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Reviews of Inn on Boltwood

3 out of 5
Inn on Boltwood
30 Boltwood Ave., Amherst, MA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 373 out of 519 reviews" "
Rating 8 - Good. 104 out of 519 reviews" "
Rating 6 - Okay. 29 out of 519 reviews" "
Rating 4 - Poor. 8 out of 519 reviews" "
Rating 2 - Terrible. 5 out of 519 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kathryn

Travelled with family
Liked: Amenities
Charming inn. Very pretty in a gorgeous area. The bathroom shower had stains- my only complaint.
Stayed 2 nights in May 2024

10/10 Excellent

Danielle

Liked: Staff & service, amenities, property conditions & facilities
Welcoming and well maintained
Stayed 1 night in May 2024

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff!
Stayed 1 night in May 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very clean and love the air purifiers in the room!
Stayed 1 night in Apr 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Amherst. Walkable to shops and historical sites. The restaurant was lovely and meals were delicious! Free parking on site. Staff was helpful and welcoming.
Stayed 1 night in May 2024

10/10 Excellent

DeCourcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel!
Stayed 1 night in Apr 2024

10/10 Excellent

Anna, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint old charm inn right in town, lovely! Dinner at restaurant was delicious!
Stayed 1 night in Apr 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
A little noisy, small bathrooms, check in was a little awkward. All was offset by the location and good food in the restaurant.
Stayed 1 night in Apr 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s always perfect!
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint property that feels like you are stepping back in time. Very friends staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

DANIEL

Stayed 2 nights in Apr 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Lovely and helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Stayed 1 night in Mar 2024

6/10 Okay

Karen

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs updating from top to bottom- dining room, guest rooms, exercise room, the latter of which is so small three people in there were struggling to make room for each other. But very nice front desk staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah

Stayed 2 nights in Mar 2024

10/10 Excellent

maria alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing specific
Stayed 1 night in Mar 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stately historical hotel is superbly maintained with warm welcoming foyers, outdoor gathering spaces and captures my memories of New England. It is only outdone by the genuine friendliness and professionalism of its staff. Loved it!
Stayed 1 night in Mar 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming decor and staff in a central location.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Exceptional staff!
Stayed 1 night in Mar 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old school classy hotel. Food in restaurant was high quality. Very clean. My only complaint would be that the walls are thin. Other than that, we had a lovely stay visiting Umass Amherst.
Stayed 2 nights in Mar 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the center of Amherst. Rooms were large and nicely decorated. The hotel retains its antique charm but feels fresh and clean. We especially liked the bartenders in the restaurant.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute friendly hotel for visiting Amherst
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole, Scarsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, welcoming, and comfortable environment.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, amazing staff! Wonderful, older inn !
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5 Would recommend!
What a lovely place to land after several days of non-stop traveling and appointments! Comfortable and welcoming room, wonderful restaurant. We greatly appreciated our stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic inn. Restaurant is very good for dinner and breakfast. Staff are very nice and helpful. Love the library with big fireplace!
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Nicole, Scarsdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the warm welcome and sharing of so much information on wonderful offerings at the property and beyond, during our stay and for future stays.
Stayed 1 night in Jan 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay. Highly recommend.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We appreciate that the inn helped us find a taxi.
Stayed 2 nights in Jan 2024

10/10 Excellent

Marybeth

Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two nights at the Boltwood Inn, so we could explore Amherst. Our itinerary included a tour of the Emily Dickenson house, the Yiddish Book Center and the Eric Carle Museum. Recommend all three places, if you are passing through Amherst. Boltwood Inn is a historic building, so don’t go in expecting a modern hotel. We had two of the double queen rooms with the extra sitting area. The sitting area provide a quiet place to sit. Not long after check-in, we had to switch one of our rooms, because the heater wasn’t working. We were grateful they still had an identical room available. The lobby area was nice and had a cozy parlor room with a fireplace, books and board games. That place was also used for a special afternoon tea that you had to prebook. We did not attend the tea. We did dine in the restaurant, which seemed popular with the locals. We enjoyed our dinners, but breakfast service was slow and the food did not come out hot. I would search for another breakfast option, if I returned to Amherst.
Stayed 2 nights in Dec 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is awesome
Stayed 1 night in Dec 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place to stay!
The Inn at Boltwood is fabulous. I love the restaurant with the leather banquets and perfect lighting, terrific menu offering and delicious food. Our room is lux and dreamy! We will definitely be staying here while visiting Amherst over the next 4 years!
Stayed 1 night in Nov 2023

10/10 Excellent

Alison

Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually did get our VIP bonus which we used this morning for breakfast at the hotel restaurant. It was lovely.
Stayed 2 nights in Nov 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect.....
Stayed 1 night in Nov 2023

10/10 Excellent

Domenica F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful place to stay! The ambiance, how clean it is, cozy, great customer service, excellent food - all around perfect!
Stayed 1 night in Nov 2023

10/10 Excellent

Ibis

Liked: Cleanliness, staff & service, property conditions & facilities
It is a historic, cozy, essence of hospitality also well located to a visitor which would like to either hike, walk, or tour to the multiple natural and intellectual attractions.
Stayed 4 nights in Nov 2023

10/10 Excellent

Renate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful heritage hotel , very relaxed atmosphere , great & friendly staff, very comfortable rooms and lobby area, the restaurant exquisit - can’t wait to come back
Stayed 3 nights in Nov 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Paulo

Liked: Cleanliness
Disliked: Staff & service
3*
Heading downhill.
Stayed 1 night in Oct 2023