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"excellent stay, staff was very helpful! "

"Check in process was easy. Area is so quiet, it’s a nice break from the hussle of the city so this is definitely more of a quiet retreat. I wish I would’ve stayed more than one night. I was a bit bummed that it was so foggy when we checked in, but thankfully to our surprise it cleared up in the morning and we got the beautiful volcano view! It’s breathtaking and feels surreal. Restaurant staff was not very attentive during the lunch/dinner time, but breakfast was a better experience. I was pleasantly surprised with the selection of breakfasts included in the price. I will definitely be coming back!"

"Nice hotel, just the food at their restaurant is over priced for the quality of food, we got beans eggs and coffee for 4 people and it was 100 dollars "

"The intimate feeling of being alone with my husband thru the trails was beautiful, our view to the volcano was amazing. We got igloo #5 was pretty and clean with an amazing view."

"The best hotel stay I have ever had! It's hard to know where to begin The drive up to the property is a bit sketchy due to the unpaved road with lots of potholes. I drove a sedan and just had to take my time driving slowly and made it safely. The views of the lake are breathtaking from sun up to sundown. The property is sleek, clean, modern and comfortable. My room was quaint and had everything I needed. They even had hot water which is apparently uncommon for the area. I only stayed 1 day at the property and I wish I had stayed for my whole trip. I was 1 of 2 people staying at the property at the time and I felt like a celebrity who rented to whole place out lol. The whole staff was super kind and were quick to assist me with any of my needs. My first evening there I enjoyed dinner and drinks in the lounge/dining area. The food/drinks were really good, I happened to notice ALOT of geckos which is not something I'm used to so it freaked me out. Eduardo the amazing bar area attendant was super helpful by doing a sweep of my room to check for any critters before I went to sleep. This is not a negative remark against the hotel as that's just the wildlife there. The next morning I had my complimentary breakfast and then did my complimentary hour long kayak ride, shortly after I did the Jet ski which was $40 for 30 mins. My whole stay was a 10/10 experience and cannot wait to return"

"Had a wonder stay at this hotel. The food was authentic and delicious. The ladies went above and beyond for us and it was greatly appreciated. The view is amazing first thing in the morning. Also a fan of the rain shower! "

"muy buen lugar lo recomiendo muy accesible si regreso me gustaria bolver a hospedarme alli"

"Nice to do things around town."

"Beautiful aesthetic, great staff and good food. Not one complaint "