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Reviews of Martinhal Quinta Family Resort

4 out of 5
Martinhal Quinta Family Resort
André Jordan Apartado 2243,1, Loulé, FAO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 38 out of 56 reviews" "
Rating 8 - Good. 13 out of 56 reviews" "
Rating 6 - Okay. 2 out of 56 reviews" "
Rating 4 - Poor. 1 out of 56 reviews" "
Rating 2 - Terrible. 2 out of 56 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great property. Close to beautiful beach.
Stayed 6 nights in Mar 2024
Response from Marina Almeida on 25 Mar 2024
Dear Mr. Robert, Thank you so much for taking the time to share your wonderful comments regarding your experience at Martinhal Quinta. It is a true pleasure to read that we were able to provide you with a wonderful experience and we will be looking forward to welcoming you again in the future. With kind regards, Marina AlmeidaGuest Service Manager

10/10 Excellent

Nicola

Travelled with family
Stayed 3 nights in Dec 2023
Response from Marina Almeida on 28 Dec 2023
Dear Nicola, We would like to thank you so much for your wonderful evaluation regarding your stay at Martinhal Quinta. It is very rewarding for the entire team to know that we exceeded your expectations. It will be a true pleasure having your preference again in the future. Kind regards, Marina AlmeidaGuest Service

10/10 Excellent

Russell, Kilmacolm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2023
Response from Marina Almeida on 21 Nov 2023
Dear Russell, Thank you so much for taking the time to share your amazing evaluation regarding your stay at Martinhal Quinta Resort. It will be a great pleasure having the opportunity to welcome you again in the future. With kind regards, Marina AlmeidaGuest Service Manager

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t fault the resort or staff. Wonderful stay thank you!
Stayed 2 nights in Jun 2023

10/10 Excellent

mmidakota

Stayed 1 night in Mar 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Geoffrey

Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Soso
Took deposit and 3 weeks later we waiting for the 500€ to come back… little bit tired place.
Stayed 1 night in Dec 2022

8/10 Good

GRAHAM

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good resort, nice villa but pool needed repair and
Family holiday to celebrate my wife’s forth coming 60th birthday. Needed somewhere that would keep my 2 1/2 year old grandson amused, and this resort met that requirement, good pool area with kids trampoline and sandpit, and separate kids club. Villa was a great size we had 7 adults and one child in the party and plenty of room. The Villa itself was clean and a great base, my only negative comment would be the swimming pool at the villa, this was clean enough to swim in ….just, and it was clear that it needed repairing as about 30% of the small wall tiles were missing. If the pool hadn’t been in need of repair I would have given this a review a excellent for all aspects
Stayed 4 nights in Sep 2022

10/10 Excellent

John

Stayed 8 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family holiday
Wonderful stay at Martinhal Quinta. The townhouse was perfect for us with 2 upstairs bedrooms and downstairs living area. The kitchen was really well equipped. We loved the main site pool and dining area. Really tasty lunches and breakfasts, and excellent waiting staff who were great with little kids!
Stayed 7 nights in May 2022

10/10 Excellent

Stephen

Stayed 6 nights in Oct 2021

6/10 Okay

Verified traveller

Stayed 3 nights in Apr 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jul 2019
Response from António Silva on 25 Jul 2019
Thank you;

10/10 Excellent

Tommy, Ireland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time in 3 years to stay at the Martinhal Quinta. We stayed in a 4 bedroom villa which was very clean and had all the amenities and more needed for a young family of 5. Everything was catered for including high chair and stair gates. The staff are all child friendly, giving high fives and making sure everything is ok. I highly recommend the Martinhal Quinta and also recommend a car hire just for convenience to visit local restaurants and the surrounding area.
Stayed 10 nights in Jun 2019
Response from António Silva on 9 Jul 2019
Dear Tommy; Thank you for the time on reviewing your stay in Martinhal Quinta; We hope to be able to welcome you and your family again in the near future . yours sincerely

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Visited with my wife, daughter and 2 grandsons in a 4 bed villa with pool. Lots of space inside and very well equiped ... pool fenced off for safety of grandkids as requested. Breakfast buffet was good and staff very patient. Kids Club for 3 year old grandson was well organised and he enjoyed himself. Local golf excellent.
Stayed 8 nights in May 2019
Response from António on 4 Jun 2019
Dear Len; Thank you for taking the time to review your stay with us; Hope to be able to welcome agian in near furure; yours sincerely

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll probably return for another holiday
The Martinhal Quinta is great if your kids are between age 2 and 7 ish. It's a shame that the kids club and the pool area are at opposite ends of the resort but it's not a problem. Overall the staff are excellent but could do more to organise activities especially on poor weather days
Stayed 13 nights in Apr 2019
Response from António Silva on 30 Apr 2019
Thank you for the time spent on commenting your stay and to review our very own Martinhal Quinta. We have acknowledged your review and are at this moment preparing and Implementing more activities for the children as well as for adults on our pool hangout; I hope to be able to welcome you again in our resort; yours sincerely

