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Could have used better information about nearby dining, but the facility was comfortable and served a good breakfast.
Teresa M
Stayed 2 nights in May 2024
Response from Andy Medellin on 27 May 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
10/10 Excellent
Adriana
27 May 2024
Comfiest beds!!
Adriana
Stayed 1 night in May 2024
Response from Andy Medellin on 27 May 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
8/10 Good
Cathie
Travelled with family
23 May 2024
Liked: Staff & service, amenities
Close to our grandchildren’s house
Cathie
Stayed 2 nights in May 2024
Response from Andy Medellin on 23 May 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
This location advertises itself as pet friendly. They turned us away. No dog, never, no exceptions.
Paula
Stayed 1 night in May 2024
Response from Andy Medellin on 4 May 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that to my knowledge all of our information states that we are not pet friendly so if you could please let me know as to where you saw that I would appreciate it. Andy Medellin General Manager Comfort Suites South
8/10 Good
TIM
2 May 2024
Liked: Property conditions & facilities
TIM
Stayed 1 night in May 2024
Response from Andy Medellin on 3 May 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Our go to place to stay while visiting Amarillo. Does not disappoint.
bobby
Stayed 3 nights in Apr 2024
Response from Andy Medellin on 20 Apr 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
10/10 Excellent
Carissa
14 Apr 2024
Carissa
Stayed 1 night in Apr 2024
Response from Andy Medellin on 4 May 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
The rooms were not cleaned well. Trash was left around and the beds on the floor.
Allison
Stayed 1 night in Apr 2024
Response from Andy Medellin on 9 Apr 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
10/10 Excellent
mckayla
7 Apr 2024
Liked: Staff & service
mckayla
Stayed 1 night in Apr 2024
Response from Andy Medellin on 8 Apr 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
The pool and hot tub were nice. Its very peaceful property.
Robin
Stayed 1 night in Mar 2024
Response from Andy Medellin on 5 Apr 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Very old and outdated, mold and residue several places, room walls were so thin we could hear all the neighbors all the time
Cody
Stayed 1 night in Apr 2024
Response from Andy Medellin on 3 Apr 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
It was really clean and the breakfast was really good.
Vanessa
Response from Andy Medellin on 19 Mar 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
6/10 Okay
Anthony
Travelled with family, Business traveller
16 Mar 2024
Liked: Amenities
Overall was average stay, lighting in bathroom was poor, staff when arrived seemed annoyed I was there.
Anthony
Stayed 2 nights in Mar 2024
Response from Andy Medellin on 18 Mar 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
The lady at the front desk was sharing my information and who I am and where I live whoever she was on the phone with on her personal phone
Mitchell
Stayed 1 night in Feb 2024
Response from Andy Medellin on 27 Feb 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
10/10 Excellent
Jen
19 Feb 2024
Jen
Stayed 3 nights in Feb 2024
Response from Andy Medellin on 20 Feb 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
8/10 Good
Delaina
6 Feb 2024
Liked: Cleanliness, staff & service
Delaina
Stayed 1 night in Feb 2024
Response from Andy Medellin on 7 Feb 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
10/10 Excellent
Isaias
Travelled with family, Travelled with family and small children, Travelled with partner
4 Feb 2024
Liked: Cleanliness, staff & service, amenities
I had to give condition a 3 only because 3rd floor elevator button doesn’t work and you have to call front desk to call up elevator but everything else was excellent
Isaias
Stayed 1 night in Feb 2024
Response from Andy Medellin on 4 Feb 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Only reason I didn’t go full 5 star is because the pool was closed. Y’all should disclaim that when folks book with your hotel. But other than that the staff was awesome and the room a was clean and the TV was nice. We didn’t do breakfast but had coffee in the lobby and it was really good. Would stay again!
Timothy
Stayed 2 nights in Jan 2024
Response from Andy Medellin on 29 Jan 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
10/10 Excellent
Phillip
17 Jan 2024
Phillip
Stayed 1 night in Jan 2024
Response from Andy Medellin on 7 Feb 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Quarters were perfect for me.
