All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for the 4-star rating, Lisa!It's great your time at Fairfield Inn Anaheim Hills Orange County was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!
8/10 Good
Lisa
Travelled with family, Travelled with family and small children
Lisa, thank you for your wonderful feedback! Fairfield Inn Anaheim Hills Orange County is pleased to hear you enjoyed the phenomenal breakfast bar. We're looking forward to welcoming you back soon!
8/10 Good
Mike
11 May 2024
Mike
Stayed 1 night in May 2024
Response from Customer Service on 13 May 2024
Mike, thank you for your rating after your stay at the Fairfield Inn Anaheim Hills Orange County. We appreciate the time you took to provide feedback and hope to welcome you back on any future visits you might have in the area.
Paul, thank you for choosing to stay at Fairfield Inn Anaheim Hills Orange County. We're pleased to learn that you experienced a peaceful and tranquility during your visit. Looking forward to accommodating your future stays.
Clara, thank you for taking the time to leave a review. We're thrilled to hear that you appreciated the peaceful atmosphere and cleanliness at Fairfield Inn Anaheim Hills Orange County. We value your feedback, and we can't wait to welcome you back on your next visit.
Deborah, thank you for sharing your experience at Fairfield Inn Anaheim Hills Orange County. We're pleased to hear that our cleanliness standards met your approval and that you found our hotel to offer exceptional value. It's wonderful that your stay with us was pleasant and we look forward to welcoming you back in the future.
The staff were friendly and made check in very easy
Lena
Stayed 1 night in May 2024
Response from Customer Service on 8 May 2024
Lena, it's wonderful to hear that your check-in experience at Fairfield Inn Anaheim Hills Orange County was hassle-free, thanks to the warm gestures from our team members. We sincerely appreciate your feedback and look forward to hosting you again.
6/10 Okay
Jessica
Travelled with group
7 May 2024
Liked: Amenities
Disliked: Cleanliness
The room Was pretty dusty and bathroom Slightly dirty . Def needs more attention to a deep cleaning and make sure house keeping thoroughly Cleans esp the bathroom and bed
Jessica
Stayed 2 nights in May 2024
Response from Customer Service on 7 May 2024
Jessica, thank you for your feedback regarding your recent stay. We sincerely regret that the cleanliness of your room was not up to our typical high standards. We certainly understand the importance of a meticulous cleaning process and assure you that we have shared your feedback with our housekeeping team to address and improve. We hope you consider giving us another opportunity in the future.
6/10 Okay
Silvia
6 May 2024
Disliked: Staff & service
Silvia
Stayed 3 nights in Apr 2024
Response from Customer Service on 7 May 2024
Silvia, thank you for taking the time to rate your recent stay. We understand there is a possibility of fine-tuning some aspects of our services to enhance guest experiences. We're committed to continuous growth and success in meeting our guests' expectations and we look forward to having another chance to better serve you next time.
Marisha, it's wonderful to hear you had a good experience at Fairfield Inn Anaheim Hills Orange County. Our team is thrilled to learn your stay was enjoyable, and your intention to book again is the highest compliment we could receive. We look forward to your future visits. Safe travels until we meet again.
Nice area easy access to the freeway and the stores.
Richard
Stayed 2 nights in Apr 2024
Response from Customer Service on 29 Apr 2024
Richard, we're delighted to hear that Fairfield Inn Anaheim Hills Orange County's convenient location served you well. Our proximity to stores and the freeway is indeed one of the features our guests appreciate. We're grateful for your positive feedback and can't wait to welcome you back in the future.
8/10 Good
Martin
28 Apr 2024
Martin
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
Martin, thank you for staying at Fairfield Inn Anaheim Hills Orange County and for taking the time to provide a rating. We're glad you had a positive experience. We look forward to hopefully welcoming you back in the near future.
Room and bathroom were clean. The bathroom was well stocked with supplies. Bed was was comfortable. Would stay here again
Bernardo
Stayed 1 night in Apr 2024
Response from Customer Service on 28 Apr 2024
Bernardo, thank you for sharing your enjoyable experience at Fairfield Inn Anaheim Hills Orange County. It's delightful to hear that both our well-equipped bathroom and comfortable bed met your expectations. Your willingness to return is the highest compliment and we greatly look forward to welcoming you back in the future.
