Senior Suite (4 Adults + 2 Children) | View from room

Reviews of Hotel Vila Gale Marina

4 out of 5
Hotel Vila Gale Marina
Avenida da Marina, Loulé

Reviews

8.4

Very good

Rating 10 - Excellent. 191 out of 480 reviews" "
Rating 8 - Good. 209 out of 480 reviews" "
Rating 6 - Okay. 56 out of 480 reviews" "
Rating 4 - Poor. 15 out of 480 reviews" "
Rating 2 - Terrible. 9 out of 480 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel near Marina
Stayed 5 nights in Mar 2024

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was very dated definitely not a 4 star and very noises when people are going to there rooms.
Stayed 5 nights in Mar 2024

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this hotel. Staff were very helpful, we requested to move rooms as ours was next to the service lifts so quite noisy during the night. Breakfast was lovely, lots of variety and the hotel is reasonably priced. Hotel is also in a great location for the marina. Id recommend not to bother with booking a transfer from airport to hotel as you can easily get an uber for ~€20.
Stayed 4 nights in Feb 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Vila Gale Vilamoura
Great location great hotel. Only negative was the smell of dirty water or drains as you walk in through reception
Stayed 3 nights in Nov 2023

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service
Good location within walking distance of Marina and beach. Hotel lifts are really old and not for the faint hearted. Hotel is a little dated. Perfect for groups.
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Carris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent room, generous breakfast, kind staff.
View from the 9th floor!
Stayed 2 nights in Sep 2023

4/10 Poor

Danial

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 7 nights in Aug 2023

8/10 Good

Fiona

Stayed 2 nights in Jun 2023

2/10 Terrible

Miss

Stayed 7 nights in Jun 2023

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Sarah

Stayed 1 night in Jun 2023

6/10 Okay

Michael

Stayed 2 nights in Jun 2023

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean comfortable hotel in a convenient location. Staff were welcoming and polite - good breakfast too! Probably would not return especially in May as guests consisted of large noisy groups who didn’t seem to consider anyone else! Unacceptable noise levels and bad language continued into early hours.
Stayed 7 nights in May 2023
Response from Vila Galé Marina on 12 Jun 2023
Dear Mrs. Jennifer,Thank you very much for your precious comments regarding your stay at the Vila Galé Marina hotel. We know that occasionally there may be inappropriate behavior, however we ensure to all guests that we have clear procedures that aim to the well-being of all guests. We take note of your comments and we will work so that in the next opportunity we can exceed your expectations.Best regards,Lígia Jeronimo(General Manager)

10/10 Excellent

Syed Aftab Haider, SOUTH CROYDON

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the hotel and Vilamoura was excellent with friendly staff, facilities such as swimming pool, jacuzzi and sauna. Lovely marina area with spoil for choice for food, sandy beaches, boat ride. Boat ride to see dolphins and caves as well as parasailing.
Stayed 4 nights in May 2023
Response from Vila Galé Marina on 12 Jun 2023
Dear Mr./ Mrs Syed Aftab,Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Lígia Jeronimo(General Manager)

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in May 2023
Response from Vila Galé Marina on 16 Jun 2023
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Lígia Jeronimo(General Manager)

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Location good but lacked atmosphere
Location was good as a short walk to the shops and marina. Entrance area is also the hotel bar which lacked any atmosphere. On arrival there was entertainment and only 2 guests seated there. Very drab and uninviting. I had requested a double room and we had 2 single dressed beds pushed together. Not sure if this is the norm but I would still consider that a twin room. View from balcony was great as we were on the top floor. The pool area looked nice but we didn’t use it during our stay. In shade for some of the time due to the U shape of the hotel. The bathroom lacked a shelf as we had to store everything around the sink. No place to store shampoo etc in the shower space either. Bathroom could do with maintenance as toilet seat was broken as was the flush button. Would I stay here again? Possibly but I would look at their sister hotel, Ampalius close by first. Just felt the Marina hotel lacked something. It just didn’t feel very inviting.
Stayed 3 nights in Apr 2023
Response from Vila Galé Marina on 12 Jun 2023
Dear Guest,Thank you very much for your precious comments regarding your stay at the Vila Galé Marina hotel. We take note of your comments and we will work so that in the next opportunity we can exceed your expectations.Best regards,Lígia Jeronimo(General Manager)

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
Very enjoyable. Would definitely return
Stayed 2 nights in Mar 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, place needs an update, a little noisy at times. Great people, good food.
Stayed 7 nights in Oct 2022
Response from Vila Galé Marina on 26 Oct 2022
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Lígia Jeronimo(General Manager)

10/10 Excellent

Ste

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned, great pool and facilities. Friendly, helpful staff. Good value too.
Stayed 5 nights in Sep 2022
Response from Vila Galé Marina on 26 Oct 2022
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Lígia Jeronimo(General Manager)

10/10 Excellent

Jeremy

Stayed 7 nights in Sep 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Hotel accepts stag dos!
Hotel was in a good location however a few things let this hotel down. The bathroom facilities were not great. The walkin shower didnt drain the water away quickly so ended up filling up and overflowing. Also the toilet splashed water onto the bathroom floor every time it flushed so had to use a towel to mop this up. Also, there were a couple of stag dos during our stay which were pretty raucous. Booked the hotel based on it advertising as a family and couples hotel, didnt expect large groups of stags too! Felt like a Club 18-30 at times!
Stayed 9 nights in Aug 2022
Response from Vila Galé Marina on 26 Oct 2022
Dear Guest,Thank you very much for your precious comments regarding your stay at the Vila Galé Marina hotel. We take note of your comments and we will work so that in the next opportunity we can exceed your expectations.Best regards,Lígia Jeronimo