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent family resort, well equipped villa, quiet and relaxing, nice families, good breakfast, easy check in and out, spacious villas. We love it here!
Stayed 4 nights in Apr 2019
Response from António Silva on 23 Apr 2019
Thank you fro reviewing yor stay in Martinhal Quinta. We are delighted that you have loved it. yours sincerely

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Portugal Holiday
Excellent family holiday Staff very friendly and helpful
Stayed 12 nights in Mar 2019
Response from António Silva on 23 Apr 2019
Dear Michael; Thank you for taking the time to write the review; Hope to be able to welcome you again in near future; yours sincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, safe location. Plenty for the children to do with games room and indoor pool for a rainy day. Staff magnificent and genuinely helpful
Stayed 5 nights in Oct 2018

8/10 Good

Freybird, Shropshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surprise
Pleasant surprise when we arrived the villa was huge and maintained at a very high standard, everything you needed and more. Staff were friendly and very helpful. Little Deli on site with great fresh produce including bread & croissants. Only downside Quinta do Lago is not a town it's purpose built complex's around golf courses all very nice but no cafes, bars or restaurants (apart from one) other than on the complex which are expensive, you need to hire a car to get into the towns. Driving is nice and relaxed but a few strange junctions and signs. For any wildlife lovers its a good spot with Ria de Formosa nature reserve 20 mins walk away, Flamingo's, Hoopoe etc. also Red necked Nightjar in the local pine wood, would definitely go back.
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Friends break
Lovely villa. Nice pool area. Good choice of breakfast. Downside you can't pay cash at the pool everything has to go to the villa. Can't pay cash in the shop. Needs adult only pool far to many kids by the pool so was noisy.
Stayed 4 nights in Sep 2018
Response from António on 2 Oct 2018
Thank you for your comments regarding Martinhal Quinta Family Resort, which we truly value; Hop eto able to accommodate you and your friends again in a near future;

10/10 Excellent

pippa, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Cannot fault the villa at all. Last year we stayed there in a 4 bed detached villa and this year in a 3 bed townhouse as we had one less in party. We were worried it was going to be much smaller in comparison but we were pleasantly surprised. It’s great to have the communal pool to visit too and there is plenty of play equipment to keep children entertained. The breakfast is excellent if you want a day off. My only complaint is that although the villas were super clean, the toilet facilities at the pool were less so and not checked regularly.
Stayed 11 nights in Aug 2018
Response from António Silva on 4 Sept 2018
Dear Ms. Pippa; Thank you for taking the time writing your comments; We are in fact considering and studying the option opening the pool facilities earlier in the future; We do have our breakfast room available from 07:30 a.m. as well as our O Mercado where we also serve coffee and other hot drinks early in the morning if you wish to have an early start; Regarding the pool facilities we have already created and are implementing new directives in order to have these checked and addressed more regularly; Hope to able to welcome you again in Martinhal Quinta; yours sicnerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for families
5 star stay - especially for big families - worth the extra spend and much mor relaxed than a package holiday that costs the same !
Stayed 9 nights in Jul 2018
Response from António Silva on 1 Aug 2018
Thank you for having the time to Write this review and for your kind comment; We hope to be able to welcome you many more times in our very own Martinhal Quinta; Yours Sincerely

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2018
Response from António Silva on 17 Jul 2018
Thank you

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Martinhal
Great location. Amazing staff. Child care excellent
Stayed 3 nights in May 2018
Response from António Silva on 17 Jul 2018
Dear Chris; Thank you for having the time to share your experience and hopefully we will be able to welcome you once again in a near future; Yours sincerely

10/10 Excellent

Walter, Upstate New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL MARTINHAL FAMILY RESORT
OUR EXPERIENCE AT THE MARTINHAL RESORT WAS AMAZING. OUR VILLA WAS EVEN BETTER THAN WE IMAGINED FROM THE DESCRIPTION AND PHOTOS ON THE WEBSITE. JUST AWESOME!!! AND THE STAFF..... THE MARTINHAL STAFF WAS UNLIKE ANY STAFF I HAVE SEEN ANYWHERE ELSE. EVERYONE TREATED US LIKE FAMILY, AND THIS MADE FOR AN EXCEPTIONALLY REWARDING EXPERIENCE. MANY THNAKS TO EVERYONE WHO WORKS AT MF RESORT QUINTA do LAGO.
Stayed 7 nights in Apr 2018
Response from António Silva on 1 May 2018
Dear Mr. Walter; Thank you for your kind words and rest assured that we always do or utmost to provide better and better service to our guests which are also a big part of the Martinhal Family; Yours sincerely

