8/10 Good
LARISA, Vaughan
Travelled with family
23 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Underground parking has in and out privileges through out your stay at the hotel and on the day of your check out.
More storage space for clothes would be nice. Lack of a standard stool to keep your luggage open as there is not too many shelves to store your clothes.
Dining - 5 Euro charge for a plain glass of water without even being told upon offering water at the dinner. The request to serve us fast as we were in rush was accommodated which was nice. However, a dinner for two people at 100 Euro was not worth the price of what was ordered. Two days later I even can not remember what was ordered so insignificant it was. Could have a much nice dinner at the same price in the city centre.
Liked a nice touch by the hospitality team by leaving a handwritten Jakarta card addressed to us on arrival and 2nd one when they took care of minor issue at the dinner. The issue was brought up to the waitress only, and she said it is what it is. We let it go as it was really minor. The hospitality team learnt about it somehow and resolved the issue.
Overall it was a nice experience. I would recommend to stay at the hotel at least once when you visit Amsterdam as it is quite an unique hotel.
LARISA
Stayed 2 nights in May 2024