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Reviews of Citiez Hotel Amsterdam

3 out of 5
Citiez Hotel Amsterdam
Osdorpplein 372A, Amsterdam, Noord-Holland

Reviews

8.8

Excellent

Rating 10 - Excellent. 491 out of 1001 reviews" "
Rating 8 - Good. 382 out of 1001 reviews" "
Rating 6 - Okay. 86 out of 1001 reviews" "
Rating 4 - Poor. 23 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tuyet Ngoc Thi

Liked: Cleanliness, staff & service, property conditions & facilities
Had a comfortable stay here, only downside is the location as it’s far from the centre but it’s a minute walk from the tram stop. It’s also a 15 minute drive from the airport!
Stayed 4 nights in May 2024
Response from Team Citiez on 11 May 2024
Hi Tyet,Thank you for sharing your feedback with us. We're delighted to hear that you had a comfortable stay during your time with us.We understand that our location may be perceived as a downside for some guests due to its distance from the city center (only 15 min to the center with tram 17). However, we're pleased that you found our proximity to the tram stop convenient for exploring the city, and that our hotel is conveniently located just a short drive away from the airport.We appreciate your kind words and hope that despite the location, you were able to enjoy your time in our hotel. Should your travels bring you back to the area, we would love to welcome you back for another comfortable stay.Warm regards,Team Citiez

10/10 Excellent

Peter, Pine Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Team Citiez on 9 May 2024
Hi Peter,Many thanks for this nice review, very much appreciated!Regards from Amsterdam,Team Citiez

8/10 Good

Andrew John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and the option to start your day with a light breakfast. Very enjoyable. The only negative was that the room size was very compact.
Stayed 5 nights in Apr 2024
Response from Juan on 28 Apr 2024
Thank you for the perfect review. It makes us very happy to know that you enjoyed your overall stay with us. If you ever visit Amsterdam again we hope you will choose us again! Kind regards, Team Citiez

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Team Citiez on 27 Apr 2024
Dear Josue, Thank you for the perfect review. It makes us very happy to know that you enjoyed your overall stay with us. If you ever visit Amsterdam again we hope you will choose us again! Kind regards,

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Team Citiez on 27 Apr 2024
Bam, 5/5, thanks Miles!

10/10 Excellent

Jessica Faith

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was brilliant. Rooms are small but that’s what we paid for. Hotel is quiet and beds are comfortable. The staff are all lovely and were very accommodating. It’s also in a lovely area with regular tram links to everywhere. Lots of shops and food places nearby. If you’re planning on staying outside of the centre, I would definitely recommend this place and I would stay here again.
Stayed 3 nights in Apr 2024
Response from Team Citiez on 25 Apr 2024
Hi Jessica!Thank you so much for your wonderful review! We're thrilled to hear that you had a brilliant stay with us. We're glad that you found our cozy rooms comfortable and enjoyed the tranquility of our hotel. It's fantastic to know that our staff made your stay memorable with their friendliness and accommodating service.We're delighted that you appreciated our convenient location with easy access to tram links and nearby shops and restaurants. Your recommendation means the world to us, and we can't wait to welcome you back for another enjoyable stay. Thank you for choosing to stay with us, and we look forward to hosting you again soon!Regards,Team Citiez

10/10 Excellent

Greg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Apr 2024
Response from Team Citiez on 24 Apr 2024
Thanks Greg, very much appreciated! See you next time in Amsterdam.Regards, Team Citiez

10/10 Excellent

tongjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are nice 3 supermarkets nearby , it is very convenient. Besides, transportations, both bus and tram, (especially tram#17 to centraal station) around the hotel are in walkable distance. However, the hotel sign is quite difficult to locate at night.
Stayed 2 nights in Apr 2024
Response from Team Citiez on 24 Apr 2024
Dear Tonhjit,Thank you so much for your thoughtful review! We're thrilled to hear that you found our location convenient, especially with the nearby supermarkets and accessible transportation options. We understand your feedback about the hotel sign being hard to locate at night and will definitely look into improving its visibility to ensure a smoother experience for our guests. We appreciate your valuable input and hope to welcome you back soon for another enjoyable stay!Kind regards, Team Citiez

10/10 Excellent

Tongchit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At night, it is difficult to locate the hotel sign.
Stayed 4 nights in Apr 2024
Response from Team Citiez on 24 Apr 2024
Thanks for this 5/5 score Tongchit!

