Front of property

Reviews of Ribasol Ski Mountain Park

3.5 out of 5
Ribasol Ski Mountain Park
Carretera General 5, Urbanización Ribasol, Arinsal, La Massana

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 34 reviews" "
Rating 8 - Good. 10 out of 34 reviews" "
Rating 6 - Okay. 1 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and spacious apartments
A great break for a week with the family. Stayed in the 2 bed apartment which was very large. The location is convenient for the chairlift which is just 60 metres from the top entrance. A couple of minor points worth noting - It's complicated to find your way around the buildings and floors as it is multiple blocks built on a hill side, it requires several lifts to get from the ground floor to the top floor so be prepared to get disoriented. The apartment has its own water boiler, the central heating was excellent but the hot water was difficult to manage - if you opened the taps fully the water was cold, it required careful adjusting and even then the shower was hot/cold/hot/cold throughout. The lack of plug sockets and counter space in the kitchen was annoying, this meant the kettle and toaster had to be balanced on top of the microwave (Rooms 6201 and 6206) which wasn't ideal. Finally, if you have inconsiderate neighbours above you'll hear everything from the room and corridors, just bear that in mind if you have little ones as it's a bit if an echo chamber. Overall we were happy with our stay, though next time we'll likely sacrifice space for facilities such as pool/sauna/spa.
Stayed 8 nights in Feb 2020
Response from Juan R on 26 Feb 2020
Thank you for your honest input about your stay at Ribasol Ski & Mountain Park We will discuss your comments with the front desk manager. We are glad that it was able to resolve your problems successfully, and appreciate the positive details you included. Please come see us again!

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family ski base.
Really enjoyable stay at the Ribasol. Super handy for the slopes even when the snow doesn’t reach down to the village. Be ready, it can be a confusing building to navigate but easy to get the hang of. Restaurants and supermarket are a short but steep walk down a road without footpath so kids need supervised. That’s some light warnings but all in all a great place to base yourself for a ski trip. Big thanks to Pablo for his help in finding and checking in.
Stayed 4 nights in Feb 2020
Response from Juan R on 22 Feb 2020
We are glad that you were able to enjoy everything at Ribasol, Ski & Mountain Park has to offer during your stay. Thank you for your review! Everyone at My Holidays

10/10 Excellent

Clive

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Wonderful holiday. Very comfortable apartments
Stayed 5 nights in Dec 2019
Response from Pablo on 9 Jan 2020
Thank you very much. Best regards. Pablo.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very clean, modern and spacious apartment with great communication from the office before hand
Stayed 7 nights in Feb 2019
Response from Juan R. on 19 Mar 2019
Thank you for your nice review. We work every day to provide a good customer service and we are happy that it works. We would be glad to welcome you again. Best regards

10/10 Excellent

DAVID

Liked: Staff & service, property conditions & facilities, room comfort
Andorra in August
We enjoyed our stay but we found Andorra a bit nondescript in the summer. Towns all looked the same.
Stayed 2 nights in Aug 2018
Response from Juan R on 12 Sept 2018
Thank you for your comments and we appreciate your input about the twons of Andorra, we try to maintain a coherence between tradition and modernity always on the basis of our geographical location. We hope that you'll come see us again. Best regards, The Staff at Ribasol Mountain & Ski Park

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2018
Response from Juan R on 20 Mar 2018
Thank you for your positive review of Ribasol. We hope you will join us again sometime very soon

10/10 Excellent

Emma, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, pristine accommodation
The apartments are especially designed for a skier’s convenience. The underground carpark even has lift access to every floor. The rooms are immaculately clean with most things you need. Bedding (sheets) were not great, and they could do with mattress protectors really. The kitchen is reasonably well equipped, but could do with non scratch spoon/spatchelor. The only real suggestion is that the apartments really are in dire need of an information folder, with info on the apartment itself, emergency contact numbers for My Andorra Holidays and tourist information. That is really our only “criticism”, as everything was near perfect. My other suggestion is that it would be wonderful to be able to pre book a welcome pack (milk, bread, mineral water, snacks, or even an oven-ready meal etc) for arrivals in the evening with young children.
Stayed 5 nights in Feb 2018
Response from The Staff My Andorran Holidays on 18 Feb 2018
We are glad that you were able to enjoy everything at Ribasol has to offer during your stay. Thank you for your review! Everyone at Ribasol Apartments

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect for doing sky in Arinsal station
Stayed 3 nights in Dec 2017
Response from Luis Gonzalez on 9 Jan 2018
Thanks so much. We wait you soon. Best Regards Luis G

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Great stay! Would stay again.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
Muchas gracias por su visita, Esperamos recibirle en un futuro

