Beds were comfortable. Very good breakfast included. Didnt like the sink in the bedroom and not in a seperate room. You cant really turn on the light and get ready without waking the other person
Stayed 1 night in May 2024
Response from Comfort Inn East Asheville on 7 May 2024
Thank you for staying with us at Comfort Inn East Asheville. We do have a closet wall between sink and bedroom, with the tub and toilet in separate room. I'm sorry for any problem that this caused.

10/10 Excellent

Rich

Liked: Property conditions & facilities
clean room and nice breakfast for a nice price...
Stayed 1 night in May 2024
Response from Comfort Inn East Asheville on 7 May 2024
Thank you so much for this review. We’re truly thankful that we met your expectations. We hope to have the opportunity of welcoming you back in the future.

10/10 Excellent

Irene

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Comfort Inn East Asheville on 7 May 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Kathleen

Convient location, clean and friendly service
Stayed 2 nights in Apr 2024
Response from Comfort Inn East Asheville on 2 May 2024
Thank you for staying at Comfort Inn Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property and will probably be back! We did find one roach we killed at the sink but didn’t see any more after that! Overall a good place to stay and very convenient for our trip to Biltmore
Stayed 1 night in Apr 2024
Response from Comfort Inn East Asheville on 2 May 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Comfort Inn East Asheville on 2 May 2024
Thank you so much for this review. We’re truly thankful that we met your expectations. We hope to have the opportunity of welcoming you back in the future.

8/10 Good

Anna

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property was convenient, quiet and comfortable. The room smelled as if a former guest had dogs though was my only complaint.
Stayed 1 night in Apr 2024
Response from Comfort Inn East Asheville on 2 May 2024
Thank you for staying at Comfort Inn Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

8/10 Good

Elisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay for one night
Stayed 1 night in Apr 2024
Response from Comfort Inn East Asheville on 2 May 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2024
Response from Comfort Inn East Asheville on 2 May 2024
Thank you for staying at Comfort Inn Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

10/10 Excellent

Vauna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, and room was very clean. At first I thought I was going to need extra blanket when I saw bed but nooo!!! It was perfect with weight and warmness. Don’t let it fool you.. get in first and see how warm it is specially if you like me who is always cold and have partner that is always hot. It worked for both of us. Great stay.
Stayed 1 night in Apr 2024
Response from Comfort Inn East Asheville on 2 May 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff , clean rooms
Stayed 1 night in Apr 2024
Response from Comfort Inn East Asheville on 24 Apr 2024
Thank you for staying at Comfort Inn Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

10/10 Excellent

samie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean and comfortable. I would only suggest better breakfast options..
Stayed 2 nights in Apr 2024
Response from Comfort Inn East Asheville on 22 Apr 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Comfort Inn East Asheville. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!

8/10 Good

Franklin

Liked: Staff & service, property conditions & facilities
The staff was very helpful.
Response from Comfort Inn East Asheville on 22 Apr 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Comfort Inn East Asheville. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!

8/10 Good

Ali

Stayed 1 night in Apr 2024
Response from Comfort Inn East Asheville on 13 May 2024
Thank you so much for this review. We’re truly thankful that we met your expectations. We hope to have the opportunity of welcoming you back in the future.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay.
Stayed 3 nights in Mar 2024
Response from Comfort Inn East Asheville on 17 Apr 2024
Thank you, James, for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was quite clean and the beds were comfortable.
Stayed 2 nights in Apr 2024
Response from Melissa on 16 Apr 2024
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Thank you for the 5 star rating. Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and private
Stayed 1 night in Apr 2024
Response from Melissa on 16 Apr 2024
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Thank you for the 5 star rating. Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

10/10 Excellent

Daniella

Stayed 1 night in Apr 2024
Response from Comfort Inn East Asheville on 7 May 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

8/10 Good

Morgan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Majority of the staff are friendly. I do not like how strict they are with guests visiting considering I drove from 14 hours away for a funeral. Therefore, I had more frequent guests paying their respects for shorter time periods than I would usually have for a guest under normal circumstances. With that being said, I felt very safe and the rooms are very clean.
Stayed 1 night in Apr 2024
Response from Comfort Inn East Asheville on 12 Apr 2024
Thank you for sharing a review of your recent experience. Our team here at Comfort Inn East Asheville is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. *Thank you for taking a moment to share your experience at Comfort Inn East Asheville. We are so pleased to hear you found our property to your liking. We look forward to welcoming you back again soon.

8/10 Good

Mai

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The elevator smell and small
Stayed 1 night in Apr 2024
Response from Comfort Inn East Asheville on 8 Apr 2024
Thank you for taking a moment to share your experience at Comfort Inn East Asheville. We are so pleased to hear you found our property to your liking. We look forward to welcoming you back again soon.