6/10 Okay

Bethany

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good hotel, great location, staff very friendly and ready to help! Double room was very small, basically no room space and no handwash in the rooms!
Stayed 4 nights in Apr 2024
Response from TeammCitiez on 20 Apr 2024
Hi Bethany!Thanks for sharing your experience! It's great to hear that you enjoyed the hotel's excellent location and the friendly, helpful staff. While the double room was a bit cozy and lacked handwash, it sounds like you still had a positive stay overall. Your feedback is valuable and will surely help the hotel improve. Thanks for choosing this hotel, and we hope to welcome you back soon for another wonderful stay!Regards,Team Citiez

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Room was petite but well suited to a solo traveller or youngish couple as you enter the bed from the bottom rather than the side. Loved how each room was named after a different city around the world. The staff were excellent 10/10 and the hotel was spotless. 20 min tram ride and you are in the centre of the city. Would highly recommend and will be staying here again.
Stayed 3 nights in Apr 2024
Response from Team Citiez on 15 Apr 2024
Hi Graig!Thank you so much for your wonderful review of our hotel! We're thrilled to hear that you had an amazing experience during your stay. It's fantastic to know that you found our petite rooms well suited to your needs as a solo traveler or young couple, and we're delighted that you appreciated the unique touch of each room being named after a different city around the world.We couldn't be happier to hear that our staff exceeded your expectations with their excellent service, and that you found the hotel to be spotless during your stay. Your glowing feedback means the world to us!We're glad that our convenient location and the easy access to the city center via tram added to the enjoyment of your stay. It was a pleasure hosting you, and we can't wait to welcome you back for another memorable experience in the future!Warm regards,Team Citiez

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice, somewhat eclectic little spot. The rooms were clean, the common areas were clean and nicely decorated, and the lobby area was very inviting. The staff, particularly Atila, were super friendly and helpful.
Stayed 6 nights in Apr 2024
Response from Team Citiez on 12 Apr 2024
Hi Paul,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay at our little spot. It's wonderful to know that you found our rooms and common areas clean and nicely decorated, and that you felt welcomed in our inviting lobby area.We're especially grateful for your kind words about our staff, particularly Atila. Providing friendly and helpful service is at the heart of what we do, and we'll be sure to pass along your praise to Atila and the rest of our team.We appreciate you choosing to stay with us and taking the time to share your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay soon. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Kind Regards,Team Citiez

10/10 Excellent

Emmanuelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Apr 2024
Response from Team Citiez on 11 Apr 2024
Dear Emmanuelle. Thank you for the perfect review. It makes us very happy to know that you enjoyed your overall stay with us. If you ever visit Amsterdam again we hope you will choose us again! Kind regards, Team Citiez

10/10 Excellent

Nico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was very small
Stayed 2 nights in Apr 2024
Response from Team Citiez on 11 Apr 2024
Thanks Nico for your comments. You booked the smallest room (as clearly stated on the Expedia-site) for the best price. For only a small amount more, you have a bigger room with more facilities. Hope you had a pleasant stay in Amsterdam.Kind regards,Team Citiez

6/10 Okay

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed in a postage stamp of a room- next time will check the sqm of a space as it was a bit claustrophobic - what can I say. The majority of the staff were great and happy lovely people. When we couldn’t get the tv to work the staff member on duty that evening was not interested in helping us sort it out. We didn’t have breakfast as there are a few local places that are cheaper and the selection was not up my street so can’t comment. Location is smack dab in the middle of an immigrant neighbourhood across the road from a large lake with great links to central Amsterdam. Value for money yes if you are just here to sight see but don’t expect to ‘relax’ in your room as it’s cramped.
Stayed 4 nights in Apr 2024
Response from Team Citiez on 7 Apr 2024
hi Barbara,Many thanks for your comments. As clearly described on the expedia and hotels.com site, the small room is 12m2. You have booked this room at the most favorable price, for just a small amount more you can get a larger room with more facilities. It's a pity that you describe the area so vaguely, we are in the middle of a melting pot of nationalities, exactly as Amsterdam is intended. Hopefully you had a nice time in Amsterdam. Kind regards, Team Citiez

8/10 Good

Binal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Shops and food places nearby. Easy to get to and from. Staff are nice and friendly special mention to Juan who was super nice and chilled. The small rooms are very small, so just be aware of which room size you pick. Otherwise the hotel was modern and clean - just what is needed for a short break
Stayed 4 nights in Apr 2024
Response from Team Citiez on 7 Apr 2024
hi Binal,Many thanks for these nice words! Good to mention that shops are around the corner, you liked the people @Citiez, and that you will book a bigger room next time ;) Regards from Amsterdam,Team Citiez

