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Reviews of Umaid Haveli - A Heritage Style Hotel & Resort

4 out of 5
Umaid Haveli - A Heritage Style Hotel & Resort
CP-5 RIICO Kukas, Amer, Rajasthan

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 47 reviews" "
Rating 8 - Good. 15 out of 47 reviews" "
Rating 6 - Okay. 8 out of 47 reviews" "
Rating 4 - Poor. 2 out of 47 reviews" "
Rating 2 - Terrible. 4 out of 47 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in Apr 2024
Response from ranvijay on 4 May 2024
Thanks a ton

10/10 Excellent

Autumn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful! We had a wonderful stay and the staff were friendly and helpful.
Stayed 3 nights in Aug 2023
Response from ran on 11 Aug 2023
Thanks a ton

8/10 Good

Himanshu, New Delhi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay at this resort. The rooms and washrooms were clean and tidy. The room was very spacious and the ambience of the room was very royal looking. I would love it more if they had a bathtub too in their amenities since the pool was not accessible due to local COVID-19 guidelines. The food was NOT at all good, whether I speak of dinner or of breakfast buffet. It was like the chef doesn't know what salt is and how is it used. The games they had were good apart from the Table Table table which is of quite small size. The open area of terrace was also great where we sat till quite late at night before they closed it at around 2:00-30 AM. But, do take note, that this resort is in Amer (near to Amer Fort) and is about 30 kms (~30 mins drive) from main Jaipur city. So, overall my stay at this resort was good and enjoyable.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
the architecture is very rajasthan and impressive but the staff have no smile and the shower is the worse among all the hotels we stay throughout India. There was no view and is bit too far from the sightseeing spots.
Stayed 2 nights in Feb 2020
Response from ranvijya on 11 Mar 2020
Thanks a ton for the feedback

10/10 Excellent

Shashank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shashank vyapari
Excellent ambiance. Good food and good service.
Stayed 2 nights in Dec 2019
Response from ranvijay on 30 Dec 2019
Thanks a ton

8/10 Good

Rajnish

Liked: Staff & service, room comfort
The stay was enjoyable, Hotel looks run down, room maintenance very poor, shower drainage blocked Breakfast choice very limited.
Stayed 1 night in Aug 2019
Response from ranvijay on 20 Aug 2019
Thanks a ton

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from ranvijay on 11 Jun 2019
Thanks a ton for your feedback

2/10 Terrible

Shibaji

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from ranvijay on 27 Apr 2019
Thanks for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from ranvijay on 1 Apr 2019
Thanks a ton

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
The staff was non cooperative, unprofessional and service was horrible..They didn’t have professional fair and honest treatment for their customers including me.
Stayed 2 nights in Feb 2019
Response from ranvijay on 5 Mar 2019
Thanks for your feedback

8/10 Good

Karun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean place to stay
It was a nice and pleasant stay
Stayed 1 night in Feb 2019
Response from ranvijay on 5 Mar 2019
Thanks a ton

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inside Hotel good .. outside hotel busy area.
Hotel is good inside. Locality is not that great. Not very open outside the hotel. Close to the Amer Fort.
Stayed 2 nights in Feb 2019
Response from ranvijay on 27 Feb 2019
Thanks for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from ranvijay on 26 Jan 2019
Thanks a ton

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palace Hotel in Jaipur
Great gem in Jaipur! Loved every minute here. Great buffet breakfast!
Stayed 1 night in Jan 2019
Response from ranvijay on 15 Jan 2019
Thanks a ton

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018
Response from ranvijay on 17 Nov 2018
Thanks a ton

6/10 Okay

A, Kolkata

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not good value for money, location is also far away from city which at times can be problematic and most importantly lack of professionalism
Stayed 3 nights in Nov 2018
Response from ranvijay on 14 Nov 2018
Thanks for a feedback

8/10 Good

Padma

Liked: Staff & service, property conditions & facilities, room comfort
Good one for the budget. Nice decor and clean room
Hotel decor is beautiful. Breakfast was good. Lot of picturesque places displaying heritage. Wifi was good. We had the suite for 5. Very spacious rooms. The hot water jug needed some serious scrubbing inside and so was iron box and stand both of which we didnt use. Otherwise the rooms were very clean and comfortable and enjoyable.front desk services were great for car rentals and sight seeing. Jaipur map and city guide was of great help.
Stayed 2 nights in Nov 2018
Response from ra on 14 Nov 2018
Thanks a ton

