"My main issue was fire alarm went off two times during our stay. Once was reportedly due to staff having an issue in kitchen getting breakfast ready and other time was reportedly due to someone smoking in a bathroom."
"First room had non-functional ac in 90+ heat. Went to dinner while it was worked on. Was notified during dinner that it couldn't be repaired and to expect a new room upon return. Eventually got a room but had to wait 10 minutes in heat although they knew we were coming back.
The staff member was mediocre at best in soothing the situation. I would have expected a manager to be aware and reach out. Didn't happen."
"The add says the amenities included a swimming pool. Well when we arrived we were told that it was closed for the season. The television was not working properly and it was kinda run down. The noise from the highway and lack of service. If I pay for a room I expect to get aleast a coffee pot and I should not have to go get my own clean towels and wash cloths."
"One elevator didn’t work and the other elevator was unreliable. The restaurant is closed. The hallway and rooms feel more like a 1970’s Best Western - well worn and not without a musty odor. The HVAC in room 518 is either off or cooling the room to 65 degrees (nothing in the middle). It’s an older property and ,other than scraping it, I don’t know how you could correct all of the issues."