Staff were helpful, directed us to the (paid, reserved in advance) parking on arrival. Hotel is a pleasant 20 minute walk into Annecy around the edge of the lake. The room was adequate, not great. Breakfast seemed overpriced but there were bakeries nearby. There are other public carparks opposite the hotel which are free at certain days/times of the year. Bed was comfy and overall cleanliness was fine. A good option if you don't want to pay the excess to stay in the noisy centre of Annecy.