Interior entrance
Check availability

Reviews of New Park Hotel

2 out of 5
New Park Hotel
49 King Hussein Street, Downtown, Amman

Reviews

6.2
Rating 10 - Excellent. 6 out of 39 reviews" "
Rating 8 - Good. 11 out of 39 reviews" "
Rating 6 - Okay. 10 out of 39 reviews" "
Rating 4 - Poor. 4 out of 39 reviews" "
Rating 2 - Terrible. 8 out of 39 reviews" "

5.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Salah

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Luay Adi on 10 Oct 2023
thank you

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Ok, great location!
Start with the pros: staff are amazing, will go out of their way. Location is amazing and unbeatable. Wifi is good and fast. Some cons: room didn't feel very clean - bed linen full of hairs. Hot water is only available for limited hours a day and even then, quite luke warm.
Stayed 2 nights in Oct 2021

2/10 Terrible

Larry

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend. Our room was dirty and very dark. The hallways were clean but the carpet in our room was very dirty. Don't stay here!!
Stayed 1 night in Sep 2019

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at the hotel for a couple of weeks and found my stay there to be pleasant, well situated and the staff at the hotel are very helpful and extremely friendly amongst whom a receptionist called Bashaer Almasri who is an absolute darling. If I ever visit Amman again With my family I will more than likely stay at the same hotel.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 2 nights in Aug 2019

6/10 Okay

Mike

Liked: Staff & service
Disliked: Property conditions & facilities
Could be what u need
Fine folk work and run this hotel which at one time appears to have been one classy joint. A beautiful sitting room which was typically empty and another dining space which was mostly vacant the mornings I was there. I had a nice deck and it was an easy walk to Old Amman and a number of top tourist sites. But i do wonder about the"New" in New Park since like others have alluded to in their reviews, this hotel is in need of some serious work; doors are sagging, material is worn, tv did not work, ac was weak and thank goodness it was not as noisy as I thought it would be. The immediate vicinity is run down but you walk a block and it is.alive with goodness, tea, bookstores, shopping, mosque's and.the central noise of Amman. So, for.the money it's okay - nice people close to good things but the facility itself is another story. FYI. My bias as I travel is to locate clean and.convenient places to.stay where I have my own bed, bathroom and amenities. Nothing too fancy - simply easy, clean and fun.
Response from new park on 1 May 2018
thank you hope next time be better

8/10 Good

Johohine, sydney - Australia

Liked: Cleanliness, staff & service, room comfort
Very nice and a very good service, I’ll recommend.
It was very pleasing to see a very heart fell and very good service. I was treated like a member of a family. It was made everything possible . They organised a taxi for me to Airport . I couldn’t ask for better service.
Stayed 13 nights in Sep 2017
Response from new park on 14 Nov 2017
thank you hope to see you again

6/10 Okay

Sumi, Sydney

Liked: Staff & service
Disliked: Room comfort
Great location but not much else
If you are looking for something just to put your bags and rest your head for a night, this is fine. The amenities are slightly below average. Location however is walking distance to many things in Amman.

8/10 Good

Islam

Liked: Staff & service
Good value, Perfect Location
Good Price, Perfect Location, but Humble Breakfast

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice frendley staff. Clean room and comfortable.

8/10 Good

Alice, Wales

Liked: Cleanliness, staff & service, room comfort
Clean, friendly hotel in central Amman
The New Park Hotel is a good bet if you are travelling on a bit of a budget, but you don't want to stay in a flea-pit with cigarette burns in the sheets :) It is clean and simple, and the staff are friendly and helpful. I arrived from the airport in the middle of the night and found the desk manned and ready to receive me, and my room ready with the bed turned down. I woke up late, but they still served me breakfast (fairly basic egg and cheese and bread but fine!). The location is very handy for the tourist sites in the centre including the citadel and the roman theatre, and there are plenty of good, cheap restaurants nearby.