6/10 Okay

Marjorie

Liked: Cleanliness, property conditions & facilities, room comfort
Place is good for the price we paid... Food could use an improvement... Staff at front desk were friendly and accomodating enough...
Stayed 5 nights in Oct 2018
Response from ranvijay on 17 Oct 2018
Thanks a ton for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one
Nice stay overall - just bit far from Jaipur city..
Stayed 2 nights in Aug 2018
Response from ranvijay on 5 Oct 2018
Thanks a ton

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Bhanwar nathawat on 29 Aug 2018
Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautifully maintained, clean, and had great service! Thoroughly enjoyed my stay here.
Stayed 2 nights in Jul 2018
Response from ranvijay on 9 Aug 2018
Thanks a ton

10/10 Excellent

Shruti, Noida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It was nice experience. Clean, well maintained and awesome staff behaviour. I would definitely recommend and re-visit this hotel.
Stayed 1 night in Apr 2018
Response from ranvijay on 11 Apr 2018
Thanks a ton

6/10 Okay

shekhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place to stay...
It is an amazing hotel, with traditional Rajasthani decor, located in nice and clean area of Kukas, about 700 meters off the Delhi-Jaipur highway. Very well maintained, with clean and spacious rooms. You get an awesome view of the Sunset from the rooftop - which has a small pool and cafe(non functional when I was there). Being away from the city it is not an easy commute. You have to use UBER or OLA to call for a cab, costs about INR 150-200 and an hour each way. I feel it is better to stay in the city and save on time for sightseeing trips.The hotel location is close to Amber Fort and Jal Mahal.
Response from ranvijay on 11 Apr 2018
Thanks for your valuble feedback

8/10 Good

mic, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room
Very good, clean, nice staffs and quiet Breakfast line may b too short
Stayed 1 night in Mar 2018
Response from ranvijay on 3 Apr 2018
Thanks a ton

4/10 Poor

RALPH

Liked: Cleanliness, property conditions & facilities
Umaid Haveli was not worth the drive
When we booked we had an impression we were staying somewhere away from the city with a view of hills etc but back at the ranch it is 20km from Jaipur in an industrial come University town that was so odd. Strange place for a hotel. The only redeeming feature is the amazing white metal covered carved doors that make up the entrance.
Stayed 2 nights in Feb 2018
Response from ranvijay on 3 Apr 2018
Thanks for your feedback

10/10 Excellent

M2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a hiddem gem!
Other reviews knocked points for the location, which is outside Jaipur city, but since we had a car and driver this was no matter to us. It proved a quiet respite from the hectic city and a truly wonderful experience. Certainly one of the best hotels throughout our say in India. Hesitant to write this review only because I hope for it to remain a hidden gem but too good not to share. Thank you, Umaid Haveli staff.

8/10 Good

Amey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel but very far from airport and city
1. Beautiful Hotel, 2. Very good staff 3. Clean rooms 4. Good breakfast 5. Dinner was ok, not great 6. Away from city and 1.5 hrs away from airport

6/10 Okay

Verified traveller

Overpriced Hotel
Cons: - Very expensive hotel compare to facilities provided. - Very expensive food, One water bottle cost me rupees 115 which is rupees 15 outside - TV/Cable was not working during our entire stay - wifi/Internet was not working - Extremely slow service in restaurant - Rooms are small - The hotel do not have any view - The location is not close to attractions and roads to this place are very narrow. - The restaurant staff treat differently to foreigners and Indians Pros: - Front desk staff was nice - Nice ambience - Breakfast was ok

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We went for a short 2 day visit to Jaipur, wanted to stay in a traditional Rajput style hotel. I found this hotel on Expedia and it had some beautiful pictures of the interior and especially a rooftop restaurant with lovely views of the hills. The hotel had very pleasing decor, polite staff, good room service (the tea especially was a huge hit!). We were quite disappointed though when we were told that the rooftop restaurant was not open: various reasons were cited by staff, I got the impression that they were using the rooftop pictures for marketing mainly and open the restaurant only if an event is booked in the hotel. The breakfast was mediocre, restaurant menu options for meals were quite good and well prepared.

