Private beach, free beach shuttle, sun-loungers, beach umbrellas
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Reviews of Xperia Saray Beach Hotel - All Inclusive

4 out of 5
Xperia Saray Beach Hotel - All Inclusive
Saray Mah Ataturk Cad, No.151, Alanya, Antalya

Reviews

8.2

Very good

Rating 10 - Excellent. 97 out of 234 reviews" "
Rating 8 - Good. 79 out of 234 reviews" "
Rating 6 - Okay. 32 out of 234 reviews" "
Rating 4 - Poor. 15 out of 234 reviews" "
Rating 2 - Terrible. 11 out of 234 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Beatrice

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was very small and very noisy plumbing kept us awake all night!
Stayed 1 night in Feb 2024

6/10 Okay

monika

This is 4 stars hotel but the food is not great there’s no much choices to choose I would not recommended to families with children this hotel is mostly for single or couples I stay here for 3 nights but the housekeeper did not show up at all no putting any extra toilet paper or changing the towel bit disappointed
Stayed 2 nights in Feb 2024

10/10 Excellent

Raushan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, nice territory, meaning in such a small area they have managed to have everything...very fun animation, nice and clean rooms, for this price everything was good
Stayed 4 nights in Oct 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go too hotel when travelling up the Mediterranean coast. 4th visit and has never changed. The staff are amazing, very helpful and accomadating. Artur at the front desk has been there for over 10 years and is an asset to Xperia. Location is the best, private beach is the best beach i have been to along the coast. Dining options there is so many and the dining staff are the best. Had a Balinese massage whilst at hotel and these ladies are bettwr than any massage we had in Bali. 10/10 for this property. Recommend without hesitation. This place has it all. Thankyou Artur and Xperia Hotel for the best experience. After 17 days on the road you were the best hotel we stayed in.
Stayed 1 night in Sep 2023

6/10 Okay

Margaret

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The pros: right on the beach. Lots of lounge chairs. Good food options for people with no food allergies. The cons: despite having reserved an upgraded room, we only received it two days into our four day stay. Really loud music every night from the hotel’s stage, staring around 9PM and going till midnight. Also, my food allergies were not being observed. I got really sick on my second meal there despite confirming my food allergies with the staff. Many staff did not speak any English, and even though I had printed out my allergies in Turkish, no one seemed to know about them or care much.
Stayed 4 nights in Oct 2022

6/10 Okay

Mohamed

Travelled with family
Family
Reserved sea view suite but when checking in they gave me only two standard room as the main office made double booking for my suite and there was no suite available.
Stayed 1 night in Oct 2022

8/10 Good

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like to listen loud music (mostly Turkish) all day and up to midnight then this hotel is definitely for you.
Stayed 4 nights in Aug 2022

6/10 Okay

Miha

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Florida

Stayed 1 night in Apr 2022

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great vacation
Very impressed with the service and food, great value, Yuns is an awesome receptionist, very generous with his time and very helpful
Stayed 2 nights in Feb 2022

8/10 Good

Eleonora

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
I would highly recommend Xperia hotel : the location is excellent. The food /allinclusive was very good. The cleanliness of the hotel and the pool and the territory of the hotel were excellent. It is exactly as it is in the pictures. The staff is friendly and helpful . The only inconvenience we felt was that one should HAVE FINISHED their breakfast, lunch or dinner BY the hours indicated in the hotel time table.
Stayed 3 nights in Nov 2021

4/10 Poor

Ibrahim

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

FLORIN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice property, good facilities, however the overall experience is just good and that is because of the staff: they didn't answer my message prior to my arrival, it was our honeymoon and I wanted to organise something special, I could see via Expedia that they read my message, check-in was awful, basic, without explaning the facilities etc, mini fridge contained 1 large bottle of water and 2 small awful juices with straws, a big joke, most of the staff couldn't speak english, but the biggest problem we had was with the attitude of some of the bar staff, no customer service at all, management is of a low level, i went to 2 of them to complain about one of the guys in the bar, they didn't apologize not even once or to say that they will take care of it, actually the next day the same staff member was even worse. Entertainment team was the best, kitchen staff was great, even dough they are back of house, they have more customer service than any other front of house member, but again sadly was anyone in that property to speak english at a conversational level. Elevator is a problem as well, just 1 elevator, and was busy all the time, posters inside are not updated. Dining area is like a canteen, cleaning staff is very noisy.
Stayed 10 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
Except couple employees they don’t know how to communicate how to service it’s was really disappointed for me
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were very happy with the absolutely gorgeous sea view from our very spacious balcony! Most of the staff were very helpful and friendly during our stay. The location is excellent with only 10 minutes walk to the cable car for Alanya Castle, as well as Damlatas caves!
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: Food is fresh and of great quality. Staff are friendly especially the reception who even helped me park my rental car in fornt of the hotel in some spots reserved for the hotel. Not so good: In room safe: it was weird that an hour before checking out to catch my flight , my safe could not be opened using my combination. i Already opend it many times during my stay. Be aware that Reception staff has override key to enter the room and can also open and override your combination in your safe. This is usually the job of someone else of the security staff. In US , you cant give one person both access. Elevator: Building has 6 floors with only ONE elevator.
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2021

