Siegel Select Alexandria Reviews

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Reviews of Siegel Select Alexandria

Siegel Select Alexandria

1000 MacArthur Drive, Alexandria, LA

6.4

6.6/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

2/10 Terrible

Levi

14 Nov 2022

Stayed 5 nights in Nov 2022

6/10 Okay

Curtis

Business traveller

5 Aug 2022

This should be listed as a extended stay because they don't have ice machine, clean the room or give you fresh clean washcloths and towels, no hangers for clothes or iron or ironing board

Stayed 4 nights in Jul 2022

Response from Management on 8 Aug 2022

Thanks for staying with us!

8/10 Good

Keith

25 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable, easy access and good price for a night passing thru town.

Stayed 1 night in Jun 2022

Response from Tim J on 5 Jul 2022

Thanks for staying with us. We appreciate your feedback!

8/10 Good

dita

Business traveller

12 May 2022

Liked: Cleanliness, staff & service

This is a property where people stay long term, it seemed to be high traffic during the daytime.

Stayed 2 nights in May 2022

Response from Management on 16 May 2022

Thanks for staying with us. We appreciate your feedback!

8/10 Good

TIMOTHY

Travelled with group

11 May 2022

Liked: Cleanliness, amenities, property conditions & facilities

I liked that the room had a kitchenette. I didn't like that none answered the phone during business hours, nor called me back, so I could verify that they received my room keys. ( I had to leave before they opened, and there was no drop box to put the keys.

Stayed 2 nights in Apr 2022

Response from Management on 16 May 2022

Thanks for staying with us. We appreciate your feedback!

8/10 Good

Audrey

Travelled with family

3 May 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean, and a good basic hotel for our one night stay. For long term stay, you would need to bring your own utensils etc. for kitchenette.

Stayed 1 night in May 2022

Response from Management on 4 May 2022

Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Whitley

28 Mar 2022

It was an ok stay

It was ok as far as cleanliness but it had water coming from under the wood floors in the room I was in.

Stayed 2 nights in Mar 2022

Response from Management on 6 Apr 2022

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Renata, Shannon

19 Mar 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice staff

Stayed 1 night in Mar 2022

Response from Management on 23 Mar 2022

Thank you so much for staying with us!

10/10 Excellent

Preston S

Business traveller

10 Mar 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was great. Nice room

Stayed 1 night in Mar 2022

Response from Regional Manager on 10 Mar 2022

Thank you very much for your review. We hope to see you soon!

10/10 Excellent

Renata

Travelled with family

3 Mar 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff…room was clean…easy check-in

Stayed 1 night in Feb 2022

Response from Regional Manager on 3 Mar 2022

Thank you very much for your feedback. I will ensure the GM and staff are aware. Hope to see you soo again!

10/10 Excellent

Elsa

24 Jan 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The management and staff were wonderful. They tried to get Orbitz to reduce my stay because I did not need to stay for three nights... Only two nights. Management worked with Orbitz, but Orbitz stated mombo-jumbo about not being able to reduce the one day. I did get traveler's insurance and Orbitz could not or would not allow. Orbitz stated that they tried to contact me by phone. I did not get any calls from Orbitz. My beef is with Orbitz

Stayed 3 nights in Jan 2022

Response from Management on 7 Feb 2022

Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Tracy

28 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Getaway

Stayed 2 nights in Dec 2021

Response from Regional Manager on 28 Dec 2021

Thank you very much for taking the to give us this review. I will make sure the GM and staff know about it.

8/10 Good

John

13 Dec 2021

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Dec 2021

10/10 Excellent

Elizabeth

22 Oct 2021

Stayed 1 night in Oct 2021

Response from Management on 25 Oct 2021

Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Raven

Business traveller

11 Sept 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The cleanliness was breathtaking. I would definitely recommend. For the price... You can't go wrong.

Stayed 2 nights in Sep 2021

Response from Management on 14 Sept 2021

Thanks for staying with us!

10/10 Excellent

Valkyr

8 Sept 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was really good for a business person or a student. It was smart modern simple and clean.

Stayed 1 night in Aug 2021

Response from Management on 14 Sept 2021

Thanks for staying with us!

8/10 Good

Verified traveller

Travelled with family

28 Jun 2021

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

It was convenient and had a lot of restaurants nearby. It smelled like smoke even in the non-smoking rooms. The second room we had looked like there had been an altercation, as the door wouldn't close easily. The rooms didn't seem that clean. The entire staff was wonderful.

Stayed 2 nights in Jun 2021

Response from Management on 7 Jul 2021

Thanks for staying with us!

8/10 Good

tonita

Travelled with family

28 Jun 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2021

Response from Management on 7 Jul 2021

Thanks for staying with us!

8/10 Good

Verified traveller

24 May 2021

Liked: Cleanliness, staff & service, property conditions & facilities

was a bit expensive. parking lot needs more lights

Stayed 2 nights in May 2021

Response from Tim J on 25 May 2021

Thanks for staying with us!

