Thank you for the feedback, Al. We apologize for the delay to check-in to your room at 3pm. Your comments are helping us to make improvements to our service, from check-in to check-out. Thank you for being our guest, Al. We hope you will give our hotel another opportunity to serve you in the future.

Thank you for the review, Gerald. We are using your feedback to make improvements throughout our hotel, so that your next stay will be even more enjoyable. Thank you for staying with us, and we look forward to welcoming you back soon!

Thank you for the 5 out of 5 rating, Rocio! We are glad to hear that you found our hotel clean and our service to be friendly. Thank you for staying with us, and we hope to welcome you back in the near future!

Thank you for the review, Jonathan. We're sad to hear that you did not have an amazing experience with us. Please accept our sincere apology for the inconveniences you experienced. Your feedback is being put to use to immediately make improvements to our hotel and customer service. Thank you for being our guest, Jonathan. We look forward to the opportunity to welcome you back!

Thank you for the 5 out of 5 rating, Zoeanne. We are glad to hear that you enjoyed our nice, clean facility, friendly staff, and our famous warm cookies. We look forward to welcoming you back in the near future!

Thank you for the 5 out of 5 rating, George. We are happy to hear that you had an awesome experience with an excellent price! Thank you for staying with us, George. We look forward to the opportunity to serve you again in the future!

Thank you for the review, Somphep. We are happy to hear that you enjoyed your stay and found our hotel to be nice and clean. Thank you for being our guest, Somphep. We hope to welcome you back soon!

Thank you for the review, Hector. Our hotel is currently planned to undergo a full renovation later this year, and the furniture is on the list of items that will be updated. We appreciate your feedback, and we hope that you will return in the future to experience the improvements that we are making. Thank you for being our guest, Hector!

Thank you for the 5 out of 5 rating, Veniamin. We are glad to hear that you enjoyed your stay and found our staff to be friendly and helpful. Thank you for being our guest. We look forward to the opportunity to serve you again in the future.

Thank you for the review, David. We look forward to seeing you again in the near future. Thank you for being our guest!

Thank you for the 5 out of 5 rating, Andrew! We are glad to hear that you enjoyed your stay and also found our staff friendly. Thank you for being our guest, Andrew. We look forward to welcoming you back soon!

Thank you for the 5 out of 5 rating, Angelica. We hope to see you again soon!

Thank you for the review, Carlos. We feel that American Canyon and the Napa Valley are safe areas, and we are sad to hear you feel otherwise. Our hotel is located about 1 block away from the brand new police and fire station here in American Canyon, and we have safety and security measures in place to help keep our hotel a safe environment for everyone to enjoy. If there is anything in particular that made you feel unsafe, please reach out to us and we would be happy to discuss. Thank you for being our guest, Carlos!

Thank you for the review, Lin. We look forward to the opportunity to serve you and provide you with an amazing experience in the future. Thank you for being our guest!

Thank you for the review, Randy. We're sorry to hear that you did not have an amazing experience. We value your feedback and would be happy to discuss your experience in greater detail. Thank you for being our guest, Randy. We look forward to the opportunity to welcome you back for a great stay in the future.

Thank you for the review, Uriel! We look forward to seeing you again in the future.

Thank you for the 5 out of 5 rating, Ruben! We are in the process of renovating our hotel, including the carpets. We appreciate your feedback regarding vaccumming, and we are using your feedback to make improvements throughout our hotel.Thank you for being our guest, Ruben. We hope to see you again soon!

Thank you for the review, John. Please accept our sincere apologies for the poor experience you had during your stay with us. We appreciate your feedback and are using it to make improvements throughout our hotel. I will be in contact you directly to discuss your stay in detail. Thank you for being our guest, John.

Thank you for the 5 out of 5 rating, Yizhen! We look forward to seeing you again in the near future.

Thank you for the review, Robert!

Thank you for the comments, Donald. We have updates planned for the hotel which are coming very soon. We hope you will be able to experience the changes in the near future during your future stay with us!

Thank you for the comment, Sandra. We apologize for the A/C unit impacting your sleep. Our goal is to provide a comfortable night's rest for all of our guests, and your feedback is helping us to make improvements to our hotel and the service we provide to our guests.

Thank you for the kudos to our staff!

Thank you for the feedback on your recent stay with us!

We are glad to hear that you had an excellent stay. We do not charge for parking at the hotel. We're sorry to hear about your experience in San Francisco. In the future, feel free to speak with our front desk staff for recommendations on parking and transportation options to and from San Francisco!

We're glad to hear that you found our hotel clean and our staff friendly. Thank you for the review, Ana!

Thank you for the review, Jose. There's lots of amazing food to try here in the Napa Valley, some of which is available nearby here in American Canyon!