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Reviews of ibis Styles Annecy Gare Centre

3 out of 5
ibis Styles Annecy Gare Centre
1 Place De La Mandallaz, Annecy, Haute-Savoie

Reviews

8.4

Very good

Rating 10 - Excellent. 123 out of 327 reviews" "
Rating 8 - Good. 158 out of 327 reviews" "
Rating 6 - Okay. 34 out of 327 reviews" "
Rating 4 - Poor. 7 out of 327 reviews" "
Rating 2 - Terrible. 5 out of 327 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Franziska

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Trish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Good proximity to town on a beautiful 10minute river walk. Great breakfast. Clean, bright, air conditioned rooms
Stayed 1 night in Jul 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night stay
Overnight stay before the train home after being in the mountains. Very clean, friendly helpful staff Great breakfast and all very well organised. Would definitely recommend and stay again.
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Hotel set afire
During our second night the fire alarm went off and we went to the lobby and told ok to return to room. Ten minutes later the alarm went off and firemen were on our floor. After an hour standing outside the fire captain said someone came in and started the fire when the front desk was unattended. Lives were at risk because of their carelessness and needless to say we slept little that night!
Stayed 2 nights in May 2023
Response from ITHIBON on 17 Jun 2023
Dear Customer,However we did have a fire alarm, not only was it acertained that no fire had occured, but the front desk was (and in fact always is) attended.Also, as it was a very stressfull event for the receptionist on duty as well that night, we can assure you that the sole focus of our staff was your safety throughout this event.Not only our residents lives have not been at risk at any time, but the procedure to make sure that it stayed that way was duely implemeted.As much as we regret this event happened and the subsequent stressful situation, we thank you for this opportunity to straighten the record and invite you to reconsider your statement.Best Regards,

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointing room location.
Ideally located for the station and a pleasant riverside walk to the old town. The air conditioning is set for the whole hotel and was in winter mode so only gave hot air. I switched mine off and opened the windows. Unfortunately my room was on the first floor above the entrance where people congregated for smoking and the smell would rise up! Nice breakfast with some local foods included. Would stay again but would prefer a different room location.
Stayed 2 nights in Sep 2022
Response from Ithibon on 5 Oct 2022
Dear Kenneth,We are thankful for your visit and the time you put into reviewing our establishment.We apreciate your nuanced review regarding our services. We do agree that this particular room can be subject, with unfavorable wind, and at an unfortunate timing, to the smells of people smoking. We regret it had a negative effect on your stay.We hope we will have the opportunity to welcome you again.Best RegardsThe Reception - Ismaël

8/10 Good

Bartosz

Travelled with partner
Liked: Staff & service, amenities
Good hotel for short stay, located around 10 min walk from the centre, an onsite carpark is an option.The room was bit basic but good enough.Friendly and pleasant staff ,good breakfast.
Stayed 1 night in Sep 2022
Response from ITHIBON on 17 Sept 2022
Thank you very much for your feedback! We hope we will have the pleasure to welcome you again.The Reception

10/10 Excellent

Lyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing breakfast EVER! A fresh-squeezed orange juice machine, locally sourced jams and cheeses, fresh yogurt with coulis, fruit, soft and hard boiled egg cooker, and more. This was a breakfast to remember.
Stayed 1 night in Aug 2022
Response from ITHIBON on 17 Sept 2022
Thank you very much for your feedback! We hope we will have the pleasure to welcome you again.The Reception

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022
Response from ITHIBON on 1 Jul 2022
Bonjour, merci beaucoup pour votre retour positif! Nous espérons avoir l'occasion de vous recevoir de nouveau bientôt! Bien à vous.

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Superb
Stayed 1 night in Sep 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel. The free breakfast is excellent, but just beware that the hotel does not have a restaurant serving lunch/dinner - however there are various restaurants/fast-food nearby (eg dominos, o’tacos). Nice walk into the centre along the river - takes about 10 mins. Very comfy bed. Would definitely recommend.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
No frills hotel, does the job
It was good value for money, walkable to city centre
Stayed 2 nights in Jan 2020

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant bright hotel in a good location for the old town. Excellent local restaurant advice. Far superior to the Ibis budget in Albertville last month although similar in price.
Stayed 2 nights in Dec 2019

8/10 Good

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable et paisible
Bon séjour malgré quelques traces de moisies dans le bac à douche au niveau des joints.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay at Ibis
Clean, quiet and good service. Recommended for business trips.
Stayed 1 night in Oct 2019

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Phill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annecy
Annecy was a complete surprise of a place. 'Little venice' is a very appropriate name. Cycled around the lake. The hotel is just a 5 minute walk to the edge of the old town
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Adrian, Toronto

Liked: Cleanliness, property conditions & facilities
Good location, with steps of the nice walking path along the canal that takes you into the main town. Parking garage across the square is a little inconvenient Breakfast is decent
Stayed 2 nights in Aug 2018
Response from Fanny on 28 Aug 2018
Dear guests, We thank you very much for your comments regarding your recent stay in our hotel. We are please to know you enjoyed our location, close to the old town and in a quiet place at the same time. We hope you had time to enjoy the buffet breakfast on our terrace, available during summer. We are looking forward to welcome you again, Best Regards, Fanny - Guest Relations Manager

