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Reviews of Hyatt House at Anaheim Resort/Convention Center

3.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 979 out of 1570 reviews" "
Rating 8 - Good. 338 out of 1570 reviews" "
Rating 6 - Okay. 136 out of 1570 reviews" "
Rating 4 - Poor. 62 out of 1570 reviews" "
Rating 2 - Terrible. 55 out of 1570 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlo, Goodyear

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay if you go to disneyland
Stayed 2 nights in Mar 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Joey on 25 May 2024
Thank you for staying with Hyatt House at Anaheim Resort/Convention Center. We realize you have many options to choose from for hotel accommodations. We hope that you enjoyed your visit to Anaheim!

10/10 Excellent

jared

Stayed 3 nights in May 2024
Response from Joey on 25 May 2024
Thank you for staying with Hyatt House at Anaheim Resort/Convention Center. We realize you have many options to choose from for hotel accommodations. We hope that you enjoyed your visit to Anaheim!

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities
N/A
Stayed 2 nights in May 2024
Response from Joey on 25 May 2024
We are so happy to hear back from you on a guest survey! We hope that you were able to do everything you planned to do for this trip! We hope we provided an exceptional experience for you and your valued guests.

10/10 Excellent

Loriselda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close
Stayed 1 night in May 2024
Response from Oscar Pastrana / Reservations Supervisor on 19 May 2024
Hello Loriselda,Greetings and many thanks for choosing us for your hotel stay! We hope that whatever brought you to the area, you were able to fulfill your goals while staying with us! We hope to see you in the near future!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff were very helpful and kind!
Stayed 1 night in May 2024
Response from Oscar Pastrana / Reservations Supervisor on 19 May 2024
Hi Rebecca, Thank you so much for staying here with us. We are more happy to hear that our staff was very helpful. We know why our guests come to our hotel. It is family time! We are grateful that you chose to use our hotel for your stay during such an important time. We hope that everyone enjoyed their stay!

8/10 Good

Heidi

Travelled with family and small children
Liked: Staff & service, amenities
Everything was good except our room was falling apart. The sliding door feel down almost hitting my child and the window shades was broken. Aside from that, the property was a quick walk to Disney, they had good breakfast, the pool was nice stocked with warm towels. I do wish they had more charging station.
Stayed 1 night in May 2024
Response from Oscar Pastrana / Reservations Supervisor on 19 May 2024
Hello Heidi,Your feedback is going to help shape us for the future. Thank you for sharing what you liked and disliked as these are valuable tools for us to build off of when looking for areas of improvement. Please note that I will share your feedback with my team to work off. I hope that everyone enjoyed their time in Anaheim.

8/10 Good

Tarnpal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for Disney, safe area, its a 10 minute walk. Lots of places fo eat. The hotel is apartment style, kitchenette, seating area and beds. Good for families without the Disney price tag. Breakfast was a let down, frozen fruit not defrosted in advance so was feeezing cold, cooked breakfast wasnt great, generally not great quality. We ended up in iHop next door, or eating in Disney for breakfast. Otherwise a good stay.
Stayed 3 nights in Mar 2024
Response from Oscar Pastrana / Reservations Supervisor on 19 May 2024
Hello Tarnpal, Your feedback is going to help shape us for the future. Thank you for sharing what you liked and disliked as these are valuable tools for us to build off of when looking for areas of improvement. Please note that I will share your feedback with my team to work off. I hope that everyone enjoyed their time in Anaheim.

10/10 Excellent

Robyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Really love it!
Stayed 4 nights in May 2024
Response from Joey on 25 May 2024
Thank you for sharing your experience with us here! We hope that you had an exceptional experience staying with us in the Anaheim resort area.

10/10 Excellent

REID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Easy walk to Disneyland and restaurants. Homeless people and mentally disturbed people are a problem in the area. They do have security and a police presence. Overall it is safe.
Stayed 4 nights in May 2024
Response from Joey on 20 May 2024
We know why our guests come! It is family get away time! We hope that everyone enjoyed the amenities we offer to our guests. Thank you for staying with Hyatt.

10/10 Excellent

Kaylyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed. Pool was nice, breakfast was great and it was an easy walk to the Disney parks.
Stayed 2 nights in May 2024
Response from Oscar Pastrana / Reservations Supervisor on 19 May 2024
Hi Kaylyn, We hope that you all were able to complete your journey to the fullest while staying with us! We know how important family time is and how hard it can be to plan. Thank you for choosing our hotel for your accommodations.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Joey on 17 May 2024
We know why our guests come to our hotel. It is family time! We are grateful that you chose to use our hotel for your stay during such an important time. We hope that everyone enjoyed their stay!

