The Novotel was well located in the middle of town, close to the shopping area. I was very disappointed with the service. We got to the room late and when I asked for help opening the pullout chair, which was not easy, the initial answer was that the maid service was gone. Someone came quickly, but we had to make the extra bed ourselves. We also did not get enough towels. The hotel parking was terrible. I would recommend going straight to the railway station parking. Nobody asked us about our stay when we checked out. It was not a four star service.