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 3 nights, staff were super friendly and accomodating. The rooms we had were spotless with very comfy beds, shower was great the water pressure was lovely very warm/strong. The hotel was in a nice area where we felt safe to wander around and just 2 minutes from the tram stop. Only down sides we found were the breakfast on offer was a bit expensive for all 4 of us to have at 12.50 pp a day. At night the area surrounding area was abit noisy and the cleaner was noisy in the morning in the surrounding rooms. Apart from that was a great stay!
Stayed 3 nights in Apr 2024
Response from Team Citiez on 11 Apr 2024
Hi Owen,Many thanks for these lovely words! It was a pleasure having you as our guest, hope to see you next time in Amsterdam.Kind regards,Team Citiez

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful.
Stayed 1 night in Apr 2024
Response from Team Citiez on 5 Apr 2024
Hallo Rebecca,Thank you for these kind words, great to see you back next time!Regards, Team Citiez

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Size of the room was a little bit miss leading, However it was a lovely room and staff were really nice
Stayed 3 nights in Apr 2024
Response from Team Citiez on 5 Apr 2024
hi JOhn,Very much appreciated, thanks!Regards from Amsterdam,Team Citiez

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the friendly hotel staff and also liked how clean the rooms were. The rooms could be a bit bigger but overall still a good stay if you’re staying for 5 days max
Stayed 4 nights in Mar 2024
Response from Team Citiez on 2 Apr 2024
Thanks Andre, very much appreciated, see you next time in Amsterdam!Kind Regards,Team Citiez

10/10 Excellent

Anita Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed our time here, staff were very friendly and helpful.
Stayed 4 nights in Mar 2024
Response from Team Citiez on 27 Mar 2024
Hi Anita,Thank you for your lovely review, Our staff will be happy with your lovely comments. Kind regards,

10/10 Excellent

Patricia Janina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are from Canada and stayed at Citiez for two nights to explore Amsterdam. The room was clean and had everything we needed for a short stay. The staff was exceptionally friendly and helpful, and the atmosphere in the lobby was lovely. The only two things I could suggest for the rooms would be mini fridges and wash cloths, but maybe that’s just a North American thing we are used to having at hotel rooms. Would definitely return to Citiez again.
Response from Team Citiez on 27 Mar 2024
Hi Patricia, Thank you for your wonderful review. Our staff will be glad to know about your kind comments and we are happy that you were fond of our beautiful clean rooms. Kind regards,

8/10 Good

Ewan

Liked: Cleanliness, staff & service
Response from Team Citiez on 28 Mar 2024
Thanks Ewan!Regards from Amsterdam,Team Citiez

8/10 Good

Maya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property, second time staying here. Rooms are comfortable and cosy, staff really friendly and is an ideal area to travel into town on the tram. Would definitely recommend.
Stayed 2 nights in Feb 2024
Response from Juan on 17 Feb 2024
Thank you very much, we are very glad to read this review. We are happy that you enjoyed your trip over here. We like to see you back!

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Everything about this hotel!!! Defo coming back
Stayed 5 nights in Jan 2024
Response from Team Citiez on 28 Jan 2024
Hi Noah, Thank you very much for the perfect review. We hope to have the honor of having you as our guest again as soon as possible!

10/10 Excellent

Ethan

Stayed 6 nights in Jan 2024
Response from Juan on 17 Feb 2024
Thank you very much for your review!We hope to see you again!

6/10 Okay

Jennavicia

Stayed 4 nights in Dec 2023
Response from Team Citiez on 20 Jan 2024
Hi Jennavicia,Thanks but please be so kind to let us know what was good and what is to be improved :)Regards, Team Citiez

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG had the best stay here. I did not want to leave. Jean Paul made me feel so welcome and kindly checked me in 3 hours early and even upgraded me! All the shops with all you need are right downstairs.Food as well - tons of options. There is an awesome coffee shop walking distance on the lake. Tram is RIGHT THERE and takes you to city center in 25 minutes. Supermarket right there. HIGHLY RECOMMEND IT. I am def coming back.
Stayed 2 nights in Nov 2023
Response from Team Citiez on 20 Jan 2024
Hi Rose,It was a pleasure having you as our guest. Thanks for the nice words, very much appreciated! See you next time in beautiful Amsterdam.Regards, Jean-Paul

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with this hotel and the service
Stayed 2 nights in Nov 2023
Response from Team Citiez on 20 Jan 2024
Hi Daniel,Very happy with you as our guest! Thanks and regards, Team Citiez

