Family Room | Desk, laptop workspace, free WiFi, bed sheets

Reviews of Century Hotel Antwerpen

2 out of 5
Century Hotel Antwerpen
Pelikaanstraat 20, Antwerp

Reviews

7.0

Good

Rating 10 - Excellent. 162 out of 1003 reviews" "
Rating 8 - Good. 384 out of 1003 reviews" "
Rating 6 - Okay. 281 out of 1003 reviews" "
Rating 4 - Poor. 112 out of 1003 reviews" "
Rating 2 - Terrible. 64 out of 1003 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Neil

Liked: Cleanliness, staff & service
Good location but the windows need upgrading as the noise from the street was very obvious in the room
Stayed 1 night in Mar 2024

2/10 Terrible

Joshua Mata

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell in the room was awful and it was not clean at all. Only two people in the restaurants and we had no plates and forks and the eggs took so long to refill. The room was too small. It didn’t have a shower, only a hose, making it too hard to take a shower, also the towels were really small.
Response from Team Century Hotel on 30 Dec 2023
Dear Joshua,First of all thank you for choosing our hotel. We are sorry to read that your stay with us did not met your expectations. This is of course not what we like and we will discuss all your remarks within the team. We see you have stayed 4 nights with us. Please do never hesitate to contact the 24h reception, like that we can solve the problems on the spot and make your stay more comfortable. Thank you once more for letting us know about your stay and hope you enjoyed the city of Antwerp.

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A spot of comfort in central Antwerp
A comfortable bed, spacious room and a view of the Antwerp skyline...as well as being a ten minute walk from Bier Central...what's not to like about this one?
Stayed 4 nights in Oct 2023
Response from Team Century Hotel on 17 Dec 2023
Dear TobyThanks for you fantastic rating and nice words. We appreciate this. We are happy you had a great time and hope to welcom you soon back again! warm regards,

8/10 Good

Nelson

Liked: Staff & service
Average urban hotel with very professinal and competent staff that will do the best off their capabilities to resolve issues encountered during the stay, if any.
Stayed 6 nights in Nov 2023
Response from Team Century Hotel on 28 Nov 2023
Dear Nelson Thanks a lot for your feedback. We appreciate this and we are happy you had a great stay. Hope to welcome you soon again. Kind regards,

2/10 Terrible

ANTONY

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel and room dated, Looks unclean and woke up the next morning full of bite's
Stayed 1 night in Nov 2023
Response from Team Century Hotel on 24 Nov 2023
Dear Anthony, That is not nice to read, we do feel sorry that your experience was not what you hoped for. Concerning the bite's - we take this very serious and please send us a medical diagnosis from your doctor so that we can have a look what was the reason. Thanks for letting us know, once more sorry for the bad experience. Kind regards,

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent for the price
Decent for the price
Stayed 3 nights in Nov 2023
Response from Team Century Hotel on 21 Nov 2023
Dear lain, Thank you for your time to comment on your recent stay with us and give us a rating! We hope you have enjoyed Antwerpen and hope to see you soon again! Kind regards,

6/10 Okay

Pui Chuen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very Good Location, but Unsatisfactory Facility & Cleanliness. Okay for a short trip stay.
Stayed 3 nights in Oct 2023
Response from Team Century Hotel on 30 Oct 2023
Dear Pui ChuenMany thanks for your feedback we appreciate this and will discuss within our team. Kind regards,

10/10 Excellent

angelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking place is to far,but I’m satisfied to stay my 1 night no problem ,Thank you ,We coming again!!!!!
Stayed 1 night in Oct 2023
Response from Team Century Hotel on 26 Oct 2023
Dear AngelinaThanks a lot for your comments! We are happy you have enjoyed your stay with us. There is a parking just in front of the hotel underneath the central Train station , the name is : Q park Astridplein, maybe handy for your next visit. Hope to see you soon again. Kind regards,

8/10 Good

Kerrie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Team Century on 26 Oct 2023
Dear Kerrie,Thank you for taking the time to rate our hotel!We hope you have enjoyed your recent stay with us and would love to welcome you back again on your next visit to Antwerp.With kind regards

6/10 Okay

Jaroslaw

Business traveller
Liked: Cleanliness, staff & service
Everything was rather OK cosidering the price, but there is one critical issue the WiFi or its lack most of the time
Stayed 4 nights in Oct 2023
Response from Team Century Hotel on 23 Oct 2023
Dear Jaroslawthank you for your valuable feedback we will have a look at your rooms wifi to see how we can make it better. We hope to see you soon again. Kind regards,

