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Reviews of Hilton Garden Inn Apopka City Center

3 out of 5
Hilton Garden Inn Apopka City Center
580 E. Main Street, Apopka, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 413 out of 524 reviews" "
Rating 8 - Good. 73 out of 524 reviews" "
Rating 6 - Okay. 21 out of 524 reviews" "
Rating 4 - Poor. 3 out of 524 reviews" "
Rating 2 - Terrible. 14 out of 524 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Marysol

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is modern and the rooms were clean. You can kind of smell dog but i guess expected from a pet friendly hotel. The area around the hotel is nice but ne wary of outside area after dark. Also customer service up front could be better. The servers were great though! I wish i wouldve caught her name. Short bob was over the top! Pool Gym Laundry and free parking available
Stayed 2 nights in May 2024
Response from Ev on 13 May 2024
Dear Marysol, Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future. Sincerely, The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and comfortable stay. Breakfast and cocktails were available. There’s also a gym that was clean and ample space. Staff was great and catered to my needs throughout my stay. I would stay here again for sure.
Stayed 3 nights in May 2024
Response from Ev on 13 May 2024
Dear Tamara, Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future. Sincerely, The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Daniel, Snellville

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2024
Response from EM on 6 May 2024
Dear Daniel,Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Elizabeth, Milton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from EM on 3 May 2024
Dear Elizabeth,Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Charmell, Ellicott City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I return this will definitely be my hotel of choice. It was so cool and nice to wake up safe and pretty quiet. 10/10 recommend.
Stayed 2 nights in Apr 2024
Response from NA on 2 May 2024
Dear Charmell, thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future. Sincerely, The Hilton Garden Inn Apopka Team Members

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, great experience
Stayed 4 nights in Apr 2024
Response from EM on 29 Apr 2024
Dear John,Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looked brand new. Pool area was nice. Loved the little snack spot you could purchase items at 24 hrs a day!
Stayed 2 nights in Apr 2024
Response from EM on 29 Apr 2024
Dear Amanda,Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Eyana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at this hotel and it was amazing, so clean and nice. The breakfast was amazing.
Stayed 3 nights in Apr 2024
Response from Ev on 23 Apr 2024
Dear Eyana, thank you for taking a moment to share your experience. I am happy to hear you found your stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely, The Hilton Garden Inn Apopka Team Members

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel well situated to explore Wekiva State Park. Loved the room size and layout.
Stayed 2 nights in Apr 2024
Response from Ev on 23 Apr 2024
Dear Sue, thank you for taking a moment to share your experience. I am happy to hear you found your stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future. Sincerely, The Hilton Garden Inn Apopka Team Members

8/10 Good

Eli Joe

Travelled with partner, Travelled with group
Liked: Amenities
Not far from where we’re going
Stayed 1 night in Apr 2024
Response from NA on 22 Apr 2024
Dear Eli Joe, thank you for taking a moment to share your experience. I am happy to hear you found your stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculately clean property, just the loveliest, most helpful staff, and the usual Hilton quality beautiful bar, nice restaurant and super comfy rooms. There is a laundry, which was helpful for us, and the little shop area for snacks was well used by us! Parking is awesome, tons of it, all free and right outside the door. The hotel is tucked away off the main road which was lovely and made for a quiet sleeping environment. I can't fault this hotel, we loved it. We will definitely be back.
Stayed 4 nights in Apr 2024
Response from NA on 22 Apr 2024
Dear Lisa, thank you for taking a moment to share your experience. I am happy to hear you found your stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely, The Hilton Garden Inn Apopka Team Members

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ev on 23 Apr 2024
Dear Justin, thank you for taking a moment to share your experience. I am happy to hear you found your stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely, The Hilton Garden Inn Apopka Team Members

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, brand new, immaculate hotel!
Stayed 1 night in Apr 2024
Response from LM on 20 Apr 2024
Good afternoon, Mr. David, we would like to say thank you for choosing us for your stay it was pleasure having you. May you enjoy the rest of your weekend. Please be sure to come back to visit us.