10/10 Excellent

Bela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
Overall, It was great!!!!!!

10/10 Excellent

Lin, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet stays
This building is very decorative with beautiful hand paintings on wall and ceilings. Located a bit out of town near several universities enabled us to have good and quiet stays at nights.

8/10 Good

renu, calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem away from the bustle
The hotel was beautifully restored, its artistic character everywhere to see. Breakfast was great. A little away from the city center. Wifi was slow but we managed. Great value for your money.

8/10 Good

Pratap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
The hotel seems bigger in pictures and such a projection is deceptive. People pay to enjoy and have fun on their holiday and not sulk over the decision made. I checked in and checked out within 10 mins even though the payment was made in advance. There is no privacy with people barging into the room and hen being unapologetic. The owner barged into my room and instead of an apology kept on staring and giving cold glares. Is this what you u expect from a hotel which claims to be one of the best? I would never recommend the hotel to anyone. My money, the entire fare was paid before I reached and the hotel can keep it. But this is the hospitality business and with the approach the owners have, I doubt how they do business. Shabby approach, rude, uncouth, unapologetic is all I can say.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good overall
The room was very nice. Service was average. Seems like they are doing some renovation work.

10/10 Excellent

Jagmohan, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
It was very Pleasant stay, Amazing rooms....

6/10 Okay

Jagadish

Liked: Cleanliness, property conditions & facilities
Good hotel
Good hotel and good staff but needs some training and urgency. Hope they get better and will make the hotel 3+ star.

8/10 Good

Jagadish

Liked: Cleanliness, property conditions & facilities, room comfort
Good and decent hotel not too far from the city
Overall a good hotel and relatively new so rooms and comfits are good. The service seems to be something to be desired.

10/10 Excellent

Mary, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms in a safe and relaxing location. A drive out of the city which gave the opportunity to see elephants and camels at work. Restaurant had good views. I would use this hotel again if I am in the area.

2/10 Terrible

Saikat, mumbai

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
hopeless hotel
hotel was a house like property. service people were all nepalis. food was exorbitantly charged. all bills were fake. water bottles too was high on charge. the hotel boys knew nothing about travel though jaipur is a tourish destination. they even cannot arrange vehicles.

8/10 Good

Sumit, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in VIP area surrounded by Colleages
Nice hotel in VIP area surrounded by Colleages. Very close to highway and just 5 Km away from Amber fort. Hotel facilities were excellent and staff was helpful and courteous.

8/10 Good

craig, Valencia

Liked: Staff & service, property conditions & facilities, room comfort
Very nice hotel in tradition Rajasthan style
The hotel is located 12km / 20 minute journey from the city. It doesn't serve alcohol and there's nothing around the college campus zone to visit. The staff were great, the food excellent and overall it was very quiet.

8/10 Good

Abhay Mandal, New Delhi

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant stay
It's been a hot day weekend.. but Room A/c work like we're on a Hills station..amazingly cool. I like there fresh breakfast buffet but there should be somebody who can cook good eggs. overall a nice stay.

10/10 Excellent

Pilar, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent getaway!
The hotel room was beautiful! The room service was excellent and the food was incredible. We enjoyed breakfast and dinner at the hotel and it was all excellent. The rooftop pool was also great. Even though not directly in Jaipur, it is close enough to drive to. Totally recommended.

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019
Response from ranvijay on 30 Dec 2019
Thanks a ton

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel. Um achado.
O hotel é excelente. Totalmente decorado de modo indiano, com muito dourado. O restaurante é muito bonito, além de que possui uma excelente piscina com borda infinita e uma área de terraço muito bem decorada. Possui também uma área verde muito agradável pela manhã. Café da manha com variada comida indiana e omeletes feitos na hora. O custo beneficio é imbatível e o chuveiro é um dos melhores que já utilizei. Todo o hotel tem um clima de pequeno palácio. O único senão é a localização, distante do centro de Jaipur, contudo, de estiver com guia pré organizado para os passeios, que lhe busque no hotel, não é problema. Muito limpo. Eles possuem outro hotel man área central. Não confundir os dois.
Stayed 2 nights in Nov 2018
Response from ranvijay on 17 Nov 2018
Thanks a ton