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Reviews of Jardim do Vau

4 out of 5
Jardim do Vau
Praia do Vau, Portimão

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 98 reviews" "
Rating 8 - Good. 32 out of 98 reviews" "
Rating 6 - Okay. 7 out of 98 reviews" "
Rating 4 - Poor. 3 out of 98 reviews" "
Rating 2 - Terrible. 1 out of 98 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
We are coming back next year. 🤗
Stayed 1 night in Feb 2024
Response from Jardim do Vau on 14 Feb 2024
thank you for your kind review :) See you next year!

8/10 Good

Mari-Lee

Travelled with partner
Liked: Amenities
The property was located right on the beach with a beautiful walkway. Our room was adequate. We found our hallway very dark at night as there was no lights operating
Stayed 5 nights in Oct 2023
Response from Jardim do Vau on 6 Nov 2023
Thank you so much for your review. It would have been important to us to know in which hallway there were not lights, as we would have solve that problem immediately. We hope to welcome you again soon :)

8/10 Good

Sayli

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pros: Property is at an excellent location 🙂 The beach is really good. We had an excellent time this summer. The property also has multiple swimming pools both outdoor and indoor. Indoor ones are warm and also has a Jacuzzi. Hotel staff was also very helpful. We truly enjoyed our 4 nights stay at Jardim de Vau. Cons: I had booked this property through Expedia but one small concern from my end was that our room didn't have washing machine. Rest all room seem to have it. Otherwise, everything was good 👍
Stayed 3 nights in Aug 2023
Response from Jardim do Vau on 5 Sept 2023
Thank you for your review :)

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023
Response from Jardim do Vau on 5 Sept 2023
Thank you for your review :)

2/10 Terrible

Dylan

Stayed 7 nights in Jun 2023
Response from Jardim do Vau on 5 Jul 2023
Dear Dylan, our reservation team could not find any records of a client with your name for the last 7 days. Kindly contact our team directly for any issues.

10/10 Excellent

Michelle

Stayed 10 nights in Jun 2023
Response from Jardim do Vau on 3 Jul 2023
Thank you!

10/10 Excellent

Patrick

Liked: Cleanliness, room comfort
Highly recommended
Hotel is in an ideal location. It is quiet but there are several nice bar/restaurants within 2mins walk. Beautiful pool which is spotless clean. Pool bar is excellent with reasonable prices.The whole property is very clean, inside and out. Gorgeous beach is a few steps away with 3 bar/restaurants on or overlooking beach. About a 20 mins lovely walk along the prom with stunning views, into centre of very lively portimao.
Stayed 10 nights in Jun 2023
Response from Jardim do Vau on 21 Jun 2023
Thak you so much for your kind review. We hope to welcome you again soon!

10/10 Excellent

Loretta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to a gorgeous walkable beach
Stayed 17 nights in Mar 2023
Response from Jardim do Vau on 17 Apr 2023
Thank you so much!

10/10 Excellent

Sylvia

Liked: Cleanliness, property conditions & facilities
We were upgraded to a 2 bedroom apartment which was very nice and quiet. Some room service every day was nice but not necessary. It was a bit strange that we were told that we had to buy our own dish soap to wash our dishes. Now we have a large amount left over. Otherwise it was very lovely. Beautiful pool.
Stayed 8 nights in Mar 2023
Response from Jardim do Vau on 27 Mar 2023
Thank you so much for your kind review. We look forward to welcoming you again soon!

10/10 Excellent

Santiago

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place. Everyone was friendly and helpful, particularly Jorge, the guy taking care of the pool.
Stayed 3 nights in Feb 2023
Response from Jardim do Vau on 1 Mar 2023
Thank you so much for your kind review. We hope to see you again soon!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location and staff.
Stayed 11 nights in Feb 2023
Response from Jardim do Vau on 1 Mar 2023
Thank you so much for your kind review!

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing for a family, immaculate outside pool, great inside pool, everything well taken care of, and friendly staff always eager to help. just 1 step from the beach, with a cat colony outside the gate eager to be pet'd - could not ask for better place. will definitely return. Only thing that needs urgent uplift and improvement is the wi-fi - it is impossible to work from this location with the wi-fi provided.
Response from Jardim do Vau on 16 Feb 2023
Thank you!

