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Reviews of Hyatt Place Amsterdam Airport

4 out of 5
Hyatt Place Amsterdam Airport
Rijnlanderweg 800, Hoofddorp

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1013 reviews" "
Rating 8 - Good. 246 out of 1013 reviews" "
Rating 6 - Okay. 57 out of 1013 reviews" "
Rating 4 - Poor. 26 out of 1013 reviews" "
Rating 2 - Terrible. 25 out of 1013 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Travelled with family
Liked: Amenities
All around great stay. The breakfast was great.
Stayed 1 night in May 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly comfortable. It's an airport Hyatt. It fit our needs.
Stayed 1 night in May 2024

10/10 Excellent

Neetu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, great check in, staff member was lovely, Andreas was v hospitable! Went over and beyond
Stayed 1 night in May 2024

8/10 Good

Ernst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. The dining is terrible. Take a taxi to a proper restaurant.
Stayed 1 night in May 2024

4/10 Poor

Liying

Travelled with family
Disliked: Cleanliness, amenities
The bathroom is dirty. Magnified mirror has stains and spots all over the mirror. There are only two small bath towels and two hand towels provided in the bathroom. There is no washcloth. Other than a piece of soap, there is no other basic supplies like other hotels. Very minimalist hotel and dirty bathroom.
Stayed 1 night in May 2024

10/10 Excellent

Drew

Travelled with family
Great breakfast buffet. Staff friendly and helpful. Easy access to Schiphol and connecting trains.
Stayed 1 night in May 2024

6/10 Okay

Nina

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
People hanging out smoking and littering
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close to the Amsterdam airport and they offer a free shuttle. However it isn’t lose to any parks, retail or shops. Staff are very friendly and my room was clean. It’s a great place to stay for an overnight in Amsterdam, but if I was staying for a few days the room (king) is a bit small and doesn’t have a lot of space.
Stayed 1 night in May 2024

10/10 Excellent

Evelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even for one night close to airport and we could dine in
Stayed 1 night in May 2024

10/10 Excellent

ARIE

Travelled with family
Liked: Amenities
Safe
Stayed 1 night in May 2024

10/10 Excellent

Albertina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast, attentive and helpful staff, large rooms and ice machines.
Stayed 3 nights in May 2024

8/10 Good

HONGBING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Need to take shuttle to the airport and it takes around an hour to the city center.
Stayed 3 nights in May 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That it was so close to the airport and the shuttle back and forth ran smoothly and on time. Staff was friendly and always willing to help
Stayed 3 nights in May 2024

10/10 Excellent

gaston, bonaventure

A clean hotel. Would recommend anytime
Stayed 3 nights in May 2024

10/10 Excellent

yves, Savaneta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Rosanne, Port Alberni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Chan Woo

Liked: Cleanliness, staff & service, property conditions & facilities
great place but a little bit crowdy due to the group tour people
Stayed 2 nights in May 2024

10/10 Excellent

Philippa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the view as was on the 8th floor, the choice of food at the in-house restaurant was not great.
Stayed 3 nights in Apr 2024

8/10 Good

Cristal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the property, check in was super fast and easy, they managed to find us a new room really quick as we arrived early. The staff were very accommodating, the only thing I could say was that the WiFi was very slow in the evenings but other than that would stay again.
Stayed 2 nights in May 2024

6/10 Okay

linh

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Housekeeping terrible, not to the standard of a four stars hotel, not for Hyatt standard - towels had a big ring yellow stain on it, Kleenex box was empty, so they replace it by sticking two pieces sticking out of the old box. No water bottle waters upon check in as advertised, coffee cup was dirty and not replaced …Beside the disappointment of housekeeping, the breakfast was good and abundance, airport shuttle was convenience.
Stayed 3 nights in Apr 2024

8/10 Good

Paitoon

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Justin

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Electric Kettle Temperature Controlled Room Mini Refrigerator Large TV King Size Bed Large Bathroom Built-in toiletries in the shower Room size is good for 2 adults and 1 child Room had a futon (appeared to be a full size bed) Good amount of wall outlets (2) Window roller shades for privacy Wardrobe has a built-in light that turns on when opened There were a good selection of breakfast items More than (2) elevators for convenience Elevators controlled by using room key in order to select floor number Nearby grass areas for walking pets - Shower door doesn't close all the way - No infant crib in the room - Vehicle parking spots are tight, recommend widening each spot by 2 feet - Smoking area is too close to the entrance of the hotel, recommend moving it away from the entrance - Hotel was reserved through Expedia which included free breakfast and parking, Hotel front desk representative (first name started with "A") said there is no free parking, thankfully, the Filipino representative next to the first representative noticed the note on their monitor that free parking was included on my reservation
Stayed 1 night in Apr 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Gramey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is super great and convenient. Love everything about it from check-in to check out transportation to the airport.
Stayed 1 night in Apr 2024

