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Reviews of Holiday Inn Algiers - Cheraga Tower, an IHG Hotel

4 out of 5
Holiday Inn Algiers - Cheraga Tower, an IHG Hotel
02, Route d’Ouled Fayet, Cheraga, Algiers, Algiers

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 67 reviews" "
Rating 8 - Good. 27 out of 67 reviews" "
Rating 6 - Okay. 4 out of 67 reviews" "
Rating 4 - Poor. 5 out of 67 reviews" "
Rating 2 - Terrible. 5 out of 67 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Tarik, Larkspur

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained property.
Stayed 2 nights in Jul 2023

10/10 Excellent

AMINA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Response from FRONT OFFICE on 31 May 2023
Dear Madam, Thank you for taking the time to tell us about your experience at Holiday Inn ALGIERS - CHERAGA TOWER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please feel free to contact us. Sincerely,Holiday Inn Algiers - Cheraga Tower’s team

8/10 Good

Lisa

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022
Response from FRONT OFFICE on 31 May 2023
Dear Guest Thank you for taking the time to tell us about your experience at Holiday Inn ALGIERS - CHERAGA TOWER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please feel free to contact us. Sincerely,Holiday Inn Algiers - Cheraga Tower’s team

2/10 Terrible

Boudali

Travelled with family
Disliked: Staff & service
They tried to kick us out because of an organized government event, they wanted to cancel our reservation so they can give our room to the event’s staff. So unprofessional of them. They proudly said that they turned people away at their arrival basically told them that their reservation was cancelled at their arrival.
Stayed 1 night in Oct 2022
Response from LADIH SIDALI on 29 Oct 2022
Thank you for your message

8/10 Good

Malik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to say
Stayed 3 nights in Sep 2022
Response from LADIH SIDALI on 29 Oct 2022
Thank you for staying with us Mr MALIK

8/10 Good

ROSHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in May 2022
Response from LADIH SIDALI on 30 Jun 2022
Thank you for your feed back

4/10 Poor

florent

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This holiday inn service is the worse I have ever experienced. Receptionist staff cold and ignoring people.They seems more important than the clients. No Good bye, not asking feedback...
Stayed 2 nights in May 2022
Response from LADIH SIDALI on 30 Jun 2022
Thank you for your feedback

10/10 Excellent

Quan, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would stay there again. The location is great too
Stayed 6 nights in Mar 2022
Response from Alia Amara Korba on 6 Apr 2022
Hello, Thank you for taking the time to tell us about your experience at Holiday Inn Algiers - Cheraga Tower. We are very happy that you enjoyed your saty with us.Your feedback is extremely valubale to us to continuously make changes to our brand to improve the guest experience. We hope we will have the pleasure to see again very soon!!! Best regards, Alia Amara Korba

2/10 Terrible

Abdallah

Stayed 1 night in Dec 2021

8/10 Good

Dong Woo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2021
Response from Alia Amara Korba on 8 Nov 2021
Bonjour Dong Woo Tout d’abord, nous vous remercions d’avoir choisi notre hôtel et d’avoir pris le temps de nous faire part de vos commentaires à propos de votre séjour au Holiday Inn Algiers - Cheraga Towers. Nous sommes ravis que votre séjour chez nous se soit bien déroulé et que vous ayez vécu une expérience agréable au sein du Holiday Inn. Nous nous efforçons de continuellement progresser et améliorer notre qualité de service pour rendre vos séjours le plus plaisant possible et nous apprécions que vous ayez porté à notre attention l’expérience que vous avez vécu chez nous. Nous prenons très au sérieux vos remarques afin que nous puissions vous porter la meilleure attention qui soit et nous vous remercions d’avoir partagé avec nous celui ci. Si nous pouvons être d’une quelconque assistance, n’hésitez pas à nous contacter. Sincèrement, Alia Amara Korba, Directrice PR & Events Alia.amarakorba@ihg.com

10/10 Excellent

Anouar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Waled

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Waled

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Waled

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

YASSER

Business traveller
Liked: Staff & service, room comfort
Stayed 7 nights in Jan 2020

10/10 Excellent

TaniaSawaya, Lebanon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was extraordinary, has been treat as a VIP. Management has improved guests experience in a dramatic way Room had a very modern design, spacious & very clean. Amazing view to the city Will be definitely back
Stayed 3 nights in Oct 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and well designed room with good wifi.
Stayed 5 nights in May 2019

8/10 Good

hüseyin özcan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The staff was friend and did an excellent job
Stayed 1 night in Mar 2019

8/10 Good

Ryo

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely appointed for the international business traveler, from the rooms to the business center and dining choices, everything was perfect.
Stayed 3 nights in Jan 2019

4/10 Poor

EHAB, USA

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
the hotel is new . housekeeping staff are not up to the standard. my room was smelling a terrible smoke , even though its non smoking room , I found a cigarette filter under my bed on the first day of check in , and it was there after 4 days while checking out ,to the contrary of what's listed on Expedia no Pillow menu , Small gym , no Spa , didn't have a TV remote control for 4 days . hotel is away of any shopping or restaurant area . the restaurant at the top floor is serving good food . reception people need to be more friendly with the customers.
Stayed 3 nights in Sep 2018

6/10 Okay

ManjunathaSwamy

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2018

6/10 Okay

Verified traveller

Poor service, need to improve.
Very lazy people, don't expect anything. People are so lazy including the Reception to attend the people. No response to calls to reception or House Keeping for any help or issues. 2 days, no hot water to bath. Finally after struggling , manager changed the room. Just a big nice building with out proper management inside.
Stayed 7 nights in Sep 2018

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Good
Stayed 5 nights in Jul 2018

8/10 Good

Yves-Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2018
Response from Holiday Inn Algiers - Cheraga Tower on 21 Feb 2018
Dear Guest, Thank you for choosing Holiday Inn Algiers - Cheraga Tower for your stay in Algiers. We are glad to notice that your stay went in accordance with your expectations. We assure you our commitment to even exceed them on your next stay.