10/10 Excellent

Tania Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 4 night stay at the hotel. Transport links are great, with trams and buses a minutes walk away. The hotel is clean and cute. The staff go out of their way to help, and we cannot praise Pandera enough she is so friendly, helpful and genuine. We will definitely come back
Stayed 4 nights in Nov 2023
Response from Team Citiez on 16 Nov 2023
Dear Tania, Thank you for your wonderful review. Paandyar appreciates it a lot and she wishes you a safe trip back home. We are happy that you enjoyed your birthday and we would like to see you soon again! Kind regards,

10/10 Excellent

Zicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, the bed very comfortable, and the breakfast was great. The hotel was a bit further from centeal Amsterdam than I expected but still only a 25 minute tram ride away.
Stayed 2 nights in Nov 2023
Response from Team Citiez on 16 Nov 2023
Hi Zicky, Thank you very much for your kind review. We are happy to read that you loved staying with us. We hope to see you soon again! Kind regards,

8/10 Good

Ezzat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is not too far from the city center. You can get there easily in 30-40 minutes by using public transportation. The area is really nice and quiet. It also has a few shopping and dinining options.
Stayed 3 nights in Nov 2023
Response from Team Citiez on 16 Nov 2023
Dear Ezzat, Your lovel review is much appreciated. We are glad that you find our location convenient en the connection to the city center easy. We hope that if you visit Amsterdam again you will come to visit us once more or many more times! Kind regards,

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Team Citiez on 4 Nov 2023
Dear Haley, The perfect review is much appreciated. It makes us happy to see such a great score. It would be an honor to have you as our guest again in the future. Kind regards,

10/10 Excellent

William John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensibly priced
Sensibly Priced clean Modern option in a new suburb some 20 minutes by tram or bus from Amsterdam Central
Stayed 6 nights in Oct 2023
Response from Team Citiez on 28 Oct 2023
Dear Willam, Thank you for the perfect review. It makes us very happy to know that you enjoyed your overall stay with us. If you ever visit Amsterdam again we hope you will choose us again! Kind regards,

2/10 Terrible

Marsela

Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service was ok ,one day they came to clean the sheets wasn't charged and no vacuum at all .I accepted more for them to do in the room,it was no soap in the bathroom first day we arrived i had to go downstairs to ask for it.No tissues at all ,it was very simple jyst towels and two small bottles of shampoo. The dryer was awful you had to hold it with you hand to be started
Stayed 5 nights in Sep 2023
Response from Team Citiez on 14 Oct 2023
hi Marsela,Thank you for your comments, although we don't exactly understand what you mean. There is shampoo, shower gel and soap in the room, as well as 2 towels per person. We are not aware of a problem with the hairdryer. Next time it might be better to come to reception and we will solve any problems immediately! Hopefully you had a nice stay in Amsterdam. Kind regards, Team Citiez

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to relax. Transportation was right down the street, great restaurants and coffee shops.
Stayed 6 nights in Aug 2023
Response from Team Citiez on 14 Oct 2023
Hi Kim,Thanks, very much appreciated, see you next year! Regards, Team Citiez

10/10 Excellent

Qing

Travelled with family
I traveled with my mom on September 5-13, We love the hotel! The staff, Atira and Vv, are very nice and helpful. They are wonderful people! It's a very convenient place to travel around the city.
Stayed 8 nights in Sep 2023
Response from Atila en Vi on 14 Sept 2023
Dear Qing, Thank you so much for the lovely review. We enjoyed helping you and giving tea to your mother :P The next time you visit Amsterdam we hope to see you again. Kind regards,

8/10 Good

anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property were extremely friendly and helpful, nothing was too much trouble. The rooms were clean and facilities newish. Great location. Would definitely come back to stay.
Stayed 5 nights in Aug 2023
Response from Team Citiez on 26 Aug 2023
Dear Anne, Thank you for your wonderful review. Our staff will be glad to know about your kind comments and we are happy that you were fond of our beautiful location. The next time you visit Amsterdam we hope that you will stay with us again. Kind regards,

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great location for our stay. It was convenient for shopping and had great transport links into Amsterdam. The best thing about this hotel was without a doubt, the staff. They were so friendly and helpful. The room was a bit small and the only wash hand basin was in the bedroom, but apart from that we would definitely stay here again.
Stayed 6 nights in Aug 2023
Response from Team Citiez on 20 Aug 2023
Dear Lynn, Your positive comments are much appreciated. We are very happy that you liked our staff so much they will be happy to know this. We are also glad that you enjoyed the free parking, easy connection to the city centre, and facilities in the area. We hope that you had a fantastic time in our beautiful city and If you come to Amsterdam in the future we hope that you will stay with us again. Kind regards,