8/10 Good

Iva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to the seafront. Lovely walks around. Very comfortable beds. Every single person working there was very polite and helpful. We love swimming and indoor pool was fantastic, apart of opening times 9-7, . And also when we booked, it was including steam and sauna, but you have to pay for it and pre-book it now:-{ so not very happy about that.
Stayed 8 nights in Nov 2022
Response from Jardim do Vau on 16 Nov 2022
Thank you so much for your kind review. It is a pleasure for us to know that our clients enjoy their stay with us. We regret that your travel agent gave you the wrong information regardin gour sauna and steam room, as these services have always benn charged. We hope to welcome you again soon!

10/10 Excellent

Shauna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay! Our room got upgraded when we arrived, very clean big room, everything you need right on site, perfect location!! Too many cats but I think that’s Portugal in general… otherwise it was a great stay would recommend and stay again
Response from Jardim do Vau on 11 Nov 2022
Thank you so much for your kind review. We hope to welcome you again soon :)

8/10 Good

Christopher

Stayed 1 night in Oct 2022
Response from Jardim do Vau on 26 Oct 2022
Thank you for your review!

10/10 Excellent

Aubrey

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2022
Response from Jardim do Vau on 18 Aug 2022
Thank you so much!

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a fantastic experience. The employees were very friendly and helpful. They took the time to help us. Everything was clean and comfortable. The beach was a short walk from the hotel and was fantastic.
Stayed 5 nights in Jun 2022
Response from Jardim do Vau on 18 Aug 2022
Thank you so much for your kind review. We look forward to welcoming you again soon :)

10/10 Excellent

Marius

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022

10/10 Excellent

JohnB, London

Travelled with partner
Liked: Cleanliness, amenities
Good location next to the beach and restaurants. Property well maintained, good staff and excellent facilities including library, gym, shop, swimming pool, restaurant. Rooms cleaned to a high standard every day. Staff helpful and friendly. I cannot fault it.
Stayed 4 nights in Mar 2020
Response from Jardim do Vau on 17 Mar 2020
Thank you so much for your kind words. We hope to welcome you again soon. All the best, Jardim do Vau

10/10 Excellent

Janda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Even though it was out of season all the facilities were open and in immaculate condition. The pool areas are fantastic and the indoor gym all in good functional order. The food at the restaurant was extremely reasonable and very good.
Stayed 2 nights in Dec 2019
Response from Jardim do Vau on 10 Dec 2019
Thank you so much!! We hope to welcome you again soon :)

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large, well-maintained swimming pool area close to the beach.
Stayed 3 nights in Nov 2019
Response from Jardim do Vau on 8 Nov 2019
Thank you so much for your kind review :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Location, friendly staff, cleanliness, large rooms, maid service..............all brilliant
Stayed 8 nights in Oct 2019
Response from Jardim do Vau on 4 Nov 2019
Thank you so much for your kind review :)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
This hotel has everything you need, well equipped large apartments, great pool with lots of sun loungers, right next door to long sandy beach and even a mini supermarket. The area is quiet (no bad thing), and you can walk to Praia da Rocha and Alvor. We had a airport pick up later in the day and were offered storage of our luggage and a courtesy room and towels free of charge.
Stayed 16 nights in Aug 2019
Response from Jardim do Vau on 27 Aug 2019
Thank you very much for your kind review. We hope to welcome you again shortly :)

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful beach and friendly staff
Stayed 1 night in Aug 2019
Response from jardim do vau on 19 Aug 2019
thank you so much! we hope to welcome you again soon :)

8/10 Good

Verified traveller

Stayed 6 nights in Jul 2019
Response from Jardim do Vau on 19 Aug 2019
Muito obrigado!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All facilities were close by which made it ideal for our grand daughter. Staff were all very friendly and helpful.
Stayed 7 nights in Jul 2019
Response from Jardim do Vau on 23 Jul 2019
Thank you for your kind review :) It is a pleasure for us to see that you had a great stay with us and we hope to welcome you again soon. All the best, Jardim do Vau Team

6/10 Okay

Lina, Toronto

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
I liked the access to the beach. I liked the connivence store. I didn’t like the beds at all. I didn’t like the the rooms didn’t have basic kitchen things like dish soap. I didn’t like the service, very very slow for ordering food and drinks.
Stayed 4 nights in Jun 2019
Response from Jardim do Vau on 4 Jul 2019
Dear Lina, Thank you for your review. We are glad that you enjoyed your stay with us and our previleged location. We are also sorry that you did not like your beds and that you did not report this to us while you were here, as we would have solved this for you. As you may understand, as an apartment unit we do not supply amenities and we do not advertise it. We will pass your review on the service to our F&B team. We wish you all the best and hope to welcome you again shortly.

