Outdoor pool

Reviews of Regina Apartamentos

3 out of 5
Regina Apartamentos
Rua Padre Semedo Azevedo, 2, Albufeira

Reviews

6.0
Rating 10 - Excellent. 27 out of 207 reviews" "
Rating 8 - Good. 60 out of 207 reviews" "
Rating 6 - Okay. 46 out of 207 reviews" "
Rating 4 - Poor. 31 out of 207 reviews" "
Rating 2 - Terrible. 43 out of 207 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Stayed 4 nights in Oct 2023

2/10 Terrible

Christopher

Stayed 5 nights in Oct 2023

8/10 Good

irina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice hotel with private parking in the middle of busy tourist area.
Stayed 4 nights in Sep 2023

8/10 Good

Michael

Cheap and cheerful though somewhat in need of love and care
Stayed 6 nights in Sep 2023

2/10 Terrible

Felix

Stayed 3 nights in Aug 2023

10/10 Excellent

Radko

Stayed 2 nights in Aug 2023

4/10 Poor

Chelsey

Travelled with family, Travelled with group
Liked: Cleanliness
Probably won't be back
The hallways were barely lit so as 2 female travelers, it was a bit spooky to walk around the premises. In addition, the front desk was not very helpful and straightforward unless pressed in respect to our inquiries. The room itself was okay. Would only consider staying again for the price point.
Stayed 3 nights in May 2023

4/10 Poor

Linda

Disliked: Room comfort
Stayed 7 nights in Sep 2022

8/10 Good

Michelle Tracey

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very central location, the room had everything we needed but is very tired in places, we are 2 women travelling alone but didnt feel unsafe at all, the room was adequate for our needs and would definitely stay again
Stayed 1 night in Sep 2022

8/10 Good

Seamus

Liked: Cleanliness, room comfort
Pleasent stsy
Fantastic location, value for money & very clean apartment. Balcony could do with a coat of paint & shower door missing one panel, & main front door never locked, which meant security was not very good. Overall a pleasant stay.
Stayed 7 nights in Sep 2022

10/10 Excellent

NEFIE

Liked: Cleanliness, amenities, property conditions & facilities
really helpful staff,easy check in ,leaved the luggage after check out free of charge,really easy to walk everywhere,safe area,really nice property
Stayed 2 nights in Jun 2022

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2020

10/10 Excellent

Marjon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At £20 a night, for two, being right in the centre of the old town, you cannot complain. The beds are lumpy, the apartment is a bit grotty, but it's OK for say, 10 days. The staff are nice, but oddly, hardly ever there, even in the posted time periods they are supposed to attend. It may be worse in the winter season, but a lot of people simply cannot get in to check in, even if they arrive in the 'staffed' periods of 12noon to 8pm. If you miss the opening times, or if the staff have gone away (normal) you will not get in, booking or not. The staff are however friendly but mostly unable to deal with problems - like missing kit in the rooms, broken showers, broken room entry doors, broken showers etc. We hit lucky compared with 2-3 people who also stayed but had many issues. As for the €100 breakage deposit, as far as I can tell, this seems to be a "holding payment" that expires on its own, so there is no "return of deposit". In any case you'd be insane to not use a credit card (which gives a lot of protection). The building is obviously being "camped in" by the owners, hoping to make a capital return on a future sale, or maybe looking to get a deal to sell - this may be why the apartments are so obviously under-invested and run on a show-string. On the other hand, we were OK for only €20 per night, as we were there partly for appointments, and it was only partly a holiday.
Stayed 11 nights in Oct 2019

2/10 Terrible

Verified traveller

Stayed 7 nights in Sep 2019

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, room comfort
For us apartment was fine. Beds were comfortable and room was cleaned each day. Apartment good location for centre and was quiet. Was a very basic room but for the price was ideal for three lads on a boozy weekend who basically only slept there.
Stayed 3 nights in Sep 2019
Response from Reservation Department on 26 Sept 2019
Dear Michael, Thank you for sharing with us your experience in our establishment. We hope that your stay has been to your liking and that you’ll come back soon. Best regards, Reservation Department

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
was happy with it.met all my requirements, handy to get to shops from it.
Stayed 14 nights in Sep 2019
Response from Reservation Department on 26 Sept 2019
Dear Guest, Thank you for sharing with us your experience in our establishment. We hope that your stay has been to your liking and that you’ll come back soon. Best Regards, Reservation Department

