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Reviews of The Big Texan Motel

2.5 out of 5
The Big Texan Motel
7701 Interstate 40 Access Rd, Amarillo, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2190 out of 3279 reviews" "
Rating 8 - Good. 685 out of 3279 reviews" "
Rating 6 - Okay. 212 out of 3279 reviews" "
Rating 4 - Poor. 110 out of 3279 reviews" "
Rating 2 - Terrible. 82 out of 3279 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ELLIOTT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yeehaa ! The Big Texan is great !
Stayed 1 night in May 2024

10/10 Excellent

Christy

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
It was a really good place to stay
Stayed 2 nights in May 2024

6/10 Okay

Ann

Travelled with family
Liked: Property conditions & facilities
Big Texan and Brewery was grand fun! Room was very cold, the bathroom could be renovated and we had no soap or shower gel.
Stayed 1 night in May 2024
Response from Ashli on 26 May 2024
Hey Ann! Thank you so much, we are glad you enjoyed your stay with us and sincerely apologize for any inconvenience this may have caused you. We hope to see you again.

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service
No regular coffee in our room, ice machine not working, pool not in use. other than that it was great!
Stayed 1 night in May 2024
Response from Ashli on 26 May 2024
Hey Judy! Thank you so much, we are glad you enjoyed your stay with us and sincerely apologize for any inconvenience this may have caused you. We hope to see you again.

10/10 Excellent

Meredith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in May 2024
Response from Ashli on 25 May 2024
Hey Meredith! Thank you so much, we are so glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service
We loved our stay but were disappointed that the pool wasn’t open. The food was great!
Stayed 1 night in May 2024
Response from Ashli on 25 May 2024
Hey Pamela! Thank you so much, we are glad you enjoyed your stay with us and sincerely apologize for any inconvenience this may have caused you. We hope to see you again.

8/10 Good

Taylor

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was an adorable and unique spot! My biggest concerns were the shower and bath as there was crack in the tub that made it difficult to balance and it was extremely slippery. There was also mold on the ceiling in the bathroom. The doors were also not sealed so lots of bugs made their way into the room. It’s really cute but definitely needs some work.
Stayed 1 night in May 2024
Response from Ashli on 25 May 2024
Hey Taylor! Thank you so much, we are glad you enjoyed your stay with us and sincerely apologize for any inconvenience this may have caused you. I will pass these along to the appropriate people. We hope to see you again.

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property/room was lovely and a little quirky in its own way. Staff were happy to help with any questions/queries
Stayed 1 night in May 2024
Response from Ashli on 25 May 2024
Hey Karen! Thank you so much, we are so glad you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the water pressure in the shower. Room was cleanand the beds were comfortable. No complaints.
Stayed 1 night in May 2024
Response from Ashli on 25 May 2024
Hey Michael! Thank you so much, we are so glad you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Ashli on 26 May 2024
Hey Christopher! Thank you so much, we are so glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Tahni, Mancos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint little hotel, next to The Big Texan restaurant. Spotlessly clean, easy text to check in and out, great service from Mary who came in to reconnect all the tv cords someone unplugged. The restaurant had the best food and service, at reasonable prices.
Stayed 1 night in May 2024
Response from Ashli on 24 May 2024
Hey Tahni! Thank you so much, we are so glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Liked it
Stayed 1 night in May 2024
Response from Ashli on 24 May 2024
Hey Julian! Thank you so much, we are so glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Cute place and comfy for our quick, one-night stay. Loved the self-check-in and signing the door! My only negative would be that I like a good hot shower and the water was only about luke-warm. Other than that, great, inexpensive place.
Stayed 1 night in May 2024
Response from Ashli on 25 May 2024
Hey Ebony! Thank you so much, we are so glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this cute, unique hotel!! Very clean, and decorated so cute! And you can walk right next door to the Big Texan Steak Ranch, which is a plus!!
Stayed 1 night in May 2024
Response from Karime on 23 May 2024
Hey Connie! We are glad to hear you enjoyed your stay with us, we hope to see you again soon!

4/10 Poor

W

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Karime on 22 May 2024
Hey! Thank you so much! We are so sorry to hear you you did not enjoy your stay with us we sincerely apologize for any inconvenience this may have caused. We hope to see you again soon!

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Eenjoyed the uniqueness of the stay along with the adjacent Big Texan resturant
Stayed 1 night in May 2024
Response from Karime on 21 May 2024
Hey Paul! Thank you so much for your response! We are so glad to hear you that you have enjoyed your stay with us, we hope to see you again soon!

