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Reviews of Holly Tree Hotel, Swimming Pool & Hot Tub

3 out of 5
Holly Tree Hotel, Swimming Pool & Hot Tub
Kentallen Pier, Kentallen, Appin, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 106 out of 192 reviews" "
Rating 8 - Good. 61 out of 192 reviews" "
Rating 6 - Okay. 19 out of 192 reviews" "
Rating 4 - Poor. 5 out of 192 reviews" "
Rating 2 - Terrible. 1 out of 192 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Shahid

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The property apparently closes doors around midnight. We came a little late one day and had no idea how to enter the building. Found a way via the pool area into the lobby but then the corridors to our rooms were closed. After knocking on doors, the hotel staff came out of their room and were upset at us for knocking. All they had to do was leave a note on the door how to get in with your key, no such note was there. The female staff was ok but the male staff was very rude.
Stayed 2 nights in May 2024

10/10 Excellent

Bridgette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting and walk alongside the Loch. Restaurant and terrace area overlooking the Loch.
Stayed 3 nights in May 2024

10/10 Excellent

Jeffrey C

Travelled with partner
Liked: Amenities
Spacious room and bathroom. We had a room with gorgeous lake few. Friendly staff. Would definitely stay there again
Stayed 1 night in May 2024

8/10 Good

Steven, Houston

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a quiet area with great views across Loch Linnhe. The room and entire property were very clean. Room was spacious. Water pressure was very good in the shower. Staff was very attentive, especially in the restaurant and bar areas. The bathroom was dated and the bed was a wee bit harder than we would have preferred. Overall it was a nice small hotel that fit our needs very well.
Stayed 2 nights in May 2024

10/10 Excellent

Remle

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing view
Great food comfy bed amazing views
Stayed 1 night in Feb 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

ELAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL WITH A STUNNING VIEW
The Hotel is beautiful the Location is stunning all Staff are excellent our Room was excellent and had everything that we needed in it also there is a Caddy outside the Rooms with extra Tea Coffee Biscuits and Toiletries when needed compliments to the Chef on all Meals this is our fourth time at this Hotel and we will be back again.
Stayed 1 night in Jan 2024

10/10 Excellent

Janine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay at the Holly Tree. The staff were absolutely outstanding and so personable. The property and surrounding.....just WOW. Ive stayed in and around Glencoe a number of times but this hotel is the best by far. 5 star 🌟. Thank you for a wonderful and unforgettable experience 😁
Stayed 3 nights in Dec 2023

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

ELAINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was lovely stunning scenery Staff were very friendly and helpful the Food was excellent Our Room was clean and had everything that we needed in it we had a Room with a Balcony which was beautiful we will be back again
Stayed 2 nights in Nov 2023

6/10 Okay

Chulin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
As someone who’s worked in the service industry, rejecting a customer’s request to sit by the window giving the reason that it is for four persons while clearly right next to it there were only two customers sitting with the same layout would be unseemly. Simply removing two sets of cutlery on the table to “qualify” the customers when the restaurant was not even 1/3 full came across as a difficult demand which the staff found hard to accommodate. No apologies, no explanation, no service recovery. I don’t know if it’s racism or simply bad hospitality.
Stayed 1 night in Oct 2023

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great views. Room was really hot even though it was very chilly outside. Nice big shower.
Stayed 2 nights in Sep 2023

4/10 Poor

gaurav

Travelled with family
Disliked: Amenities
Terrible
Stayed 1 night in Sep 2023

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in an old railway station with stunning views across Loch Linnhe. Staff were friendly and helpful and the food was very good. Room was very spacious with a really nice veranda overlooking the loch. The pool and hot-tub were a nice bonus.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ann

Stayed 2 nights in Jun 2023

8/10 Good

D R

Liked: Room comfort
Disliked: Property conditions & facilities
Hollytree Hotel with potential
Clean but tired
Stayed 1 night in Jun 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top marks for location, facilities and service
A very lucky find. A great hotel in an exceptional location beside a sea loch, with very good facilities and friendly staff. The view of the sunset over the loch from our room was stunning. We enjoyed dinner and breakfast there and were fascinated by the history of the place as a former railway station.
Stayed 1 night in Jun 2023

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another enjoyable and comfortable stay. Excellent Dinner. Disappointing breakfast (compared to last year). no pastries, no fresh fruit (other than an apple or orange). soggy 4 half slices of toast and one cup of coffee.
Stayed 1 night in May 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Really Great! Our room was very cute, and clean, the restaurant was really good, if you eat there, definitely try the cheesecake for dessert, maybe the best I have ever had! Shout out to Madeline, she was really great!
Stayed 1 night in May 2023