10/10 Excellent

Gregory, Pennsylvania

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
all staff members were great. fabulous breakfast. the tram took you everywhere u wanted to go. $10.00 for a day pass
Stayed 3 nights in Jul 2023
Response from Team Citiez on 23 Jul 2023
Dear Gregory, Thank you for your lovely review. We are glad to read that you liked our friendly staff and delicious breakfast. The next time you visit Amsterdam we hope you will stay with us again. Kind regards,

10/10 Excellent

Bria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel's staff was extremely helpful, and was very welcoming. They went to infinity and beyond to make sure our stay was perfect. The music and energies were beautiful, and the room was perfect for myself as well as my partner . We will differently be back our stay was perfect for myself as well as my accomplice. We will absolutely come back we didn't catch the host of the evening name but he made sure my partner birthday was a wonderful one. Thank you for making our trip a memorable one.
Stayed 1 night in Jul 2023
Response from Team Citiez on 22 Jul 2023
Dear Bria, Thank you for the perfect review. It makes us very happy to know that you enjoyed your overall stay with us. We will let the host of the evening know about your lovely comment. If you ever visit Amsterdam again we hope you will choose us again! Kind regards,

10/10 Excellent

Dominykas, Carterton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here… Easy to get to the city and a decent price stay
Stayed 3 nights in Jul 2023
Response from Team Citiez on 22 Jul 2023
Thank you for your review. We are glad that you enjoyed your stay with us and you are always welcome here a third time. We hope to see you soon again. Kind regards,

10/10 Excellent

Mina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a little worried staying so far from the city center but it was so easy to get around, we loved it
Response from Team Citiez on 22 Jul 2023
Dear Mina, Your positive comment is much appreciated. We are very happy that you liked our connection to the city center. We are glad that you enjoyed your stay in Amsterdam and we would love to have you as our guest again. Kind regards,

8/10 Good

Suat

Stayed 2 nights in Jun 2023
Response from Team Citiez on 22 Jul 2023
Dear Suat, Thank you for your review. We are glad that you enjoyed your stay with us and hope to see you soon again. Kind regards, Team Citiez

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Atila on 22 Jul 2023
Thank you for the perfect review. It makes us very happy to know that you enjoyed your overall stay with us. If you ever visit Amsterdam again we hope you will choose us again! Kind regards, Team Citiez

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great price and very friendly staff. The rooms were very quiet and the location was easy to meet up with public transportation.
Stayed 5 nights in Jun 2023
Response from Team Citiez on 22 Jul 2023
Dear Shelley, Your positive comments are much appreciated. We are very happy that you liked our friendly staff, easy connection to the city center, and beautiful location. We hope that you had a fantastic time in our beautiful city and If you come to Amsterdam in the future we hope that you will stay with us again. Kind regards,

6/10 Okay

Clinton

Travelled with group
Liked: Staff & service
Great staff. Very helpful. Hotel is difficult to locate due to odd location. It’s about 30 minutes outside of Amsterdam. Not near Amsterdam as it appeared on listing. However was convenient to the airport. My friends adjacent room 108 had a very strong mold smell and he had headaches the entire trip and days after.
Stayed 3 nights in May 2023
Response from Team Citiez on 12 Jun 2023
Dear Clinton, Thank you for your feedback. Our staff will be happy to read your lovely comment. In 30 minutes you will reach the Central Station which is on the other side of Amsterdam, in 20 minutes you can reach the City Center from the hotel. Despite this, we hope that you enjoyed your stay in Amsterdam and that we may see you soon again. Kind regards,

10/10 Excellent

EDA

Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel is the best choice in Amsterdam !!
Stayed 3 nights in May 2023
Response from Team Citiez on 25 May 2023
Dear Eda, Thank you for your review. We are glad that you enjoyed your stay with us and hope to see you soon again. Kind regards,

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the tram station and amenities nearby like stores and restaurants. Currently being built up so in a couple years I feel it will be really nice.
Stayed 4 nights in May 2023
Response from Team Citiez on 13 May 2023
Dear Matthew, We are happy that you liked all the facilities in the area and the easy connection to the city center. We hope that you enjoyed your stay in Amsterdam and that you will be back soon to visit us again! Kind regards

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family break
Hotel is in a great location, 2 minutes walk from a selection of shops, restaurants, bus stop and tram stop. We were greeted by friendly staff, our room (Amsterdam) was clean and had everything we needed, shower was warm and powerful. We didn’t eat breakfast as we were out and about early both days but it looked great. We had a drink in the cafe/reception and the atmosphere was warm and friendly. Would love to come back to Amsterdam and would definitely stay at the Citiez again
Stayed 2 nights in Feb 2023