The good: our maid did an exceptional job. She obviously works hard and is cheerful, too. We told her we were pleased (and tipped her). The bad: this motel is old and tired, needs a lot of upgrades. Has no elevator and steep stairways with no landing to break up the climb to 2nd floor with heavy bags. Tub/shower unsafe, does not have sufficient anti-skid surface or grab bar to prevent slipping. Mattresses cheap and thin, bed shakes when turning over at night. Walls very thin, could hear guests talking in neighboring rooms and hallway. Breakfast is skimpy, cheap cellophane wrapped muffins, fruit, drinks. Night desk staff did not tell us upon check-in that we needed to ask for maid service if we want clean towels, etc. the next day. (The man on day service did apologize for this). Also, night desk staff did not answer phone when I called with questions right after check-in. I had to go downstairs to talk to her... two staff were just sitting and visiting at a table only a few steps from the desk when I got there. (It was not very late, about 8pm. Plus, I had called ahead to let them know we would be checking in after 6pm, due to severe slowdown and re-routing on I-40 East). For cost of $158 on Thurs night, $212 each on Fri/Sat nights, and $85 on Sunday night, Super 8 should do a lot better than this.