Daily buffet breakfast (INR 250 per person)
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Reviews of Hotel Infa

3 out of 5
Hotel Infa
Golden Temple Area, Inside Mahan Singh Gate, Amritsar, Punjab

Reviews

8.4

Very good

Rating 10 - Excellent. 6 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abijot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Abijot

Travelled with partner
Liked: Property conditions & facilities
Excellent service. Highly recommended.
Stayed 1 night in Apr 2024

10/10 Excellent

Jasvinder

8/10 Good

Manoj

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel
We had a lovely stay nice and quit place
Stayed 2 nights in Jun 2022
Response from GM, Hotel Infa on 17 Jun 2022
Dear Guest, Thank you for the feedback, looking forward to welcome you again

2/10 Terrible

Sukhjinder

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed and terrible experience.
Untidy and unpleasant staff. Hygiene and cleaning issues. Staines of blood noted on the mattress and pillow . Staff said blood stained cannot be removed easily but linens are washed. Very dissatisfied and disappointed. When requested for refund, staff refused and I called police help to resolve the matter. Took 3 hours to get our refund.
Staines
Washing not done
Stayed 1 night in Nov 2021
Response from Hotel Infa on 27 Jan 2022
Dear Guest, Please note that these pictures does not belong to our hotel and neither you have checked in the hotel. Request you to kindly remove this fake feedback and pictures from the expedia website.

10/10 Excellent

Grato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel very close to everything and the Golden Temple. Delicious breakfast, WiFi worked really well and the staff attentive and professional
Stayed 2 nights in Mar 2020

10/10 Excellent

PUNEET

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, worth staying, excellent location, excellent food, cheaper, polite staff, tasty buffet breakfast
Stayed 3 nights in Feb 2020
Response from Love Malhotra on 28 Feb 2020
Dear guest, we are delighted to hear that you had comfortable stay and hope the overall experience was good. We feel truly encouraged by your review and assure you of our continued efforts to innovate and bring to you and all our guests, similarly inspiring experiences. Regards Love Malhotra

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
The best part of thew property is the location. Literally within 10 minutes pleasant walking distance to the golden temple and the main market. It is literally 5 minutes walk to the main city centre from where one can take an open air Bus to the wagah border. Though the hotel needs some serious working on the following:- 1) the shower had very little flow and it was fixed only on the morning we were checking out. 2) on the morning of check out the water was scalding hot. That was sadly never fixed. Everything should be checked before the room is given. 3) somehow the credit card machine didn't function on last day and i had to make payment via e wallet. This won't be accepted by everyonw. You must have functional credit card machines at all time. 4) the back door entry/exit road is very dirty. That should be fixed.
Stayed 3 nights in Dec 2019

8/10 Good

BSS, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is to the side of Partition Museum so it’s in a very convenient location. It’s accessed through a small alleyway which needs improving with bright lighting and an illuminated hotel sign at the road entrance. It’s a fairly new building so everything is clean and functioning. Check-in/check-out was quick and straight forward. Rooms are compact but clean and well laid out with all amenities including tea/coffee maker. King size bed with clean linen is comfortable. A.C. and fan also work well. Wi-fi internet is super fast. The rainfall shower is probably the best feature of the room which surpasses even some 5 star hotels. A clothing iron/press is available but no ironing board. A table lamp on the desk would be useful. There’s a restaurant and ample open space on the roof. Sadly this is not utilised to its full potential. It could easily be configured as a Seating/relaxing/Bar area for guests. Buffet breakfast is not laid out in the restaurant. Instead the hotel prefers guests to place orders by phone to reception. On the whole I am happy with this hotel and would stay again.
Stayed 4 nights in Oct 2019
Response from Sukhbir on 1 Nov 2019
Dear Guest , Greetings from INFA..!! Let me thank you for sharing your experience and we are glad to know that you had a very comfortable stay .It would be our honour and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories. Accept my sincere apologies for the inconvenience and your feedback is well noted and the concerned department has been briefed Regards

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Priya

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Mar 2023