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Reviews of Citadines Sloterdijk Station Amsterdam

4 out of 5
Citadines Sloterdijk Station Amsterdam
Naritaweg 3, Amsterdam

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 42 reviews" "
Rating 8 - Good. 8 out of 42 reviews" "
Rating 6 - Okay. 1 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kwok Fai Godfrey, Markham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent apartment right next to Sloterdijk, a transportation hub. To and from airport by train and 369 bus very easy. Staff are nice and helpful. Apartment has enough amenities we need for a week. A double bed and sofa bed fit 3 of us well. We can get fresh towels, toilet paper and other supplies by ourselves in the supplies room. The nearby Spar supermarket is a bit small and not many restaurants around. Overall we have a good time here.
Stayed 7 nights in Mar 2024

10/10 Excellent

Mirjana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to all types of transportation, easy access to the center and other areas of Amsterdam, airport and surrounding cities. Friendly staff.
Stayed 7 nights in Sep 2023
Response from Hotel Manager on 3 Oct 2023
Dear Mirjana, Thank you so much for sharing your thoughts with us regarding your recent experience with us. It was a pleasure having you here. Our team is looking forward to welcome you back soon. With kind regards,Nick den HartogHotel Manager

6/10 Okay

tziyona

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 7 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Decent
Great location, near all forms of public transport, including a major train station. For me it’s better to stay here than the overcrowded downtown area, as it only takes 5 minutes on train to get downtown. I rented a bicycle and could ride downtown in 20 minutes. The hotel is decent, clean, and my apartment had opening windows (important to me). Kitchen is quite functional, I ate meals I cooked in my suite. The hotel has a laundry facility in the basement, which is good, but you need to download an app and pay using a credit card (it is quite confusing and did not work). So I could not do laundry; hotel should not offer laundry but have it not possible to use. Make the laundry included (makes sense) or at least able to use with coins. I felt this hotel nickel/dimed it’s customers, even charging for extra coffee pods. When I brought up the cheapness of hotel to charge for coffee, they gave me some for free. Good staff here. I will stay again.
Stayed 7 nights in May 2023

10/10 Excellent

Amnon

Liked: Cleanliness, room comfort
Stayed 8 nights in Apr 2023

10/10 Excellent

Anthony Richard

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 14 nights in Mar 2023

10/10 Excellent

Fany Pey Diana, San Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at this hotel for 8 days. There was confusion at the beginning regarding check-in; I talked with an Expedia agent for more than 2 hours to clarify my reservation with the hotel, and finally got it all sorted out. The hotel is near Sloterdijk station, which is very convenient for taking train, tram, or bus to go anywhere. There is a grocery store right next to the station for food and others. The hotel itself is very clean, with a small but well equipped kitchen that you can cook light meals in. The hotel's front desk staff are very friendly and nice. I would love to stay at this hotel again the next time I am in Amsterdam.
Stayed 7 nights in Jun 2022
Response from Reception team on 16 Aug 2022
Dear Fany Pey Diana, Thank you for taking the time to write us a review! We are glad to see that the reservation was clarified and apologies for any inconvenience caused. We apricate your kind words regarding the location and the facilities in general. We also will pass on the nice words to our staff members. Thank you, and we hope to see you again soon. Kind regards

10/10 Excellent

Abhijeet

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Priscilla & staff were very helpful, warm and friendly. Thank you.
Stayed 13 nights in May 2022

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Apr 2022

10/10 Excellent

Jez

Business traveller
Liked: Cleanliness, room comfort
Fantastic staff good clean accommodation. Love it!
Stayed 24 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff; nice hotel; would stay again at this property
Stayed 7 nights in Feb 2020
Response from Kind regards, Team Citadine on 5 Mar 2020
Dear Guest, Thank you for the review and choosing for the Citadines, we hope to see you in the future again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked on the promo photo which showed twin beds but we had a large bed made up as a double and had to use the couch in the tv area as the 2nd bed. We confirmed in an email that there were 2 single ladies and wanted separate beds but the bed in the bedroom was made up as one and I had to make up the couch bed myself.
Stayed 8 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. By train it’s only 6 minutes away from the city centre and the central station. There is a public transportation hub convenient located around this hotel. And the area is very quiet. There are some nice cafes/restaurants around. The full apartment is beautiful and well equipped and a full kitchen. There is a set of complimentary coffee (like a Nespresso machine) but only for the first day (extra capsules can be purchased at the reception). The building is very clean. The service at the front desk is very good. We stayed 8 nights and the room is cleaned only once per week, during our stay. What we disliked is that the service desk is not 24 hours, and if you have to leave before 7:30 AM you have to check out on the night before, before 11:00PM. Also we did not like the fact that we had to clean the kitchen and take the garbage out before checking out. Overall we loved the place. It was very comfortable and great value. We would return to this hotel (apart-hotel).
Stayed 8 nights in Oct 2019
Response from Kind regards, Team Citadines on 5 Mar 2020
Dear Guest, Thank you for the review and choosing for the Citadines, we hope to see you in the future again. Kind regards, Team Citadines

10/10 Excellent

Suave, Dallas, tx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Spacious and only a stop from Centraal Station and Red Light District. Great front desk staff as well!
Stayed 9 nights in Sep 2019