2/10 Terrible

tindall

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The cleaning staff tried and were so friendly, but the hotel is terribly run down. Even with the windows shut there were insects everywhere and left with bites all over me. And says no smoking but the rooms, towels, hallways reeks of smoke.
Response from Team Century Hotel on 10 Oct 2023
Dear Tindall, we are sorry to read that your stay was not up to our standards and that you had a bad experience in our hotel. We see that you have stayed 10nights with us and we are sad that we not knew about your unsatifaction during those 10days. Please never hesitate to contact our 24/7 reception so that we can take action right away. Thank you for your feedback.Kind regards,

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Worth the money, good location
Century Hotel is a really good value. The rooms are small and the amenities are basic but they get the job done, and they were very clean. The best part of the hotel is the location which is across from the Antwerpen Centraal train station, and in the city center. No air conditioning means the windows needed to be open to sleep comfortably and the cab drivers across the street were loud in the morning. Otherwise really good stay for a great price.
Stayed 1 night in Oct 2023
Response from Team Century Hotel on 8 Oct 2023
Dear DavidFirst of all thank you for choosing our hotel! We really are pleased to read that you have enjoyed your stay with us and we thank you for your rating and your valuable feedback. See you soon again.Kind regards,

2/10 Terrible

John

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Team Century Hotel on 3 Oct 2023
Dear John,First of all thank you for choosing our hotel during your stay in Antwerp. Thank you for your rating. We hope you have enjoyed the city!Kind regards,

2/10 Terrible

Abed

Stayed 2 nights in Sep 2023
Response from Team Century Hotel on 19 Sept 2023
Dear AbedThank you for your rating. We hope you have enjoyed the city of Antwerp,Kind regards,

10/10 Excellent

Dhruv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Stay!
Stayed 3 nights in Aug 2023
Response from Team Century Hotel on 17 Aug 2023
Dear DhruvFantastic to hear that you had a great stay with us!We hope to see you soon again!Kind regards,

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service
The bed was comfortable. We also found this to be a very noisy hotel but internally and externally all night. Very strange room layout. Free wifi was pretty good. No in room tea/coffee facilities which was a shame. Very surprised at the how powerful the shower was considering it was an attachment on the taps. Rooms were serviced daily. Only issue we had was bites we got in the room. They weren't bed bugs but more mosquitoe bites but it was hard to find them. Great city centre location close to transport links
Stayed 5 nights in Aug 2023
Response from Team Century Hotel on 8 Aug 2023
Dear Mark,Great that you had a good time here in Antwerp. We thank you very much for your valuable feedback and discuss it within the team. Hope to welcome you back soonKind regards,

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023
Response from Team Century Hotel on 19 Jul 2023
Dear JohnThanks a lot for your rating! We appreciate this a lot! Hope to welcome you back soon again. Kind regards,

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well placed for exploring the city.
Stayed 4 nights in Jul 2023
Response from Team Century Hotel on 15 Jul 2023
Dear AndrewGreat that you have enjoyed your stay with us and the fantastic location of the hotelKind regards and see you soon!

8/10 Good

Aristos

Stayed 3 nights in Jul 2023
Response from Team Century on 10 Jul 2023
Dear Aristos,Thank you for taking the time to rate our property.We hope you have enjoyed your recent stay with us and would love to welcome you back again on your next visit to our beautiful city Antwerp.With kind regards

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
It it well located !!! probably the most convenience if you do not want to walk to much from and to the train station.
Stayed 14 nights in Jun 2023
Response from Team Century Hotel on 7 Jul 2023
Dear Jacques,Thank you very much for your time to comment on your recent stay with us! We hope you had a great time in Antwerp and we gladly welcome you back again in our hotel.Kind regards,

6/10 Okay

Tsz Leung

Pro -1 minute walk from the train station -The room size is more than enough -No air condition, but fan is provided -Price of stay is reasonable Cons -Dated condition/decoration -Poor noise isolation
Response from Team Century Hotel on 5 Jul 2023
Dear Tsz LeungThank you for your time to comment on your recent stay with us. We will discuss your feedback within the team. Kind regards

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for transport, accessing main parts of the city
Stayed 3 nights in Jun 2023
Response from Team Century Hotel on 2 Jul 2023
Dear Elizabeththank you for your feedback. We are happy to read that you had a great stay with us and enjoyed the convenient location of the hotel Happy to welcom you back soon! Kind regards,

10/10 Excellent

joey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very understanding and helpfull when the sink didnt work they gave us a solution right away. would stay again if i would go to antwerp another time.
Stayed 1 night in Jun 2023
Response from Team Century Hotel on 2 Jul 2023
Dear Joey,Great that you would like to choose our hotel again for your next stay in Antwerp. We are happy we could provide you imediately a solution for the maintenance issue during your stay. That is what customerservice is about. Kind regards!

