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Reviews of Arab Tower Hotel

2 out of 5
Arab Tower Hotel
Al Hashimi Street, Amman

Reviews

7.6

Good

Rating 10 - Excellent. 50 out of 232 reviews" "
Rating 8 - Good. 97 out of 232 reviews" "
Rating 6 - Okay. 65 out of 232 reviews" "
Rating 4 - Poor. 15 out of 232 reviews" "
Rating 2 - Terrible. 5 out of 232 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

6.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, the team working there were very kind and helpful.
Stayed 6 nights in Mar 2024

10/10 Excellent

Neelam

Stayed 2 nights in Dec 2023

10/10 Excellent

william

Stayed 1 night in Sep 2023

10/10 Excellent

Shan

Stayed 1 night in Jun 2023

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at the property, the staff was always courteous and friendly and very helpful whenever we inquired about something. I would definitely stay there again. Thank you Timan for your assistance during our stay.
Stayed 4 nights in Mar 2023

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. They even upgraded me to a quieter room, which I didn't ask for. Highly recommend!
Stayed 1 night in May 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grear hotel with wonderful staff always willing to assist! Would definitely rebook at this hotel!
Stayed 2 nights in Jan 2022
Response from Tamim on 26 Jan 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff. I've come back here for my third time. Good location for downtown and the North Station for trips further afield.
Stayed 4 nights in Sep 2021

8/10 Good

Naseer Shaikh

Liked: Staff & service
Disliked: Property conditions & facilities
OK hotel
Staff was very friendly and helpful. Hotel condition particularly bath room was bad.
Stayed 2 nights in Jan 2020
Response from Tamim on 21 Feb 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and warm and bedding all very clean. The breakfast was lovely. The chef cooked omlettes or pancakes for you and the view from the rooftop breakfast room was wonderful. The man on reception was extremely helpful. Nothing was too much trouble for him.
Stayed 1 night in Nov 2019
Response from Tamim Alkhatib on 18 Dec 2019
Thank you for your review W hope to see you again in the near future

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Tamim on 5 Dec 2019
Thank you for your review

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great location
Clean rooms . Great location and very friendly staff.
Stayed 2 nights in Sep 2019
Response from Tamim Alkhatib on 7 Sept 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2019
Response from Tamim Alkhatib on 7 Sept 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jun 2019
Response from Tamim on 15 Aug 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Yuck
This hotel should cost 20-30 JOD/night. It’s old, dirty, and NOISY. I heard cars go by all night and I slept with a towel on the pillow. The chairs were gross looking, like they’d never been washed. Everything is stained.
Stayed 1 night in Apr 2019
Response from Tamim Alkhatib on 13 May 2019
Thank you for your review your notes will be consider

6/10 Okay

Janet

Disliked: Cleanliness, property conditions & facilities, room comfort
Located in the old city of Amman
This place is rather run down. However, the staff are friendly enough and the location is great for exploring the old city of Amman, close to the Roman theater, Citadel, souks and restuarants.
Stayed 3 nights in Apr 2019
Response from Tamim Alkhatib on 25 Apr 2019
Thank you for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location to everything I was going to visit couldn’t have been better. It is a nice hotel for my first visit on a budget
Stayed 2 nights in Apr 2019
Response from Tamim Alkhatib on 17 Apr 2019
Thank you for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2019
Response from Tamim Alkhatib on 1 Apr 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Tamim Alkhatib on 15 Mar 2019
Thank you for writing a review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2019
Response from Tamim Alkhatib on 12 Feb 2019
Thank you for your review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel well-situated metres from the Roman amphitheatre and just down the hill from Citadel in a vibrant area full of shops and places to eat. The view from the Breakfast room is second to none.
Stayed 2 nights in Jan 2019
Response from Tamim Alkhatib on 24 Jan 2019
Thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good find in Amman
Hotel was standard for Jordan. The owner was extremely nice! He gave us a breakfast box because he knew we were checking out before breakfast began the next day. He even asked us for suggestions we wanted for breakfast. The room was clean. Hot water was only from 6-10am and 7pm-midnight. Wifi was very strong. Heat on the furnace was only turned on for a few hours during the night, leaving the room quite cold. We were there during winter, though, but no air conditioning in the summer. Hotel was central. We could walk to all the sights and lots of places to eat.
Stayed 1 night in Jan 2019
Response from Tamim Alkhatib on 14 Jan 2019
Hello, Thank you for taking the time to share your experience during your recent stay at Arab Tower Hotel We hope to see you again in the near future Best regards

10/10 Excellent

AYESHA

Best value hotel in downtown Amman! I can go on about raving about the hospitality of this hotel and how well they accomodate you. Its a value hotel so its very basic but they go out of their way to offer any help. The staff is the best part and so friendly. They arranged a taxi for my trip to Petra at a very accomodating price. They also gave me a map and explained where to go in the area to shop and sightsee. The roman amphitheatre is walking distance and so are so many shops to shop and eat at. The room was comfortable and so were the beds. The wifi worked great and the breakfast is also very good. Great hotel!
Stayed 1 night in Nov 2018
Response from Tamim on 27 Nov 2018
Hello, Thank you for your review Hope to see you again Bet regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Easy stay at Arab Tower
We stayed in Amman for 2 nights and wanted to be central in the old downtown. It is right near the citadel and roman theatre. A 5 min walk to Rainbow street. Rooms are cosy, but this is a budget hotel. We wanted somewhere to sleep! It worked for us, the staff were helpful and friendly particularly the breakfast crew who looked after us :) Breakfast is enough to get you going, fresh omelettes and pancakes, with regular dips and breads, coffee, juice etc.
Stayed 2 nights in Nov 2018
Response from Tamim on 27 Nov 2018
Hello, Thank you for your review We hope to see you again Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2018
Response from Tamim Alkhatib on 31 Oct 2018
Tank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great downtown location close to my favorite clothing shops, and my barber and the best place for baklava and ice cream and all right next to the roman coliseum and the best rooftop breakfast spot with great 360" vista
Stayed 4 nights in Oct 2018
Response from Tamim Alkhatib on 31 Oct 2018
Thank you for your review