10/10 Excellent

Darryl

Travelled with family and small children
Liked: Amenities
Great location
Stayed 3 nights in May 2024
Response from Oscar Pastrana / Reservations Supervisor on 17 May 2024
Good Morning Darrly,We are so happy to hear back from you on a guest survey! We hope that you were able to do everything you planned to do for this trip! We hope we provided an exceptional experience for you and your valued guests.

10/10 Excellent

Shangri-la

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff.
Stayed 2 nights in May 2024
Response from Oscar Pastrana / Reservations Supervisor on 17 May 2024
Hello Shangri-La,Thank you for providing feedback for us on how we performed during your stay with us! We hope that you and your party enjoyed every moment of your stay with us!

10/10 Excellent

Victor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024
Response from Oscar Pastrana / Reservations Supervisor on 17 May 2024
Good Morning Victor,On behalf of the entire team, We appreciate you and your loved ones for taking the time to take the survey. We hope that you had a wonderful time in the Anaheim area and really hope to see you all again very soon.

10/10 Excellent

Martha laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Oscar Pastrana / Reservations Supervisor on 17 May 2024
Hi Martha Laura, We are delighted that you have chosen our hotel for your stay. On behalf of the entire team, we hope to see you again in the near future, take good care!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Oscar Pastrana / Reservations Supervisor on 17 May 2024
Hello Jennifer, We thank you for taking the time to complete the survey. It was a pleasure to have you here at Hyatt House. We hope to see you soon during your next visit in Anaheim.

10/10 Excellent

Carolyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very professional and kind, rooms were clean and had plenty of space
Stayed 1 night in May 2024
Response from Oscar Pastrana / Reservations Supervisor on 13 May 2024
We are so happy to hear back from you on a guest survey! We hope that you were able to do everything you planned to do for this trip! We hope we provided an exceptional experience for you and your valued guests.

10/10 Excellent

Kaaren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip was amazing! This hotel was great hotel I would recommend it to anyone.
Stayed 6 nights in May 2024
Response from Oscar Pastrana / Reservations Supervisor on 13 May 2024
Thank you for always choosing Hyatt House! Your loyalty is so appreciated! We hope that you and your family enjoyed your entire stay with us and had lots of fun together!

4/10 Poor

Manuel

Liked: Staff & service
Booked a family room with bunk beds and they gave me two queen beds. (No bunk beds)
Stayed 1 night in May 2024
Response from Oscar Pastrana / Reservations Supervisor on 9 May 2024
Your feedback matters! Thank you for sharing with us what you liked and disliked. Both play such important roles for us when looking at our reviews to make improvements. I will take your feedback back to the rest of my team for consideration. We hope that you enjoyed your time in our area!

6/10 Okay

Kuljit

Stayed 4 nights in May 2024
Response from Oscar Pastrana / Reservations Supervisor on 9 May 2024
Greetings and many thanks for choosing us for your hotel stay! We hope that whatever brought you to the area, you were able to fulfill your goals while staying with us! Have a wonderful Week!

6/10 Okay

Ajay

Stayed 4 nights in Apr 2024
Response from Oscar Pastrana / Reservations Supervisor on 9 May 2024
Your feedback is going to help shape us for the future. Thank you for sharing what you liked and disliked as these are valuable tools for us to build off of when looking for areas of improvement. Please note that I will share your feedback with my team to work off. I hope that everyone enjoyed their time in Anaheim.

10/10 Excellent

Valerie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed her for Disneyland on a weekend. Walk was doable about 15 minutes to/from Disneyland entrance. Some homeless around the area, stay alert. Overall it was a great stay. Clean, good service, safe parking and nice room compared to others in the area.
Stayed 3 nights in May 2024
Response from Oscar Pastrana / Reservations Supervisor on 9 May 2024
Thank you for sharing your experience with us here! We hope that you had an exceptional experience staying with us in the Anaheim resort area.

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Disneyland. 10 minute walk. Great breakfast in the morning. Only downside were the pillows. Never had worse pillows at a hotel. Other than that, it was great
Stayed 4 nights in May 2024
Response from Oscar Pastrana / Reservations Supervisor on 9 May 2024
Thank you very much for sharing your experience with us for our future guests to see! Your loyalty to Hyatt is everything! We hope that you enjoyed your visit to Anaheim!