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the Big Texan steakhouse
Stayed 1 night in May 2024
Response from Karime on 22 May 2024
Hey Jeffrey! Thank you so much! We are glad to hear you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Robert L.

Stayed 1 night in May 2024
Response from Karime on 21 May 2024
Hey Robert! Thank you so much for your response! We are so glad to hear you enjoyed your stay with us, we hope to see you again soon!

10/10 Excellent

b

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fun restaurant. Fun theme. Enjoyed this unique place. Could use more parking spaces.
Stayed 1 night in May 2024
Response from Karime on 21 May 2024
Hey B! Thank you so much! We are glad to hear you have enjoyed your stay with us, we hope to see you again soon!

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem. Unique decor in the room. The bed is the best even with the black out window that we sleep thru.
Stayed 1 night in May 2024
Response from Karime on 21 May 2024
Hey Bonita! Thank you so much! We are so glad to hear you enjoyed your stay with us, we hope to see you again soon!

8/10 Good

Blake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The motel is clean. I had a western themed room. I would stay here again.
Stayed 1 night in May 2024
Response from Karime on 21 May 2024
Hey Blake! Thank you so much! We are so glad to hear you enjoyed your stay with us, we hope to see you again soon!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Quiet. Good food next door. Very busy at the restaurant but quick.
Stayed 1 night in May 2024
Response from Karime on 20 May 2024
Hey Sharon! Thank you so much! We are glad to hear you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Debbie

The room is very nice
Stayed 1 night in May 2024
Response from Karime on 20 May 2024
Hey Debbie! Thank you so much! We are glad to hear you enjoyed your stay with us, we hope to see you again soon!

8/10 Good

Neil

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Karime on 19 May 2024
Hey Neil! Thank you so much for your response! We are glad to hear that you enjoyed your stay with us, we hope to see you again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Karime on 19 May 2024
Hey Robert! Thank you so much for your response! We are glad to hear you enjoyed your stay with us, we hope to see you again soon!

4/10 Poor

Stephen

Business traveller
Liked: Cleanliness, staff & service
When the room’s AC fails, the property should immediately provide another room. I found out that I could move to another hotel two hours later.
Stayed 2 nights in Apr 2024
Response from Ashli on 17 May 2024
Hi Stephen! We're so sorry to hear that you had a bad experience with us. We are continuously working on improving our hotel and making our guests stay as comfortable as possible. We hope to see you again soon.

10/10 Excellent

KAREN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant was nice
Stayed 1 night in May 2024
Response from Ashli on 17 May 2024
Hey Karen! Thank you so much, we are so glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

KATHRYNN Q

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That it was cute and the western theme was well done.
Stayed 1 night in May 2024
Response from Ashli on 16 May 2024
Hey Kathrynn! Thank you so much, we are so glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We totally enjoyed our stay - we would stay again, and would highly recommend. It was one of our favorite nights on our Route 66 tour! A couple of things, though... we arrived in the rain, and would have liked to be able to wipe our feet before entering the room - no mats inside or outside. Also, no chairs of any kind, inside or outside. Our only seating were the beds. If there had even been a couple of 'folders'...
Stayed 1 night in May 2024
Response from Ashli on 16 May 2024
Hey Laura! Thank you so much, we are so glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Jennifer

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent TX style motel, very good price!
Stayed 1 night in May 2024
Response from Karime on 15 May 2024
Hey Jennifer! Thank you for you response! We are glad to hear you enjoyed your stay with us, we hope to see you again soon!

8/10 Good

Adam

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Ashli on 16 May 2024
Hey Adam! Thank you so much, we are so glad you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Catherine

Travelled with partner
Fun western themed place to stay. My only issue is it’s close to a busy highway so if you are a light sleeper might be an issue. Close to the airport and right next to the Big Texan Steakhouse which was great place for a meal!
Stayed 1 night in May 2024
Response from Karime on 15 May 2024
Hey Catherine! Thank you so much! We are really glad to you enjoyed your stay with us, we hope to see you again soon!

10/10 Excellent

saichen

Liked: Cleanliness, property conditions & facilities
A fun awesome place to stay, affordable, clean, basic but convenient. Lots of dining options around. Recommend!!
Stayed 1 night in May 2024
Response from Ashli on 16 May 2024
Hey Saichen! Thank you so much, we are so glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 1 night in May 2024
Response from Karime on 14 May 2024
Hey Antonio! Thank you so much for your response! We are glad to hear that you enjoyed your stay with us, we hope to see you again soon!

