The staff is not welcoming and very condescending. I asked for advice to which beach to go to and the staff responded “you are on the coast you can go anywhere”. We also talked to the reception after our checkin that one of the towels had dark stains and asked for a new towel, and were told that we could exchange towels for a feee! Also, there is nobody at the property after 8pm. On the 2nd night of our stay, we were not able to sleep as a dog in the unit above us was scratching and whimpering. We talked to the lady at the reception the following morning and she said there is nothing she could do as people are allowed to bring their animals and that she doesn’t have a way to reach the people staying in the unit. Not even “we apologize for your inconvenience”
The units look nice, but the ceiling tiles are bent and you can see through the gap. The shower glass door had layers of water stains, looked like it wasn’t cleaned in a while. The pillows are so lumpy and uncomfortable. The bed covers and decorative pillows had stains on them. The pool is tiny. Would not stay here again.