Indoor pool

Reviews of Comfort Suites South

2.5 out of 5
Comfort Suites South
6318 Ventura Dr, Amarillo, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 454 out of 1002 reviews" "
Rating 8 - Good. 305 out of 1002 reviews" "
Rating 6 - Okay. 109 out of 1002 reviews" "
Rating 4 - Poor. 70 out of 1002 reviews" "
Rating 2 - Terrible. 64 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa M

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could have used better information about nearby dining, but the facility was comfortable and served a good breakfast.
Stayed 2 nights in May 2024
Response from Andy Medellin on 27 May 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Adriana

Comfiest beds!!
Stayed 1 night in May 2024
Response from Andy Medellin on 27 May 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

8/10 Good

Cathie

Travelled with family
Liked: Staff & service, amenities
Close to our grandchildren’s house
Stayed 2 nights in May 2024
Response from Andy Medellin on 23 May 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Andy Medellin on 15 May 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities
This location advertises itself as pet friendly. They turned us away. No dog, never, no exceptions.
Stayed 1 night in May 2024
Response from Andy Medellin on 4 May 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that to my knowledge all of our information states that we are not pet friendly so if you could please let me know as to where you saw that I would appreciate it. Andy Medellin General Manager Comfort Suites South

8/10 Good

TIM

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Andy Medellin on 3 May 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Apr 2024
Response from Andy Medellin on 29 Apr 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

bobby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to place to stay while visiting Amarillo. Does not disappoint.
Stayed 3 nights in Apr 2024
Response from Andy Medellin on 20 Apr 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Andy Medellin on 15 Apr 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Carissa

Stayed 1 night in Apr 2024
Response from Andy Medellin on 4 May 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

6/10 Okay

Allison

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The rooms were not cleaned well. Trash was left around and the beds on the floor.
Stayed 1 night in Apr 2024
Response from Andy Medellin on 9 Apr 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

mckayla

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Andy Medellin on 8 Apr 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Robin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were nice. Its very peaceful property.
Stayed 1 night in Mar 2024
Response from Andy Medellin on 5 Apr 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

4/10 Poor

Cody

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and outdated, mold and residue several places, room walls were so thin we could hear all the neighbors all the time
Stayed 1 night in Apr 2024
Response from Andy Medellin on 3 Apr 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

8/10 Good

Brenda, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable place to stay.
Stayed 1 night in Mar 2024
Response from Andy Medellin on 29 Mar 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
It was really clean and the breakfast was really good.
Response from Andy Medellin on 19 Mar 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

6/10 Okay

Anthony

Travelled with family, Business traveller
Liked: Amenities
Overall was average stay, lighting in bathroom was poor, staff when arrived seemed annoyed I was there.
Stayed 2 nights in Mar 2024
Response from Andy Medellin on 18 Mar 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

8/10 Good

Anthony Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 3 nights in Mar 2024
Response from Andy Medellin on 15 Mar 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from Andy Medellin on 12 Mar 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, comfortable stay
Stayed 1 night in Mar 2024
Response from Andy Medellin on 11 Mar 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

ALBA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 1 night in Mar 2024
Response from Andy Medellin on 11 Mar 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and hot tub and the bed was excellent.
Stayed 1 night in Mar 2024
Response from Andy Medellin on 7 Mar 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

2/10 Terrible

Mitchell

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The lady at the front desk was sharing my information and who I am and where I live whoever she was on the phone with on her personal phone
Stayed 1 night in Feb 2024
Response from Andy Medellin on 27 Feb 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Jen

Stayed 3 nights in Feb 2024
Response from Andy Medellin on 20 Feb 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Andy Medellin on 12 Feb 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

8/10 Good

Delaina

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Andy Medellin on 7 Feb 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Isaias

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
I had to give condition a 3 only because 3rd floor elevator button doesn’t work and you have to call front desk to call up elevator but everything else was excellent
Stayed 1 night in Feb 2024
Response from Andy Medellin on 4 Feb 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