4/10 Poor

July

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We were in room 21 it was very dated & only fit for 2 people Not 3, just too small for 3, kitchen was in a coboard , no balcony to dry clothes, our towels were not changed. On the plus side we had air conditioning, bathroom &bins were cleaned & emptyed every day, and best of all was the location
Stayed 7 nights in Jul 2019
Response from Res. Department on 7 Aug 2019
Dear July, Thank you for your opinion about our establishment. We are happy that our location is to your liking. We hope to see you again soon. Best Regards, Reservation Department

2/10 Terrible

Verified traveller

Stayed 3 nights in Jul 2019
Response from Reservation Department on 19 Aug 2019
Dear client, Thank you for sharing with us your experience in our establishment. Best regards,

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The roof terrace was the best bit, although we didn't use it as we went out! The whole place needs an overhaul. There were not enough powerpoints in the kitchen area and chairs were dodgy. The location was noisy, beside a steep road out of Albufeira used by motorbikes and heavy vehicles. Cleaning staff never appeared until late in the afternoon when we were wanting to rest. Reception staff gave different stories about returning our deposit. We have been to Portugal several times and this is the least favourite. Least favourite anywhere come to that.
Stayed 7 nights in Jul 2019
Response from Reservations Dep. on 14 Jul 2019
Dear Guest, Thank you for letting us know about this subject. Our clients confort is one of our priorities. Our team is working hard on improving our establishment. Best Regards, Reservation Department

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very old, smelly, dark, gloomy and filthy..... first night we arrived, the reception told us that the room was not available and we had to go to another hotel for the first night which was awful.
Stayed 5 nights in Jul 2019
Response from Reservations Dep. on 14 Jul 2019
Dear Guest, Thank you for letting us know about this subject. Our clients confort is one of our priorities. Our team is working hard on improving our establishment. Best Regards, Reservation Department

6/10 Okay

Sasha

Liked: Cleanliness, amenities
Arranged late arrival in advance by email and telephone as reception shuts at midnight. Arrived at 12.20am to closed hotel. Rang numbers by door and a chap said he would be there in ten minutes. Nobody came. Rang again and stood there nearly an hour until he arrived and let me in. As a lady travelling alone it wasn’t ideal. Other than that, fabulous location. Basic but clean base for a budget holiday.
Stayed 3 nights in Jun 2019
Response from Bárbara Portalegre on 10 Jul 2019
Dear Sasha, Thank you very much for your rate and comment about your stay in our hotel and for letting us know about this subject. Our clients confort is one of our priorities. Our team is working hard on improving our establishment. Best Regards, Reservation Department

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
A localização é perfeita mas os estúdios deixam muito a desejar, no que fiquei tinha armários muito degradados que davam mau aspeto.
Stayed 2 nights in Jun 2019

8/10 Good

Andris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 4 nights in Apr 2019
Response from Bárbara Portalegre on 10 Jul 2019
Dear Guest, Thank you for your comment and rate. We hope that your stay has been to your liking and that you’ll come back soon. Best regards, Reservation Department

8/10 Good

andrew craig

Liked: Room comfort
good 3 night mini break in january
located in the middle of everything in old town area . room was ok living area consisted of table and chairs single bed kitchen area hotplate microwave toaster kettle and utensils . no corkscrew tho . also satellite tv aircon and wifi . all free . separate shower room shower unit sink and loo . had a separate bedroom with another two single beds wardrobe cupboard/storage area with safe inside .the hotel has the benefit of lifts to the rooms . up from the 3rd floor has a bar area with veranda you can have coffee tea bottled beers dosent serve food tho . has pool on roof . January not open . takes 45 mins in taxi to get there .26-29th jan weather 19c day 12c night very surprised at how mild it was . personally found beds comfy . fridge had a wobbly foot . please don't expect the ritz .but excellent value for money £21 a night for room in the heart of everything had a great 3 nigt mini break
Stayed 3 nights in Jan 2019

