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Reviews of Duck Bay Hotel

3 out of 5
Duck Bay Hotel
Duck bay Hotel, Alexandria, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 172 out of 251 reviews" "
Rating 8 - Good. 55 out of 251 reviews" "
Rating 6 - Okay. 13 out of 251 reviews" "
Rating 4 - Poor. 4 out of 251 reviews" "
Rating 2 - Terrible. 7 out of 251 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
2nd stay here and didn’t disappoint, had nice room with superb Loch view, great breakfast too so I’m sure I’ll be back.
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, great breakfast, amazing hotel!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
The best place we have stopped in for a long time
Stayed 1 night in Apr 2024

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ambience,great restaurant room was bit small and not a lot of storage for luggage
Stayed 2 nights in Mar 2024

8/10 Good

Collette

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hotel was lovely. The staff were friendly, hotel and room was clean and tidy, breakfast was good also. I couldnt fault any of the hotel. My fault was with the visitors, they were noisy, banging doors, talking loudly and walking up and down in the corridors at stupid oclock. No consideration for others in the hotel.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the cost for drinks were a little on the steep side. Lager choice.. £5.50 Amstel or £6.50 Moretti 🤔 but wine 😳 Sauv £28.00 SA or £40 NZ or £12.00 or £14.00 for 250ml glass!! Staff were superb no faults there. Meals were lovely but "add on's" being offered.... £3.00 for two slice of bread!! Stayed here 3 times before but felt as if it may be our last time. 😔
Stayed 2 nights in Mar 2024

8/10 Good

Francis

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks fresh and modern, the staff are very friendly and helpful. They have retained little touches that some hotels have dropped, like a good 3 course breakfast, shampoo and soap in the rooms. Great shower in our room! The only negative would be that they don't do twin rooms and the standard double is not a large bed. But, the rooms were warm but airy ( you can open the windows) and you have a marvellous view of the loch. Much better value for money than its neighbour! Definitely will be back
Stayed 1 night in Feb 2024

8/10 Good

robert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to get away, escape for peace & quiet
Stayed 2 nights in Jan 2024

10/10 Excellent

Julie, glasgow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful & spotlessly clean. Food was delicious & cocktails were so good.
Stayed 1 night in Feb 2024

10/10 Excellent

Peter, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

William

Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loch view suite
Staying in the Robert Burns Suite which was huge with panoramic views of the loch and access to a terrace. Service in the restaurant on the busy Saturday night was excellent. However on the far quieter Sunday night the staff were talking to each other and we had to ask fir attention twice
Stayed 2 nights in Jan 2024

2/10 Terrible

indu

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I booked executive suit with talked view with double the price of ordinary room. However the room I got had the view of common area . And to get the lake view I had to go to common area. What a fraud!
Stayed 1 night in Jan 2024

2/10 Terrible

Alastair

Stayed 1 night in Jan 2024

8/10 Good

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views of the loch
Beautiful view of the loch from the room. The rooms, hotel & restaurant were all decorated well & in good condition. The staff were always helpful, cheerful & efficient. We enjoyed our stay. There were a few negatives though. The soundproofing between the rooms was terrible. We were unfortunate to have someone pacing their room above ours most of the night. We also were woken by the snoring of a guest in another room. This would put us off booking again despite all the positives. The room was a bit chilly we asked for a blanket but they don’t have any so we were given a second duvet. The 3pm checkin is strict - usually if you arrive early & your room is ready you’re checked in. Here it is a definite 3pm onwards. After a long journey it would be nice to be given the room if available. The reception stops at 8pm and the doors are locked. When I stay in a hotel I do expect there to be a receptionist. A hotel can feel anonymous with no staff around & potentially unsafe for vulnerable guests. We also had difficulty getting back in as our key wasn’t working. Luckily the restaurant staff were kind enough to let us back in to the hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

J R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence at Loch Lomand
Wonderful stay and excellent restaurant.
Stayed 7 nights in Dec 2023