10/10 Excellent

Caroline, Quebec, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view on the mountains!!!
Super clean, well equipped, confortable, a lot of space. Recommand to everyone! The best view you can have and a really nice village, close to everything.
Stayed 5 nights in Jun 2017
Response from Juan R on 4 Jul 2017
We thank you for choosing Ribasol Mountain & Ski Park. It's a pleasure to read that you enjoyed your stay with us. We hope to welcome you again next time in Arinsal. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and modern, comfy. Verrry close to Call Nord
Recommended, all mod cons, shops and ski just down the road. Great views from apartment
Response from Juan R on 30 Mar 2017
We thank you for choosing Ribasol apartments. It's a pleasure to read that you enjoyed your stay with us. We hope to welcome you again next time in Arinsal,

8/10 Good

Guadalupe

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Juan R on 7 Dec 2019
Gracias por su valoración Guadalupe, esperamos saludarle de nuevo por Ribasol Ski & Mountain Park

6/10 Okay

Verified traveller

Disliked: Staff & service
L’emplacement, par contre manque : bols, saladier et petite casserole....
Stayed 5 nights in Jun 2019
Response from Juan R on 9 Aug 2019
Nous vous remercions pour votre avis sur Ribasol. Au plaisir de vous recevoir à nouveau bientôt,

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
volveria
todo perfecto menos el acceso al apartamento tienes que cojer varios accensores para llegar al apartamento.por lo demas muy bien
Stayed 4 nights in Apr 2019
Response from Juan R on 13 Jun 2019
preciado Ricardo, gracias por tu valoración tan positiva. Desgraciadamente con la estructura del complejo de apartamentos poco te vamos a poder ayudar, pero si que estaremos encantados de que vuelvas a disfrutar de todos los servicios de que disponemos en Ribasol

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxe et détente
Stayed 2 nights in Jan 2019
Response from Pablo on 14 Jan 2019
Bonjour Ibrahim, merci beaucoup. Bonne année. Salutations.

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartement d'exception
Appartement exceptionnel, très grand séjour, 2 très grandes chambres, une vue de hauteur sur la montagne et le village, et toujours au soleil. L'appartement est accessible via ascenseur en traversant un premier bâtiment. Bon dialogue par what's up avec la réception permettant de traiter gratuitement toutes les questions avant l'arrivée( et oui Andorre = Suisse = pas de tarif gratuit Europe par sms). C'est le plus bel appartement de vacances que nous ayons eu à ce jour avec literie neuve, télé grand écran, calme absolu. Le village est assez équipé en bars et restaurant. Les choses à reprocher pour atteindre la perfection : petite terrasse au soleil mais sans mobilier extérieur malheureusement. Pas de cafetière à filtre...pensez à l'amener. La réception a voulu nous faire payer 6 euros de parking en sous sol par jour, mais le contrat avec hotel.com prévoyant parking gratuit, nous avons bénéficié du parking gratuit. Attention à ce point. A part ces détails, excellent séjour , très proche de nombreuses randonnées magnifiques et à 15 mn d'Andorra la vella.
Stayed 7 nights in Aug 2018
Response from Juan R on 23 Aug 2018
Je vous remercie d'avoir pris le temps de poster un commentaire aussi gentil. Notre équipe se donne à 200% chaque jour pour nos clients et rien n'ai plus glorifiant que de lire que vous avez passé un bon séjour chez nous. A très bientôt au Ribasol Ski & Mountain Park

10/10 Excellent

Wilfried, Belgie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prachtig, imposant gebouw en appartementen !
Prachtige en rustige ligging, heel mooi uitzicht. Mooi, ruim en proper appartement met 2 slaapkamers, uitgerust met alle comfort en uitstekend keukengerief en apparatuur. Gemakkelijke en flexibele check in en check uit. Vriendelijke en bereidwillige gastheer.
Stayed 7 nights in Jul 2018
Response from Juan R. on 24 Jul 2018
We thank you for choosing Ribasol. It's a pleasure to read that you enjoyed your stay with us. We hope to welcome you again next time in Arinsal. Best regards, My Andorran Holidays

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia ha sido muy cómoda para los 5 que éramos las habitaciones amplias y el apartamento muy calentito e insonorizado hemos estado muy cómodos las pistas muy cerca y rápido de llegar, en los pasillos de acceso a las habitaciones hace un frío que te despeja de golpe jajajaja pero creo que es por tema de leyes de gas para ventilación y por eso hace frío pero en cuanto entras al apartamento se te olvida un percance sin importancia a no ser que seas muy tiquismiquis... pasadlo bien
Response from Juan R. on 12 Apr 2018
Gracias Ramón, Resumen estupendo, y lo de la temperatura en pasillo es exactamente como dices, por legislación de seguridad en instalaciones de gas. Os esperamos de nuevo!!

