Reception
Check availability

Reviews of Amritsar Grand

3 out of 5
Amritsar Grand
Katra Bhagian, Near Town Hall, Heritage Street, Amritsar, Punjab

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 2 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Totally ruined my trip due to conjusted room. Even I had to face lot of difficulties
Stayed 1 night in Dec 2021
Response from Priya Rana on 4 Jan 2022
Dear Guest, Greetings from Hotel Amritsar Grand! we are thankful to you for giving your valuable time to share the review. It is very disheartening to note that you faced such a problem while your stay with us. please accept our sincere apology for that same. Further to your concern , we will definitely take a personal check and make you sure this will not be repeated to any of our guest. It is our endeavor to provide our guest with the highest levels of comfort and quality service to ensure a memorable experience .Thank you once again for your recognition and we look forward to your continued visits. Warm Regards, Priya Rana General Manager

2/10 Terrible

Hina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RESERVATION DENIAL- POOR COORIDNATION
We were Denied Check-in. I was with my family and children and we were made to first wait for a couple of hours and then told that Hotels.com didn't provide them with the reservation confirmation. This is highly unprofessional. When i tried calling Hotels.com toll free, the website said 9am- 8pm was working hours but IVR stated no one is available. Due to this denial i had to make a last minute reservation with a much higher price as there were no rooms available in the entire city. I have left a complaint and that as well has not been addressed. I have requested a refund and a difference amount compensation from Hotels.com. Till now i have not heard back from Hotels.com. I belong to the same community from the Travel and the Aviation industry, it scares me that with the experiences like these, its a direct downgrade to such a reputed company such as Expedia Group. Highly Dissatisfied and would never recommend this website to any friends/family members. S#98034002
Stayed 2 nights in Nov 2021

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. It was very pleasant and the employees were most accommodating
Stayed 2 nights in Feb 2020
Response from Ritika Sharma Room Division Manager on 20 Feb 2020
Greetings from Amritsar Grand...!! Let me thank you for sharing your experience and we are glad to know that you had a comfortable stay at Amritsar Grand Hotel. Looking forward to welcome you and your family member again Amritsar Grand Hotel.

8/10 Good

Ritabrata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Amritsar Grand on 1 Jan 2020
Greetings from Amritsar Grand...!! Thank you so much for your feedback and to give other guest the opportunity that you have enjoyed Excellent Hospitality and we are glad you recent stay was comfortable at Amritsar Grand. Looking forward to welcome you and your family member again at Amritsar Grand whenever Travel Brings you back to Amritsar.

8/10 Good

Netra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms are pretty small but overall the hotel and staff were good.
Stayed 1 night in Dec 2019
Response from Warm Regards Ritika Sharma Room Division Manager on 15 Dec 2019
Greetings from Amritsar Grand...!! Thank you so much for your feedback and to give other guest the opportunity that you have enjoyed Excellent Hospitality and we are glad you recent stay was comfortable at Amritsar Grand. Looking forward to welcome you and your family member again at Amritsar Grand whenever Travel Brings you back to Amritsar.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Amritsar Grand on 4 Dec 2019
Greetings from Amritsar Grand...!! Let me thank you for sharing your experience and we are glad to know that you had a comfortable stay at Amritsar Grand Hotel.Appreciation from our esteemed guests always encourages us to strive for more and definitely motivates us to do our best, always. It would be our honor and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories.

8/10 Good

Chandra K.

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Amritsar Grand on 12 Nov 2019
Thank you for sharing your excellent experience of your stay at Amritsar Grand Hotel. We will look forward to welcome you once again.

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take address
Make sure you take the address. There are several "Grand" hotels in this city. Taxi drivers will not know which one. This one is near the Partition Museum and RR station.
Stayed 2 nights in Oct 2019
Response from Amritsar Grand Hotel on 22 Oct 2019
Greetings from Amritsar Grand...!! Let me thank you for sharing your experience and we are glad to know that you had a very comfortable stay at Amritsar Grand Hotel. Looking forward to welcome you and your family member again Amritsar Grand Hotel.