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Reviews of Jupiter Marina Hotel - Couples & Spa

4 out of 5
Jupiter Marina Hotel - Couples & Spa
Estrada da Rocha 2, Portimão, Faro

Reviews

9.4

Exceptional

Rating 10 - Excellent. 241 out of 326 reviews" "
Rating 8 - Good. 74 out of 326 reviews" "
Rating 6 - Okay. 7 out of 326 reviews" "
Rating 4 - Poor. 2 out of 326 reviews" "
Rating 2 - Terrible. 2 out of 326 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff! The VIP wine was not very good but Portugal has amazing wine everywhere so it wasn't a huge deal. Hotel lovely, staff so warm and friendly. We would definitely stay again!
Stayed 9 nights in May 2024
Response from FOM on 22 May 2024
Dear Karen Marie,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA and for the time you spent sharing your feedback.We are delighted to know that your overall experience was such a positive one and how much you have enjoyed the hotel and the service and friendliness from our team members.We all look forward to welcoming you again another time in the future and wish you all the best.Our kindest regards,Cláudia J FOM

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and everything was so clean. The pool was nice and rooftop bar was comfortable with a lot of options and great for a sunbathe. There was a good range of food at breakfast (try the fresh orange juice!), the only thing i would say is the hot food wasnt the best quality. Was glad to be a bit set back from the strip by the beach too.
Stayed 5 nights in Apr 2024
Response from Az on 6 May 2024
Dear Molly ,Thank you for choosing Jupiter Marina Hotel Couples & SPA and for sharing your positive feedback! It is a true pleasure to read your comments and to know how much you have enjoyed your experience, in particular the service from our team members, the hotel cleanliness, and the rooftop area. We wish you had shared your constructive feedback, in regards to the hotel food, while staying with us so that we could better understand in what particular way we could have improved. Once again we thank you for your time sharing your opinion and wish you all the best. We hope to have a new opportunity to welcome you another time in the future.Our very best regards from Portimão,Elsa A. GM

10/10 Excellent

David, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time going with my partner and we both had a lovely time. Was pleasantly surprised by the quality given the price and it was very easy to find everything/navigate the building and area and just enjoy ourselves.
Stayed 6 nights in Apr 2024
Response from FOM on 30 Apr 2024
Dear David,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA and for the time you spent sharing your feedback. We are delighted to know that your overall experience exceeded your expectations and how much you have enjoyed it! We all look forward to welcoming you again another time in the future and wish you all the best.Our kindest regards,Cláudia J FOM

10/10 Excellent

Corinne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, exceeded my expectations. Didn’t realize that the hotel came with complementary excursions to the beach with all kinds of cute shopping absolutely stunning beach property.
Stayed 1 night in Apr 2024
Response from Az on 29 Apr 2024
Dear Corinne,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA and for the time you spent sharing your feedback. We are delighted to know that your overall experience exceeded your expectations and how much you have enjoyed the property and free shuttle service to the beach.We all look forward to welcoming you again another time in the future and wish you all the best.Our kindest regards from the sunny Portimão,Elsa A. GM

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel. Rooms very nice and excellent bar and infinity pool on the rooftop. Shuttle bus every hour to the beach. Excellent breakfast.
Stayed 2 nights in Apr 2024
Response from Az on 29 Apr 2024
Dear richard, We want to thank you for choosing Jupiter Marina Hotel Couples & SPA for your recent visit to Portimão and for your time sharing your positive feedback.It is a pleasure to learn that your stay was such an excellent one and how much you appreciated the cleanliness, rooftop area, shuttle bus, and breakfast.We truly look forward to having a new opportunity to welcome you again another time in the future.Our warmest regards from the sunny Portimao, Elsa A. GM

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from FOM on 1 Apr 2024
Dear Jennifer,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA and for the time you spent sharing your evaluation. We are very happy to know how much you have enjoyed your experience!We look forward to welcoming you another time in the future.Kindest Regards,Cláudia J FOM