8/10 Good

Howard Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was convenient to city center. There were many nearby places to dine. It was clean and comfortable. I'd stay again.
Stayed 4 nights in Apr 2024
Response from LM on 20 Apr 2024
Good afternoon, Mr. Howard, we would like to say thank you for choosing us for your stay it was pleasure having you. May you enjoy the rest of your weekend. Please be sure to come back to visit us.

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything so peaceful quiet nice view clean inside and out
Stayed 2 nights in Apr 2024
Response from EM on 17 Apr 2024
Dear Samantha,Thank you for taking a moment to share your experience. I am happy to hear you found your stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Billy

Travelled with partner
Liked: Amenities
Location
Stayed 1 night in Apr 2024
Response from EM on 15 Apr 2024
Dear Billy,Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Sherlyn

Stayed 2 nights in Mar 2024
Response from EM on 29 Apr 2024
Dear Sherlyn,Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Dr.Gryselle

Next to the wedding venue.
Stayed 2 nights in Mar 2024
Response from Ev on 5 Apr 2024
Dear Dr. Gryselle,Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Charis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not the first visit won't be my last
Stayed 4 nights in Mar 2024
Response from NA on 1 Apr 2024
Dear Charis, thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future. Sincerely, The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ev on 29 Mar 2024
Dear Willie,Thank you for taking the time to share your experience. I was happy to see that you enjoyed your stay with us.Again, thank you for taking the time to share and I certainly hope we have the opportunity to serve you again when your travels bring you back to Apopka.

8/10 Good

Falicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tub in room as request apon booking room for accessibility
Stayed 1 night in Mar 2024
Response from Ev on 14 Mar 2024
Dear Falicia,Thank you for taking the time to share your experience. I was happy to see that you enjoyed your overall stay. I certainly hope we have the opportunity to serve you again when your travels bring you back to Apopka.

10/10 Excellent

Kayla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2024
Response from NA on 13 Mar 2024
Dear Kayla, thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future. Sincerely, The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Nice staff. Only complaint would be the fitted sheet doesn't fit the mattress
Stayed 3 nights in Mar 2024
Response from NA on 13 Mar 2024
Dear Brandy, thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future. Sincerely, The Hilton Garden Inn Apopka Team Members

8/10 Good

Laurie-ann

Stayed 1 night in Mar 2024
Response from NA on 1 Apr 2024
Dear Laurie, thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future. Sincerely, The Hilton Garden Inn Apopka Team Members

6/10 Okay

Angelina

Stayed 1 night in Mar 2024
Response from Ev on 29 Mar 2024
Dear Angelina,Thank you for taking the time to share your experience. I did notice that you rated us with 3 from 5 and I would love to hear more about what led to that lower rating if you have a moment. Again, thank you for taking the time to share and I certainly hope we have the opportunity to serve you again when your travels bring you back to Apopka.

6/10 Okay

Garnet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean.
Stayed 4 nights in Mar 2024
Response from EM on 9 Mar 2024
Dear Garnet,Thank you for taking the time to share your experience. I was happy to see that you enjoyed your overall stay but I would love to hear more about what led to that lower rating if you have a moment so don't hesitate to contact us to make it right. Again, thank you for taking the time to share and I certainly hope we have the opportunity to serve you again when your travels bring you back to Apopka.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from NA on 10 Mar 2024
Dear Donald, thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future. Sincerely, The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and welcoming. The cook, Jeff, made me breakfast dairy free. And the waiter, Emmell, was so friendly, efficient and was always smiling. This was a great place to stay.
Stayed 2 nights in Mar 2024
Response from LM on 4 Mar 2024
Good evening, we would like to say thank you for choosing us for your stay. May you enjoy your evening.

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jan 2024
Response from Ev on 2 Mar 2024
Dear Maria, Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future. Sincerely, The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are staying in Apopka, this is the best hotel you will get. Super clean and it’s new. Staff was amazing and food.
Stayed 2 nights in Feb 2024
Response from Ev on 2 Mar 2024
Dear Wendy,Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique, just perfect.
Stayed 1 night in Feb 2024
Response from NA on 21 Feb 2024
Dear John, thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking and our Front Dest Team very helpful. We look forward to welcoming you back to our hotel in the future.Sincerely, The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Janet