8/10 Good

Bitsey, Desoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our needs. Convenient to our destination
Stayed 1 night in Feb 2024
Response from Andy Medellin on 3 Feb 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Ashlo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for time and place
Stayed 2 nights in Dec 2023
Response from Andy Medellin on 3 Feb 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only reason I didn’t go full 5 star is because the pool was closed. Y’all should disclaim that when folks book with your hotel. But other than that the staff was awesome and the room a was clean and the TV was nice. We didn’t do breakfast but had coffee in the lobby and it was really good. Would stay again!
Stayed 2 nights in Jan 2024
Response from Andy Medellin on 29 Jan 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Raquel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience
Stayed 1 night in Jan 2024
Response from Andy Medellin on 22 Jan 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Phillip

Stayed 1 night in Jan 2024
Response from Andy Medellin on 7 Feb 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarters were perfect for me. Lobby area and breakfast excellent. Staff excellent
Stayed 1 night in Jan 2024
Response from Andy Medellin on 17 Jan 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

4/10 Poor

Wade

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
At 730 am the morning of checkin they marked me as a no show when check in time wasn’t till 300 pm charged me for a no show so I ended up having to pay for 3 nights total when I was staying 2 night they say they are gonna refund one night but I don’t understand how they put me as a no show in the morning of check in when I couldn’t check in till 3 and then wanting to still charge me for the 2 nights why not only charge me one night since they charged me a no show
Stayed 2 nights in Jan 2024
Response from Andy Medellin on 15 Jan 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

8/10 Good

Hannah, Denver

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
We choose this hotel cause it was outside of town and had a pool (which was shut down due to the health department) and quite. The staff was friendly and helpful. Our truck got broken into and found out that the hotel has lack of security cameras which concerned us a bit but outside of that it was a wonderful stay.
Stayed 5 nights in Dec 2023
Response from Andy Medellin on 3 Jan 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

8/10 Good

NAYEEMUDDIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andy Medellin on 3 Jan 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

6/10 Okay

James

Travelled with family
Liked: Staff & service
No free breakfast at that price? Baa
Stayed 1 night in Dec 2023
Response from Andy Medellin on 8 Jan 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that we do indeed offer free breakfast. Mondays through Friday from 6am-9am and weekends from 7am-10am. Hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

8/10 Good

Ming

Travelled with family
Liked: Cleanliness, staff & service
Things are doing fine except the facility of this location is old
Stayed 1 night in Dec 2023
Response from Andy Medellin on 31 Dec 2023
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally well!
Stayed 4 nights in Dec 2023
Response from Andy Medellin on 27 Dec 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

TERRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk was very helpful and very attentive to our needs. Will definitely use this facility in the future.
Stayed 1 night in Dec 2023
Response from Andy Medellin on 27 Dec 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andy Medellin on 18 Dec 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were having plumbing issues and just needed a place to stay for the night. We didn’t end up staying because of their policies and requirements of $100 cash extra, and we were never reimbursed for the room that we didn’t stay in.
Stayed 1 night in Nov 2023
Response from Andy Medellin on 15 Dec 2023
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I do hope that you understand that since most hotels in Amarillo have went away with renting to locals altogether, we made an exception as long as a 100 cash deposit is held until the morning of check out. Nevertheless hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Andy Medellin on 12 Dec 2023
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Sparkplug

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I will stay here again
Stayed 1 night in Dec 2023
Response from Andy Medellin on 9 Dec 2023
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Avion

Stayed 1 night in Dec 2023
Response from Andy Medellin on 26 Dec 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price; recommend.
Stayed 1 night in Nov 2023
Response from Andy Medellin on 30 Nov 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2023
Response from Andy Medellin on 18 Dec 2023
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
The convenience of having a warm breakfast before we embark on our journey home was a big plus!
Stayed 1 night in Nov 2023
Response from Andy Medellin on 28 Nov 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

8/10 Good

David

Stayed 1 night in Nov 2023
Response from Andy Medellin on 15 Dec 2023
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

2/10 Terrible

Ryan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is rude and they are thieves. Dirty rooms I had to clean my room before staying. Mold on the walls. Rusty shower curtain rods. Does not have a working indoor pool. Windows are bad and the wind howls the whole time. The list goes on. Over priced. Do not stay there.
Stayed 14 nights in Nov 2023
Response from Andy Medellin on 23 Nov 2023
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I stand behind my staff and their integrity. Never once have they stolen from a guest. You were asked to leave after being notified of smoking and illegal activities going on in your room. Upon entering I discovered your guest high on something and weed all over the room, if needed I have photos to prove this. But nevertheless, I do appreciate your business and hope you have a great holiday season! Andy Medellin General Manager Comfort Suites South