10/10 Excellent

Jamie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of Disneyland. Great customer service.
Stayed 2 nights in May 2024
Response from Oscar Pastrana / Reservations Supervisor on 9 May 2024
Thank you for always choosing Hyatt House! Your loyalty is so appreciated! We hope that you and your family enjoyed your entire stay with us and had lots of fun together!

6/10 Okay

Karen

Disliked: Staff & service
They charge me twice for my staying horrible customer service I will never stay here again
Stayed 3 nights in Apr 2024
Response from Oscar Pastrana / Reservations Supervisor on 3 May 2024
Hi Karen, Thank you for staying with us and letting us know what you liked and disliked during your time with us. Your feedback helps us focus on specific things, so thank you for giving us the opportunity to improve. We hope you enjoyed your stay overall & hope to see you again!

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking distance to Disneyland. Overall property met our needs.
Stayed 5 nights in Apr 2024
Response from Oscar Pastrana / Reservations Supervisor on 3 May 2024
Hi Shannon,We are thrilled to hear that you and your family enjoyed every minute of your time with us! Our team strives to provide exceptional experiences. We are glad to see we were able to do that for you

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Oscar Pastrana / Reservations Supervisor on 3 May 2024
Good Afternoon Lisa, Your loyalty drives us forward! Thank you for choosing our hotel for your accommodations while visiting the Anaheim Resort area. We hope that your experience with us was nothing short of exceptional.

10/10 Excellent

Anthony

Stayed 5 nights in Apr 2024
Response from Oscar Pastrana / Reservations Supervisor on 19 May 2024
Hello Anthony, We hope you enjoyed your time here at Anaheim. Thank you for taking the time to complete the survey. Have a wonderful week and hope to see you again in the near future.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Oscar Pastrana / Reservations Supervisor on 3 May 2024
Hi Beth, We appreciate your loyalty to Hyatt! Hearing back from our guests is one of the best tools we have to strengthen our team. We hope that everyone was able to enjoy the area and do everything you planned to do!

10/10 Excellent

Rosio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this property and was very impressed by the front desk staff's assistance. Very informative of dinning locations around the area. Very clean environment and the breakfast was very good. Very impressed. The Walgreens was available 24 hours~ Great, especially if you have children and a Starbucks was right on the property. Along with a Pizza Joint. We will surely be staying here again.
Stayed 3 nights in Apr 2024
Response from Joey on 27 Apr 2024
Thank you for allowing us to support you during your visit to our area. We hope that you were able to complete all the vacation goals you had for this trip!

8/10 Good

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Oscar Pastrana / Reservations Supervisor on 3 May 2024
We are so happy to hear back from you on a guest survey! We hope that you were able to do everything you planned to do for this trip! We hope we provided an exceptional experience for you and your valued guests.

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Friendly staff. Great breakfast. Quick walk to the parks.
Stayed 5 nights in Apr 2024
Response from Joey on 27 Apr 2024
Your loyalty drives us forward! Thank you for choosing our hotel for your accommodations while visiting the Anaheim Resort area. We hope that your experience with us was nothing short of exceptional.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were all pleased with the cleanliness and convenience of the location. Staff were friendly and the room was spacious. Would stay again.
Stayed 3 nights in Apr 2024
Response from Joey on 27 Apr 2024
Thank you for you for coming in to Anaheim and spending your stay with us. It is great to hear you were able to enjoy the various amenities we have to offer our guests.

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's so close to Disneyland and very convenient. We loved the breakfast, and the hotel rooms are clean and comfortable.
Stayed 2 nights in Apr 2024
Response from Joey on 27 Apr 2024
We are thrilled to hear that you and your family enjoyed every minute of your time with us! Our team strives to provide exceptional experiences. We are glad to see we were able to do that for you.

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our needs on a quick trip to Disneyland
Stayed 2 nights in Apr 2024
Response from Joey on 27 Apr 2024
Thank you for staying with Hyatt House at Anaheim Resort/Convention Center. We realize you have many options to choose from for hotel accommodations. We hope that you enjoyed your visit to Anaheim!

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out process. Clean hotel. Nice happy hour.
Stayed 2 nights in Apr 2024
Response from Joey on 27 Apr 2024
We are so happy to hear back from you on a guest survey! We hope that you were able to do everything you planned to do for this trip! We hope we provided an exceptional experience for you and your valued guests.