10/10 Excellent

Tomer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 9 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome apartment to stay near Amsterdam!
Clean, comfortable, quiet place to stay during my visit in Amsterdam! Conveniently located across the street from train station with one stop to Amsterdam Central. I would highly recommend and would love to stay here again without a doubt!
Stayed 7 nights in May 2019
Response from archana on 20 Jul 2019
Dear Sir/Madam, Thank you for the review. We really appreciate it. Hope to see you next time again! Kind regards, Archana Reception

10/10 Excellent

Rute

Travelled with family
Liked: Cleanliness, room comfort
Stayed 9 nights in Mar 2023

8/10 Good

Mei Yee

Stayed 7 nights in Mar 2023

8/10 Good

Chuen Ping

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2022

10/10 Excellent

Yannic

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

10/10 Excellent

REGINA

Travelled with family
Liked: Cleanliness, room comfort
Excellent staying experience. Very convenient location. Room is cosy and clean
Stayed 8 nights in Jul 2022
Response from Reception team on 16 Aug 2022
Dear Regina, Thank you for your awesome review! 10 out of 10, wow! We appreciate your words regarding our location and facilities. We hope to welcome you again soon! Kind regards,

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
Sehr zufrieden! Auch mit Kind super und weiter zu empfehlen!
Stayed 8 nights in Aug 2020
Response from Citadines Team on 4 Sept 2020
Dear Sir/Madam, Thank you for taking the time to review us. We are happy to know that you and your family had a great stay with us. Hopefully, we will welcome you on your next visit to Amsterdam! Kind regards,

10/10 Excellent

Carolin

Travelled with group
Liked: Room comfort
Stayed 8 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tú tienes que tirar la basura y llevarla a los botes que se localizan en otro piso y solo limpian una vez por semana la habitación
Stayed 10 nights in Dec 2019
Response from Kind regards, Team Citadines on 5 Mar 2020
Dear Guest, Thank you for the review and choosing for the Citadines, we hope to see you in the future again.

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2019
Response from Kind regards, Team Citadines on 5 Mar 2020
Dear Guest, Thank you for the review and choosing for the Citadines, we hope to see you in the future again.

10/10 Excellent

Larissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso!!
Muito bom!!!
Stayed 8 nights in Nov 2019
Response from Citadines on 14 Nov 2019
Dear Guest, Thank you for the review and choosing for the Citadines, we hope to see you in the future again. Kind regards, Team Citadines

8/10 Good

Jean-Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emplacement très pratique pour les déplacements (train, metro, tramway et bus) mais prévoir votre budget en conséquence !
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage, um die Stadt zu erkunden, Bahnhof in kurzem Fußweg erreichbar. Wir sind nur mit dem Fahrrad gefahren. Entfernung zum Zentrum kein Problem. Es war alles sehr sauber, sehr freundliches und hilfsbereites Personal. Lediglich die Küchenausstattung (Geschirr und Besteck) könnten etwas umfangreicher sein. Für drei Personen, für die das Apartment durch die Schlafmöglichkeit auf dem Sofa ausgelegt ist, ist es zu wenig Geschirr. Da muss man nach jeder Mahlzeit spülen oder die Spülmaschine betätigen (was sich oft nicht lohnt). Ansonsten sehr gute Unterkunft.
Stayed 7 nights in Aug 2019
Response from Mitzy on 7 Sept 2019
What lovely feedback! Thank you very much for taking the time to give us your comment, It is very much appreciated! Of course, we consider all your tips regarding the kitchen amenities! We hope to see you one more time at Citadines Sloterdijk Station Amsterdam! Kind Regards, Front desk team Mitzy

10/10 Excellent

rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei do apartamento que era super moderno e novíssimo.. chuveiro maravilhoso e atendimento super cordial no check in.
Stayed 7 nights in Aug 2019
Response from Mitzy on 7 Sept 2019
Dear Rebecca, Thank you very much for your appreciation for the design of our departments! We are delighted that your stay was pleasant. We hope that on your next visit to Amsterdam we will have the opportunity to provide you with accommodation once again! Kind regards, Front desk team Mitzy

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Me gustó la ubicación por estar muy bien comunicado. Personal muy amable y dispuesto para ayudar. la cocina poco equipada.
Stayed 9 nights in Aug 2019
Response from Mitzy on 7 Sept 2019
Thank you for appreciating the location of our departments and the friendliness of our team! Your comments about the equipment in our kitchens will certainly be considered! Please think about us in your next visit to Amsterdam, we will be more than happy to welcome you again! Kind regards, Front desk Team Mitzy

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

10/10 Excellent

bougouin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

8/10 Good

JEAN PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia e ótimo local.
O apart-hotel é ótimo, muito espaçoso, limpeza impecável e funcionários muito atentos. Foi uma ótima estadia. Fico perto da estação Sloterdjik, com muitos ônibus, trens e metrôs para o centro da cidade e para outras cidades.
Stayed 7 nights in Jul 2019
Response from Mitzy on 7 Sept 2019
What a beautiful comment!! Thank you very much for taking the time. We work very hard to provide our guests with the best of experiences in our Hotel and comments like this help us to continue working on improving. We look forward to seeing you on your next visit to Amsterdam! Kind regards, Front desk Team Mitzy

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo per visitare Amsterdam e altre città
Stayed 7 nights in Jun 2019