6/10 Okay
Jacob
26 Apr 2024
Jacob
Stayed 1 night in Feb 2024
Response from Customer Service on 16 May 2024
Jacob, thank you for sharing your feedback. We strive to provide a great experience for all our guests and appreciate your input. Your observations are valuable and will help us improve. We hope to have the opportunity to welcome you back in the future.
At check in we were helped by Rachael, who was so friendly, helpful and sweet. She made us feel welcome the minute we walked up to the counter.
Vicky
Stayed 1 night in Apr 2024
Response from Customer Service on 22 Apr 2024
Vicky, it's delightful to hear that Rachael made your experience at Fairfield Inn Anaheim Hills Orange County memorable. Showcasing warm and welcoming service is always our aim, and it's wonderful to know that this was reflected in your check-in process. We appreciate your feedback and look forward to providing you with more unforgettable experiences in the future.
Maria, it's heartening to learn your stay at Fairfield Inn Anaheim Hills Orange County was enjoyable! Your kind words regarding the amicability and courtesy of our team members are truly appreciated. Thank you for choosing us, and we hope to welcome you back in the future.
8/10 Good
Amelie
20 Apr 2024
Liked: Cleanliness, staff & service
Amelie
Stayed 1 night in Apr 2024
Response from Customer Service on 22 Apr 2024
Amelie, thank you for choosing Fairfield Inn Anaheim Hills Orange County and for sharing your rating on Expedia. We're pleased to know that your stay with us met your expectations. We look forward to welcoming you back in the near future for another wonderful experience.
8/10 Good
Evelyn
Travelled with family
19 Apr 2024
Liked: Cleanliness, staff & service, amenities
Clean rooms, good breakfast easy freeway access and great customer service from all staff.
Evelyn
Stayed 2 nights in Apr 2024
Response from Customer Service on 20 Apr 2024
Evelyn, thank you for choosing Fairfield Inn Anaheim Hills Orange County for your stay. It's delightful to hear you enjoyed the cleanliness of our rooms, the quality of our breakfast, and found our location convenient. Most importantly, we're happy to know that our team members' customer service left a great impression. Your feedback is greatly appreciated, and we look forward to the opportunity to serve you in the future.
6/10 Okay
Rachel
19 Apr 2024
Rachel
Stayed 3 nights in Apr 2024
Response from Customer Service on 9 May 2024
Thank you for sharing your feedback, Rachel!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.
Great place to stay. Convenient, easy access to highways and interstates. Around 18 to 25 minutes from hotel to Disney.
Free breakfast was very limited, think sausage and scrambled eggs, oatmeal and some cereal and bagels
Jennifer Marie
Stayed 4 nights in Apr 2024
Response from Customer Service on 14 Apr 2024
Jennifer Marie, we're thrilled to hear that you found the Fairfield Inn Anaheim Hills Orange County to be a convenient choice for your Disney travel needs. We aim to offer easy access to local transportation. It's also great to learn that our inclusion of complimentary breakfast added value to your stay. Your feedback regarding more variety in our breakfast options is appreciated, and we will take it under advisement as we constantly strive to improve our offerings. We look forward to the chance to serve you again.
Gina, thank you for rating the Fairfield Inn Anaheim Hills Orange County so highly. We are delighted by your review and are grateful for your support. We look forward to welcoming you back for another exceptional stay.
6/10 Okay
Marcella, Soledad
Travelled with partner
31 Mar 2024
Liked: Amenities
Property sets in a corner, next to a small shopping area that includes Starbucks, a cafe, a restaurant, Mother's Market, and a few other businesses. You can walk there.
Property is safe, and I liked that it was quiet.
Marcella
Stayed 3 nights in Mar 2024
Response from Customer Service on 1 Apr 2024
Marcella, thank you for taking the time to share your thoughts. We're delighted you enjoyed the beneficial location of the hotel, close to a variety of shops and cafes. It's wonderful to hear you found the area safe and valued the calm atmosphere. We look forward to your next visit to Fairfield Inn Anaheim Hills Orange County.
Ricardo, it's wonderful to hear that you had a pleasant time at Fairfield Inn Anaheim Hills Orange County. We look forward to your next visit. Thank you for choosing our hotel.
Sergio, it's great to hear you had a superb experience at the Fairfield Inn Anaheim Hills Orange County! We appreciate you taking the time to rate us and we hope to see you again soon. Stay safe and thank you for choosing us as your accommodations!
Kristen, we regret to hear that our establishment did not meet your expectations. We strive to maintain a modern and comfortable environment. Your feedback is valuable and will be used to consider improvements. We hope for an opportunity to better serve you in the future.