Travelled with family
Front fest clerk was very helpful.
Stayed 1 night in Feb 2024
Response from Ev on 7 Feb 2024
Dear Janet,Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking and our Front Dest Team very helpful. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ev on 2 Feb 2024
Dear Joy,Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Ev on 29 Jan 2024
Dear Eric,Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ev on 29 Jan 2024
Dear Eileen,Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Dayna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great start to my business trip. Everything felt fresh, clean, and new! The staff was great! Highly recommend.
Response from Ev on 29 Jan 2024
Dear Dayna,Thank you for taking the time to share your experience. I was happy to see that you enjoyed your overall stay and I was delighted to see that you said the staff was “great”. Again, thank you for taking the time to share and I certainly hope we have the opportunity to serve you again when your travels bring you back to Apopka.

10/10 Excellent

Jacquelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is brand new and so fresh!!! The staff is great and they have dining and a bar! Many amenities nearby and some walkable.
Stayed 1 night in Jan 2024
Response from Ev on 18 Jan 2024
DearJacquelyn,Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ev on 18 Jan 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Brandon

Stayed 1 night in Jan 2024
Response from Ev on 18 Jan 2024
Dear Brandon,Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Donna

Stayed 2 nights in Dec 2023
Response from Ev on 18 Jan 2024
Dear Donna,Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Jason

Stayed 3 nights in Dec 2023
Response from Ev on 29 Jan 2024
Dear Jason,Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

6/10 Okay

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn't happy about the pet fee of $79. The website did say it's pet friendly but did not mention about the pet fee.
Stayed 1 night in Dec 2023
Response from Ev on 18 Jan 2024
Dear Joy,Thank you for taking a moment to share your experience.Although the Hilton Garden Inn brand is pet-friendly, you'll likely pay extra to bring your pet. In our property, our pet policy is 75.00 Non-refundable Fee + tax.We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Tricia on 6 Jan 2024
Good afternoon, Mr. James, We would like to say thank you for choosing us for your stay it was a pleasure having you with us. May you enjoy the rest of your day.

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Tricia on 6 Jan 2024
Good afternoon, Mr. Fernando, We would like to say thank you for choosing us for your stay. It was a pleasure having you with us. May you enjoy the rest of your weekend.

10/10 Excellent

Alexandria

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Tricia on 6 Jan 2024
Good afternoon, Ms. Alexandria, We would like to say thank you for choosing us for your stay it was a pleasure having you with us. May you enjoy the rest of your day.

10/10 Excellent

Lillian, Thornwood

Stayed 1 night in Dec 2023
Response from Latricia- FD Agent Supervisor on 26 Dec 2023
Good evening, Ms. Lillian, we would like to say thank you for choosing us for your stay. It was a pleasure having you.

10/10 Excellent

Doriane

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Tricia on 6 Jan 2024
Good afternoon, Ms. Doriane, We would like to say thank you for choosing us for your stay it was a pleasure having you with us. May you enjoy the rest of your day.

2/10 Terrible

michelle

Business traveller
Disliked: Staff & service
After a long tiresome drive to the hotel they sold our room even though we checked in as a late arrival thru their app. We were given a room number.
Stayed 1 night in Dec 2023
Response from Ev on 18 Jan 2024
Dear Michelle,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Sincerely,The Hilton Garden Inn Apopka Team Members

10/10 Excellent

Tucker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, thank you.
Stayed 2 nights in Nov 2023
Response from Ev on 3 Dec 2023
Dear Tucker,Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay here in the Hilton Garden Inn Apopka City Center to your liking. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hilton Garden Inn Apopka Team Members

8/10 Good

Lillian, Thornwood

Travelled with family
Liked: Staff & service
Nice property but found this property skimpy in two areas. Towels were small in size and stiff, we had to ask for extra towels. Paper supplies were also poor quality. you get better quality toilet paper & tissue paper at public restroom stops. Management should provide their customers better products. It's tacky for a Hilton hotel to skimp in these areas. If we stay here again, we're bringing our own :-) NOTE: in-house restaurant food was pretty good and staff very nice.
Stayed 4 nights in Nov 2023
Response from Ev on 3 Dec 2023
Dear Lillian,Thank you for taking the time to share your experience and I certainly hope we have the opportunity to serve you again when your travels bring you back to Apopka.