2/10 Terrible

socorro

Travelled with family and small children, Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The girl in the front was very rude and you can hear everything from the people on top of our room.
Stayed 2 nights in Apr 2024
Response from Oscar Pastrana / Reservations Supervisor on 22 Apr 2024
Your feedback is going to help shape us for the future. Thank you for sharing what you liked and disliked as these are valuable tools for us to build off of when looking for areas of improvement. Please note that I will share your feedback with my team to work off. I hope that everyone enjoyed their time in Anaheim.

10/10 Excellent

Roger, Kirkland

Stayed 3 nights in Apr 2024
Response from Joey on 27 Apr 2024
Thank you for providing feedback for us on how we performed during your stay with us! We hope that you and your party enjoyed every moment of your stay with us!

10/10 Excellent

Cuauhtemoc, Glendale

Stayed 2 nights in Apr 2024
Response from Oscar Pastrana / Reservations Supervisor on 13 May 2024
Thank you for staying with Hyatt House at Anaheim Resort/Convention Center. We realize you have many options to choose from for hotel accommodations. We hope that you enjoyed your visit to Anaheim!

10/10 Excellent

nazariy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Oscar Pastrana / Reservations Supervisor on 22 Apr 2024
Hello Nazariy,We appreciate you completing the survey, we thank you for the kind words. We will pass this along with our team on what you loved. We hope to see you again in the near future

10/10 Excellent

NOFAR

Stayed 1 night in Apr 2024
Response from Oscar Pastrana / Reservations Supervisor on 13 May 2024
Thank you very much for sharing your experience with us for our future guests to see! Your loyalty to Hyatt is everything! We hope that you enjoyed your visit to Anaheim!

8/10 Good

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff! Complementary breakfast buffet had a pretty good selection of items. Very kid friendly. Pool and hot-tub were great. My only complaint would be that the linens were very thin, and our kiddos were quite chilly. The pillows were very soft and squished into nothing. The bed was a little lumpy (compressed by frequent use), but comfy overall. I'd for sure recommend this hotel and would stay there again!
Stayed 5 nights in Apr 2024
Response from Joey on 20 Apr 2024
Your loyalty to our hotel is greatly appreciated and sorely needed. Your loyalty and your feedback help other guests find out how awesome we are here in Anaheim. Thank you for continuing to stay with us!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here because of the convenience and Location
Stayed 2 nights in Apr 2024
Response from Joey on 20 Apr 2024
Your loyalty drives us forward! Thank you for choosing our hotel for your accommodations while visiting the Anaheim Resort area. We hope that your experience with us was nothing short of exceptional.

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Joey on 20 Apr 2024
We are thrilled to hear that you and your family enjoyed every minute of your time with us! Our team strives to provide exceptional experiences. We are glad to see we were able to do that for you.

10/10 Excellent

DaDa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- super close to Disneyland - very friendly staff
Stayed 1 night in Feb 2024
Response from Joey on 20 Apr 2024
Thank you for staying with Hyatt House at Anaheim Resort/Convention Center. We realize you have many options to choose from for hotel accommodations. We hope that you enjoyed your visit to Anaheim!

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
I would like to thank all the dining staff who worked Breakfast on April 13th, 2024. They surprised us during the breakfast that the hotel offered with a happy birthday tribute/song/serenade to my grandson and gave him a balloon and he valued that so much. We thank you so much. Hyatt house more than just that incident. You really did accommodate us immensely. We a party of 7 too
Stayed 3 nights in Apr 2024
Response from Joey on 20 Apr 2024
Thank you for providing feedback for us on how we performed during your stay with us! We hope that you and your party enjoyed every moment of your stay with us!

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where always helpful and kind.
Stayed 6 nights in Apr 2024
Response from Joey on 20 Apr 2024
Thank you for choosing Hyatt House at Anaheim Resort/Convention Center. Your satisfaction with your stay is of the upmost importance to us. We hope that we were able to meet your expectations.

10/10 Excellent

DIANE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and convenient
Stayed 2 nights in Apr 2024
Response from Oscar Pastrana / Reservations Supervisor on 10 Apr 2024
Thank you very much for sharing your experience with us for our future guests to see! Your loyalty to Hyatt is everything! We hope that you enjoyed your visit to Anaheim