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Reviews of Chalet Hotel Les Campanules

2 out of 5
Chalet Hotel Les Campanules
450 Route de Coupeau, Les Houches, Haute-Savoie

Reviews

8.8

Excellent

Rating 10 - Excellent. 393 out of 786 reviews" "
Rating 8 - Good. 302 out of 786 reviews" "
Rating 6 - Okay. 59 out of 786 reviews" "
Rating 4 - Poor. 24 out of 786 reviews" "
Rating 2 - Terrible. 8 out of 786 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stephen, Nepean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The communication was very good once we were at the accommodation. The rooms were efficient and very much met our needs. The room was as presented on the website. Housekeeping was regular and available yet on demand. Options exist for meals and those that participated, they appeared to very much enjoy the ambiance. Lots of casual areas in the hotel to spend some time between activities. A casual accommodation which has excellent location for jumping off up and down the Chamonix valley and beyond.
Stayed 6 nights in Mar 2024

8/10 Good

Marius

Stayed 8 nights in Feb 2024

10/10 Excellent

Shiv

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2024

4/10 Poor

Alex

Travelled with partner
Liked: Amenities
The hotel has very nice amenities and views, but the rooms are very small. Additionally, the pictures on Expedia don't accurately represent the reality. It's important to double-check the room size before booking. The room you eventually get may not match what you saw in the pictures. I spoke to the staff about it, and they mentioned that Expedia didn't put the correct pictures on their site. So, don't be surprised if you don't get the exact room you were hoping for.

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts and all the staff were very warm and friendly. The shuttle service to and from the ski lifts and the train station made things so easy. Nice fireplace downstairs gives the Chalet a welcoming atmosphere. It’s close to Chamonix, just jump on the FREE train, it’s only a few stops. Definitely a place to come back to .
Stayed 4 nights in Dec 2023

10/10 Excellent

Ron

Stayed 1 night in Dec 2023

10/10 Excellent

Ruth Evlin

Stayed 2 nights in Dec 2023

8/10 Good

Naseem

Travelled with family
Liked: Cleanliness, staff & service
Excellent location and views
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Stayed 1 night in Sep 2023

10/10 Excellent

Karla

Stayed 1 night in Aug 2023

2/10 Terrible

Chaitanya

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My kid got lot of insect bites (maybe bed bugs) while sleeping in this property.
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway in the mountains
This hotel was great. The location is amazing (although you have to drive, there isn't anything super close by). The point is that you are in the Alps looking up at Mont Blanc from your hotel bed. The view is incredible. Our room was one of the larger 4 person ones, so lots of space, large double door out to balcony view of valley and mountains. The beds were comfortable with nice duvets. We slept with doors open to fresh mountain air under the duvet. Super awesome sleep. The bath room was nice enough with very large soft towels. The shampoo/body wash worked great for him, maybe she would like her own (as typical). The couple that runs the place are SUPER friendly and helpful and speak well-enough English that we could communicate very well (we don't speak much French). The breakfast was very good, a typical French hotel breakfast plus scrambled eggs and some cooked potatoes and homemade jam that was just excellent. The bread was fresh and great as expected at a French hotel. VERY good fresh plain yogurt, the best of this trip. The hotel is even nicer inside than that photos online suggest. This would be a great place for a romantic getaway.
Stayed 1 night in Jul 2023

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel would stay again
Our check in was amazing. The staff was so friendly. They extended our check out and we’re able to do our laundry for us. Everything was delightful. And a very easy walk from city center
Stayed 2 nights in Jul 2023

10/10 Excellent

Aaron

Stayed 2 nights in Jun 2023

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, friendly owners, fabulous views
Absolutely wonderful hotel with the kindest owners. Carina & Vincent couldn’t do enough to make guests feel welcomed. Set back from the road it’s wonderfully quiet. Make sure you get a Mountain View, you won’t be disappointed. We’d definitely stay again.
View from 3rd floor room
Outside front of hotel
Stayed 1 night in May 2023

