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Reviews of Quality Inn & Suites Albany Corvallis

2.5 out of 5
Quality Inn & Suites Albany Corvallis
251 Airport Rd Southeast, Albany, OR

Reviews

7.8

Good

Rating 10 - Excellent. 289 out of 797 reviews" "
Rating 8 - Good. 269 out of 797 reviews" "
Rating 6 - Okay. 123 out of 797 reviews" "
Rating 4 - Poor. 64 out of 797 reviews" "
Rating 2 - Terrible. 52 out of 797 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Doria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and folks were nice and helpful. There are fast-food and grocery stores nearby. There is a McDonalds across the street and the car noise was loud late at night and the parking lot was so lit up that it kept the room bright all night.
Stayed 1 night in May 2024

10/10 Excellent

John

Business traveller
Great staff nice hotel
Stayed 2 nights in May 2024
Response from Libby Sloan/ General Manager on 27 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Rebecca

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Libby Sloan/ General Manager on 27 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Libby Sloan/ General Manager on 23 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older property that has been remodeled. Very friendly staff, nice indoor pool, laundry, free breakfast. Be aware that first floor rooms are below grade, which has a bit of a basement feel and was a bit strange. The room itself was spacious, but the bathroom was small with the toilet right beside the tub (which speaks to the original age of the property) and had the annoying heater/fan/light combo. Some small cosmetic things—chipped paint on door frames, hand-sized hole in carpet that had metal underneath (we put a washcloth over it) and some “secure” carded side entry doors that didn’t close properly and were always open/unlocked. It was warm for May, and even running the AC at what was supposedly 65, we were too warm. However, our stay was pleasant overall, it was reasonably priced, and convenient to Corvallis. We would stay again, but would ask for an a second floor room.
Stayed 4 nights in May 2024
Response from General Manager on 22 May 2024
Dear Laura,We always appreciate hearing from our guests. It's great to know that our friendly staff, inviting pool, and tasty breakfast added to your experience. Thank you for your feedback about the condition of the property. We'll keep your comments in mind, and we invite you to stay with us again the next time you're in town.Libby Sloan, GM of Quality Inn & Suites Albany

10/10 Excellent

David, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Libby Sloan/ General Manager on 16 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback about the breakfast area and doors is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Wesley

Stayed 1 night in May 2024

2/10 Terrible

Shauntele Rose

Travelled with family
The property was fantastic is was the false advertising of the website because I booked a double king bed and the property doesn’t even offer a double king room so my friend that was with me had to get her own room because of the false advertising of this website
Stayed 1 night in May 2024
Response from Libby Sloan/ General Manager on 6 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Good

Gala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Libby Sloan/ General Manager on 6 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Darrin

Stayed 2 nights in Apr 2024
Response from Libby Sloan/ General Manager on 30 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fast and easy to check in. The room was quiet with little or no hallway/outside sound.
Stayed 1 night in Apr 2024
Response from Libby Sloan/ General Manager on 29 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Libby Sloangeneral managerQuality Inn & Suites5419280921

6/10 Okay

Trinidad

Stayed 3 nights in Apr 2024
Response from Libby Sloan/ General Manager on 20 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Libby Sloangeneral managerQuality Inn & Suites5419280921

6/10 Okay

William, Snohomish

Liked: Staff & service
Disliked: Property conditions & facilities
The property seemed dated. It sits next to a busy intersection, so the night was noisy. The room also smelled musty, especially when the a/c -heater was running.
Stayed 1 night in Apr 2024
Response from Libby Sloan/ General Manager on 29 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Christine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable, the pillows perfect, and the water pressure great!
Stayed 1 night in Apr 2024
Response from Libby Sloan/ General Manager on 23 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Libby Sloan/ General Manager on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Vickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient location. Door of room was a little wonky.
Stayed 2 nights in Apr 2024
Response from Libby Sloan/ General Manager on 12 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

4/10 Poor

Stephen

Travelled with family
Disliked: Property conditions & facilities
Internet issues where we couldn’t connect. The noise of people walking above was very loud and made it difficult to sleep
Stayed 1 night in Apr 2024
Response from Libby Sloan/ General Manager on 8 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Brian, Venus

Liked: Cleanliness, staff & service
Elevator is at the wrong end of the building.
Stayed 1 night in Apr 2024
Response from Libby Sloan/ General Manager on 8 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Sam

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2024
Response from Libby Sloan/ General Manager on 1 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Kaleb

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, good breakfast
Stayed 1 night in Mar 2024
Response from Libby Sloan/ General Manager on 1 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Junko

Sleep stop was cozy nice staff
Stayed 1 night in Mar 2024
Response from Libby Sloan/ General Manager on 1 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Maurice

Travelled with partner
Liked: Amenities
Great value that included a hot breakfast.
Stayed 1 night in Mar 2024
Response from Libby Sloan/ General Manager on 25 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy off and on freeway close to restaurants
Stayed 1 night in Mar 2024
Response from Libby Sloan/ General Manager on 24 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

