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Reviews of Luxury Inn by OYO Albany

2.5 out of 5
Luxury Inn by OYO Albany
201 Thornton Dr, Albany, GA

Reviews

4.8
Rating 10 - Excellent. 4 out of 31 reviews" "
Rating 8 - Good. 5 out of 31 reviews" "
Rating 6 - Okay. 5 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 16 out of 31 reviews" "

5.4/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

4.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Elizabeth

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The outside smells of urine, there were multiple people walking around the property all night. The bathroom in our room had urine and cigarette ashes all over the floor and toilet. The front desk was nice but had to bring us towels, as our room had none in them. And a pillow because one of the ones we had in our room had blood on it. The neighborhood is sketchy and random vehicles passed through all hours of the night. Save your money and time and do not stay here.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Mar 2024

2/10 Terrible

Matthew

Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
This what a crack hotel. Prostitutes and drug dealers everywhere. I did not feel safe.
Stayed 1 night in Feb 2024

8/10 Good

Debbie, Trenton, Ga.

Liked: Cleanliness, staff & service
I give it 5 stars for the staff and owners....
I was really surprised how very nice the staff and owners were at this motel. NO one was snotty, rude or offensive. Even at the 5 star motels I stay at , there is always a few of them that will be rude and insulting. I was certain that I would find the same here, but I was wrong. It is run down some, but very, very clean and the new owners are working hard doing a makeover.

2/10 Terrible

veronica, Tampa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay at this hotel!
It charged me after booking with Hotels.com, still no refund. The place was a mess. People stood around in huddles outside of main door smoking.( employees) very scary area.

8/10 Good

Jennifer, Albany Ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
It was ok my kids was help

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didnt stat and dudnt get refund
We got there only to see it was in a very sketchy part of town. We got our room key and went to our room. The key didnt work.. We went and got another key 2 more times and still coukdnt get in room. We left and didnr get refund

2/10 Terrible

EJERMAINE, Atlanta, Ga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scam hotel
They did not honor the rate I booked the hotel and it was booked way in advance. Tub and shower nasty could not take a shower had to go yo a friend house I was very disappointed with my stay never again will I book a room their I would rather sleep in my car.

2/10 Terrible

Ricardo, Atlanta ,Ga

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
never again
I will never stay there again ..and if I ever have to go back to Albany ima book a room ahead of time somewhere close by Albany mall

6/10 Okay

Verified traveller

Disliked: Room comfort
the mattress was not comfortable lumpy
it was ok the matttress could have been better and also the carpet was worn down and nasty

6/10 Okay

tera, folkston

Disliked: Cleanliness, room comfort
up grade
need new carpet need new mattresses sheets and comforters

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Genothan, ATLANTA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homecoming 2014
The staff cleaned the room but did not take the dirty towels. We had to request clean towels and return the dirty ones for clean ones.

2/10 Terrible

Sandy, Orlamdo.Fla.

Disliked: Cleanliness, property conditions & facilities, room comfort
Non comfortable
The pillows was flat, the bathroom sink was stopped up, the shower had hair in it, the shower curtain had mold, the floor under the sink was dirty, one set of towels. Very uncomfortable stay

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty hotel
Staff was friendly. Hotel room was DIRTY, the sheets, carpet were stained. Bathroom dirty and stained.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Only thing positive was the price.
Horrible mattress and pillows. Noisy, all hours of the night. Many transient people walking through the parking lot. Not safe feeling for single woman.

8/10 Good

katrina21323, atlanta, ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just fine for me!
I always stay at Motel 6 when I just need to stop in and sleep a few hours. This Motel had everything I needed which are as follows: cleanliness, safety and customer service. I was very satisfied.

6/10 Okay

cheap trip for one day

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
quick stay for cheap
It's was ok can be update the smell in room need to be work on a non smoking room have holes in the sheet like cigarette hole

2/10 Terrible

shundra, albany ga.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bad area!!
Queen size bed was box spring only no mattress! So many people loitering. People continued to knock on doors, loud out side so I left right after dark.

2/10 Terrible

tired, Georgia

Disliked: Cleanliness, property conditions & facilities, room comfort
where not to stay
Room had petrified food on floor, cigarette burns in bedspread,entire room and bed reeked of cigarettes, looked like blood on bathroom door, hair on towels and inappropriate noises coming from the room beside us ALL night long. Had to move my daughter to our friends room. Gave front desk a list the next morning after no one had slept and they refunded one room.

2/10 Terrible

Jillene, Marianna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awful the room smelled hair in bed very little tv channels i specified pool on the seach n the pool was out of order worst stay ive ever had!!!

8/10 Good

Shug, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to get a good night's sleep
Staff is very friendly. Have a pool but could not use it yet. Use of the pool would make it a much better facility.

6/10 Okay

Verified traveller

Liked: Staff & service

4/10 Poor

Traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Only for one night
This motel is ok for one night if you are looking for somewhere to sleep and nothing more. You get what you pay !