10/10 Excellent

Ian, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab week in the heart of Quinta
We were very impressed by the spacious high quality town house. Our garden with its little pool was private and a real sun trap. The pool hangout area was fab - our children loved the trampoline and camper van, which really helped them find friends. We used the indoor pool on a rainy day, which was also lovely. Breakfasts were a real treat and all the food we ate at lunch and dinner was lovely. Our children went to kids club twice and really enjoyed it. The shop on site is smart and has good quality, albeit limited produce. We did find we needed to use the larger supermarket, which is only a 4 min drive away and also good quality. The nearby beach is beautiful. A great stay.
Stayed 7 nights in Apr 2018
Response from António Silva on 1 May 2018
Dear Mr. Ian; Thank you so much for sharing with us your wonderful experience at Martinhal Quinta and letting us know you have had a marvelous time here along with your family; Hope to be able to welcome you again; Yours sincerely

10/10 Excellent

Simon , London England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service
I will like to mention that the customer service from the reception to the Mbar was fantastic especially will two staffs called Bruno and Enrique, they really made us feel welcome.
Stayed 5 nights in Dec 2017
Response from António Silva on 2 Jan 2018
Dear Simon; Thank you for taking the time to writte this post; Your compliments will be shared with our co-workers as well; Hope to be able to welcome you once again in our Martinhal Quinta; Kind Regards António

10/10 Excellent

Liz, nl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice townhouse, golf resort
We stayed one night but would definitely consider a golf holiday in the future. Clean, comfortable, spacious.
Stayed 1 night in Oct 2017

10/10 Excellent

JM, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost Perfect Holiday for Families with Under 5s
If you've got a family with kids under 5, and you're desperate for a proper holiday, go here. We loved it. It's fantastic. Go there. You won't believe the relief you feel when you're actually enjoying yourself. ALL the staff were a delight to deal with, our kids ran into the kids club (they were that keen to return), our villa was large and almost too big, the main pools were fab, the restaurant food was very good (albeit the menu is limited, although in a mostly self-catering site, that's understandable). And the setting of Quinta Do Lago is immaculate and the beech and lagoon are beautiful. The only issues I have are: There is no proper kids playground (the trampoline, pool, van, sandpit etc are great, but a set of swings, slide etc are required to tire out your toddlers). There's no gym. The shop has a well-chose range but is very pricey... and thus empty. (Reduce the prices, and bingo, more customers!)
Stayed 14 nights in Sep 2017

8/10 Good

PJ, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for holiday with family.
We stayed in a 3-bed townhouse with child friendly facilities (fenced off pool, stair gates etc). The pool in the property was too cold to swim in (mid-September) and the garden was small and lost the sun around 2pm - we wonder if this was because we had requested the child-friendly facilities that we were more restricted in terms of which property we were allocated. All rooms were spacious and clean. Staff were very helpful and the M-Bar is well equipped for families (baby pool - colder than the big pool, a decommissioned camper van, trampoline, large sand pit, and water fountains). The supermarket was no more expensive than Apolonia but quite limited in choice. Food from O'Terraco was disappointing - my cod was really salty. Breakfast was excellent (out of season it is included in price). The beach was nearby but no facilities are included from the hotel.
Stayed 7 nights in Sep 2017

10/10 Excellent

Julie, cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Couldn't have asked for more. Perfection Wonderful setting, wonderful staff, wonderful accommodation.
Stayed 3 nights in Sep 2017

8/10 Good

sara, haslemere uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great villa with pool
We hired a 2bed villa with pool , villa was great everything you could need . Maid service and concierge great . Shop had everything but wider selection at the local supermarket. Pool hangout great . My only comment for our villa was the sun loungers were not too comfortable and the restaurant deserted in the evenings . Lots of local fab restaurants to choose from
Stayed 9 nights in Aug 2017

6/10 Okay

l aba

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice but tired
Paid a lot of money for very old / tires accomodation. Nice staff however the accommodation is furnished to the bare minimum. Pure rental properties.
Stayed 10 nights in Jul 2017

10/10 Excellent

Tommy, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Family Resort
We are a family of 4 with kids aged 4 and 5 and we stayed in a 2 bedroom townhouse. The facilities at the Martinhal are excellent catering for all of the families needs our kids loved the hangout area with the Trampoline and camper van and the supermarket on the resort was so handy for any necessary bits. Our kids attended the kids club a few times and really enjoyed it. Would recommend a car hire to get you around Quinta. We are already planning for next years trip
Stayed 7 nights in Jul 2017
Response from António Silva on 22 Jul 2017
Thank you for choosing Martinhal Quinta for spending your holidays with your family and for taking the time to share your experience with us. We are very pleased to know that you have enjoyed your stay in Martinhal Quinta and we look forward to welcome you all again in future Stays. Kind regards

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic villa, best of both worlds
Fantastic stay at Martnhal Quinta. The 3 bed townhouse was huge and beautifully decorated (I think it had been recently refurbished). The kitchen was well appointed, rooms cleaned daily and the staff were very helpful and accommodating. Downsides: the villa pool was pretty small (but the central pool is large and lovely), there are steps down to the villa so not ideal with a buggy, there is not much of an atmosphere at the resort centre. It could do with more of an evening restaurant. Overall, really recommend.