8/10 Good

Peter

Liked: Cleanliness, staff & service
Convenient close to Antwerp train station and local tram and bus services.
Stayed 4 nights in Jun 2023
Response from Team Century Hotel on 21 Jun 2023
Dear Peter,Thank you for your time to comment on your recent stay with us. We appreciate this! We are happy you enjoyed your stay with us .We hope for your next stay in Antwerp ,that you choose our hotel again! See you soonKind regards,Team Century Hotel

6/10 Okay

Andrew

Travelled with partner
Very convenient for the main railway station. However, quite noisy if you have a room facing the station, as there is always activity outside. The hotel does not have air conditioning and if you are on the top floor and it is hot weather, then the rooms are very hot. If it is not hot, then probably will be fine.
Stayed 6 nights in Jun 2023
Response from Team Century Hotel on 19 Jun 2023
Dear Andrewthank you for your time to comment on your recent stay with us. We are happy you have enjoyed your stay with us, despite of the hot weather. Hope to see you soon again!Kind regards,

10/10 Excellent

Aisha

Stayed 1 night in Jun 2023
Response from Team Century on 7 Jul 2023
Dear Aisha,Thank you for taking the time to rate our property.We hope you have enjoyed your recent stay with us!We loved to welcome you back again on your next stay.

10/10 Excellent

tareq

Liked: Cleanliness
Stayed 6 nights in Jun 2023
Response from Team Century on 13 Jun 2023
Hello,We are very happy that you enjoyed your stay at the Century hotel and we wish to see you soon.Thank you for your time

10/10 Excellent

Theo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and cool room, good breakfast.
Stayed 2 nights in Jun 2023
Response from Team Century on 13 Jun 2023
Thank you very much for your stay and your comment we hopde to see you next time when you visit Antwerpen.Best regards

8/10 Good

fiona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and good clean rooms with clean functional bathroom. Breakfast is good but there are also lots of options around the hotel. A good place for a weekend break. The area is noisy though. If you are a light sleeper find another hotel!!
Stayed 3 nights in May 2023
Response from Team Century Hotel on 31 May 2023
Dear Fiona,Thank you for your time to comment on your recent stay with us, we appreciate this a lot! We are happy you have enjoyed your stay with us and our service and hope to see you back again.Kind regards,

8/10 Good

Anastasia

Liked: Cleanliness, staff & service
It was a good stay. Very friendly and helpful staff, just amazing. They helped me a lot. The room was clean and quiet big, what I liked a lot. The location is great, it's right across Anywerpen Central station, what is perfect if you have to leave early in the morning. As for the disadvantages, it was very loud, even with the windows closed, even at night. I could hear people from the corridor, and from the street.
Stayed 1 night in May 2023
Response from Team Century Hotel on 21 May 2023
Dear Anastasia, many thanks for your feedback! We are happy you have enjoyed your stay with us. We will discuss your review within the team, to see where we can improve . Thank you once more for your comments.Hope to see you soon again!Kind regards,

10/10 Excellent

Eileen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious room and super convenient location.
Stayed 1 night in May 2023
Response from Management Century Hotel on 13 May 2023
Dear Eileen! Many thanks for your comments ,we appreciate this!We are happy to read you had a great time during your stay and we hope to welcome you soon again. Kind regards

8/10 Good

Stephen

Stayed 1 night in Apr 2023
Response from Team Century Hotel on 2 May 2023
Beste Stephen,Hartelijk dank voor uw beoordeling ! we zijn blij dat u een fijn verblijf heeft gehad bij ons en we zien u graag snel weer terugMet vriendelijke groeten

6/10 Okay

Rianne

Travelled with family
Liked: Staff & service
Prima, wel gedateerd, maar fijne bedden, schoon en vriendelijk personeel
Stayed 1 night in Apr 2023
Response from Team Century Hotel on 1 May 2023
Beste Rianne,Hartelijk dank voor uw beoordeling , wij waarderen dit enorm. We hopen u snel weer terug te mogen zien! Met vriendelijke groeten

6/10 Okay

Joseph

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
I book double bed but I end up using two single bed to make it double and it was had to have a good sex in two join together as double
Stayed 2 nights in Apr 2023
Response from Team Century Hotel on 25 Apr 2023
Dear Joseph,Thank you for the time to comment on your recent stay with us. We just checked your booking and your reservation was a 'Standaard Twin Room'. Indeed they have two single beds. Thanks the book a 'Double Room' next time when you visit us. Kind regards

6/10 Okay

Lauren

Travelled with partner
Liked: Staff & service, amenities
Good location. The room smelt like cigarettes. The windows were did not keep noise out. There was shouting ever night in the hotel
Stayed 3 nights in Apr 2023
Response from Management Century Hotel on 14 Apr 2023
Dear Lauren,Thank you for your time to leave us a review. We are sorry to hear that your stay did not met your expectations, that is obviously not what we want for our guests! Please next time do not hesitate to contact the reception so that we can take action for example changing your room or looking where the noise is coming from. We are happy you have enjoyed the location and hope you liked the beautiful city of Antwerp.Kind regardsManagement Century Hotel