10/10 Excellent

Rama Jyothi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel shuttle bus from/to Schiphol Airport was convenient.
Stayed 4 nights in Apr 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were very friendly and helpful. The only negative point, was that the shuttle bus was not wheelchair accessible, despite being advertised as such. However the hotel did agree to pay for taxis to and from the airport.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cathye

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and complimentary shuttle service.
Stayed 1 night in Apr 2024

10/10 Excellent

Karim

Stayed 3 nights in Apr 2024

10/10 Excellent

ROWLAND, MIDDLETOWN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff. Excellent breakfast. Shuttle service great with funny Paul the driver.
Stayed 1 night in Apr 2024

10/10 Excellent

Astrid

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We did not like the instant coffee in the rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Wendy

Liked: Amenities
Clean
Stayed 1 night in Apr 2024

10/10 Excellent

Astrid

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No coffee maker just instant
Stayed 3 nights in Apr 2024

10/10 Excellent

Sardheeye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Lina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was perfect. I liked the most shuttle and good room
Stayed 1 night in Apr 2024

10/10 Excellent

sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024

10/10 Excellent

Chitra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was clean, quiet, beautifully maintained. Felt like an oasis, esp after some of the other hotels we stayed in. The property is not very convenient for public transport or walking but has half hourly shuttles to the Schipol airport ( free if you are a member).
Stayed 1 night in Apr 2024

8/10 Good

rinki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and spacious which I loved . The shuttle to airpot AMS runs every half hour. It was very convenient. But any other public transport is not around the area and u have to take a sprinter to go to Centraal , so remember that. I was disappointed with the breakfast. For 17euro per person food was by far basic. The juice was squash actually. I felt ripped off. Staff is amazing though. Really helpful and always with smile
Stayed 3 nights in Mar 2024

8/10 Good

Amit

Stayed 1 night in Mar 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing within walking distance
Stayed 3 nights in Mar 2024
Response from Magdalena on 3 Apr 2024
Dear Terry,Thank you for taking the time to share your feedback with us. We appreciate your feedback regarding the location of the hotel.We understand the importance of convenient access to local attractions and services for our guests, and we apologize if our location did not meet your expectations in this regard. While our property may not be within walking distance of certain attractions, we strive to offer a comfortable and enjoyable stay with various amenities and facilities on-site.Once again, we appreciate your feedback and hope to have the opportunity to welcome you back for a more satisfying stay in the future.

10/10 Excellent

Kim Cuong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel!
Stayed 2 nights in Mar 2024

10/10 Excellent

Wesley, SHERWOOD PARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel. Staff very friendly and helpful. The only issue would be location. Very little options for dining close by.
Stayed 8 nights in Mar 2024

10/10 Excellent

Kangxin

Stayed 1 night in Mar 2024

8/10 Good

Alvin

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Cleanliness was good. Room condition great. Staff professionalism very good. Front desk staff aren't very competent though - be sure to double check everything they do and read all details on any receipts they give you. I was charged twice for city tax and early checkin fee, but after a few emails I got a refund.
Stayed 1 night in Mar 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free airport shuttle service, clean, well-maintained, friendly front desk people, good breakfast. Wish the same free shuttle service back to airport is provided. No room bottled water.
Stayed 2 nights in Mar 2024

6/10 Okay

Kimberley

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I did not get the room I booked via Expedia. I got a twin room when I paid for a king bed room. There was no usb ports anywhere to charge my devices and I would have to purchase an adapter to be able to do so. Also I am both a UVC and Hyatt loyalty member and the only perks I got was a free shuttle ride to / from the airport and a drink vocher. But the hotel was clean although bare bones amenities and the staff was great and helpful when they could be.
Stayed 1 night in Mar 2024

10/10 Excellent

Kim Cuong

Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, lobby, and amenities. Clean and organized. Staff is very helpful and friendly. Hotel is very close to a train station, bus stops, so you can get around easily. Only concern is the construction around so it seems like it’s hard to walk from the hotel
Stayed 3 nights in Mar 2024

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed Hyatt Place Amsterdam Airport for 2 nights. We arrived late and had not eaten dinner - although restaurant was closing for the day the staff prepared a light meal for us. Really appreciated their flexibility &!food was delicious. Breakfast was included with the stay, and it was excellent - with a large selection of choices to accommodate all dietary requirements. Negative - website indicates that there is free shuttle transportation available from airport. While this is the case for travel to the hotel, the website neglects to indicate that a return trip from hotel to airport is not free, but incurs a charge of 7.50 Euros per person, and the distance between the airport & hotel is too far to walk and public transportation is limited (and too far from the hotel). Website should be more transparent
Stayed 2 nights in Mar 2024