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Amazing breakfast and the most amazing comfy bed
Stayed 7 nights in Aug 2022
Response from Vila Galé Marina on 26 Oct 2022
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Lígia Jeronimo(General Manager)

8/10 Good

Karena

Stayed 5 nights in Jul 2022

8/10 Good

Jenny

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is very close to all of the shops and restaurants. It was very clean and all of the amenities were to a high standard.The hotel was very busy but the staff worked herd to keep everything running smoothly
Stayed 4 nights in Jul 2022
Response from Vila Galé Marina on 19 Jul 2022
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Lígia Jeronimo (General Manager)

8/10 Good

Jagdev

Stayed 2 nights in Jul 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Clean, but dated
The hotel decor is very dated. Clean but dated. Glass rpuns the polz every day at least 1 smashed glass, needs to be clea er and plastic glasses. Bathroom stunk of urine in our bedroom. Worst smell. Also the shower did not point out enoough so it was hard to get under it properly as the bravket was loose and could not be repositioned.
Stayed 3 nights in Jul 2022
Response from Vila Galé Marina on 16 Jul 2022
DearGuest We thank you for having taken the time to fill out our questionary with your comments about your stay at Vila Galé Marina. We welcome all your comments and suggestions, they deserve our best attention. Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations. Your comments and suggestions are therefore very valuable for us and help us in correcting eventual deficiencies and in improving our service levels. We hope to be able to welcome you back to our hotel in the near future and look forward to greeting you personally upon your arrival. With sincere regards, Lígia Jerónimo (General Manager)

8/10 Good

Leanne, Buckley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel was clean, location perfect. Breakfast was good, staff helpful. Hotel a litle bit dated but no problems! Would stay again
Stayed 2 nights in Jul 2022
Response from Vila Galé Marina on 11 Jul 2022
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Lígia Jeronimo (General Manager)

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a perfect location with amazing views . Staff were all very friendly and helpful.
Stayed 5 nights in Jun 2022
Response from Vila Galé Marina on 16 Jun 2022
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Lígia Jeronimo (General Manager)

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2022
Response from Vila Galé Marina on 16 Jun 2022
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Lígia Jeronimo (General Manager)

10/10 Excellent

stuart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vile Gale marina.
Hotel perfectly located for nice strolls on marina - staff excellent at all times. Nothing was a problem.
Stayed 1 night in May 2022
Response from Vila Galé Marina on 16 Jun 2022
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Lígia Jeronimo (General Manager)

10/10 Excellent

Lewis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Vila Galé Marina on 16 Jun 2022
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Lígia Jeronimo (General Manager)

8/10 Good

Conor

Liked: Cleanliness, staff & service, room comfort
Nice stay
very nice stay. A lot of male golfers on site but all were well behaved. breakfast was good. hotel a little tired but staff very good and room very comfortable.
Stayed 1 night in May 2022
Response from Vila Galé Marina on 16 Jun 2022
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Lígia Jeronimo (General Manager)

8/10 Good

Dolores

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Vila Galé Marina on 16 Jun 2022
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Lígia Jeronimo (General Manager)

8/10 Good

BENJAMIN

Stayed 1 night in May 2022
Response from Vila Galé Marina on 16 Jun 2022
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Lígia Jeronimo (General Manager)

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab break awat
This was such a nice hotel, pool area was lovely (but could do with music by the pool), we were in 9th floor overlooking pool and marina, wow the view was amazing. The staff were so friendly and helpful and location is amazing, highly recommend and I will defo return.
Stayed 4 nights in May 2022
Response from Vila Galé Marina on 16 Jun 2022
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Lígia Jeronimo (General Manager)

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Vila Galé Marina on 16 Jun 2022
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Lígia Jeronimo (General Manager)

8/10 Good

mehri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed option was 2 twin beds pushed together, which was not comfortable for us as a couple. Otherwise was a very nice hotel with a great breakfast, friendly staff, clean facilities and nice location in Vilamoura. This is a more commercial, modern, developed resort area of Algarve than some of the surrounding small towns.
Stayed 2 nights in Apr 2022
Response from Vila Galé Marina on 25 Apr 2022
Dear Mr. or Mrs., We thank you for having taken the time to fill out our questionary with your comments about your stay at Vila Galé Marina. We welcome all your comments and suggestions, they deserve our best attention. Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations. Your comments and suggestions are therefore very valuable for us and help us in correcting eventual deficiencies and in improving our service levels. We sincerely hope to be able to welcome you back to our hotel in the near future and look forward to greeting you personally upon your arrival. With sincere regards, Lígia Jerónimo (General Manager)

10/10 Excellent

Martin

Stayed 1 night in Apr 2022
Response from Vila Galé Marina on 16 Jun 2022
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Lígia Jeronimo (General Manager)

10/10 Excellent

Christopher

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The sea view
Stayed 3 nights in Apr 2022
Response from Vila Galé Marina on 20 Apr 2022
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Lígia Jeronimo

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from Rui Lopes on 26 Oct 2021
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Rui Lopes

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rr
Stayed 3 nights in Oct 2021
Response from Rui Lopes on 26 Oct 2021
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Rui Lopes

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views of the marina
amazing views of the marina, bathroom very cramped due to bidet , spacious room
Stayed 7 nights in Oct 2021
Response from Rui Lopes on 26 Oct 2021
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Rui Lopes

8/10 Good

MICHAEL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOCATION WAS A BIG PLUS
Stayed 3 nights in Oct 2021
Response from Rui Lopes on 26 Oct 2021
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Rui Lopes