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Reviews of Le Vendôme Hotel

4 out of 5
Le Vendôme Hotel
Shmeisani, Issam Ajlouni Street, Amman

Reviews

5.0
Rating 10 - Excellent. 2 out of 33 reviews" "
Rating 8 - Good. 2 out of 33 reviews" "
Rating 6 - Okay. 14 out of 33 reviews" "
Rating 4 - Poor. 5 out of 33 reviews" "
Rating 2 - Terrible. 10 out of 33 reviews" "

4.8/10

Cleanliness

5.8/10

Staff & service

4.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

IBRAHIM, BETHLEHEM

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

MAJDI

Stayed 2 nights in Jul 2023

6/10 Okay

Michael

Liked: Property conditions & facilities, room comfort
Hotel Not In Best Spot, But With Grand Features
Arrived to see a clueless desk clerk who couldn't seem to find my reservation, even as I showed my Hotels.com receipt. Not to worry, he said as he said he had a room for me and charged my card at my request in Jordan Dinars, instead of US dollars, as other places did without asking (you get a better exchange rate with the credit card in local currency). The room was the largest of my trip with two sitting areas, but a TV that didn't work. A later desk clerk (Noa?) changed my room and programmed the TV. Smaller bed, but better bathroom. First room had an outlet that didn't work. Room service was terrible. Two if 4 days with no towels. And in the second instance, I actually saw the cleaning man (no ladies in UAE or Jordan), gave him my towels, and hung a Make Up Room card on the door knob, which was still there when I returned in the evening, bed not made, garbage not removed. He never came in. Late staff brought me towels. I saw other guests complaining about the same thing later. Refrigerator had to be replaced as well. The bathtub had no soap dish, requiring me to bend down to the tub side to get soap or shampoo. The area was quiet, and you had to walk a bit to find an avenue with eateries, and a long distance to the Boulevard, a modern mall. No buses, really, necessitating taxis, with whom you must bargain or they rip you off. Desk staff good to reasonable English. Not so with support staff.
Stayed 4 nights in Apr 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
needs to be updated, one of the rooms smelt of diesel and could of been a bit cleaner
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2018

2/10 Terrible

mohanad, jordan Amman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
This hotel I stayed in was like a nightmare to me I don't recommend any guests to book a room and waste the money
Stayed 2 nights in Sep 2017

2/10 Terrible

Rajesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Stay...Dont ever think of.
Terrible Stay...Dont ever think of.

6/10 Okay

world traveller, london

Liked: Staff & service
Disliked: Room comfort
hotel is good for business travellers
The room I stayed in is not on the same par as European hotels. 4star rating is not justified, as the room looks very tired and in need of refurbishment. However the bed linens were clean. Unfortunately the towels were discoloured and the bathroom was in the condition that you would expect from 2 or no star hotel. Windows were very dirty, looks like it has not been cleaned for very long time. Wi-fi was good. Far away from any shopping area you need to take a taxi, as it is in business district. Airport transport is more expensive from this hotel as I paid 25JD. Second circle hotels charge 20JD. They don't use the taxi meter for some reason

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth hotel ever in my life
worth hotel in my life, nothing to do, dirty, very old, breakfast discutting...

2/10 Terrible

antoun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth hotel
Worth hotel ever dirty, old, nothing to do, fridge empty, breakfast nil...

6/10 Okay

Atef

acceptable stay

6/10 Okay

Atef, Tunis

Liked: Staff & service
Disliked: Room comfort
quiet hotel
nice stay

2/10 Terrible

MUHANNAD, Ramallah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never go back to this hotel
Very bad hotel , never go back , stink , rooms not ready , it deserve half star , for the money we pay we should get some better and clean
Response from Mohammed on 30 Jan 2016
Dear Guest Greeting from Le Vendome hotel I would like to thank you for your note and i would like to inform i am sorry to hear this informations , and i will do my best to access to comfortable services and clear to our guests. we are very sorry for you and we hope you will come to visit our hotel again.