4/10 Poor

lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Tracy, london

Liked: Cleanliness, staff & service, room comfort
Fabulous location for the old Town
First of all the reception staff Ellie and Paul are lovely. Helped me with every query that I had. The Pool had an umbrella in it and wasn’t to a standard I wanted to swim in. After a chat with one reception Guy I got it’s not my job I then told him it’s not mine either and that I would contact Expedia. Next day I mentioned it to Paul and by the Afternoon it had be dealt with. Pool is small but was enough for us. Rooftop is great for sunbathing and relaxing. Rooms are clean and basic but you get what you pay for. When we wanted anything ie toilet rolls towels bins changed we just asked at reception and it was always dealt with. You get what you pay for and I felt that it was worth the money. I would say it could do with updating but hey you are staying in the Old Town. Restaurants are about a 5 minute walk also there is a Spar supermarket.
Stayed 7 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location
The apartment was in a great location but needs a some work done on it as it has a lot of thing that need repairing but if you don't care and not fussy then it's ok overall we enjoyed our stay
Stayed 5 nights in Aug 2018

2/10 Terrible

oystein

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Paul

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Great location but a bit dated.
Great location but a bit dated. Air conditioner did not work and was not repaired before we left. Parking on location was a definite plus. If you want a decent place to sleep, I’d highly recommend it.
Stayed 3 nights in Jul 2018

6/10 Okay

Karen, Ireland

Liked: Staff & service, room comfort
Excellent location
Travelled as a young couple. Heart of everything. Extremely close to beach and square full of shops, bars and restaurants. Rooms dated but suited our stay for the price. Rooms could have been cleaned more regularly but we spent most of our time in the square and on the beach. Balcony was a bonus. No frills but couldn't complain. Staff very friendly also.
Stayed 5 nights in Jul 2018

2/10 Terrible

Manuel, Famalicão

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't deserve their staff
They don't have staff to do the daily room service but they get paid for it. Not a single day in a whole week we had room service. Even the garbage we had to find a solution with the reception. Fake and premeditated. Shameless.
Stayed 6 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful and rooms good size and clean close to all amenities
Stayed 11 nights in May 2018
Response from Vicente Cardoso - Production and Commercial Direct on 1 Jun 2018
Dear Guest, Thank you for choosing Apartamentos Turísticos Regina*** and for the review. We are very glad that you've had a nice stay with us. We hope to have you back soon. Best regards,

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money
Very basic, but clean, and comfortable albeit the beds creaked every time you moved in them. Perfect location off the old town square. Close enough to the heart of it but far enough for a quiet nights sleep. Rooftop terrace, bar and pool is an added bonus. Very very good value for money.
Stayed 4 nights in May 2018
Response from Vicente Cardoso - Production and Commercial Direct on 17 May 2018
Desr Guest, Thank you for choosing Apartamentos Turísticos Regina*** and for the review. We are happy to know you had a pleasant stay with us and we invite you to come back soon. Best regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Basic and not suited for families
Not ideal for families. Walls are paper thin and can hear everything. More suited to the party goers as there are a lot of people coming back in the early hours of the MOT ing making a lot of noise. Rooms are pretty basic but can’t expect more for the price!
Response from Vicente Cardoso - Production and Commercial Direct on 2 May 2018
Dear Guest, Thank you for choosing Apartamentos Turísticos Regina*** and for the review. We hope you've had a nice stay despite the party goers and that you found our services nice and pleasant. We hope to have you back. Best regards,

10/10 Excellent

david

Liked: Cleanliness, staff & service
great location cheap and cheerful
Response from Vicente Cardoso - Production and Commercial Direct on 27 Apr 2018
Dear Guest, Thank you very much for having stayed with us and for your review. We hope to see you back soon! Best regards,

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Excellent service as always ! Basic but clean accommodation. Central location.
Response from Vicente Cardoso - Production and Commercial Direct on 24 Apr 2018
Dear Guest, Thank you very much for having chosen Apartamentos Turísticos Regina*** and for your review. We are very pleased to learn you've had a nice stay with us. We hope to have you back with us soon. Best regards

6/10 Okay

Michaela

Disliked: Property conditions & facilities, room comfort
Ok for the price, but don't expect too much
We arrived for a short 3 night stay, but was told there was no room for us until the next day so we needed to stay at another hotel for the night then come back in the morning. The staff were very helpful in both hotels but it wasn't ideal as we had to spend double the time checking in to two hotels. When we finally got our room is was ok but very tired and the bathroom was so small if you were a bigger person this would have been an issue getting in and out of shower. Also the bed wasn't very comfortable. Staff were really nice but I wouldn't stay again.
Stayed 3 nights in Sep 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Central location. Old tired dirty. Dodgy electrics
Stayed 4 nights in Sep 2017