10/10 Excellent

Jean Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très Bien
super très Bon restaurant le 101, au 25ème étage
Stayed 4 nights in Feb 2024

10/10 Excellent

Mounia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

8/10 Good

MOHAMMED ADEL

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Correct
Convenable en général, sauf le buffet diner et petit déjeuner qui laisse à désirer, peu de choix et peu de saveurs.
Stayed 1 night in Jan 2024

8/10 Good

MOHAMMED ADEL

Travelled with family
Liked: Room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mourad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Dec 2023

2/10 Terrible

Kadri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Karine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait!
Stayed 4 nights in Aug 2023

8/10 Good

omar

Business traveller
Liked: Room comfort
Stayed 3 nights in Apr 2023
Response from FRONT OFFICE on 31 May 2023
Dear Sir, Thank you for taking the time to tell us about your experience at Holiday Inn ALGIERS - CHERAGA TOWER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please feel free to contact us. Sincerely,Holiday Inn Algiers - Cheraga Tower’s team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel in buona posizione
Struttura nuova in un quartiere tranquillo, per cui molto silenzioso e ideale per cui deve far collinare esigenze lavorative con un po’ di relax; personale cordiale e disponibile alle necessità. Colazione con ottima scelta e ristorante con una buona scelta di menu anche se durante il soggiorno era previsto il solo buffet, con ampia scelta comunque, forse un po’ caro ma considerando il livello della struttura, ci sta. Per chi ne avesse necessità, un bel centro commerciale a due passi.
Stayed 2 nights in Mar 2023
Response from FRONT OFFICE on 31 May 2023
Dear Sir, Thank you for taking the time to tell us about your experience at Holiday Inn ALGIERS - CHERAGA TOWER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please feel free to contact us. Sincerely,Holiday Inn Algiers - Cheraga Tower’s team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2023
Response from FRONT OFFICE on 31 May 2023
Dear sir, Thank you for taking the time to tell us about your experience at Holiday Inn ALGIERS - CHERAGA TOWER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please feel free to contact us. Sincerely,Holiday Inn Algiers - Cheraga Tower’s team

8/10 Good

Emre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from FRONT OFFICE on 31 May 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn ALGIERS - CHERAGA TOWER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please feel free to contact us. Sincerely,Holiday Inn Algiers - Cheraga Tower’s team

8/10 Good

Emre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from FRONT OFFICE on 31 May 2023
Dear Thank you for taking the time to tell us about your experience at Holiday Inn ALGIERS - CHERAGA TOWER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please feel free to contact us. Sincerely,Holiday Inn Algiers - Cheraga Tower’s team

10/10 Excellent

Ilaria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2022
Response from LADIH SIDALI on 29 Oct 2022
Thank you for staying with us

8/10 Good

Ilaria

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from LADIH SIDALI on 29 Oct 2022
Thank you for staying with us Llaria

10/10 Excellent

TAREK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Alia Amara Korba on 31 Aug 2022
Bonjour TAREK,Tout d’abord, nous vous remercions d’avoir choisi notre hôtel et d’avoir pris le temps de nous faire part de vos commentaires à propos de votre séjour au Holiday Inn Algiers - Cheraga Towers.Nous sommes ravis que votre séjour chez nous se soit bien déroulé et que vous ayez vécu une expérience agréable au sein du Holiday Inn. Nous nous efforçons de continuellement progresser et améliorer notre qualité de service pour rendre vos séjours le plus plaisant possible.Si nous pouvons être d’une quelconque assistance, n’hésitez pas à nous contacter. Sincèrement,Alia Amara Korba,Directrice PR & Events Alia.amarakorba@ihg.com

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022

8/10 Good

Imen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Alia Amara Korba on 21 Aug 2022
Nous vous remercions pour votre avis que nous prenons très au sérieux. Nous espérons très bientôt vous recompter parmi nos clients.

10/10 Excellent

melin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Ladih Sidali on 10 Aug 2022
Many thanks for your review and support Hope to welcome you back soon

10/10 Excellent

DAVIDE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022
Response from LADIH Sidali on 10 Aug 2022
Many thanks for your review and support Hope to welcome you back soon

8/10 Good

Omar

Stayed 2 nights in Apr 2022

6/10 Okay

Jae Seok

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
just stay good, but meal is not good, because in the Ramadan
Stayed 7 nights in Apr 2022

8/10 Good

Hugo

Business traveller
Liked: Property conditions & facilities, room comfort
Bom mas a melhorar
Os quartos são bons. Precisa de melhorias a nível de serviço e restauração. Check-in e check-ou muito lentos, bar do hotel sem menu e serviço amador. Pequeno-almoço também podia ser melhor, assim como limpeza no restaurante.
Stayed 2 nights in Feb 2022
Response from SIDALI LADIH on 22 Feb 2022
Bonjour Mr HUGO Merci beaucoup pour vos commentaires! Nous sommes vraiment ravis que vous ayez apprécié votre séjour au sein de notre Hotel. Nous serons très enchanté de vous compter parmi nos clients très prochainement. Cordialement, SIDALI LADIH HolidayInn Team