10/10 Excellent

anthony , nantes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Appartement propre et spacieux, Remontées mécaniques à 100 m Très bon séjour
Stayed 7 nights in Mar 2018
Response from Juan R on 22 Mar 2018
Merci pour toutes ces excellentes notes ! Nous espérons vous accueillir à nouveau rapidement chez nous.

8/10 Good

José Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bien , el personal muy amable, cerca del remontador de arinsal , buenas vistas y todo muy correcto, nuevo y limpio seguro que repetiremos..
Stayed 4 nights in Dec 2017
Muchas gracias por vuestra visita José Antonio, os esperamos de nuevo!!!

10/10 Excellent

Celia Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Apartamento limpio y bien equipado
Hemos estado muy a gusto. El apartamento muy nuevo, buena calefacción, bien equipado, por tener tenia hasta cafetera nespresso. Posibilidad de dejar el coche en parking cubierto con acceso directo a los ascensores. Los empleados muy atentos. Lo único malo que los pasillos eran heladores porque es una construcción rara y las ventanas tienen un trozo sin cristal por arriba y claro está entrando frío siempre.
Stayed 4 nights in Dec 2017
Hola Celia, Gracias por vuestra visita. Ciertamente este pasillo / corredor al no estar cerrado la temperatura es la del exterior del edificio, te comento que es por un tema de la legislación de seguridad de Andorra que obliga a hacer este tipo de ventilación en los edificios equipados con instalación de gas. Por contra y para compensar los apartamentos están súper aislados como habéis podido comprobar. Será un placer recibiros de nuevo en RIbasol!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
apartamento nieve
apartamento amplio, tranquilo y comodo
Stayed 5 nights in Dec 2017
Muchas gracias por alojaros con nosotros en Arinsal, esperamos que pronto volvamos a saludaros y que a parte de nuestros buenos atributos que nos marcas de nuestro alojamiento podáis disfrutar de muchas mas cosas en Andorra. Hasta pronto!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto
Stayed 3 nights in Oct 2017
Muchas gracias David, esperamos tu visita de nuevo.

8/10 Good

Jose Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos ha gustado mucho. Es un edificio nuevo, muy cerca del parque natural de comapedrosa,
Stayed 7 nights in Oct 2017
Muchas gracias por vuestro comentario. El Comapedrosa espectacular, seguro. Os esperamos de nuevo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto ,un apartamento excelente con todas las comodidades
Stayed 3 nights in Aug 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2017

8/10 Good

Soraya, Gilly-sur-Isère

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
appartement confortable
Appartement confortable, spacieux et bien équipé. Bon accueil, et personnes présentes pour dépanner en cas de souci
Stayed 3 nights in Aug 2017

8/10 Good

Juana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aunque la lavadora era también secadora, faltó un tendedero auxiliar. Por lo demás todo perfecto
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
Thank you for taking the time to review your stay at Ribasol Mountain & Ski Park. We are so glad that you had such a wonderful stay

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartamento basico y comodo
Alojamiento confortable. Comodidades basicas pero suficientes (sofa, cocina, mesa y sillas.... un baño limpio y espacioso.
Gracias David, esperamos volver a saludarte por Ribasol. Saludos

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ótima localização para quem quer esquiar!
Uma das saídas da residência fica a poucas dezenas de metros de um dos teleféricos para subir na estação de Pal-arinsal, então para quem quer esquiar levando pouca coisa é muito bom. O teleférico leva para a uma área da estação com tudo, loja para alugar esquis/roupa, escola de esqui e teleférico para outras pistas. O estacionamento é bom porque é fechado então pode ficar tranquilo em deixar o carro lá. O apartamento era muito novo, parecia que era a primeira vez que o apartamento era usado. O banheiro ficava um pouco fedido, acho que vem do ralo seco do chuveiro. Para comida é ideal passar no supermercado e cozinhar alguma coisa simples. Acho que é bem ideal para viagem em família e amigos.
Estimado Cliente, Agradecemos a sua recente apreciação face à sua estadia no Ribasol Ski & Mountain Park. Ficámos muito satisfeitos ao saber que teve uma boa experiência em Andorra. Esperamos recebê-lo num futuro próximo e por favor contacte-nos se pudermos assisti-lo em alguma questão. Até breve! Atenciosamente Juan Rodriguez,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 4 Jan 2017
Muchas Gracias

10/10 Excellent

Simon, Loulose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
génial!
Super appartement au pieds des pistes hiver et de toutes les rando été, excellent rapport qualité prix, super confort bien équipé, rien à redire j'ai hâte d'y revenir!
Response from General Manager on 4 Jan 2017
C’est avec un immense plaisir que nous prenons connaissance de votre commentaire sur notre maison . Nous sommes très heureux d'avoir su rendre votre séjour très agréable, notre unique souhait est de rendre chaque séjour merveilleux et des commentaires comme le vôtre nous touchent.