2/10 Terrible

Fabricio, Italy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse 4 star hotel I stayed at
Terrible breakfast. Hotel staff smoking in the reception. Air conditioning fails to work most of the time.
Response from Mohammed on 30 Jan 2016
Dear Guest Greeting from Le Vendome hotel I would like to thank you for your note and i would like to inform i am sorry to hear this informations , and i will do my best to access to comfortable services and clear to our guests. we are very sorry for you and we hope you will come to visit our hotel again. Best Regards Le Vendome hotel Operations Manager Mohammed Al yousef

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff but older, slightly run down hotel
The hotel has seen better days but the staff is friendly and helpful. The price is quite high though and I think there are better deals out there.
Response from Mohammed on 30 Jan 2016
Dear Guest Greeting from Le Vendome hotel I would like to thank you for your note and i would like to inform i am sorry to hear this informations , and i will do my best to access to comfortable services and clear to our guests. we are very sorry for you and we hope you will come to visit our hotel again. Best Regards Le Vendome hotel Operations Manager Mohammed Al yousef

6/10 Okay

farid, florida

Liked: Staff & service, room comfort
it is Ok.
The staff is helpful. towel is very old. no body help you with unload the luggages,
Response from Mohammed Al Yousef on 30 Nov 2015
Dear Guest Greeting from Le Vendome hotel I would like to thank you for your note and i would like to inform i am sorry to hear this informations , and i will do my best to access to comfortable services and clear to our guests. we are very sorry for you and we hope you will come to visit our hotel again. Best Regards Le Vendome hotel Operations Manager Mohammed Al yousef

8/10 Good

mario, Guatemala

Liked: Cleanliness, staff & service, room comfort
Good place to stay
close to everything
Response from Mohammed on 30 Jan 2016
Dear Guest Greeting from Le Vendome hotel I would like to thank you for your note and i would like to inform i am sorry to hear this informations , and i will do my best to access to comfortable services and clear to our guests. we are very sorry for you and we hope you will come to visit our hotel again. Best regards Le vendome hotel Operations Manager Mohammed Al Yousef

6/10 Okay

debbie n peter, university place washington usa

Liked: Staff & service
Disliked: Room comfort
Great staff so so room misleading service
April 2015 hotel seemed surprised when we arrived. Ali at front desk incredibly helpful and spoke excellent English. Also gave us his personal cell and encouraged us to call if we ran into any problems. Room good size but a little shabby with stained chair. Musty odor in room.Good shower and nice breakfast. Free parking consisted of driving over sidewalk in two available spaces Also advertised credit cards accepted but their credit card machine didn't work.
Response from Mohammed Al yousef on 30 Nov 2015
Dear Guest Greeting from Le Vendome hotel I would like to thank you for your note , and i will do my best to access to comfortable services and clear to our guests. we hope you will come to visit our hotel again. Best Regards Le Vendome Hotel Operations Manager Mohammed Al yousef

6/10 Okay

Hosny, Cairo

old fashioned hotel
My stay was for one night. I changed my room because of a bad smell.breakfast was ok. Overall I would rate this as a 3 star hotel and not 4
Response from Mohammed on 30 Jan 2016
Dear Guest Greeting from Le Vendome hotel I would like to thank you for your note , and i will do my best to access to comfortable services and clear to our guests. we hope you will come to visit our hotel again. Best Regards Le Vendome Hotel Operations Manager Mohammed Al yousef

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No
Your classification of this hotel is not correct The bed is not comfortable we came out of backache Bathroom is poor, towels are bad , old and smelly

2/10 Terrible

Brian, Townsville , Australia

Disliked: Property conditions & facilities, room comfort
Needs Revamp
This hotel may have been good 20 years ago but now very out of date. Service was good but hotel needs a complete overhaul . Pizza Hut just across the street was good . Stayed at Marriott other days in Amman for less money per night and it was a GREAT 5 STAR hotel.
Response from Mohammed Al yousef on 30 Nov 2015
Dear Guest Greeting from Le Vendome hotel I would like to thank you for your note , and i will do my best to access to comfortable services and clear to our guests. we hope you will come to visit our hotel again. Best Regards Le Vendome Hotel Operations Manager Mohammed Al yousef