6/10 Okay

Mahmoud, Syria

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Comfort
Its good hotel, you feel as ur home, simple, easy, warm, has wifi internet, and welcome faces.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
realy it was very bad and cheep I didn't recommend any one to stay in this hotel also I feel vey surprise how this hotel is listed at hotes.com they have renew only 2 room is other is very bad condition

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

Nick, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel in Amman
I liked it here, the staff were very friendly & didn't hassle...I think it may have changed hands recently. It was quiet at night compared to other places I stayed at in Amman..Everything was closed early in this area & it wasn't that well lit in the area at night, so I think that solo female travellers may feel apprehensive walking alone back to the hotel after dark, but if you are a couple or more, then it should be ok, & I found Amman to be a safe city.

4/10 Poor

D6546888, London

Disliked: Cleanliness, property conditions & facilities, room comfort
A bit off the centre of town and rooms are shabby.
You get what you paid for. It can feel quite spartan here especially if its your first night in the country. Dont stay here until you know what is like in the Middle East or your are prepared for it.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
New Park Hotel in March
The rooms in this hotel are basic and are fairly clean;. The staff are very friendly and welcoming. They helped with our holiday plans and arranged a trip for us, which was excellant. They helped by writing in Arabic our destinations to help us with the taxi drivers. It made a big difference. I would recommend getting a room at the back of the hotel due to the noise of the road, it is very busy. Whilst the view at the back is nothing to look at, the peace and quiet helped for a better nights sleep. The hotel is located downtown and is great if you want to do the walking tour of Amman as mentioned in the Lonely Planet book.There are also some great eateries close by. Essentially you need to bear in the mind the star rating. You get what you pay for, but the staff make up the difference.

10/10 Excellent

Qurban, Niagara Falls, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
With this economical price, location and friendly staff, I recommend to others visitors to Amman.

6/10 Okay

SH, Lancashire, UK

Liked: Staff & service
for traveller
good service, freidnly helpful staff but pricey for the type of hotel

2/10 Terrible

Vicki, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this horrible, horrible hotel.
Huge mould stains on the ceilings - and the whole hotel has that damp smell. Sink that didn't drain. A mixture of hairs in the shower. Dirty floor - hadn't been hoovered for a while. Stained sheets & blankets. Reception man barely spoke English. Couldn't arrange a taxi to take me to the bus station early the next morning but could arrange a taxi to take me to my destination 3 hours drive away. Didn't eat breakfast at the hotel - after seeing the state of the rooms I wasn't going to risk it! Found a new hotel the next day. Was told that New Park used to be 10 JOD per night, then Libyans started travelling to Amman for healthcare, and hotel prices went up. Don't know how accurate this story is, but think there is some truth in it as 95% of other guests middle eastern, but 10 JOD still too much!!!

2/10 Terrible

BIll, Virginia, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SMELS BAD ,FELTHY , YOU MAY GET DECEACE
DO NOT GO THERE PLEASE, IF YOU CARE ABOUT YOUR SAFETY AND HEALTH

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great value for the money
it was clean, quiet & centrally located--the staff was friendly & very oblidging-most spoke a little english--the only thing i didn,t like was it allowed smoking but most do in jordan. the breakfast was adequate & nourishing--a very good deal for the money.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location but undesirable
You have to go one story high with your luggage. the elevator is very old and not quite save. The non-renovated rooms are quite old non-carpeted and restroom fittings are not working properly. the hotel manager was hesitant to lend me an iron! I know that i would avoid it.

8/10 Good

Mohamed Faycal

Stayed 2 nights in Apr 2023
Response from Luay on 1 May 2023
Thank You

8/10 Good

Ahmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel centre-ville
Très bon rapport qualité-prix. Proche du centre-ville, possibilité de s'y rendre à pied. Nous avions une chambre côté court donc très calme.
Stayed 2 nights in May 2022
Response from New park team on 8 May 2022
Thank you for your review , hope to see you again

10/10 Excellent

Mokkaram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from new park on 11 Sept 2019
thank you will try to keep our service as good as we can