6/10 Okay
Tracy
22 Mar 2024
Liked: Cleanliness, staff & service
Tracy
Stayed 3 nights in Mar 2024
Response from Customer Service on 24 Mar 2024
Thank you for the feedback, Tracy.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.
Convenient, Easy booking, friendly staff, great breakfast
Jean
Stayed 1 night in Mar 2024
Response from Customer Service on 18 Mar 2024
Jean, thank you for the wonderful feedback about your stay at Fairfield Inn Anaheim Hills Orange County. We are pleased to hear how our convenient location, straightforward booking process, and exceptional breakfast met your preferences. Also, it's wonderful to know our team members made you feel welcome. We look forward to hosting you again in the future!
10/10 Excellent
Rebeca
12 Mar 2024
Rebeca
Stayed 2 nights in Mar 2024
Response from Customer Service on 1 Apr 2024
Rebeca, it's great to see such a high rating for the Fairfield Inn Anaheim Hills Orange County. We're glad you enjoyed your stay. Come visit us again soon!
6/10 Okay
Sanh
Travelled with family
8 Mar 2024
This inn is just an average place.
Sanh
Stayed 2 nights in Mar 2024
Response from Customer Service on 8 Mar 2024
Sanh, we appreciate your feedback. While it seems our hotel did not fully meet your expectations this time, we constantly strive to enhance the guest experience. We're hoping to have you with us again in future, and to make your stay more memorable.
Fairfield Marriott Anaheim Hills is a gem! Its convenient location near a shopping center makes exploring a breeze. The spacious room, ideal for couples, includes a luxurious suite with a spa tub and sauna—perfect for a rejuvenating mom-cation! The ambiance promotes rest and relaxation, setting the mood for tranquility. A delightful surprise was the complimentary breakfast, adding value to the stay. The staff's friendliness and professionalism enhanced the overall experience. For a soothing getaway with added perks, Fairfield Marriott Anaheim Hills is a top choice.
Latosha
Response from Customer Service on 4 Mar 2024
Latosha, your praises for Fairfield Inn Anaheim Hills Orange County are heartwarming! We're delighted to note that our convenient location, suited accommodation, and serene environment served as an oasis for your mom-cation. It's wonderful to know that you felt revitalized and that the complimentary breakfast was a delightful add-on. Our team members' friendliness and professionalism shone through, enriching your stay further. We can't wait to be your top choice again on your next soothing getaway!
8/10 Good
Fred
25 Feb 2024
Fred
Stayed 2 nights in Feb 2024
Response from Customer Service on 20 Mar 2024
Fred, thank you for sharing your rating of The Fairfield Inn Anaheim Hills Orange County. We're delighted to hear that your stay was enjoyable. Your positive rating will surely inspire our team members to continue providing exceptional service. We hope to welcome you back in the future.
Hotel is very outdated, staff is rude, rooms have mold and unpleasant smell. Smoking in corridors all night and security did nothing but harass kids!
Verified traveller
Stayed 4 nights in Feb 2024
Response from Customer Service on 21 Feb 2024
We regret hearing about your recent experience. Please accept our apologies for not meeting your expectations. We're taking note of your comments regarding the room condition and discourteous behavior you encountered. Your feedback is important in helping us strive for better guest satisfaction. We will also address the issues you reported about disturbances in the corridors to ensure a pleasant stay for all guests in the future.
6/10 Okay
Melissa
19 Feb 2024
Melissa
Stayed 1 night in Feb 2024
Response from Customer Service on 21 Feb 2024
Melissa, thank you for taking the time to rate Fairfield Inn Anaheim Hills Orange County. We appreciate your constructive feedback as it helps us improve our services. We hope to get another chance to provide a more enjoyable experience to you in the future.
6/10 Okay
Becky
14 Feb 2024
Becky
Stayed 2 nights in Feb 2024
Response from Customer Service on 21 Mar 2024
We appreciate the feedback, Becky.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.
Thanh, thank you for leaving us a great rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Fairfield Inn Anaheim Hills Orange County!
Old and not deep cleaned. Shower drain was clogged. Unauthorized Market charges. Mu 11 year old accidentally connected to "fast internet" and was charged per day, when we booked accounting for "free internet"
Tania
Stayed 2 nights in Feb 2024
Response from Customer Service on 8 Feb 2024
Tania, we appreciate your feedback and letting us know about the issues faced during your stay. We understand your concerns about the cleaning standards and the maintenance issues you encountered. Rest assured, our team members take hygiene and service quality seriously, so your experience is far from our usual standards. Regarding the charges, please do reach out directly so we can provide clarity and find a satisfactory resolution. We hope for another opportunity to create a more positive experience for you in the future.