8/10 Good

kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New decor, clean, great staff.
Stayed 4 nights in Dec 2023

10/10 Excellent

Manjulika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

J R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation and restaurant.
Excellent accommodation and restaurant. Friendly team staff make any stay special.
Duck bay pier into Loch Lomond.
Stayed 4 nights in Dec 2023

10/10 Excellent

Michele

Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about Duck Bay. The staff were all fantastic. Friendly and welcoming from the ladies on reception the housekeeping and waiting staff. All lovely.
Stayed 3 nights in Nov 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

DEREK, GRANGER

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was gorgeous, food was great and staff were kind. However neither myself or my partner had a great sleep due to the comfort of the bed, unfortunately it was brick solid with pillows to match. If this was resolved I’d have gave the place a 10/10!
Stayed 1 night in Nov 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay, nothing negative to say!
Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very peaceful stay and enjoyed every minute. The food was fantastic.
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Even after the floods last weekend the area around the hotel was easily accessible. The staff were wonderful, most friendly and helpful. The food at main restaurant was excellent. All in all one of the best hotels we have stayed in.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was amazing. Food was good but we found it a little expensive comparatively. Nothing was too much trouble.
Stayed 2 nights in Oct 2023

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, low-rise hotel on the western bank of Loch Lomond. Easy parking, friendly welcome and helpful team throughout the stay. Nice cafe and restaurant with loch views. Modern, spacious, well-equipped room with own veranda beside the water. Will return if ever in the area again.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Vernon, Saint Michaels

Travelled with family
Liked: Cleanliness
Location. Small hotel feeling.
Stayed 2 nights in Sep 2023

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, but left a little disappointed.
Took my partner for a over night stay for her birthday, place was lovely and peaceful. The restraunt was lovely food was decent. One issue was I upgraded and paid more to have a loch view suite. We arrived and the suite was not a Loch view, the front desk confirmed that only 1 of the suites has a Loch view and it is being looked into being changed on their website.
Stayed 1 night in Sep 2023

6/10 Okay

Dayna, Bryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cramped and crowded. Rooms are so small there was no space for suitcases. No closet either. Kept being awakened because fire doors slam shut & guests above came home drunk at midnight. Restaurant is so noisy and crowded and served my gluten free meal wrong twice! Kirsty at front desk was so friendly and helpful. Property is lovely.
Stayed 1 night in Sep 2023

10/10 Excellent

Yvonne M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Ok but no super thin walls
It was ok. The room was tiny and the walls paper thin. We could hear the couple in the room next to us having sex. It wasn't muffled by the walls and everything was heard......everything. Very uncomfortable. The views of the loch were nice and the room was very clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Murdo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Duckbay hotel
We had a great time at the hotel everything was superb from the bedroom to the restaurant
Stayed 1 night in Sep 2023

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Barry

Liked: Staff & service, room comfort
Great views
Views were fantastic and what you are paying for. Deluxe room was comfortable but few issues with bathroom but overall good hotel choice if staying for only 1 or 2 nights
Stayed 2 nights in Aug 2023

8/10 Good

Phil

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Service is lacking
Check in efficient and businesss like but not friendly. Not a chance of getting your room a min before 3 and when we tried again at 4 we’re asked if we could wait again. Not great. Double room is a small bed however decor is nice. Restaurant has a lovely setting. Between ordering a food on table was less than 5 mins - not a nice leisurely meal overlooking the loch more a speed dining experience Would I go back - no. Location is great but a relaxing break it was not. There are plenty of accommodation choices along the loch and I’ll choose one of these nctctime.
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2023

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend break
Lovely hotel in a great location. Our room was a bit on the small side but decorated well and clean Would definitely stay again
Stayed 3 nights in Aug 2023

10/10 Excellent

Keith Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A prefect room on the banks of loch lomond
Stayed 2 nights in Aug 2023