10/10 Excellent

mathias s , uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family resort
We stayed in a 4 bed villa and returning in a month. As usual a warm Portuguese welcome with a good standard of villa for the price . Some villas are being refurbished but even original ones are great. Everything a family needs at the villa with onsite shop, cots and prams. Our 5 year old loved the communal pool where she made lots of friends. Overall a great holiday in a lovely part of Quinta !! We are coming back so that's a the best recommendation !!! Can't Praise the Portuguese people enough who are warm and welcoming .

10/10 Excellent

Victoria, Isle of Wight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing break
Luxery villia spotlessly clean with daily housekeeping the area is quiet and surrounded by well kept golf courses the service at this complex is exerilant and nothing was to much trouble there was a communal pool and some where to eat dinner And have breakfast if wished to we are looking forward to returing in the near future xx

10/10 Excellent

Jojo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities, super for families
We spent a week at Martinhal at the beginning of May in a 3 bed villa (upgraded from 3 bed town house which was a lovely suprise on arrival). The villa was immaculate and well equipped, with everything you could need for babies/children including stairgates, cot and high chair all set up for us on arrival. The concierge were fabulous, nothing was too much trouble. The private pool was cold as not heated but we braved it and enjoyed using the lovely garden and bbq. There is also a communal outdoor and indoor pool and breakfast was of an excellent standard with really friendly staff who clearly all love little ones. The shop is perfect for essentials but a car is beneficial to get to the nearest big supermarket in Almancil. We didn't use the childcare as our baby is too little but it looked great. We walked to the beach and back once (20 mins each way) and drove once, exceptionally clean and quiet. We also drove to Martinhal Sagres for lunch, gorgeous coastline and super food with a puree menu for babies! A fabulous holiday and we're now real fans of the Martinhal brand, they've thought of everything for families so you can go with complete confidence that you'll have a great time with little ones. A watch out, we had issues sitting together with our flights booked through Expedia. Although in online check-in we had seats together when we got to the airport it transpired that they weren't in both directions due to where baby masks are located, very disappointing.

10/10 Excellent

sue, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely villa close to beach and golf course
had a great time will go back the complex was great

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Resort
Great stay at a great family resort. Definitely recommend for a family vacation

10/10 Excellent

Carmen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No me gustó el horario del restaurante y tienda, cerrababan a las 18:00, demasiado pronto para mi
Stayed 1 night in Dec 2023
Response from Marina Almeida on 11 Dec 2023
Estimada Señora Carmen, En primer lugar nos gustaría agradecerle que haya compartido su opinión sobre su experiencia en nuestro resort. Sus comentarios son muy importantes para nosotros y serán compartidos con todo el equipo para futuras mejoras en la calidad de nuestro servicio. Sería un verdadero placer para nosotros volver a contar con su preferencia en el futuro. Saludos cordiales, Marina Almeida Guest Service Manager

4/10 Poor

Guilherme

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Marina Almeida on 21 Nov 2023
Estimado Guilherme, Gostaríamos primeiramente de agradecer a partilha da sua opinião relativamente à experiência connosco. Lamentamos no entanto, não ter correspondido na totalidade às suas expectativas, esperando que tal não seja impedimento para voltarmos a ter a sua preferência no futuro pois seria um enorme prazer voltar a dar-lhe as boas-vindas. Com os nossos melhores cumprimentos, Marina AlmeidaGuest Service Manager

2/10 Terrible

Benjamin

Stayed 2 nights in Oct 2023
Response from Marina Almeida on 17 Oct 2023
Dear Mr. Leuenberger, First of all we would like to thank you for sharing your opinion regarding your experience with us. We regret to know that we did not meet your expectations but will be looking forward to having your preference again in the future. With kind regards, Marina Almeida Guest Service Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stort och rymligt hus med pool 2x3 meter
Det verkar bara vara de allra största husen som har den stora poolen. Husen är vända så att man får antingen förmiddagssol eller eftermiddagssol. Vill man nyttja poolen större delen av dagen i sol får man försäkra sig om ett hus åt rätt håll, viket man gärna gjorde åt mig!
Stayed 2 nights in Nov 2022

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, room comfort
O lugar é lindo, as opções de lazer são ótimas para quem vai com crianças mas o ponto alto é a cortesia da equipe. Ficamos encantados com a simpatia, agilidade e atenção ao cliente.
Stayed 2 nights in Nov 2020