10/10 Excellent

Rick

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Response from FOM on 22 Mar 2024
Dear Rick,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA and for the time you spent sharing your evaluation. We are very happy to know how much you have enjoyed your experience!We look forward to welcoming you another time in the future.Kind Regards,Cláudia J FOM

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We looooved the hotel, it was gorgeous we were over the moon and wish we would have stayed longer
Stayed 2 nights in Aug 2023
Response from Az on 2 Nov 2023
Dear Kevin,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA for your recent visit to Portimão and for the time you spent sharing your lovely feedback. We are delighted to know how much you have loved your experience with us. It leaves us so proud of our work! It is a true pleasure to share your comments with all team members.All team wishes you all the best and looks forward to welcoming you another time in the future.Receive our kindest regards from the sunny Portimão, Elsa A. GM

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Az on 6 Nov 2023
Dear Timothy,We are grateful for your recent visit to Jupiter Marina Hotel Couples & Spa and for taking the time to share your 10/10 evaluation. We are delighted that your experience with us fulfill entirely your expectations. Looking forward to welcoming you again. Receive our warmest regards, Elsa A. GM

4/10 Poor

Georgette

Stayed 6 nights in Oct 2023
Response from Az on 6 Nov 2023
Dear Georgette,We are quite surprised to receive your evaluation of 4/10 with no comments that allow us to understand the aspects where we can improve our services to fulfill your expectations! We take all our guests' comments very seriously and use them to improve our standards and service quality on a daily basis. From this perspective, we would like your constructive feedback to verify accordingly. Please be so kind as to send us your comments. In anticipation, we thank you for your time. Receive our kindest regards,Elsa A. GM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly staff
Stayed in a very comfortable room with a nice balcony. Bathroom was very clean and the water pressure was excellent. The rooftop bar was very great for a quick bite or a drink. Breakfast was good although a bit busy. The parking was very convenient and at a fair price. Would not hesitate to choose it again.
Stayed 3 nights in Oct 2023
Response from FOM on 26 Oct 2023
Dear Rogerio,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA and for the time you spent sharing your feedback.We are delighted to know that your overall experience was such a positive one and how much you enjoyed the room, the rooftop & bar and Breakfast!All team wishes you all the best and look forward to welcoming you another time in the future.Our kindest regards,Cláudia J FOM

10/10 Excellent

Khurram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from FOM on 23 Oct 2023
Dear Khurram,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA for your recent visit to Portimão and for the time you spent sharing your feedback.We all look forward to welcoming you again another time in the future and wish you all the best.Kindest regards,Cláudia FOM

8/10 Good

Adewunmi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The hotel staff were great, nothing was too much for them. When we arrived very early, they did their best to prepare the room as early as they could for us. In the meantime we had access to the rest of the hotel. The room was spotless & had everything we needed. The only thing I would comment on is the room service/bar menu. The menu was very limited and not great BUT they were happy for us to order food from outside. Cocktails from the bar weren’t great either but they were ok. Breakfast was always fresh and tasty. Best hash browns I’ve ever had! The spa was perfection. Even without treatments it was just a beautiful place to relax in. All in all, great stay. Adult hotel, great location right by the marina. We will return. I recommend that you book to stay here, you won’t regret it.
Stayed 4 nights in Sep 2023
Response from FOM on 16 Oct 2023
Dear Adewunmi,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA and for the time you spent sharing your feedback.We are delighted to know that your overall experience was such a positive one and how much you enjoyed the the friendliness and service from our team members and our Spa!All team wishes you all the best and look forward to welcoming you another time in the future.Our kindest regards,Cláudia J FOM