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vincent, staff, and stay - all amazing!
Vincent and staff were very kind, helpful and accommodating. They were even kind enough to allow me to practice my French with them! Though, my review would not do our stay justice if it were in French so English will have to do. Their recommendations of things to do and places to eat in the area were top notch. The hotel itself was very charming, affordable, and comfortable. And the breakfast was super! If I’m in the Chamonix-Mont Blanc area again, I will absolutely stay here!
Stayed 1 night in May 2023

10/10 Excellent

Gunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Spot in Mountains
Great stay, fantastic staff. Thank you!
Stayed 3 nights in Jan 2022

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frosty start, but then warmed up to this hotel
Booked this last minute as rainy day on TMB trail, and this was the hotel along the way. At first, I was hesitant as manager was abrupt in my request to check in early (12pm), but then I think he realized I was wet and cold, and he was able to get me a room for which I was really grateful. With a moon checkout, I had a sweet room overlooking the town for 24 hours. Great breakfast. Short 5-10 min walk to town. Lovely stay, lovely cozy hotel.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff. Phillip who drive the shuttle bus was very helpful, and Vincent gave me a room with a superb view. The female staff were very helpful too. Lovely evening meal.
Stayed 5 nights in Mar 2020

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous.
Lovely hotel and staff. The public areas were beautiful. The rooms simple but comfortable. Great location with shuttle service to the slopes. The atmosphere was warm and welcoming and all of the staff spoke English. We ate in the restaurant one night and the food was good, my son is vegetarien and they made him a special meal as he didnt like anything on the menu. Couldn't fault the hotel in anyway, it was a perfect stay.
Stayed 3 nights in Feb 2020

8/10 Good

Mal, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin experiences was excellent. Staff was attentive. Common areas are nice to relax in.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es muy acogedor, la gente que nos atendia super amables, lo recomiendo para familia con niños. Nos encantaría volver en verano.
Stayed 6 nights in Dec 2019

10/10 Excellent

JIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Herbert, Brooklym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming place, located away from village, in nice setting.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location, old room, unreachable by elevator
Stayed 1 night in Aug 2019

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views from the rooms. Clean and well organized, even in very small rooms. Very friendly and helpful staff.
Stayed 1 night in Aug 2019

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location set up high on the hillside with a beautiful view of the mountains. Very nice staff! People were helpful and super friendly. Nice decor and comfortable atmosphere.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here during TMB hike. Staff was very helpful and offered us an upgrade on the room which was very generous. Great breakfast.
Stayed 1 night in Jun 2019

10/10 Excellent

ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view from the room! The room size is a bit small but it is good enough. Staff are very friendly and the canteen also serve good food.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stunning View. Breakfast very good. Close to Chamonix city.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay!! The staff were super helpful and friendly. The view from the room was spectacular. We got a ride skiing which was ideal and the room was clean and comfortable after a long day skiing. I loved this place will definitely return in the summer!!
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2018

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay
Excellent location and superb service
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Overall pretty good but room needed a bit of renovation like a new paint job. Also it is the first time I've been in a room where coffee is not offered free of charge in the rooms.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

One night stay
Easy to find. Great views. Nice room.
Stayed 1 night in Aug 2018

10/10 Excellent

Marina, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely surprise
We had a short stay at the hotel on our way to Italy, what a wonderful surprise it was! The views from the hotel were amazing, we would recommend having dinner outside. The staff were so nice and very helpful. The food and accommodation were very good too. We would love to come back for a much longer stay.
Stayed 1 night in Aug 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome views
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t find our reservation and elevator didn’t run to our floor. Expensive breakfast not included. At least 15 minutes from town walking on a steep and busy road.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Hostel with a great mountain view
Hotel is not exactly in the town. It is about 10 minutes walk up/down a hill. The view from my unit with a balcony was great. We can see all the mountains and the lights in town below. We used it as our TMB trekking start point. So the time from our hotel to the cable car lift to start TMB as about 30minutes. We are hikers. The walk was not a problem for us. But if you do not want the walk, better to find another one in the town itself. The hotel is kind of hostel with bunk bed. It was clean and comfortable. Lodge and public area of the hotel were cute with rustic decorations.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Ok but not great
Pricey, small room, manager a bit officious and not welcoming. But good breakfast.
Stayed 1 night in Jun 2018

8/10 Good

Huguette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018