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful holiday
It was a great clean hotel right near the beach with a fully equipped kitchen. The bedroom was spacious and quiet.There was a nice balcony off the lounge and dining area. There is a restaurant and shop where you can get groceries on site Laundry was quite expensive for a small bag of clothes. I would definitely stay there again great value for money.
Stayed 7 nights in May 2019
Response from Jardim do Vau on 11 Jun 2019
Thank you so much for your kind review. We hope to welcome you again soon :)

10/10 Excellent

Verified traveller

Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jan 2019

10/10 Excellent

NIKOLAOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Excellent
Stayed 4 nights in Dec 2018
Response from Jardim do Vau on 8 Jan 2019
Thank you very much!

10/10 Excellent

NIKOLAOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was Great
Great hotel, Great people , Great Stay
Stayed 2 nights in Dec 2018
Response from Jardim do Vau on 31 Dec 2018
Thank you for your kind review :)

8/10 Good

Jeffy, B.C. Canada

Liked: Cleanliness, amenities, property conditions & facilities
We loved the location, that it was close to the beautiful beach and coastline. The room was spacious and comfortable. The facilities were in good condition. We didn't like that you need to bring or buy a swim cap for 4 euros at the pool.
Stayed 2 nights in Dec 2018
Response from Jardim do Vau on 31 Dec 2018
Thank you for your kind review :)

10/10 Excellent

Taran, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, clean, very good kitchen facilities, heating worked very well (was a little bit cold during our stay), on site shop was small and expensive but had pretty much most of what you need for a self catering holiday (bread, milk, eggs, snacks, cereal, cheeses, 5lt bottles of water etc.), if you don't mind a 30 min walk there is an Aldi and Lidl you could go to get things for cheaper. There is also a restaurant on site but we didn't eat in there so cannot comment on it. The water was too cold to go in the outdoor pool but it was very big so during summer this would be an advantage, the indoor pool again is quite big and there is also a jacuzzi which is nice but you have to wear a swimming cap while in the water. Gym consisted of 2 treadmills, 2 spin cycles, one multi machine which wasn't very good and no free weights, but being on holiday this was no issue at all. The beach is very nice and is only 2 minutes walk from the room, if you are going out late, after 19:00 I think, the gates at the back of the hotel that get direct access will be locked so you will have to walk round to get to the beach, but this is still less than 5 minutes. There is also quite a few English and American channels on the TVs, as well as French and German.
Stayed 8 nights in Nov 2018
Response from Jardim do Vau on 13 Nov 2018
Thank you very much for your kind review. We hope to welcome you again soon :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at an excellent facility
The spouse and I enjoyed I nice autumn vacation in October/November at Jardin do Vau. We were fortunate to be upgraded to a two bedroom apartment, likely because they were renovating a block of one bedroom units during the quiet season. The two bedroom unit was excellent, with two full bathrooms a large sitting room, a dining room, kitchen and a patio that was about 15 feet by 25 feet. The kitchen was fully equipped with stove/oven, fridge, dishwasher, microwave and a washing machine for clothes. The location of Jardin do Vau IS outstanding as it is about 100 feet from the Vau beach. There's no need to drive to the beach, and it's quite handy to pop back in to your apartment to get a beer, have a snack, or just to grab some item that you may have forgotten. I would not have liked to stay at that location without having rented a car. It is possible to walk to the strip of restaurants that line Praia de Rocha, but it's a dark, lonely walk home after dinner. However, with a car, there are numerous restaurants and shops within a 5 minute drive. For a future trip to the Algarve, I would definitely return to Jardin do Vau.
Stayed 12 nights in Oct 2018
Response from Jardim do Vau on 7 Nov 2018
Thank you so much for your kind review. We hope to welcome you again soon.

10/10 Excellent

Linda, B.C. CANADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked location, close to a beautiful beach, walking to shops and restaurants. Room with kitchen was spacious, nice deck to sit out on and flowers planted on the deck was a nice touch. Housekeepers friendly, front desk helpful, quiet and beds comfortable. I would recommend to our family and friends.
Stayed 12 nights in Oct 2018
Response from Jardim do Vau on 7 Nov 2018
Thank you so much for your kind review. We hope to welcome you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent holiday
Excellent location. Friendly staff and very good facilities. Great place to relax and enjoy.
Stayed 9 nights in Aug 2018
Response from Jardim do Vau on 29 Aug 2018
Thank you for your comments. We hope to welcome you again soon.

8/10 Good

Julie, Kulie

Liked: Staff & service
Perfect Spot! Needs updating
This hotel ia a gem in a beautiful location! However, we visited about 16 years ago and apartments are not much different than they were then. Staff were helpful during check in and check out and when we had questions/concerns. Sorely in need of a refresh...but would go back
Stayed 4 nights in Jun 2018
Response from Jardim do Vau on 31 Jul 2018
Thank you so much for your review. We hope to welcome you again soon.

