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Reviews of Fairfield Inn & Suites by Marriott Amarillo Central

3 out of 5
Fairfield Inn & Suites by Marriott Amarillo Central
I-40 East, 1911, Amarillo, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 387 out of 531 reviews" "
Rating 8 - Good. 86 out of 531 reviews" "
Rating 6 - Okay. 24 out of 531 reviews" "
Rating 4 - Poor. 14 out of 531 reviews" "
Rating 2 - Terrible. 20 out of 531 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing, staff was prompt and friendly, hotel was very clean and super easy to get to! Would absolutely stay again!
Stayed 1 night in May 2024

10/10 Excellent

Margarita

Everything
Stayed 1 night in May 2024

10/10 Excellent

Clorinda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and comfortable beds.
Stayed 1 night in May 2024

10/10 Excellent

William, Laurel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean and updated. New build and great employees!
Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little loud after hours
Stayed 1 night in May 2024

10/10 Excellent

Felisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Staff & service, property conditions & facilities
This Fairfield was right on I-40 in Amarillo. Our room was located more in the back of the building where it was quiet, away from I-40. The room was very nice and I loved the renovated bathroom! The newest section of the hotel was where the check-in desk and breakfast/bar area was located. Wow! That is a super nice space! The complimentary breakfast was the best around with nice options for everyone. We enjoyed the music that kept playing in the common areas as we walked about. If you’re in the area, give it a try. You won’t be disappointed!
Stayed 1 night in Apr 2024

10/10 Excellent

Devlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel modern and clean! Only downside is that it is near a busy highway and you may hear some background noise. I would return!
Stayed 1 night in Dec 2023

10/10 Excellent

Kihara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Beverly

Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great condition, staff, housekeeping. Did not like the low beds not enough parking. Also wanted to suggest designated parking area for 18 wheeler trucks, trucks with boats, any vehicles that would require more than one space
Stayed 2 nights in Apr 2024

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk suggested dinner at a restaurant that was closed.
Stayed 1 night in Apr 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

10/10 Excellent

Ann, Fairfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Radana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous outdoor gathering area.
Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a property I will always stay at when I travel through Amarillo Tx. Front desk was welcoming and informative, hotel was beautiful and clean as well as my room. I requested first floor and they made that happen without hesitation. The bar was a nice place to relax after a 10 hr day on the road. Outside courtyard was another place to get outside and relax for a bit. My favorite place so far on my cross country journey.
Stayed 1 night in Apr 2024
Response from Regional on 10 Apr 2024
Thank you for the wonderfull comments. We will share with out staff

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems. Great place to overnight.
Stayed 1 night in Apr 2024
Response from Regional on 10 Apr 2024
Thank you for taking the time to give us a review.

10/10 Excellent

Trena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the staff. They were friendly, helpful and professional. We enjoyed the breakfast buffet and dinner in the restaurant. Our bed was comfortable and had lots of room in the bathroom. We will stay again.
Stayed 2 nights in Apr 2024
Response from Regional on 10 Apr 2024
Thank you for your good review. We will share with the staff.

10/10 Excellent

Lynn Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Regional on 10 Apr 2024
Thank you for taking the time to submit a review.

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was lovely and helpful and the room had everything we needed
Stayed 1 night in Apr 2024
Response from Regional on 10 Apr 2024
We love to hear how everything went well. Thank you.

10/10 Excellent

Dalynn

Liked: Cleanliness, staff & service, property conditions & facilities
Employees were very nice and helpful!
Stayed 1 night in Apr 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed the stay, the room was nice and large and very quiet.
Stayed 1 night in Mar 2024

8/10 Good

Carroll R

Liked: Cleanliness, staff & service
Good staff. Hotel was not in good condition
Stayed 1 night in Mar 2024

10/10 Excellent

glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellentt
Stayed 1 night in Mar 2024

6/10 Okay

Johnny, pinehill

Travelled with family
Liked: Cleanliness, staff & service
Joining hotel with another hotel, sharing seemed like this hotel was a stepchild. Not fully staff, check in and breakfast at joining hotel.
Stayed 1 night in Mar 2024
Response from Regional on 27 Mar 2024
Hello Johnny,We apologize that you felt the hotel was not a priority. Many Dual Brand Hotels use just one lobby. This change is to allow better staffing and handling of guest issues. We chose to use the larger lobby when consolidating.