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location for Annecy old town 10 minute walk along the river
Stayed 1 night in Aug 2018
Response from Fanny on 12 Aug 2018
Dear guest, We thank you for sharing your feedbacks regarding your stay in our Ibis Styles Annecy Gare Centre hotel. We are happy to know that you enjoyed our ideal location, close to the old town of Annecy, and also the railway station. We would be pleased to welcome you again, Best Regards, Fanny - Guest Relations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good breakfast, friendly staff. Overall, an excellent functional hotel
Stayed 3 nights in Jul 2018
Response from Fanny - Guest Relation Manager on 1 Aug 2018
Dear guest, We thank you very much for your kind comments regarding your stay in our Ibis Styles Annecy Gare Centre. We are pleased that you enjoyed our location, close to the old town but in a quiet place. We hope to welcime you again in the lovely Annecy. Best Regards,

10/10 Excellent

Bharatiben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay really enjoyed good size rooms good housekeeping helpful staff and value for money Sufficient breakfast no tea and coffee marking facilities in the room but at reception u can get tea coffee or water We really enjoyed staying at this hotel
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
staff was very nice and helpful, location is good.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good clean hotel .... good service ... recommended.... 20 min walk to the Lake
Stayed 3 nights in May 2018

8/10 Good

Judith

Liked: Cleanliness, staff & service
Convenient to the Railway Station and Bus Station.
We stayed three nights. The staff made us very welcome. The hotel offered a few additional facilities such as tea and coffee making facilities in the foyer and a limited menu for room service meals
Stayed 3 nights in Dec 2017

8/10 Good

Willy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Rm, Delicious Breakfast, but a bit too pricy
We stayed in a family room which had a standard bed and a pullout couch for our 2 little boys and stayed 2 nights. When we were booking the hotel, there were no rooms for 4 people, so we booked our room for 2 people (our boys are 3yrs old and 4 yrs old so they are little and could sleep with us). When we arrived, we were asked if it was just the 2 of us, so I had to be honest and tell them we have 2 little guys. We were charged 30 euros extra for each night, so 60 euros more and they would not bend on the extra charge and an upgraded room. We were also charged 9 euros a day for parking, so upon arrival we paid 78 more euros than expected, which was a big bummer. Plus the room was on the 7th floor and was too hot to sleep comfortably. We tried pushing all of the buttons for the air but nothing changed. The room was very nice, breakfast was AMAZING, and the people at the front desk were very helpful and nice. If we weren't charged so much and the room wasn't so hot, this would be a perfect review.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast. Uncomfortable pillows

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Will consider it again.
Great place. Will consider it again.

8/10 Good

Amy, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay - Great Location
Really good hotel, 10 minutes walk for the centre of town along the river. Hotel really clean and modern. Great choice for breakfast.

8/10 Good

Jae Sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice with a balcony. It was also very spacious so my wife and I really felt comfortabel. The breakast was free and was beyong our expectations with wide variety of choices.

10/10 Excellent

John, Alton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable chain
Always reliable - you know what to expect. Comfortable bed, a good breakfast and super helpful staff

10/10 Excellent

Andrew, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start, lovely hotel and breakfast
Great hotel, modern comfortably, lovely breakfast. Parking may be an issue other than weekends. Indian restaurant close by was excellent.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good stopover
This was a one night stopover and the hotel was good for that. The area immediately around the hotel is not the best but it's not a long walk to the centre. There is parking but I had not reserved it so used another car park 5 mins walk away.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Basic and average
Reasonable price with quite nice room and okay breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice enough for our purpose
Our room was typically the size of French hotels and very clean. I do believe the twin rooms are a little bigger so began booking those when possible. Location is a short walk to Vieux part of town. The buffet breakfast was included in our stay and was above average. We used the hotel as a base to visit the Alps. The only issue I had was parking was supposed to be free through Hotels.com, but when we checked out we were charged for two nights. I didn't argue because did not have printed copy of booking or email access to confirm.

8/10 Good

KiwiGirl, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room
Had a good stay room was really spacious, air conditioned and modern. Breakfast was pretty average. Staff were very friendly and especially helpful in trying to locate my baggage that was lost at the airport. I stayed the night of the tour de france where the town was really loud, room completely soundproof. Recommended

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Harmen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ibis Styles is always good. Good breakfast, parking options and friendly personnel
Stayed 3 nights in Mar 2024
Response from gm on 28 Apr 2024
Dear HARMEN,We very much appreciate your comments regarding your stay in our hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,The manager

10/10 Excellent

Harmen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ibis Styles is almost always good. Breakfast included, friendly staff, tidy rooms!
Stayed 2 nights in Mar 2024
Response from gm on 28 Apr 2024
Dear HARMEN,We very much appreciate your comments regarding your stay in our hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,The Manager

10/10 Excellent

Saverio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima soluzione per visitare Annecy
Stayed 1 night in Jan 2024

8/10 Good

Erika

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Kurzaufenthalt auf Reise in die Provence
Gute Lage, 10 Min.zu Fuss dem Fluss entlang in die Stadt. Reichhaltiges Frühstück - alles typisch Ibis.
Stayed 1 night in Oct 2023

10/10 Excellent

Siv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Bernd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solides Mittelklasse-Hotel. Sauberes Zimmer mit einfacher Ausstattung. Funktionales Bad/WC. Ruhig, gutes Bett/Matratze. Gutes, reichhaltiges Frühstück mit ausgedehnten Essenszeiten (ab 6:00)
Stayed 1 night in Sep 2023

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel great breakfast
Very nice but when it is 37 degrees outside the airco in this area is set to only 25 degrees so not cool at for sleeping
Stayed 3 nights in Aug 2023

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une étape entre la Suisse et l’Hérault. Bon accueil, bonne chambre). Garage sécurisé OK. Beaucoup de restaurants aux alentours accessibles à pied. Petit déjeuner varié et abondant. Un problème de double réservation involontaire à été réglé très rapidement.
Stayed 1 night in Jul 2023

8/10 Good

Kurt

Stayed 1 night in Jul 2023