10/10 Excellent

kamran

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020
Response from OZ on 25 Nov 2020
Hello! Thank you for choosing XPERİA SARAY BEACH .

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel in Alanya.
The staff is the best asset that this hotel has. All of them worked hard to make our stay as comfortable as possible. The restaurant enforces the covid 19 regulations pretty well I noticed. The pool is kept clean and the beach is just a step away from the swimming pool. The charge of 40 TL for a safebox key in the room I found it excessive. Everywhere is free. I only found out when the box would not activate. The receptionists are not helpful probably they need more training to deal with guests issues.
Stayed 3 nights in Sep 2020
Response from OZ on 29 Sept 2020
Our dear guest! Thank you for the permission of Xperia Saray Beach Hotel. We are very pleased that our staff meet your expectations and that you enjoy your hotel. It is a great honor to see you with us at Xperia Saray Beach. Your note will be taken into account.Best Regards,

8/10 Good

Hewa

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2020
Response from OZ on 29 Sept 2020
Our dear guest! We would like to thank you for the permission of Xperia Saray Beach Hotel. We are very glad that our staff met your expectations and you enjoyed your hotel. It is an honor to see you again among us at Xperia Saray Beach. Best Regards

4/10 Poor

Mary

Disliked: Property conditions & facilities, room comfort
Disappointing
On the surface the hotel looks very good. It was very cold no heating on. We had no hot water in our room for a shower. The food was cold.
Stayed 2 nights in Dec 2019
Response from OZ on 3 Jan 2020
We apologize for the satisfaction of your stay. We will make every effort to resolve your problem. Thank you for communicating the situation to us.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice but small hotel with friendly staff. Situated directly on Cleopatra Beach with beautiful views of Alanya Castle.
Stayed 1 night in Dec 2019
Response from oz on 11 Dec 2019
Thank you for welcoming us to our house. Your feedback is very important to us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing and why I chose the hotel is that it is one of the few hotels that’s situated right on the Kleopatra beach. Otherwise I would have gone elsewhere. It was my second time in the hotel. The atmosphere could be better. Too many Russians. Most of the staff lovely people. But I’m shocked they only get 300€ per month working 10-11 hours shifts! It’s like slavery... in the future I will (continue to) use other hotels that value their staff and pay them an actual salary.
Stayed 5 nights in Oct 2019
Response from oz on 2 Dec 2019
Thank you for staying with us. Thank you for your feedback! It'll be taken into consideration.Best Regards

10/10 Excellent

Ewald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xperia Saray Beach Hotel
We had a great stay at Xperia Saray. It is a great location, on the beach and close to the city and shopping center. The service and food offered is really excellent. I can warmly recommend this hotel.
Stayed 7 nights in Oct 2019
Response from oz on 21 Nov 2019
Thank you for staying with us. Your feedback is important to us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Comfortable bed. Friendly staff. Located on the beach. Nice ocean views. Nice modern clean bathroom.
Stayed 2 nights in Mar 2019
Response from XPERİA SARAY BEACH on 13 Jun 2019
Thank you for welcoming us to our house. Your feedback is very important to us.