6/10 Okay

Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the rooms were very clean. The only downsides are that it’s far from any attractions/dining and the pool area is not big enough- if you don’t go get a spot right when it opens, you won’t get a spot all day. Which defeats the purpose of staying at the hotel in my opinion.
Stayed 2 nights in Sep 2023
Response from FOM on 21 Sept 2023
Dear Madison,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA and for the time you spent sharing your feedback.We are very hapy to know that your overall experience was such a positive one and how much you enjoyed the rooms and the cleanliness.We truly regret not having provide you a better experience with the sunbeds. Unfortunetely is not possible to have sunbeds for all guests during the high season.All team wishes you all the best and look forward to welcoming you another time in the future.Our kindest regards,Cláudia J FOM

10/10 Excellent

François-Olivier

Stayed 2 nights in Sep 2023
Response from FOM on 13 Sept 2023
Cher François-Olivier, Nous tenons à vous remercier d'avoir choisi le Jupiter Marina Hotel Couples & SPA et d'avoir pris le temps de partager votre appréciation. Toute l'équipe vous souhaite le meilleur et se réjouit de vous accueillir une autre fois dans le futur. Cordialement,Cláudia J FOM

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. The food was great. The roof top Infiniti pool was lovely however it was difficult to get a sun bed around the pool sometimes.
Stayed 9 nights in Aug 2023
Response from FOM on 13 Sept 2023
Dear Mark,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA and for the time you spent sharing your feedback.We are delighted to know that your overall experience was such a positive one and how much you enjoyed the food, the rooftop pool and the friendliness from our team members!All team wishes you all the best and look forward to welcoming you another time in the future.Our kindest regards,Cláudia J FOM

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from FOM on 27 Sept 2023
Dear Christopher,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA for your recent visit to Portimão and for the time you spent sharing your evaluation. We all look forward to welcoming you again another time in the future and wish you all the best.With our kind regards,Cláudia J FOM

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from FOM on 19 Sept 2023
Dear Nigel,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA for your recent visit to Portimão and for the time you spent sharing your evaluation. We all look forward to welcoming you again another time in the future and wish you all the best.With our kind regards,Cláudia J FOM

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel that feels so luxurious. Great location, buffet breakfast and facilities. We got upgraded to a Junior Suite upon check-in. Great to be able to have checked out at 12pm also. Can't fault our stay.
Stayed 2 nights in Aug 2023
Response from FOM on 25 Aug 2023
Dear Claudia,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA and for the time you spent sharing your feedback.We are delighted to know that your overall experience was such a positive one and how much you enjoyed the the hotel location, faciities and the Breakfast!All team wishes you all the best and look forward to welcoming you another time in the future.Our kindest regards,Cláudia J FOM

8/10 Good

Madleina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from FOM on 7 Aug 2023
Dear Madleina, thank you so much for choosing Jupiter Marina Hotel Couples & Spa and for sharing your amazing evaluation! We hope to have the pleasure of welcoming you again another time in the future and wish you all the best. Kindest regards, Cláudia J. FOM

10/10 Excellent

Catherine, Falkirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful room was clean and bed was super comfy. Amazing breakfast with a great variety even an omelette cooked to order
Stayed 7 nights in Jul 2023
Response from FOM on 25 Jul 2023
Dear Catherine,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA and for the time you spent sharing your feedback. We are delighted to know that your overall experience was such a positive one and how much you enjoyed the the service from our team members and our Breakfast!All team wishes you all the best and look forward to welcoming you another time in the future.Our kindest regards,Cláudia J FOM

6/10 Okay

Tilika

Stayed 4 nights in Jul 2023
Response from FOM on 31 Jul 2023
Dear Tilika,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA for your recent visit to Portimão and for the time you spent sharing your evaluation. We all look forward to welcoming you again another time in the future and wish you all the best.With our kind regards,Cláudia J FOM

10/10 Excellent

Nitasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from FOM on 11 Jul 2023
Dear Nitasha,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA and for the time you spent sharing your evaluation. We are very happy to know how much you have enjoyed your experience!We look forward to welcoming you another time in the future.Kindest Regards,Cláudia J FOM