4/10 Poor

Francisco, Madrid

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
This hotel has seen better times
The hotel probably was rated 4 stars long time ago. Right now the place is just not in the best condition. Staff are friendly, and the location is not bad (calm area, just 2 dinars from the citadel by taxi), but the rooms are maintained with little care (frayed doorframe, stained carpet, old furniture...). For the price, it's not worth it. Just for a little more it's possible to get a real 4* hotel or even a 5* hotel.
Response from Mohammed on 30 Jan 2016
Dear Guest Greeting from Le Vendome hotel I would like to thank you for your note , and i will do my best to access to comfortable services and clear to our guests. we hope you will come to visit our hotel again. Best Regards Le Vendome Hotel Operations Manager Mohammed Al yousef

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel le vendome amman
Breakfast sucks, Hotel is not as clean as it should and the rooms are just acceptable if you cannot fins smth else.
Response from Mohammed on 30 Jan 2016
Dear Guest Greeting from Le Vendome hotel I would like to thank you for your note , and i will do my best to access to comfortable services and clear to our guests. we hope you will come to visit our hotel again. Best Regards Le Vendome Hotel Operations Manager Mohammed Al yousef

8/10 Good

Alex, Cairo, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LA Traveler
Le Vendome is a fine addition to the burgeoning Amman hotel scene. My room was clean, comfortable and reasonably priced (discount factored in for Ramadan), and the staff were superb. I'd highly recommend a stay at Le Vendome.
Response from Mohammed Al yousef on 30 Nov 2015
Dear Guest Greeting from Le Vendome hotel I would like to thank you for your note , and i will do my best to access to comfortable services and clear to our guests. we hope you will come to visit our hotel again. Best Regards Le Vendome Hotel Operations Manager Mohammed Al yousef

6/10 Okay

TAKANOBU

Liked: Room comfort

6/10 Okay

TAKANOBU

Liked: Cleanliness

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Handig gelegen hotel
Een prachtige receptie met hotel kamers die niet echt goed schoon gehouden worden, vooral de badkamer. Groot verschil in de grootte van de kamers voor ongeveer dezelfde prijs. Voor een kort verblijf, max één week, is het hotel geschikt. Een aantal restaurants op loopafstand. Receptionisten zeer vriendelijk. De gegevens van de hotelwebsite kloppen niet helemaal, bv restaurants/koffieshop.
Response from Mohammed on 30 Jan 2016
Dear Guest Greeting from Le Vendome hotel I would like to thank you for your note and i would like to inform i am sorry to hear this informations , and i will do my best to access to comfortable services and clear to our guests. we are very sorry for you and we hope you will come to visit our hotel again. Best regards Le vendome hotel Operations Manager Mohammed Al Yousef

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint
Ganska bra läge till allt i Amman! Utmärkt hotell! Rekommenderat!
Response from Mohmmed Al yousef on 30 Nov 2015
Dear Guest Greeting from Le Vendome hotel I would like to thank you for your note Best regards Le vendome hotel Operations Manager Mohammed Al Yousef

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mohammed on 30 Jan 2016
Dear Guest Greeting from Le Vendome hotel I would like to thank you for your note and i would like to inform i am sorry to hear this informations , and i will do my best to access to comfortable services and clear to our guests. we are very sorry for you and we hope you will come to visit our hotel again. Best Regards Le Vendome hotel Operations Manager Mohammed Al yousef

4/10 Poor

Muaiad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
er slet ikke det jeg forventet
vil ikke anbfalde nogen tage til den hotel . vireklighed er anderledes, end den p[ billedet
Response from Mohammed on 30 Jan 2016
Dear Guest Greeting from Le Vendome hotel I would like to thank you for your note , and i will do my best to access to comfortable services and clear to our guests. we hope you will come to visit our hotel again. Best Regards Le Vendome Hotel Operations Manager Mohammed Al yousef

4/10 Poor

Vincent, Paris

Disliked: Cleanliness, staff & service, room comfort
Triste et sans interet
Chambre sinistre, piscine inopérante, personnel froid, pas de parking bref aucun intérêt.
Response from Mohammed Al yousef on 30 Nov 2015
Dear Guest Greeting from Le Vendome hotel I would like to thank you for your note , and i will do my best to access to comfortable services and clear to our guests. we hope you will come to visit our hotel again. Best Regards Le Vendome Hotel Operations Manager Mohammed Al yousef