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Reviews of The Plaza Hotel

4 out of 5
The Plaza Hotel
215/120 Kozhamkulov str./ K. Batyr str., Almaty

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 27 reviews" "
Rating 8 - Good. 10 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Nov 2023

8/10 Good

Akshay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great rooms, fabulous breakfast, good location. Friendly helpful staff.
Stayed 3 nights in May 2023

10/10 Excellent

Elizaveta

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
hotel is nice and clean. Service is fast.
Stayed 3 nights in Mar 2023

10/10 Excellent

Yekaterina

10/10 Excellent

Yekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and clean & spacious rooms!! Highly recommend!!
Stayed 1 night in Dec 2021
Response from Night reception Plaza on 15 Dec 2021
Thank you for choosing our Plaza Hotel!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very central and nice and quiet of an evening, will stay here again.
Stayed 9 nights in Oct 2019

8/10 Good

NZ, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Plaza Hotel. Staffs at the reception were very helpful and cheerful. We are very impressed by the work of the housekeeping team. They did a very good job in keeping our junior suite clean and tidy. The location is slightly off the main attraction but it has the most beautiful view of the mountains and the perfect sunrise. We highly recommend visitors to stay at Plaza Hotel. Thank you for having us in Almaty, Kazakhstan.
Stayed 7 nights in Sep 2019
Response from Team of Plaza Hotel on 12 Sept 2019
Dear Guest, Thank you for choosing our hotel and for review.It was always pleasure to get reviews like this.Hope to see you again in Plaza Hotel Almaty

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the best hotel stays of my 2019, which includes a couple dozen places. I cannot comment on other hotels in Almaty, but you really cannot go wrong with this hotel. The breakfast, the rooms, and the members of the staff are all delightful.
Stayed 3 nights in May 2019
Response from Uspanov Timur ,Front office manager on 2 Aug 2019
Dear Thomas ,We are really appreaciated of your staying in our The Plaza Hotel, we hope to see you again for your next arrival in Almaty. Your positive feedback is always helpful for entire Hotel staff, that makes us feel the result that our best is worth it. Sincerely, Plaza Hotel.

8/10 Good

Fs, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Property’ location is out of main area, but very quiet place.
Stayed 3 nights in Apr 2019

10/10 Excellent

Egor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a sauna.
Every time I travel to Kazakhstan I take this hotel. There is a free sauna, a great way of relaxing before the busy day.
Stayed 1 night in Feb 2019
Response from Uspanov Timur on 14 Mar 2019
Dear Egor, Thank you for your Feedback, Hope see you soon in Plaza Hotel Almaty

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Darkhan, Aktobe

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and very clean! Worth its money!!!!!!!!!!!!!!
Stayed 2 nights in Nov 2018

8/10 Good

Dejan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel. Good breakfast, nice bar with all kinds of sweets and snacks. Top sauna free of charge. Highly recommmended
Stayed 5 nights in Jan 2018

8/10 Good

scK

Liked: Cleanliness, staff & service, room comfort
good location and new facilities
it was really new hotel, which opened a few months ago...Hotel facilities are optimum for 4-star level hotels
Stayed 3 nights in Aug 2017

4/10 Poor

Alexander

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ein Alptraum, nicht zu empfehlen
mir hat das Hotel aus folgenden Gründen nicht gefallen: 1) sehr laut. Durch die Fenster hört man stark befahrene Strasse, sodass man nich ruhig schlafen kann 2) sehr unbequemen Betten 3) unfreundliches und schlecht ausgebildetes Personal 4) am Frühstück waren Spiegeleier kalt serviert 5) Das Dessert im Bar war nicht frisch und überteuert 6) Ausstattung abgenutzt und nicht zeitgemäß 7) keine stabile Interbetverbindung Egal ob geschäftlich oder urlaubsmsmäßig unterwegs ist, hier bekommt man keine Erholung, sondern nur Ärger
Stayed 6 nights in Feb 2024

8/10 Good

Önder Berkehan

Stayed 2 nights in Nov 2023

10/10 Excellent

Sergej

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gut
Stayed 7 nights in Mar 2023

6/10 Okay

Deokcheol

Stayed 3 nights in Jan 2023

8/10 Good

Christian

Liked: Property conditions & facilities
Stayed 8 nights in Sep 2022

4/10 Poor

SARDORBEK

Business traveller
Disliked: Cleanliness, room comfort
Stayed 6 nights in Aug 2022

2/10 Terrible

JUNGHUN

Disliked: Staff & service
Stayed 3 nights in Aug 2022

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut ausgestattetes Hotel, freundliches Personal, gutes Frühstück, nette Atmosphäre
Stayed 3 nights in Aug 2022

8/10 Good

MIKHAIL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

8/10 Good

Aleksey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017