10/10 Excellent

Ferhet

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable with very helpful staff
Stayed 4 nights in Jun 2023
Response from FOM on 23 Jun 2023
Dear Ferhet,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA and for the time you spent sharing your feedback. We are delighted to know that your overall experience was such a positive one and how much you enjoyed the the service from our team members!All team wishes you all the best and look forward to welcoming you another time in the future.Our kindest regards,Cláudia J FOM

10/10 Excellent

Dexter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Located in between restaurants and shopping center. Staff are extraordinarily helpful and nice. Room and hotel very clean! I highly recommend
Stayed 2 nights in Jun 2023
Response from FOM on 15 Jun 2023
Dear Dexter,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA and for the time you spent sharing your feedback. We are delighted to know that your overall experience was such a positive one and how much you enjoyed the hotel location, the cleanliness and the service from our team members!All team wishes you all the best and look forward to welcoming you another time in the future.Receive our kindest regards,Cláudia J FOM

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel itself is aweseome! It's beautiful and clean, breakfast was awesome with lots to choose from. Pool are was beautiful but didn't make use of it as it was often busy. Beds were comfortable. View of port wasn't that great, unkept property out front and main road was very busy and loud so didn't opent the patio doors that often. Not much on patio but two chairs and a table to not very inviting. Staff who checked us in wasn't very pleasant which in this industry working with people one needs to be. We're pretty easy going travellers, aren't picky but these were a few things that stood out. Again, hotel itself was amazing and very clean! The rest of the staff was very pleasant and zero compaints! Thanks "Nelson" for taking good care of us!
Stayed 3 nights in May 2023
Response from FOM on 6 Jun 2023
Dear Karen,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA and for the time you spent sharing your feedback. We are delighted to know that your overall experience was such a positive one and how much you enjoyed the breakfast, the pool, the room and the service from our team members, especially Nelson!All team wishes you all the best and look forward to welcoming you another time in the future.Receive our kindest regards,Cláudia J FOM

10/10 Excellent

Thomas Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2023
Response from FOM on 5 Jun 2023
Dear Thomas Bryan,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA for your recent visit to Portimão and for the time you spent sharing your feedback.We all look forward to welcoming you again another time in the future and wish you all the best.Kindest regards,Cláudia FOM

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
professional service and hotel
Stayed 3 nights in May 2023
Response from FOM on 31 May 2023
Dear Gary,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA for your recent visit to Portimão and for the time you spent sharing your feedback. We are very happy to know how much you have enjoyed your experience with us!Your opinion is very important for us.We all look forward to welcoming you again another time in the future and wish you all the best.Kindest Regards,Cláudia J FOM

10/10 Excellent

Robert, Ile des Chenes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 20 nights in Apr 2023
Response from FOM on 5 Jun 2023
Dear Robert,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA for your recent visit to Portimão and for the time you spent sharing your feedback. We are very happy to know how much you have enjoyed your experience with us!We all look forward to welcoming you again another time in the future and wish you all the best.Kindest regards,Cláudia FOM

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice hotel, very clean. Breakfast was very good. Convenient location.
Stayed 7 nights in May 2023
Response from FOM on 16 May 2023
Dear Chris,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA for your recent visit to Portimão and for the time you spent sharing your feedback. We are very happy to know how much you have enjoyed your experience, in particular, location, cleanliness and breakfast.We all look forward to welcoming you again another time in the future and wish you all the best.Our kindest regards,Cláudia J FOM

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel, good location, friendly & accommodating staff. Good breakfast selection, good food.
Stayed 2 nights in May 2023
Response from FOM on 23 May 2023
Dear Julia,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA and for the time you spent sharing your feedback. We are very happy to know how much you have enjoyed your experience, in particular, the location, the breakfast and the service from our team members!.We look forward to welcoming you another time in the future.Kindest Regards,Cláudia J FOM

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2023
Response from FOM on 29 May 2023
Dear Esther,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA and for the time you spent sharing your feedback. We are very happy to know how much you have enjoyed your experience!We look forward to welcoming you another time in the future.Kindest Regards,Cláudia J FOM