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, breakfast was good. No complaints about our stay.
Stayed 1 night in Apr 2024
Response from Comfort Inn East Asheville on 8 Apr 2024
Thank you for your review! I’m so glad to hear that you enjoyed our hotel. We’re always looking for ways to improve the experience at our hotel, it’s great to know that we are on the right track.

10/10 Excellent

Mitchell J.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Comfort Inn East Asheville on 8 Apr 2024
Thank you for your review! I’m so glad to hear that you enjoyed our hotel. We’re always looking for ways to improve the experience at our hotel, it’s great to know that we are on the right track.

6/10 Okay

Randi

Liked: Cleanliness, staff & service
Property was good. The room was very small.
Stayed 3 nights in Apr 2024
Response from Melissa on 7 Apr 2024
Thank you for the review of your recent stay! I'm glad everything was to your liking. On the next trip, ask the front desk for a larger room.

8/10 Good

Bruce

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a place just to sleep for the night. I wanted something that was pet friendly, at a reasonable price, that was clean. This property definitely hit the mark! This will be a go to when i need a short stay in the Asheville area.
Stayed 1 night in Mar 2024
Response from Comfort Inn East Asheville on 4 Apr 2024
Thank you for taking a moment to share your experience at Comfort Inn East Asheville. We are so pleased to hear you found our property to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great! Comfy. Convenient
Stayed 1 night in Apr 2024
Response from Comfort Inn East Asheville on 4 Apr 2024
Thank you for taking a moment to share your experience at Comfort Inn East Asheville. We are so pleased to hear you found our property to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close by
Stayed 2 nights in Mar 2024
Response from Comfort Inn East Asheville on 4 Apr 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy from people upstairs but overall a great place to stay . Good breakfast , clean room , friendly staff
Stayed 1 night in Mar 2024
Response from Comfort Inn East Asheville on 4 Apr 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Comfort Inn East Asheville on 4 Apr 2024
Thank you for staying at Comfort Inn Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

4/10 Poor

Mildred

Disliked: Staff & service, amenities
Barking dog the whole time there!
Stayed 4 nights in Mar 2024
Response from Comfort Inn East Asheville on 21 Mar 2024
Thank you for staying with at Comfort Inn. I'm sorry that other pet owners do not consider the ones around them. We hope that you consider staying with us in the future.

10/10 Excellent

Wendy, Winterville

Stayed 1 night in Mar 2024
Response from Melissa on 7 Apr 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, very accommodating and friendly
Stayed 2 nights in Mar 2024
Response from Melissa on 18 Mar 2024
*We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Thank you for the 5-star rating. Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

10/10 Excellent

Kandice

Stayed 1 night in Mar 2024
Response from Melissa on 7 Apr 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Melissa on 26 Feb 2024
Thank you for the wonderful review... Thank you for taking the time to review your recent stay.

10/10 Excellent

brian

Stayed 1 night in Feb 2024
Response from Melissa on 26 Feb 2024
Thank you for your review! I’m so glad to hear that you enjoyed our hotel. We’re alwayslooking for ways to improve the experience at our hotel, it’s great to know that we are onthe right track.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Melissa on 22 Feb 2024
Thank you for your kind review. I'm glad that you found everything to your liking. Here's to more visits in the future.

6/10 Okay

James

Disliked: Cleanliness, staff & service, room comfort
4.5-star price for 2.7-star quality.
Our stay was okay. I specifically selected NOT to have an accessible room, yet wound up in one anyway. The bathroom was unnecessarily large, making the rest of the room feel cramped and tiny. The pillows were weak and uncomfortable, not to mention there was evidence of dried rust or blood stains on pillow cases and towels. Also, within the first hour of getting settled in the room for a nap, the front desk rang to ask for my last name…which they should have just gotten from my ID which they photocopied, and/or the card I confirmed for incidentals. The shower felt dingy, especially with an anti-slip mat just hanging on one of the grab bars. The shower head was small, with no adjustments do widen or strengthen the spray pattern to compensate for the below-average water pressure. Overall it was a place to lay your head, but not as welcoming for a couples weekend getaway as the initial rating, or price, would have suggested.
Stayed 2 nights in Feb 2024
Response from Comfort Inn East Asheville on 19 Feb 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Ariel M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best night stay in a while
The room was clean and comfortable. Quiet considering it was full.
Stayed 1 night in Feb 2024
Response from Comfort Inn East Asheville on 19 Feb 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Comfort Inn East Asheville on 19 Feb 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Comfort Inn East Asheville on 12 Feb 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Melissa on 6 Feb 2024
I am glad to hear that our hotel meets your needs. Thank you for the fabulous review. We look forward to seeing you in the future.

8/10 Good

Tossaporn

Stayed 2 nights in Dec 2023
Response from Comfort Inn East Asheville on 29 Jan 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Karina

Response from Comfort Inn East Asheville on 29 Jan 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

4/10 Poor

Sharicka

Liked: Amenities
Very noisy
Stayed 3 nights in Dec 2023
Response from Comfort Inn East Asheville on 29 Jan 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.