The location is more convenient, the property is clean and the staffs are very nice and helpful especially the night shift worker is very cruel, no word can’t describe to that lady.
Jeannie
Stayed 3 nights in Feb 2024
Response from Customer Service on 6 Feb 2024
Jeannie, it's great to hear that you valued the convenient location of Fairfield Inn Anaheim Hills Orange County and noticed the cleanliness of our property. We're proud of our team members going out of their way to provide helpful service. However, we regret to hear about any less than pleasant interactions you may have had. This feedback is important to us and we will strive to continually improve our guest experiences. Thank you for choosing us.
Thank you for the 5 out of 5 rating, Galilea!We're thrilled to see how much you enjoyed staying at Fairfield Inn Anaheim Hills Orange County. We look forward to hosting you again in the near future! Thank you again for sharing.
Atul, thank you for this wonderful rating of the Fairfield Inn Anaheim Hills Orange County. We are thrilled to know your stay with us met your expectations. We appreciate your feedback and hope to welcome you back soon!
Lizette, we're thrilled that Fairfield Inn Anaheim Hills Orange County provided an excellent weekend getaway for you. We value your feedback and look forward to welcoming you back soon!
8/10 Good
Kathy
Travelled with partner
25 Jan 2024
Liked: Amenities
Everything was great and the hotel is conveniently located!
Kathy
Stayed 2 nights in Jan 2024
Response from Customer Service on 26 Jan 2024
Kathy, thank you for sharing your experience at Fairfield Inn Anaheim Hills Orange County. We are glad to hear that you had a great stay and found our location convenient. We appreciate your feedback and look forward to welcoming you back soon.
Thank you for this lovely rating, Andria!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Fairfield Inn Anaheim Hills Orange County. We'd like to share an even better experience with you soon.
I added two days to my trip and the total five days i stayed they never clean the room or gave us fresh towels. The free vifi never worked it kept saying low connection, they never fixed it the tv kept shuting down. They me er fixed it
Enrique
Stayed 2 nights in Jan 2024
Response from Customer Service on 22 Jan 2024
Enrique, it's regrettable to hear about the service you experienced during your long stay with us. It appears that certain expectations related to housekeeping services and in-room amenities were not met. Typically, our team members respond to such requirements promptly. Moreover, the concerns about connectivity that you expressed are less than ideal. We'll share your comments with the relevant departments to improve our offerings. Furthermore, we are committed to ensuring that any future visit you might have is marked by enhanced comfort and satisfaction.
6/10 Okay
Kristen
15 Jan 2024
Kristen
Stayed 3 nights in Jan 2024
Response from Customer Service on 16 Jan 2024
Kristen, thank you for taking the time to rate your stay and it seems you had a neutral experience. Feedback is a vital part of our continual improvement and we hope to have an opportunity to provide a more exceptional stay in the future.
Room was very clean and the location was convenient.
Kieran
Stayed 1 night in Jan 2024
Response from Customer Service on 16 Jan 2024
Kieran, it's a joy to hear your feedback about Fairfield Inn Anaheim Hills Orange County. We're indeed proud of our pristine rooms and advantageous location. We look forward to hosting you in the future.
8/10 Good
Jose
14 Jan 2024
Jose
Stayed 1 night in Jan 2024
Response from Customer Service on 5 Feb 2024
Jose, it's great to see you had a good stay at Fairfield Inn Anaheim Hills Orange County. We appreciate your rating and we're looking forward to welcoming you back on your next journey through Anaheim.
Liked the fact that the property is monitored by surveillance cameras and no street people hanging around. The location is great. Off the main road enough to where there's no noise. Very close to restaurants and stores. Very nice people working at the Fairfield Inn. I would definitely consider staying here again next time I'm in the area.
MATTHEW
Stayed 2 nights in Dec 2023
Response from Customer Service on 13 Jan 2024
Matthew, it is fantastic to learn that you had a wonderful experience at Fairfield Inn Anaheim Hills Orange County. Our location is indeed convenient to many attractions, and we're glad you appreciated the tranquility it offers. It pleases us to know that our positive interactions enhanced your stay further. We eagerly await your next visit.