10/10 Excellent

Gregory Lee, Xenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would highly recommend this hotel. We enjoyed quite times on the rooftop deck with great food and drinks. We had a fresh hot breakfast every day.
Stayed 6 nights in Apr 2023
Response from FOM on 10 May 2023
Dear Gregory Lee,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA for your recent visit to Portimão and for the time you spent sharing your feedback. We are very happy to know how much you have enjoyed your experience, in particular our rooftop and the breakfast!We all look forward to welcoming you again another time in the future and wish you all the best.With our kindest regards,Cláudia J

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel, will be staying here again.
Stayed 4 nights in Apr 2023
Response from FOM on 10 May 2023
Dear Catherine,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA and for the time you spent sharing your feedback. We are delighted to know that your overall experience was such a positive one and that you would definitely return to visit us!!We all look forward to welcoming you again another time in the future and wish you all the best.Receive our kindest regards,Cláudia J

10/10 Excellent

Robert L

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Jupiter spa and marina hotel was for 8 days and was amazing wonderful. Staff wellness to assist you with any issues or questions, friendly and outgoing. Each day we would talk with a staff member and get their thoughts on what to visit. Each day we was not disappointed. After eight days and we were departing, the staff made it a point to tell us how much they appreciated us and were going to miss our chats and did not want us to leave
Stayed 8 nights in Apr 2023
Response from FOM on 28 Apr 2023
Dear Robert,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA for your recent visit to Portimão and for the time you spent sharing your feedback. We are delighted to know that your overall experience was such a positive one and how much you enjoyed your stay with us, in particular the friendliness of our team members!We all look forward to welcoming you again another time in the future and wish you all the best.With our kind regards,Cláudia J FOM

10/10 Excellent

sarah Catherine

Liked: Staff & service, amenities, property conditions & facilities
Stunning hotel, we had such a lovely and relaxing break. Everything so easy - lovely staff, breakfast, rooms, location...we will definitely return and in fact are looking to go back next year.
Stayed 4 nights in Apr 2023
Response from FOM on 28 Apr 2023
Dear Sarah Catherine,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA for your recent visit to Portimão and for the time you spent sharing your feedback. We are delighted to know that your overall experience was such a positive one and how much you enjoyed the breakfast, the room and our team members!We all look forward to welcoming you again another time in the future and wish you all the best.With our kind regards,Cláudia J FOM

10/10 Excellent

Finlay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023
Response from FOM on 28 Apr 2023
Dear Finlay,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA for your recent visit to Portimão and for the time you spent sharing your feedback. We all look forward to welcoming you again another time in the future and wish you all the best.With our kind regards,Cláudia J FOM

10/10 Excellent

Mihail

Stayed 1 night in Apr 2023
Response from FOM on 28 Apr 2023
Dear Mihail,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA for your recent visit to Portimão and for the time you spent sharing your feedback. We all look forward to welcoming you again another time in the future and wish you all the best.With our kind regards,Cláudia J FOM

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Amazing hotel. Beautiful room and fabulous breakfast
Stayed 1 night in Apr 2023
Response from FOM on 28 Apr 2023
Dear James,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA for your recent visit to Portimão and for the time you spent sharing your feedback. We are delighted to know that your overall experience was such a positive one and how much you enjoyed our hotel.We all look forward to welcoming you again another time in the future and wish you all the best.With our kind regards,Cláudia J FOM

10/10 Excellent

Christiana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from FOM on 28 Apr 2023
Dear Christiana,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA for your recent visit to Portimão and for the time you spent sharing your feedback. We all look forward to welcoming you again another time in the future and wish you all the best.With our kind regards,Cláudia J FOM