6/10 Okay

Piotr

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
- small ants in the bedroom and room - Bed wasnt comfortable - old furniture
Stayed 2 nights in Apr 2023
Response from Team Century Hotel on 7 Apr 2023
Dear PiotrThank you very much for your time to comment on your recent stay with us. We are not happy your stay did not met your expectations and we will discuss your review within the team to improve our service. THank you for letting us know.Kind regards

10/10 Excellent

Gildas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Team Century Hotel on 31 Mar 2023
Dear Gildas,Thank you very much for your rating, we appreciate that! We hope you had a great time in our hotel and they city of Antwerp. See you soon again!Kind regards,

10/10 Excellent

U.u

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from Management Century Hotel on 29 Mar 2023
Dear U.!Thank you very much for your rating, we hope you had a great time and looking forward to welcome you again!Kind regards,

6/10 Okay

Harriet

Travelled with partner
Liked: Cleanliness
Central location. Property a little basic and run done.
Stayed 1 night in Mar 2023
Response from Management Century Hotel on 27 Mar 2023
Dear Harrietthank you for your time to comment on your recent stay with us. All feedback is highly appreciated. We hope to meet you again!Kind regardsTeam Century Hotel

10/10 Excellent

Raisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, especially when you're new to Antwerpen. Hotel is across the Central Station, 1 min walking distance. Busy area, friendly staff. Only wish I had a microwave in the room, but overall good hotel. I recommend for sure if staying for a few days and shopping area is very close. Lots of dining options. 24 hours checkin
Stayed 2 nights in Feb 2023
Response from Team Century Hotel on 7 Mar 2023
Dear Raisha,Thank you so much for your feedback , we appreciate this a lot! Kind regards and see you soon again!

10/10 Excellent

Richard

Stayed 1 night in Jan 2023
Response from Team Century Hotel on 6 Mar 2023
Dear RichardThank you for your ratingwe are happy you have enjoyed your stay! Hope to see you soon again!

4/10 Poor

Naseer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location is quite good. It’s literally in middle of everything you need however, the room were dirty. The floor of the room was covered with black, stain marks. Wardrobes were broken. No ventilation in the toilet🤔. Overall, it’s all about the location. It’s quite convenient.
Response from Management Century Hotel on 17 Jan 2023
Dear Naseer,Thank you for your time to comment on your recent stay with us. Of course we are happy that you enjoyed the great location of the hotel , but on the other hand we are sorry that your room did not meet your expectations. We will discuss your review within the team and hope to give you a better service next time you visit us.Kind regards

2/10 Terrible

Romal

8/10 Good

Hernâni

Stayed 2 nights in Dec 2022

10/10 Excellent

Ibrahim

Stayed 1 night in Nov 2022

6/10 Okay

Emilyna

Travelled with group
Liked: Cleanliness, staff & service
Not very good as expected. Bed very low uncomfortable, television small and too high causing discomfort.
Stayed 3 nights in Nov 2022
Response from Team Century Hotel on 23 Nov 2022
Hello Emilyna, First of all we thank you for your stay in our hotel and for your comment. We are sorry if we did not met your expectations. However know that we strive to do our best during your stay. Please know that your comment is of great importance to us in order to improve our quality of service. We just would kindly ask you next time to contact immediately our 24hours receptiondesk - like this we can take action right away and make your stay more comfortable. Thank you once more for letting us know about your stay and hope you enjoyed the city of Antwerp.

8/10 Good

Magdalena

Liked: Staff & service, amenities, property conditions & facilities
It was clean, friendly staff, central, all you can ask for of a budget hotel. I would recommend
Stayed 2 nights in Nov 2022
Response from Team Century Hotel on 21 Nov 2022
Dear Magdalena!Thank you so much for your comments and nice rating. We are happy that you enjoyed your stay with us and hope to see you again ! Kind regards,

10/10 Excellent

LAMA

Stayed 1 night in Nov 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable stay
An enjoyable stay that met my requirements
Stayed 4 nights in Sep 2022
Response from Team Century on 24 Sept 2022
Dear David,Thank you for taking the time rate our property!We are happy to read that you have enjoyed your stay with us!We hope to welcome you back again on your next visit to Antwerp.Kind regards

6/10 Okay

Terry

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022
Response from Team Century Hotel on 20 Sept 2022
Dear Terry,Thank you for your time to comment on your recent stay with us. We appreciate this! We hope you enjoyed your stay with us and the city of Antwerp.See you soonKind regards,