6/10 Okay

kyoka

Disliked: Cleanliness
立地条件は問題ないが
ダウンタウンに位置し少し歩けば中心街へも行けます。立地条件は良いのですが、ホテルが少し古いのでしょうか、清潔感は余りなく、シャワーの水はけが悪いので（排水の問題？）直ぐに水浸しになりました。洗面台も同様で、すぐにシンクが水で一杯になってしまいました。そして部屋にゴキブリも出たので、これにはびっくりです！値段を考えてみても妥当とは言えないかなと思いましたし、同じ値段を払うならもっと清潔な所もあったのだろうと思います。スタッフもそこまで愛想が良い分けでもないですし、ちょっと残念でしたね。
Stayed 2 nights in Apr 2019

6/10 Okay

JUNGHOON

나쁘지 않아요
남자 홀로 여행 직원 친절합니다. 위치도 시내에서 가깝구요 바로 앞 정부 청사가 있어서 위험하지도 않구요 객실은 남자들한테만.. 커플이나 여성은... 그냥 그래요
Stayed 1 night in May 2018

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett hotel man kommer tillbaka till! ❤🙏
Ett varmt välkomnande hotel mitt i Amman. Detta Hotel ligger Downtown Amman nära till det mesta som Citadellet, Souks, restauranger, café mm Hotellet är inget 5 stjärnigt lyxhotell men ändå bättre pga det varma välkomnandet samt den fina personliga servicen. Här bor man i fina rum med bra aircondition, stark wifi, satellit tv med 900 kanaler, vattenkokare, kylskåp, toalett med dusch för en mycket rimlig peng. Hotellets ägare med familj samt personalen är helt fantastiskt vänliga och blir efter en vistelse dina vänner. Rekommenderas varmt om du kommer till Amman ❤
Stayed 11 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel in Zentrumsnähe, gut fußläufig erreichbar, trotzdem ruhig.
Stayed 3 nights in Aug 2018
Response from new park on 23 Sept 2018
thank you for finding time to write this review thanks

6/10 Okay

Yong-Seok

접근성은 좋았습니다.
Stayed 1 night in Jun 2017

4/10 Poor

Vibeke, Oslo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ikke fullt så nytt New Park hotel.
Dette hotellet ligger i gåavstand til det meste som er å se i Amman, utifra hva jeg var interessert i. Har nok behov for endel oppussing,ihvertfall på mitt rom,renholdet ble glemt hos meg, men betjeningen var rask med å hjelpe meg når jeg etterspurte noe.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stadtmitte in der nähe
alle Geste haben nur 17€ gezahlt und ich 23€ laut auch in der Nacht sehr arm Frühstück

8/10 Good

Silke, Wiesbaden

Liked: Cleanliness, room comfort
Super Preis-Leistungsverhältnis
Natürlich ist dies kein Luxushotel, aber für jordanische Verhältnisse wirklich prima. Das EZ mit eigenem Bad war super groß mit Kühlschrank, funktionierender Klimaanlage und Fernseher. An der Sauberkeit gab es nichts zu meckern und das Hotelpersonal war sehr freundlich bemüht. Was möchte man mehr?

2/10 Terrible

Nicole et James, BREST (FRANCE)

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
l'hygiène laisse à désirer
notre premier séjour dans cet hôtel, il y a 4 ans était bien plus agréable. le petit déjeuner très limite, saleté dans la chambre(cendres et mégots dans un tiroir). pas de serviettes de toilette. personnel distant ce qui n'était pas le cas il y a 4 ans. sinon, bien situé, car proche de la citadelle, théâtre, mosquée.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Hanna, Amman

Liked: Staff & service
Disliked: Cleanliness
God service

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
部屋のトイレのドア（蛇腹式）が壊れたが、スタッフに話したら直ぐに修復対応してくれた。 安く泊まりたい人にはおすすめしますが、ホテルの質を求めるなら他をあたった方がいいかもしれません。

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ana cosa orrenda
sono un cliente expedia da molto tempo , ma io penso che devono cancellare questo albergo era una fogna a celo aperto faceva schifo , ci siamo rimasti quella notte esclusivamente perche' erano le due di notte e la mattina dovevamo riprendere l'aereo, ma ripeto e' da cancellare