10/10 Excellent

Verified traveller

8 Feb 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good staff ...great people living in hotel...close proximity to all ways imaginable

Stayed 1 night in Jan 2021

Response from Management on 8 Feb 2021

Thanks for staying with us!

10/10 Excellent

Tracy

11 Jan 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had an amazing stay. Wasnt too noisey. Friendly staff. My room was extremely clean. I had a very pleasant stay. This my #1 place to stay when im in town. Love the fact that the pricing is very reasonable even for a long stay. The rooms also have a small kitchenette. Just love it!!

Stayed 1 night in Jan 2021

Response from Management on 14 Jan 2021

Thank you for staying with us!

2/10 Terrible

Mary, Many, LA

Travelled with partner

23 Nov 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Although the room was clean, there were little roaches everywhere. This was the nosies hotel/motel I have ever stayed at. People visiting in the halls and outside our windows until after 5 AM. No sleep. I will never stay here again.

Stayed 1 night in Nov 2020

Response from Management on 24 Nov 2020

Thank for staying with us!

10/10 Excellent

Joseph

22 Nov 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2020

Response from Management on 24 Nov 2020

Thanks for staying with us!

8/10 Good

Verified traveller

10 Nov 2020

Liked: Staff & service, room comfort

I've stayed at this location before, but never had this room. It was roach infested. In my past stays, i have never seen one of their rooms in such a condition. My time here was so relaxing, peaceful, and so quiet. I had a good night's sleep. I will go back for a stay, not to the room i was placed in. I hope the pest can be eliminated. From my room, my parking space and front desk was only a short distance. The hotel staff is always so nice. I cant wait to book another stay. They make you feel right at home. A home away from home.

Stayed 1 night in Nov 2020

Response from Management on 10 Nov 2020

Thank you so much for staying with us!

10/10 Excellent

Verified traveller

22 Oct 2020

Stayed 2 nights in Oct 2020

Response from Management on 24 Oct 2020

Thank you for staying with us!

8/10 Good

Joshua

13 Oct 2020

Liked: Staff & service

No complaints

The staff was awesome. I was coming in late and they actually called me to tell me that their office is only open for certain hours, but they left my room keys with the night security... and I was able to get in no problem. The night security Pat was extremely friendly and professional. The price was excellent for my 2 days there. Overall, for the price I paid for my room... I am extremely happy with my stay. It’s not the newest and nicest hotel, but if you want a 5 star hotel then go pay 5 star hotel prices. I wanted a clean bed to sleep in, a hot shower with clean towels, and an AC to keep me cool. I got everything I wanted and needed so it was a Win Win.

Stayed 2 nights in Oct 2020

Response from Management on 16 Oct 2020

Thank you for staying with us!

2/10 Terrible

Verified traveller

12 Oct 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

overbooked and left with no room

I booked two nights at this hotel to escape the hurricane (Hurricane Delta). I booked this room several nights prior. When I showed up to check in, I was told the hotel overbooked and no longer had a room for me. I contacted the booking agency and was NOT relocated; therefore, I had no shelter during the hurricane other than my car. In addition, my money that I prepared the rooms with was not refunded

Stayed 2 nights in Oct 2020

Response from Management on 16 Oct 2020

Thank you for staying with us!

4/10 Poor

Jack, Houston

Business traveller

7 Oct 2020

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

They need to hit that place because they have a lot of cockroaches

Stayed 7 nights in Sep 2020

Response from Management on 9 Oct 2020

Thanks for staying with us!

2/10 Terrible

Verified traveller

5 Sept 2020

Stayed 4 nights in Aug 2020

Response from Management on 9 Sept 2020

Thanks for staying with us!

8/10 Good

Ruby S

Travelled with family

27 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2020

Response from Management on 31 Aug 2020

Thanks for staying with us!

8/10 Good

Verified traveller

23 Aug 2020

Stayed 8 nights in Aug 2020

Response from Management on 26 Aug 2020

Thanks for staying with us!

6/10 Okay

Kishona

29 Jul 2020

Stayed 1 night in Jul 2020

Response from Management on 18 Aug 2020

Thanks for staying with us!

2/10 Terrible

Chuck

Business traveller

13 Jul 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Doesn’t seem safe at all. Lots of noise. Did see syringes and needles.

Stayed 7 nights in Jul 2020

Response from Management on 14 Jul 2020

Thanks for staying with us.

8/10 Good

michael

28 Jun 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great place. Had some longer term rentals that were a bit noisy.

Stayed 1 night in Jun 2020

Response from Management on 29 Jun 2020

Thanks for staying with us!

10/10 Excellent

Edris

2 Jun 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

My stay was good as always friwndly and helpful staff i would definitely recommend anyone wjo hasn't syayed at one of the siegel selects to if that they're on business or just a simple get away for some fresh air that it would be a great choice

Stayed 1 night in May 2020

Response from Management on 6 Jun 2020

Thanks for staying with us!