6/10 Okay

jeanette

Disliked: Staff & service
Not a 4 star apartment.
Upon checkin we found the reception to be rather uninterested and not terribly helpful. Housekeeping left a lot to be desired as both bathrooms had left over soaps in the holders, from previous guests. Although the apartment had kitchen facilities, reception informed us to buy our own detergent for our dishes from a supermarket - we would have considered this a basic provision. On the plus side the bar and restaurant staff were great and the outside area, although we didn't use it, looked lovely. We did not bring children, but would recommend families to request a lower level apartment. The single beds were underneath a fully openable window. We were also unimpressed with the lack of security lighting outside the apartments. I would not be selecting this apartment again.
Response from Ana Alexandre, e-commerce on 12 Apr 2018
Thank you for your comment and for staying at Jardim do Vau. We are sorry to learn that you did not have a pleasant stay with us. In order to improve our services, and to understand what went wrong, we kindly ask you to please email us informing your arrival and departure days, name and the apartment number where you stayed in. We hope to welcome you again in a near future and assure that you have a great stay at Jardim do Vau.

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018
Response from Jardim do Vau on 5 Mar 2018
Thank you for your review. We hope to welcome you shortly :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for the money
Okay, at Jardin do Vau what you get is a basic one bedroom apartment that is steps away (50 meters) from a fabulous beach. The apartments are large enough to be comfortable and have a serviceable kitchen. My stay was during November, so I didn't make use of air conditioning, but it was available. The neighbourhood is quiet at night, which I appreciate, but a 1 km walk takes you to a street with bars and pubs (if you are a walker, you can easily go out without worrying about drunk driving). The apartment complex has parking for free, indoor and outdoor pools, and a bar/restaurant, all of which I used. While there are laundry facilities on site which you can use for 5€ per load, it would have been nice to have a washing machine in the apartment. Overall, it's a great location and represents excellent value for money.
Stayed 16 nights in Nov 2017

8/10 Good

PP, Ireland

Disliked: Room comfort
Family holiday break
Great location, basic accommodation
Stayed 10 nights in Oct 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2017

8/10 Good

Darren, London

Liked: Cleanliness, staff & service, room comfort
Great location for beach and cliff top walks
Nice staff and helpful. Hotel bar & restaurant not in a great spot with no outside space.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gorgeous Beach
This was just a one night stay but the bed was very comfortable. They had some kind of metal blind to cover the bedroom window and keep out street noise but I did not need it. Even though we did not buy the restaurant breakfast their coffee Americano and Galao was fantastic and totalled 3 euro . I would definitely stay there again .

8/10 Good

Barbara, Kettering

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
Very relaxing and immaculately clean with very good facilities,although some were not available. Easy access to beautiful beaches,friendly quality bars and restaurants and inexpensive public transport to nearby towns.

10/10 Excellent

Peter, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right beside a beautiful beach
Lovely hotel in a quiet area right beside a fantastic beach. We had a beautiful 2 bedroomed apartment on the top floor with an awesome sea view. Staff extremely helpful. Great large pool and handy mini-market. Several great restaurants close by. In a quiet area about 20 minute walk to the much busier Praia de Rocha. Fantastic beaches with great rock formations.

10/10 Excellent

Sharon, U.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel overlooking the beach.
We had a great family holiday at this lovely hotel. There is a good indoor and outdoor pool with the beach opposite. The one bedroom apartment was quiet and spacious with a private balcony. We hired a pedalo and kayak from the beach to visit coves nearby. Also booked the pirate ship to visit the caves which was amazing. There was plenty of room in the bars/ restaurants with good variety of food.

4/10 Poor

Rolland, Seattle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a four star.
We chose thIs hotel based on the location which is right on the beach. It did not disappoint. Beautiful beach which was not to crowded. We made a mistake and ate dinner at the hotel restaurant the first night of our stay. The service was terrible as was the food. I ordered the duck which was recommended. When it arrived I question whether they had made a mistake. Turns out I should have sent it back. Four days later and I am still not feeling well. The rooms were not much better. Hair in the bathrooms from the previous guests and sand left on the coffee table. We wont be going back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
11 out of 10 !!
Brilliant place! Great people. Great facilities. Rooms all face south so balconies (equipped with sun beds) catch any sun. Huge indoor pool. Well stocked library. Good gym. 100% recommend this hotel/apartment complex to even to most picky traveller.