10/10 Excellent

Sachiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in 7 different hotels in Portugal in different areas during this trip. And Jupiter Marina Hotel was our top pick! They were able to give us superior room with a corner room with balcony around the room. Very nice roof top pool and amenities. Breakfast was amazing! Welcome wine and 24-hours espresso machine in the lounge were great. Staff was very friendly and always attentive to answer any questions. We'd love to come back and stay again!
Stayed 1 night in Mar 2023
Response from FOM on 13 Apr 2023
Dear Sachiko,We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA and for the time you spent sharing your feedback. We are delighted to know that your overall experience was such a positive one and how much you enjoyed the the pool, the room, breakfast and our friendliness!We all look forward to welcoming you again another time in the future and wish you all the best.Our kindest regards,Cláudia J. FOM

10/10 Excellent

Christine

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023
Response from FOM on 30 Mar 2023
Dear Christine, thank you so much for choosing Jupiter Marina Hotel Couples & Spa and for sharing your amazing evaluation! We hope to have the pleasure of welcoming you again another time in the future and wish you all the best. Kindest regards, Cláudia J. FOM

10/10 Excellent

shelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, transfers arranged by the hotel were very good. Rooms clean and spacious. Roof top bar was fabulous to have a cocktail in the sun. Restaurant breakfast was good, fresh and good range. Evening dinning was superb great choice and good service. Would recommend and would return.
Stayed 5 nights in Mar 2023
Response from FOM on 28 Mar 2023
Dear Shelley, What a joy to receive your positive feedback after your recent stay at Jupiter Marina Hotel Couples & Spa.Looking forward to welcoming you another time very soon. Kindest regards from the sunny Portimão,Cláudia J. FOM

10/10 Excellent

Raul

Stayed 3 nights in Mar 2023
Response from FOM on 28 Mar 2023
Dear Raul, What a joy to receive your positive feedback after your recent stay at Jupiter Marina Hotel Couples & Spa.Looking forward to welcoming you another time very soon. Kindest regards from the sunny Portimão,Cláudia J. FOM

8/10 Good

Fareed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2022
Response from Cátia V. || AGM on 31 Oct 2022
Dear Fareed, Thank you so much for choosing Jupiter Marina Hotel Couples & Spa, and for sharing your evaluation!We hope to welcome you again in a near future. Kindest Regards,

10/10 Excellent

Li

Stayed 2 nights in Oct 2022

10/10 Excellent

Zia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jupiter hotels are always
Stayed 7 nights in Oct 2022
Response from Cátia V. || AGM on 31 Oct 2022
Dear Zia, thank you so much for your amazing evaluation and for choosing Jupiter Marina Couples & Spa for your recent visit to Portimão. All team wishes you all the best and looks forward to welcoming you another time in the future.Kindest Regards,

10/10 Excellent

Joao Jose, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and services
Stayed 2 nights in Sep 2022
Response from Cátia V. || AGM on 31 Oct 2022
Dear Joao Jose, thank you so much for choosing Jupiter Marina Hotel Couples & Spa and for sharing your amazing evaluation! Thank you so much, it is a pleasure to know that you really had a memorable experience with us. We hope to have the pleasure of welcoming you again another time in the future and wish you all the best.Kindest regards,

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and very comfortable stay
We had a lovely time at the Jupiter, the staff were very friendly, the breakfast was excellent and the room was great. We had a superior room facing the river. They’re quite compact but very nicely finished, very comfortable beds, a small fridge/mini bar, great shower. The rooftop bar was also great and the pool, although the pool area was quite busy when we were there. The spa was also booked up and I couldn’t get a slot for an hour massage. The shuttle to the beach along in Praia de Rocha was brilliant.
Stayed 4 nights in Sep 2022
Response from Cátia V. || AGM on 1 Oct 2022
Dear Lorna, We would like to thank you for choosing Jupiter Marina Hotel Couples & SPA for your recent visit to Portimão and for the time you spent sharing your feedback.We are very pleased to see that overall you appreciated our staff, breakfast, shuttle, and facilities. We do sorry to know that would not be able to enjoy a massage.We are looking forward to welcoming you again in a near future. Please contact us in advance, for us to book you a message to make sure that you really have a special and relaxed moment. Kindest Regards,

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very plush.
Stayed 5 nights in Sep 2022