8/10 Good

MR G

Liked: Cleanliness, staff & service, room comfort
Stunning location. Exterior could do with a tidy-up. Redecoration long overdue. Captain's Rooms were excellent - spotless refurbished bathrooms. Food and service were really good.
Stayed 1 night in Apr 2023

2/10 Terrible

Ian

Travelled with partner
Disliked: Cleanliness, staff & service
This hotel was really awful. The room was located near the staffroom, kitchen and large cupboards outside of it. Noise throughout our stay, during the day and night was disgraceful. The cost for the stay was overwhelming considering the state of the room, no water, no fridge, no paperwork showing the pool or hotel services. Staff seemed shattered and unhappy. I wrote my concerns in an email to the hotel manager and no reply. I would certainly never recommend this hotel.
Stayed 2 nights in Apr 2023

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent hotel!
Great location, comfortable hotel with great service and excellent food. Hope to visit again soon!
Stayed 5 nights in Nov 2022

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall, excellent dining facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wee bit grubby
Room was spotless except the bathroom door and skirting boards were quite dirty. Other internal doors in corridor were also grubby around the handles and wheee the door was being pushed open . Sound petty but it did spoil an otherwise lovely hotel
Stayed 1 night in Sep 2022

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
THE POOL! And hot tub, and location on the loch with a beach and amazing food and friendly staff and large room with balcony and ….. the best!
Stayed 1 night in Sep 2022

10/10 Excellent

Ian, West Malling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here quite a few times now. Standard of service good, although they have stopped making up rooms on a daily basis, I suspect due to shortage of staff. Good restaurant
Stayed 4 nights in Aug 2022

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

4/10 Poor

sally

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Lovely views but the hotel is very tired and run down and the room needs a deep clean, very disappointing.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and views right on the lochside. Staff were friendly and helpful, breakfast great, and the pool is lovely. Have stayed here before and will stay again.
Stayed 1 night in May 2022

8/10 Good

Patrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice view
Stayed 2 nights in Apr 2022

10/10 Excellent

Connor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel for rest and relaxation. Perfectly placed to explore the area around Glencoe etc.
Stayed 4 nights in Jan 2022

6/10 Okay

Christopher, Biggleswade

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

10/10 Excellent

Moira

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary break.
We arrived early, made welcome and able to use pool if required, made use off bar. Room allocated at time stated. Large room, very clean and view from room looking out over loch and hills were amazing. Had 2 evening meals during our stay along with breakfast both amazing, plates always empty.
Stayed 2 nights in Nov 2021

4/10 Poor

Diana

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
The hotel has declined in recent years. Untidy under the stairs, chipped paintwork, tatty reception area and disappointing quality of food. A tough duck breast during the evening meal and a poor quality experience at breakfast confirmed that we shall not be returning. The staff were all young and were lovely and helpful but the quality of 5 years ago has all gone. Such a shame.
Stayed 1 night in Oct 2021

10/10 Excellent

Nikki

Stayed 1 night in Aug 2021

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views
We had room with balcony. Views were amazing. Food was great too. Hotel in lovely location. I would recommend this hotel and will definitely stay here again
Stayed 1 night in Sep 2021

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View was worth the price on its own. Fantastic all round the buffet breakfast being the only disappointment.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

good location but not great accommodation
Very nice location over looking the loch but our Lake view room had a rather unpleasant corrugated roof of room underneath right in the vision. Breakfast is not that great. Our room was above the swimming pool and therefore was noisy and very humid
Stayed 5 nights in Jul 2021

6/10 Okay

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Location/Views
This is an amazing Hotel for a 1 -2 night get away. Great facility with super service - Spot on for charging the batteries.
Stayed 1 night in Jul 2021

10/10 Excellent

Alex

Stayed 1 night in Jun 2021

10/10 Excellent

phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holy Tree gold
A very good friendly run hotel in a great location. Having the use of the pool and jacuzzi was a bonus. Bedroom had a great view of the coastline. The dinner in the restaurant was probably the best in the 12 night trip.
Stayed 1 night in Jun 2021

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Very comfortable hotel in a beautiful location. Received a very warm welcome and all staff were very friendly, engaging and helpful. A great place to stay and will definitely be back - maybe to one of the lodges with the hot-tubs! ;)
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most wonderful place worth visiting. Excellent staff.
Stayed 2 nights in May 2021

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly hotel
Just one night stay but super friendly staff throughout the hotel and so nice to stay somewhere that is genuinely dog friendly. You offered us room service so our nervous dog was more comfortable and brought her 2 sausages for breakfast :) Room very spacious and again direct access out to the loch side which was perfect for the dog.
Stayed 1 night in Sep 2020