6/10 Okay

Salma

Liked: Staff & service, room comfort
Disliked: Cleanliness
Generally the hotel was okay, nothing outstanding The next day, our beds weren’t made and there are holes in the pillow case and burnt marks on the duvet, i reckon it’s from smoking, looked pretty disgusting The breakfast is average, nothing specual, although we had all inclusive, the dinner wasn’t spectacular, we just went out for food
Stayed 2 nights in Nov 2018

10/10 Excellent

Changez

Liked: Cleanliness, staff & service, property conditions & facilities
Superb
Perfect
Stayed 1 night in Nov 2018

10/10 Excellent

Changez

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
🙊
Food was not good not a fresh food at all. Toilet Bathroom and room hade bad smell all the time.
Stayed 2 nights in Nov 2018

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Cery nice
Stayed 1 night in Oct 2018

8/10 Good

Rashid, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small place to spend vacation. Stuff is nice, food is good, and very convenient. Main bus stop is .5 km from the hotel so you can travel and drive anywhere from there, center itself is about 1 km, great restaurants around and ofcaurse the castle and the beach itself. The view is astonishing btw, in the evening one can see sun set and night witness great view to the castle!
Stayed 11 nights in Aug 2018

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and service
It was an amazing experience. The staff was extremely friendly and did everything they could to make us feel comfortable. I would stay with them again.
Stayed 2 nights in Aug 2018

8/10 Good

A, Egypt

Liked: Cleanliness, staff & service
Disliked: Room comfort
Located on the beach Friendly stuff little english speaking but helpful All inclusive there was no alot of varieties in food although i like their food soecially the snacks buffet Clean but too small room Ac is not good all over the hotel Wifi is toooooo bad dont rely on it Location is so good near everything Over all it was good accommodation
Stayed 3 nights in Jul 2018

10/10 Excellent

Anina

Liked: Cleanliness, staff & service, property conditions & facilities
Unforgettable stay
We had a great time at Xperia. The location is amazing, you have access to everything and especially the beach. The food was amazing. The staff were really friendly, we felt at home, everyone was willing to help. The rooms are clean and confortable. The only problem we arrived, we have been told that due the room we booked was not available and the hotel was full so they took us to an awful hotel, we had to spend a night there and it was very unpleasant because no one informed us before and they kind of put us on the spot. A lot of clients faced the same problem and it was a pretty mess with the gerance of the hotel. Other than that first night everything was perfect and the Hammam-massage is something you would want to try.
Stayed 5 nights in Jul 2018

10/10 Excellent

Sameh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from r on 28 May 2018
thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel. I love that it is on the beach
This is a great hotel, not a lot of rooms but amazing. The location is right in the middle of the city. It is a short walk to the gardens. The food is just average with some traditional foods. The staff is so nice and speaks really good English. The service is good. The pool gets a lot of sun and the beach chairs and umbrella are nice too.

10/10 Excellent

Sedat

Stayed 7 nights in Dec 2023

8/10 Good

Mustafa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

6/10 Okay

Sondre

Liked: Cleanliness
Helt passe
Maten var dessverre ikke bra. Så vi måtte spise ut til alle måltider desverre. Var ikke lett å ha en samtale med se ansatte ettersom de ikke ville ha en samtale. De sier ikke hei eller hadde når man kommer inn og ut. Hotellet ligger sentralt og på stranden som drar veldig opp. Men allinc er helt forferdelig. Så det blir desverre litt dyrt å bo der i forhold til andre hoteller uten allinclusive.
Stayed 7 nights in Nov 2023

10/10 Excellent

Geir Qvam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Seppo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upea kokemus
Vastaanotto ja palvelu olivat loistavat. Huone oli hyvä ja mukavalla merinäköalalla. Ruoka oli hyvää ja juomavalikoimakin kohtuullinen. Hotelli sijaitsee erinomaisella paikalla ihan rannassa.
Stayed 2 nights in Nov 2023

10/10 Excellent

Enesa

Liked: Cleanliness, staff & service, property conditions & facilities
Empfehlungen
Stayed 8 nights in Sep 2023

6/10 Okay

May

Disliked: Cleanliness, staff & service
Stayed 7 nights in Jul 2023

10/10 Excellent

Orhan

Stayed 3 nights in Jul 2023

10/10 Excellent

Dragana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Alles tip top
Stayed 14 nights in Jul 2023

10/10 Excellent

Anja

10/10 Excellent

nazier ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 7 nights in Nov 2022

10/10 Excellent

Chalotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Skønt hotel, perfekt beliggenhed - vil meget gerne bo der igen.
Stayed 6 nights in Aug 2022

8/10 Good

Emre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Tone Heimvik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deiligt å gå fra hotellet og rett i Middelhavet..
Fint beliggenhet og deilig å kunne bare gå rett i sjøen. Bassenget var greit, men det å legge seg på svøm er en nytelse. Deilig mat- stort variert utvalg.
Stayed 4 nights in Aug 2022

10/10 Excellent

Katja

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hyvä sijainti
Stayed 8 nights in Aug 2022