10/10 Excellent

Troy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a unique motel with a stellar steakhouse. Super pet friendly and easy check in & out process.
Stayed 1 night in May 2024
Response from Ashli on 13 May 2024
Hey Troy! Thank you so much, we are so glad you enjoyed your stay with us. We hope to see you again soon.

6/10 Okay

ashley

Travelled with family and small children
We had a good stay, and the restaurant and motel are very cool. The highway noise was so loud in our room we could not sleep and the ac unit rattled so bad. Everything else was good. Very limited plug ins for electronics to charge. Nice beds, ok comfy wise. Average hotel. But the environment at the restaurant next to it was way cool!
Stayed 1 night in May 2024
Response from Ashli on 12 May 2024
Hey Ashley! Thank you so much, we are glad you enjoyed your stay with us and sincerely apologize for any inconvenience this may have caused you. We hope to see you again.

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No human contact except via text -- however, text messages (either human or bot-generated) were very polite and prompt. Booked for the kitsch factor, and that certainly satisfied. Vague musty smell.
Stayed 1 night in May 2024
Response from Karime on 15 May 2024
Hey Kathy! Thank you so much for your response! We are glad to hear you enjoyed your stay with us, we hope to see you again soon!

8/10 Good

Teri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a little confusing but location and cleanliness was great
Stayed 1 night in May 2024
Response from Ashli on 11 May 2024
Hey Teri! Thank you so much, we are so glad you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Joseph

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Karime on 22 May 2024
Hey Joseph! Thank you for your response! We are so sorry to hear that you did not receive your stay with us, we hope to see you again soon!

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, clean, and fun
Stayed 1 night in May 2024
Response from Ashli on 11 May 2024
Hey Chris! Thank you so much, we are so glad you enjoyed your stay with us. We hope to see you again soon.

6/10 Okay

Jacquelyne

Travelled with partner
Liked: Cleanliness
Cool place!
Stayed 1 night in May 2024
Response from Ashli on 11 May 2024
Hey Jacquelyne! Thank you so much, we are so glad you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a rustic themed property which I understood. Had a lovely stay but did not expect the level of noise from the passing traffic. Bring ear plugs.
Stayed 1 night in May 2024
Response from Ashli on 11 May 2024
Hey Clare! Thank you so much, we are glad you enjoyed your stay with us and sincerely apologize for any inconvenience this may have caused you. We hope to see you again.

4/10 Poor

Lynn

Travelled with family, Travelled with pets
it was worn out and old. The soap was so small you couldn’t get clean. There was a large gap under the door. The de or was old and tired
Stayed 1 night in May 2024
Response from Karime on 8 May 2024
Hey Lynn! Thank you for your response! We are so sorry to hear that you did not enjoy your stay with us. We sincerely apologize for any inconvenience this may have cause. We hope to see you again soon.

10/10 Excellent

Nicholas, Avalon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience. Very rustic decor
Stayed 1 night in Mar 2024
Response from Karime on 8 May 2024
Hey Nicholas! Thank you so much for your response! We are really glad to hear you enjoyed your stay with us, we hope to see you again soon.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Rustic Texas decor.
Stayed 1 night in May 2024
Response from Karime on 8 May 2024
Hey Rebecca! Thank you so much for your response! We are so glad to hear you enjoyed your stay with us, we hope to see you again soon!

10/10 Excellent

Kayla

Liked: Cleanliness, amenities
Very nice hotel, everything was clean
Stayed 1 night in May 2024
Response from Karime on 8 May 2024
Hey Kayla! Thank you so much for your response! We are so glad to hear you have enjoyed your stay with us, we hope to see you again soon!

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool property and vibes right off 40. A little dated but still dope. Definitely recommend a stay.
Stayed 1 night in May 2024
Response from Karime on 7 May 2024
Hey Zachary! Thank you so much for your review! We are so glad to hear you enjoyed your stay with us, we hope to see you again soon

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice...for the money. Steak right across the parking lot. Would stay there again.
Stayed 1 night in May 2024
Response from Karime on 7 May 2024
Hey Sam! Thank you so much for your review! We ae so glad to hear that you enjoyed your stay with us, we hope to see you again soon.

2/10 Terrible

Christy

Stayed 1 night in May 2024
Response from Ashli on 26 May 2024
Hi Christy! We're so sorry to hear that you had a bad experience with us. We are continuously working on improving our hotel and making our guests stay as comfortable as possible. We hope to see you again soon.

10/10 Excellent

Felisa

Stayed 1 night in May 2024
Response from Ashli on 26 May 2024
Hey Felisa! Thank you so much, we are so glad you enjoyed your stay with us. We hope to see you again soon.