10/10 Excellent

Verified traveller

Travelled with partner

15 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was well appointed and the staff were friendly even when I set off the smoke alarm while I was cooking a couple steaks.😜

Stayed 1 night in Jan 2020

Response from Management on 15 Jan 2020

Thank you so much for staying with us!

10/10 Excellent

Tracy

14 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable Stay!!

Only my second visit. I love the location. Gas station, local grocery store, an ATM, and many restaurants close by. I love that they have high speed Wi-Fi for staying guests. My check in was quick and the desk clerk was extremely friendly and adept at her job.I love that they have a small kitchenette in their rooms and a regular sized refrigerator. The staff let guests have their privacy. Great place for families and dogs. Don't think any other pets are allowed. Will definitely visit again.

Stayed 1 night in Jan 2020

Response from Management on 15 Jan 2020

Thank you so much for staying with us!

10/10 Excellent

Tracy

27 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay!!

I had done a review previously. I really enjoyed my stay. The room looked almost exactly as advertised. I picked this hotel because of the location. The rooms also contained a small kitchenette. Since my stay was during the holidays, I wanted to cook also. It was a very convenient location since there was a grocery store, gas station, and a Dollar Tree located right up the street. The hotel staff was extremely nice and welcomed my stay. One of the staff members asked if I needed help bringing in my bags. They have a list of rules that you have to follow because people also use this hotel as their home. Accommodations are awesome. They have vending machines, soda machines, elevators, and a laundry mat. Parking lot spaces are pretty wide. Rooms were extremely clean. Bed was comfortable. My room was huge for only a one person stay. Since my stay was booked for a couple of days, I asked not to be disturbed until my time was up. Most places I visit, the staff has often walked into my room while I was still in bed and well before checkout time. I really enjoyed my stay. When I go on vacation this summer, I definitely plan to book my stay here. Can't wait. Great place to bring the family because it is pet friendly also. I was too excited to take pictures. Will do next time.

Stayed 2 nights in Dec 2019

Response from Nicole on 28 Dec 2019

We were glad to have you here, and so happy you enjoyed your stay. Thanks so much for the great revue.

8/10 Good

Verified traveller

12 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2019

Response from Management on 17 Dec 2019

Thanks for staying with us!

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner

7 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Manager was really nice and room was great. Definitely will go back again when in Alexandria again

Stayed 1 night in Dec 2019

Response from Nicole on 7 Dec 2019

Thank you so much for staying with us we look forward to your return

2/10 Terrible

Philip

Travelled with group

24 Nov 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limited check in beware!!!!

Stayed 1 night in Nov 2019

Response from Management on 3 Dec 2019

Thanks for staying with us!

2/10 Terrible

Robert

24 Oct 2019

Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveller

26 Sept 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never booked here!

Very horrible smell. No TV . Low wifi . We get non smoking Room when we get there in our room its smell cigarettes and no Towel. Never again!

Stayed 1 night in Sep 2019

Response from Management on 30 Sept 2019

Thanks for staying with us!

6/10 Okay

Verified traveller

Business traveller

24 Sept 2019

Liked: Cleanliness, staff & service

Get what you pay for, if you book it online with the convenience fee it makes the price not worth it.

Stayed 1 night in Sep 2019

Response from Management on 30 Sept 2019

Thanks for staying with us!

10/10 Excellent

Verified traveller

9 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2019

Response from manager on 10 Sept 2019

Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select Alexandria thanks you for your feedback. We are so happy to hear that you had a positive experience with us. If there is anything else you would like us to know to help make your next experience better, please feel free to leave us additional comments. Again, thank you for staying with us, Samantha – General Manager

4/10 Poor

Chasitie

27 Jul 2019

Liked: Room comfort

Disliked: Cleanliness, staff & service, property conditions & facilities

Beware

Blood on toilet , people running through halls, hollering, beating on walls, halls reeked of smoke and wet clothes... room was ok.

Stayed 2 nights in Jul 2019

Response from Tim J on 6 Aug 2019

Thank you for staying with us!

2/10 Terrible

Verified traveller

23 Jul 2019

Stayed 1 night in Jul 2019

Response from Tim J. on 6 Aug 2019

Thank you for staying with us!

8/10 Good

Ross, Houma, LA

5 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Clean, quiet, off a main strip in Alexandria. Staff was friendly.

Stayed 4 nights in Jun 2019

Response from Tim J. on 11 Jul 2019

Thanks you so much for staying with us!

2/10 Terrible

Verified traveller

14 Jun 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getto

Dangerous place. Stay away.

Stayed 1 night in Jun 2019

Response from Tim J. on 7 Jul 2019

Thanks for staying with us!

2/10 Terrible

Nelda, Carol from Austin

14 Jun 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WE CHECKED OUT RATHER THAN STAY, YOU GET WHAT YOU PAY FOR.

Stayed 7 nights in Jun 2019

Response from Tim J. on 7 Jul 2019

Thanks for staying with us!