Lobby area and breakfast excellent.
Staff excellent
Judith
Stayed 1 night in Jan 2024
Response from Andy Medellin on 17 Jan 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
4/10 Poor
Wade
Travelled with family
15 Jan 2024
Liked: Cleanliness
Disliked: Staff & service
At 730 am the morning of checkin they marked me as a no show when check in time wasn’t till 300 pm charged me for a no show so I ended up having to pay for 3 nights total when I was staying 2 night they say they are gonna refund one night but I don’t understand how they put me as a no show in the morning of check in when I couldn’t check in till 3 and then wanting to still charge me for the 2 nights why not only charge me one night since they charged me a no show
Wade
Stayed 2 nights in Jan 2024
Response from Andy Medellin on 15 Jan 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
8/10 Good
Hannah, Denver
Travelled with family, Travelled with family and small children
3 Jan 2024
Liked: Cleanliness, staff & service
We choose this hotel cause it was outside of town and had a pool (which was shut down due to the health department) and quite. The staff was friendly and helpful. Our truck got broken into and found out that the hotel has lack of security cameras which concerned us a bit but outside of that it was a wonderful stay.
Hannah
Stayed 5 nights in Dec 2023
Response from Andy Medellin on 3 Jan 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
6/10 Okay
James
Travelled with family
2 Jan 2024
Liked: Staff & service
No free breakfast at that price? Baa
James
Stayed 1 night in Dec 2023
Response from Andy Medellin on 8 Jan 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that we do indeed offer free breakfast. Mondays through Friday from 6am-9am and weekends from 7am-10am. Hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
8/10 Good
Ming
Travelled with family
29 Dec 2023
Liked: Cleanliness, staff & service
Things are doing fine except the facility of this location is old
Ming
Stayed 1 night in Dec 2023
Response from Andy Medellin on 31 Dec 2023
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Desk clerk was very helpful and very attentive to our needs. Will definitely use this facility in the future.
TERRY
Stayed 1 night in Dec 2023
Response from Andy Medellin on 27 Dec 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
We were having plumbing issues and just needed a place to stay for the night. We didn’t end up staying because of their policies and requirements of $100 cash extra, and we were never reimbursed for the room that we didn’t stay in.
Jessica
Stayed 1 night in Nov 2023
Response from Andy Medellin on 15 Dec 2023
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I do hope that you understand that since most hotels in Amarillo have went away with renting to locals altogether, we made an exception as long as a 100 cash deposit is held until the morning of check out. Nevertheless hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
10/10 Excellent
Avion
5 Dec 2023
Avion
Stayed 1 night in Dec 2023
Response from Andy Medellin on 26 Dec 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
10/10 Excellent
Kimberly
28 Nov 2023
Kimberly
Stayed 1 night in Nov 2023
Response from Andy Medellin on 18 Dec 2023
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
The convenience of having a warm breakfast before we embark on our journey home was a big plus!
Rogelio
Stayed 1 night in Nov 2023
Response from Andy Medellin on 28 Nov 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
8/10 Good
David
24 Nov 2023
David
Stayed 1 night in Nov 2023
Response from Andy Medellin on 15 Dec 2023
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
Staff is rude and they are thieves. Dirty rooms I had to clean my room before staying. Mold on the walls. Rusty shower curtain rods. Does not have a working indoor pool. Windows are bad and the wind howls the whole time. The list goes on. Over priced. Do not stay there.
Ryan
Stayed 14 nights in Nov 2023
Response from Andy Medellin on 23 Nov 2023
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I stand behind my staff and their integrity. Never once have they stolen from a guest. You were asked to leave after being notified of smoking and illegal activities going on in your room. Upon entering I discovered your guest high on something and weed all over the room, if needed I have photos to prove this. But nevertheless, I do appreciate your business and hope you have a great holiday season! Andy Medellin General Manager Comfort Suites South