2/10 Terrible

Dione

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Lipstick and make up on a pig! Save your money and stay at a motel !! The pictures are deceptive, the property is “renovated” on the very very cheap! One coat of paint that’s now see through to the old paint on doors The doors are damaged and broken.. the hallways are damaged, the carpets are frayed and faded already in hallways. The beds aren’t “Queen” but DOUBLES with the crappiest tiny pillows! Bathrooms are nasty and moldy, bathroom doors damaged.. sink clogged The property smells like old folks home covered up with Lavender mist !!! Eeeeeeewwww.
Response from Libby Sloan/ General Manager on 22 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Richard D

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Libby Sloan/ General Manager on 18 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Deborah

Stayed 2 nights in Mar 2024
Response from Libby Sloan/ General Manager on 1 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

6/10 Okay

Ricki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Libby Sloan/ General Manager on 29 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service
It was fine for the money.
Stayed 1 night in Feb 2024
Response from Libby Sloan/ General Manager on 27 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Judy

Comfort for sure
Was up for the Linnco dog show.
Stayed 3 nights in Feb 2024
Response from Libby Sloan/ General Manager on 28 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Jane

Travelled with pets
Liked: Staff & service
Staff was excellent!
Stayed 3 nights in Feb 2024
Response from Libby Sloan/ General Manager on 26 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rundown property with price not commensurate with quality
Stayed 1 night in Feb 2024
Response from Libby Sloan/ General Manager on 19 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Joe

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was broken, room did not have a Jacuzzi tub or walk in shower as advertised on Expedia, and staff came knocking on our door early in the morning telling us we needed to leave when we had late checkout set up, telling us we didn't have it. Shower sucked, water took forever to get hot and water pressure was bad. Room was right next to highway and very loud at night.
Stayed 4 nights in Feb 2024
Response from Libby Sloan/ General Manager on 19 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

LAURA

Stayed 2 nights in Feb 2024
Response from Libby Sloan/ General Manager on 22 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Okay

Mike

Business traveller
Disliked: Property conditions & facilities, room comfort
Breakfast good to great but this place feels old
This hotel feels "run-down" and old. Breakfast is good. The room I stayed in had several issues.
Stayed 3 nights in Feb 2024
Response from Libby Sloan/ General Manager on 9 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Libby Sloan/ General Manager on 5 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Joel, mcminnville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for the price. It is an older place but they’ve done a good job on the updates. I’ve stayed here twice now and both times I was very pleased.
Stayed 1 night in Feb 2024
Response from Libby Sloan/ General Manager on 5 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Juanita

Travelled with family, Business traveller
It was clean and very comfortable and pretty close to most things. The only thing was that the first was still dirty like it was just forgotten about so not a big deal! Staff was very friendly and helpful! Also great breakfast service!
Stayed 1 night in Jan 2024
Response from Libby Sloan/ General Manager on 1 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Ingre

Travelled with family
Liked: Property conditions & facilities
Lower level, older rooms that have been updated with paint and curtains, the age of rooms show thru on bathroom- toilet. Breakfast so-so. Comfortble bed --staff nice.
Stayed 1 night in Jan 2024
Response from Libby Sloan/ General Manager on 30 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Libby Sloan/ General Manager on 30 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Harry

Stayed 2 nights in Jan 2024
Response from Libby Sloan/ General Manager on 30 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Kristen

Stayed 2 nights in Jan 2024
Response from Libby Sloan/ General Manager on 30 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Valery, Florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An older property that could use some updates but very clean and comfortable and very convenient to the freeway.
Stayed 1 night in Dec 2023
Response from Libby Sloan/ General Manager on 26 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

trevor, Medford

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pretty dirty, breakfast was pretty lame.
Stayed 1 night in Jan 2024
Response from General Manager on 22 Jan 2024
Dear Trevor,Please accept our sincerest apologies for the concerns you encountered during your stay. We want to assure you that we do engage in deep cleaning processes, and we appreciate you informing us of a need to address our housekeeping policies and procedures. All of your feedback is important, as we are always working to improve. We hope to welcome you back and impress you with our improvements.Libby Sloan, GM of Quality Inn & Suites Albany

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 3 nights in Jan 2024
Response from Libby Sloan/ General Manager on 18 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Steven

Stayed 1 night in Jan 2024
Response from Libby Sloan/ General Manager on 18 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Clean! Affordable!
Stayed 1 night in Dec 2023
Response from Libby Sloan/ General Manager on 4 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.As a Choice Privileges member you are truly valued.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Marchae, Roseburg

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Libby Sloan/ General Manager on 2 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Robert, Grants Pass

Stayed 2 nights in Dec 2023
Response from Libby Sloan/ General Manager on 18 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Libby Sloan/ General Manager on 2 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Jeffrey

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Libby Sloan/ General Manager on 18 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.