10/10 Excellent

Courtney, Canada

Liked: Staff & service, property conditions & facilities
Amazing stay in an AMAZING location!
Stayed here for almost a week and we ABSOLUTELY LOVED it!!! The staff are incredibly friendly and helpful. They are all smiles. The bar area is quaint. The outside patio is beautiful. The rooftop pool was great in the sun ! We also loved the 1 euro coffee in the morning! . Thank you so much !
Stayed 4 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
After pre booking a time of arrival with regina when we got to the hotel we were told there was no room left as the guy on the reception thought we weren't turning up, so I can only imagine he gave our room away. We were since then moved to hotel da gale that evening, the reason we booked with Regina was purely for the kitchen in our room so that we were able to save money by cooking and the room in hotel da gale did not have this so we ended up spending a fortune in meals out for lunch and dinner, we also had a strong smell of sewage in our room and when asked to move rooms we were told that would not be possible. The room smell was that bad we could not use the bathroom and therefore had to use these facilities elsewhere. Half way through our stay at hotel da gale we were basically told to leave because our stay was apparantly up after 3 days (although our holiday was booked for the 7 days) and while all this was going on as the person behind the reception desk at that time was having none of it we were then made late for our golf tee off time that day. I'm extremely upset how we were treated for the whole of our trip, a holiday that should have been a relaxing break rather than what it turned out to be. I have since then emailed Regina with no reply.
Stayed 7 nights in Jul 2017

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap and cheerful, great location
Great location near to fab bars and restaurants. Dated decor, needs a revamp. Get what you pay for.
Stayed 5 nights in Jul 2017

4/10 Poor

Graham, Gloucestershire

Disliked: Staff & service, property conditions & facilities, room comfort
Room that we PAID for didn't exist!
PAID Expedia in advance the supplement for a 2 bedroom room only to discover on arrival that the room didn't exist! We were originally given a studio apartment, followed by a small one bed and then a slightly larger one bed! Expedia having taken my money have refused to refund the money we paid for the supplement, offering only a credit that has to be spent with them within 12 months! WHY?
Stayed 3 nights in Jun 2017

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant
I had an excellent time here.
Stayed 4 nights in Jun 2017

6/10 Okay

anne, Mayo

Liked: Cleanliness, staff & service
Perfect location literally right beside old town
Regina Apartments were fine for me, you get what you pay for, cleaned every day, great shower bed okay, location perfect, I would go back because you are right in the centre of the old town. Food lovely no matter where we went, great experience for us and it wasn't our first time in albufrira. I personally would highly recommend a day trip with safari jeep, brilliant experience from start to finish and Hugo our guide was great. Thank you albufeira we will be back
Stayed 7 nights in May 2017

6/10 Okay

Lidice, edinburgh

Liked: Cleanliness, staff & service, room comfort
Good value for money
The hotel itself is old and as soon as I entered I felt the smell of dump. I am allergic so it was a bad sign for me. But it didn't trigger my allergy. The room was a good size and clean. Everything was old but in a good condition. The reception is in the 3rd floor and during the week is just open during the afternoon. The girls in the reception were great and super friendly. The location is great and having a parking is also a plus! During the night the noise from drunk people coming is is quite loud. Feels like they are inside the room. And when my kids were crying inside the room with the door closed you could hear it from the main door. Beside that we had a great time there and I recommend for people with low standards and who wants to not pay much. You get what you've paid.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, room comfort
Great value for money
What amazing value for money. Everything was incredible except for the fact that the Wifi was limited to reception only which was a pain. A few more routers / boosters would hardly break the bank but this was the only fault. Nice desk and well equipped little kitchen. Reception and cleaning staff were all super friendly. .

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home again.
I always enjoy staying here. The staff are so friendly and helpful. They are like a family.

2/10 Terrible

Jericho Paul, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regina
Nice lady at the improvised counter! But an old hotel I tried to open the room window and collapsed This place needs to be tore down and re build