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Tamim Alkhatib on 19 Oct 2018
Greetings from Amman, Thank you for your review Hope to see you again in the future Best regards

8/10 Good

Lorraine, Cochrane

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent right in the heart of downtown. The breakfast was good, real coffee would be a bonus though!
Stayed 4 nights in Sep 2018
Response from Tamim Alkhatib on 19 Oct 2018
Hello, Thank you for taking the time to share your experience during your recent stay at Arab Tower Hotel Your note will be considered Best regards

8/10 Good

GaboNY, Queens New York

Liked: Staff & service, property conditions & facilities, room comfort
I have to recognise that the staff is very friendly and always helpful . This guy on the restaurant in the rooftop was always asking if we were ok and helped us to find the perfect things to do in that specific day . I think as soon as they have the opportunity they going to fix the facilities. The only think that didnt like was the shower shares space with the toilet but not a nig deal .. thanks guys we had a great time
Stayed 7 nights in Sep 2018
Response from Tamim Alkhatib on 2 Oct 2018
Greetings from Amman, We appreciate that you took the time to share your experience during your recent stay at Arab Tower Hotel Thank you for your kind words about the staff and the hotel Your note will be considered We hope to see you again Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in the downtown, variety of restaurants in waking distance to enjoy the night.
Stayed 1 night in Aug 2018
Response from Tamim Alkhatib on 2 Oct 2018
Thank you for your review

10/10 Excellent

CJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff great location breakfast buffet was just so-so great price great hotel to stay in amman
Stayed 5 nights in Aug 2018
Response from Tamim on 29 Aug 2018
Hello, Thank you for taking the time and share your experience during your recent stay at our hotel We hope to see you again Best regards

8/10 Good

Lizzie, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the heart of the city. This is a basic hotel but is very clean and feels safe!
Stayed 1 night in Aug 2018
Response from Tamim Alkhatib on 29 Aug 2018
Hello, Thank you for taking the time and write a feedback about your stay at our hotel, thank you for the good words about the hotel We hope to see you again Best regards

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2018
Response from Tamim Alkhatib on 29 Aug 2018
Hello, Thank you for your stay and your feedback Best regards

10/10 Excellent

Jeanette, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
This hotel is in the perfect location to breeze through all the old Roman architecture, catch a show at the amphitheater, see Amman's city life, and eat some authentic Jordanian cuisine. The rooms are a great size, clean, and the staff is extremely helpful. Highly recommend for anyone who wants to see it all in one afternoon.
Stayed 1 night in Jun 2018

10/10 Excellent

Isa, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not a five stars hotel, however, it is located innthe center of the city. If you want to taste of how people lives in Amnan, Jordan; this is the place to stay. Breakfast is included, try the omelette!!! It was the best.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The room I stayed had two bathrooms. Both are too small. Too inconvenient.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in May 2018

8/10 Good

GL, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Good Value
Stayed here two nights en route to Petra. Located in the Old Town close to all the markets, famous restaurants, bakeries, stores and a 30 minute up-hill walk to the Citadel if you're up for it. Clean rooms with decent showers and comfortable beds. Wifi worked in the rooms and the staff was very helpful and friendly. Water available in the in-room fridge which was convinient. Good value for what you pay for. Would recommend.
Stayed 2 nights in Apr 2018

8/10 Good

Joyce

Liked: Cleanliness, staff & service, room comfort
Nice place, great location
The staff here are extremely helpful and the location is great. The hotel itself is a little worn but clean and comfortable. The bath towels are downright luxurious! Nice breakfast. Very helpful in making arrangements for a car and drive....ask for Iyat, he was a great driver and very knowledgeable about the ares we visited.

6/10 Okay

David

Liked: Staff & service
Stayed 1 night in Feb 2018

6/10 Okay

Doug, Manhattan Beach CA

Liked: Cleanliness, staff & service
Good for Budget Traveler
Good location to sights, good breakfast, very friendly and helpful staff! Room was tight but clean and adequate for budget travel.
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but the room needs some touching up
Central location that is convenient for visiting the main sights of Amman. Staff is helpful. However the room needs a bit of touching up.

8/10 Good

LOUISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good shopping area.
I had a very smoth and enjoyable stay. Nice breakfast, nice staff.

8/10 Good

Khuluod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

assad

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Center of the city
This is the perfect hotel in downtown Amman if you're not looking for glitz and glamour. I stayed here just one night, and that's what it was perfect for. I have no complaints.

10/10 Excellent

Jay , Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel in an excellent location
For a budget hotel it was great, excellent and friendly staff, great location and comfortable beds this place is great place to stay after a long day exploring Amman and other parts of Jordan. Will definitely book this hotel and recommend it to anyone staying in Amman

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
The experience is OK for a last minute choice. An OK place to just sleep and leave.

8/10 Good

Steve, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, reasonable price, friendly staff.
When visiting a city I prefer to stay close to the action. Unfortunately, that's normally expensive. So I look for a reasonably priced hotel that is central. The Arab Tower Hotel is not a four or five-star facility. But it is central and very reasonably priced. A nice bonus is the quality of staff at the hotel. They went out of their way to help and after just two nights I felt I'd made some new friends. The breakfast omelets and pancakes were outstanding.

6/10 Okay

Prafulchandra, Wembley

Disliked: Property conditions & facilities
Old hotel
Middle of busy Amman.