8/10 Good

Alison, Parker

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is 2 hotels connected so that was a little confusing at first but not an issue. The staff was very friendly and they have a beautiful restaurant next to the lobby. I cant speak to the food but breakfast was great, something for everybody and it was very fresh. I'd come back for the breakfast alone! My room was clean and comfortable for my family of 4, bathroom was clean and overall the hotel seemed new or recently remodeled. The overall area is OK. Could be a little sketchy but the parking lot is lit up like Christmas so we felt our vehicle was safe. If you stay here, eat at Tequilas and/or Pork N Things.
Stayed 1 night in Mar 2024

10/10 Excellent

Miguel, Friendswood

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds!
Stayed 1 night in Mar 2024

10/10 Excellent

NELSON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Super clean and comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Vidyasagar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. We had good time.
Stayed 1 night in Mar 2024

10/10 Excellent

Stanislaw

Stayed 1 night in Mar 2024

10/10 Excellent

Steven, Richardson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, best sleep I had in a while. Great breakfast. The breakfast was huge. Lighted mirrors.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kenny

Stayed 1 night in Mar 2024

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in/check-out and complimentary breakfast. Seating available during breakfast and parking was not a problem. Also love how well lit all around the parking lot it was. Felt very safe.
Stayed 1 night in Mar 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and staff was friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just passing through but it was a great spot to spend the night. Good dining and very clean and safe
Stayed 1 night in Mar 2024
Response from Rob on 7 Mar 2024
Thank you very much for your review. We appreciate you coming to the Fairfield Inn & Suites Central Amarillo and hope you will consider us during your next trip!

10/10 Excellent

BEVERLEY

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Hotel was clean, good beds.
Stayed 1 night in Feb 2024
Response from Rob on 28 Feb 2024
Thank you very much for your review. We appreciate you staying with us and hope you consider us during your next stay!

10/10 Excellent

Arentha

Liked: Cleanliness, staff & service, property conditions & facilities
They allowed us to check in a bit early, and they didnt give us problems. Room is clean and comfy!
Stayed 1 night in Feb 2024
Response from Rob on 20 Feb 2024
Thank you very much and we are glad you stayed with us here at the Fairfield! Please consider us during your next stay!

10/10 Excellent

Dusti

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Easy location and very clean
Stayed 1 night in Feb 2024
Response from Rob on 20 Feb 2024
Thank you very much and we are glad you stayed with us here at the Fairfield! Please consider us during your next stay!

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms!
Stayed 1 night in Feb 2024
Response from Rob on 15 Feb 2024
Thank you for your response! We are happy you enjoyed your stay and the rooms at the Fairfield Inn and Suites and hope you consider us during your next stay!

10/10 Excellent

Sade

Stayed 1 night in Feb 2024
Response from Rob on 15 Feb 2024
Thank you for your response! We are happy you enjoyed your stay at the Fairfield Inn and Suites and hope you consider us during your next stay!

6/10 Okay

Michelle

Travelled with partner
Disliked: Property conditions & facilities
Bed was so low, just a few inches off ground and mattress was hard. Bathroom had a hair on floor.
Stayed 1 night in Feb 2024
Response from Rob on 12 Feb 2024
We apologize you had a bad experience in one of our Accessibility rooms. Our service and hospitality guidelines are high. We will look into the matter and try to do better to ensure a better experience. We hope you consider us again during your next stay.

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024
Response from Rob on 12 Feb 2024
Thank you very much. We are committed to service and hospitality excellence. Please consider us during your next stay!

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Handicap Accessible
This room was amazing and exceptionally handicap accessible. The staff here puts the hospitality in the term hospitality industry. The free Wi-Fi was awful and not secure.
Stayed 1 night in Feb 2024
Response from Rob on 11 Feb 2024
Thank you very much. We love that you love our hotel. We do our absolute best for our guests. We apologize about our wi-fi, and this is a work in progress. We hope you stay again at our hotel during your next trip!

10/10 Excellent

jay, ft worth

Stayed 1 night in Feb 2024

10/10 Excellent

RAQUEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Rob on 5 Feb 2024
Thank you very much for your review. We are ecstatic that you stayed with us here at the Fairfield Inn & Suites. We hope that you consider staying with us during your next trip! Safe Travels

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front entry clerk offered to bring up coffee which wasn’t yet made when we arrived. I thought that was so nice of him. My husband had to take the luggage cart back so he got it, but it was so nice that the clerk offered!
Stayed 1 night in Feb 2024
Response from Rob on 5 Feb 2024
Thank you very much for your review. We are ecstatic that you stayed with us here at the Fairfield Inn & Suites and are glad you had a memorable experience. We hope that you consider staying with us during your next trip! Safe Travels

10/10 Excellent

Jena

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was outstanding, wonderful employees.
Stayed 1 night in Jan 2024
Response from Rob on 1 Feb 2024
Thank you for your review! We take pride in our service and we do the best we can to ensure our guests have a joyous experience. We hope that you consider us for your next stay when you visit Amarillo!

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Rob on 1 Feb 2024
Thank you for your review! We take pride in our service and we do the best we can to ensure our guests have a joyous experience. We hope that you consider us for your next stay when you visit Amarillo!

10/10 Excellent

Anastasiya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and helpful stuff!
Stayed 1 night in Jan 2024
Response from Rob on 19 Jan 2024
Thank you for your response. We appreciate you staying with us, as well as your rating and hope you consider staying with us in the future.