Studio Suite, 1 King Bed | Living area | 37-inch flat-screen TV with digital channels, TV, pay films
Check availability

Reviews of Homewood Suites by Hilton Albany

3 out of 5
Homewood Suites by Hilton Albany
216 Wolf Rd, Albany, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1000 reviews" "
Rating 8 - Good. 185 out of 1000 reviews" "
Rating 6 - Okay. 54 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large, clean, and well appointed. Overall facility was very nice. Close to airport, shopping, and restaurants. Excellent complimentary breakfast
Stayed 3 nights in May 2024

10/10 Excellent

Chelsea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a wonderful experience here. All staff were friendly and helpful. Our room was clean and spacious, and our kids enjoyed the pool and outdoor area. We will definitely stay here again in the future.
Stayed 1 night in May 2024

6/10 Okay

YAN

Travelled with family
Liked: Cleanliness, staff & service
Nice place to stay in Albany.
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

REYNELDA

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Enjoyable stay. It could have been a little cleaner in the bathroom. However, it was a great experience.
Stayed 1 night in May 2024

10/10 Excellent

Rina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, great and comfortable rooms. Convenient location.
Stayed 1 night in May 2024

6/10 Okay

Brian

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
We were at the property from Tues. May7th until Fri. May 10th. We had traveled to Albany for a funeral. Upon arriving the room was clean everything was fine.We left for the wake on Wed. and came back to the room in the evening and nothing had been touched. Beds unmade, wet towels on the floor and no clean towels. I called the desk and was told that the cleaning staff was gone but they would send up clean towels. Went to the funeral on Thurs and when we came back to the room again nothing was cleaned. Called the desk was told it was 4:31 but they would get someone to at least take and replace the towels. A young lady did show up after 5:00 and did a great job. At every call I was told that if we left the do not disturb sign out they would not enter the room. I told them we didn't even have a sign to put on the door. All in all a not so great expedrience at Homewood Suites. Way too much money to pay for the room for the lack of service.
Stayed 3 nights in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

emilio

Stayed 1 night in Apr 2024

10/10 Excellent

Jameela

Business traveller, Travelled with partner
Liked: Amenities
Was good
Stayed 2 nights in Apr 2024

10/10 Excellent

Malcolm

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and spacious room, really good dining options close by.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The desk staff were super friendly and welcoming. I had a great visit.
Stayed 1 night in Mar 2024

10/10 Excellent

Todd

Stayed 1 night in Mar 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Booked this for my elderly father before his flight out of Albany - staff were very helpful and location was super convenient for him to get to the airport
Stayed 1 night in Feb 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Carlyle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ski weekend with my kids, staff was very helpful. Pool and hot tub were clean. Rooms were nice.
Stayed 2 nights in Mar 2024

6/10 Okay

Patricia

Stayed 1 night in Mar 2024

10/10 Excellent

Roy

Great service
Stayed 1 night in Mar 2024

10/10 Excellent

Alesha

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very good cleanliness could be improved but when I called to reclean bathroom they came right away and did a great job. I was very pleased.
Stayed 1 night in Mar 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked being able to get a bottle of wine at the lobby store
Stayed 1 night in Mar 2024

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quite nice. Our room had a weird smell.. and the bathroom wasn’t great but otherwise a very nice hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Champagne

Stayed 1 night in Mar 2024

10/10 Excellent

Aissa M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast. Convenient access to the expressway
Stayed 1 night in Mar 2024

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 3 nights in Mar 2024

6/10 Okay

Sasha

Stayed 1 night in Feb 2024

10/10 Excellent

Jaeson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really good value. Very nice hotel with comfortable beds and clean. Free breakfast was one of the best I have had and whenever anything ran out on the buffet they had it immediately refilled.
Stayed 1 night in Feb 2024

4/10 Poor

Candida

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Could’ve made the birthday guest happier
The breakfast hostess Shelly was such an awesome person. And it was nice of the GM to let me pay with cash as I left my card at home. But I was reminded so many times about me paying with my card and not cash that I wasn’t happy due to the fact that it was my birthday .and it made me feel very uncomfortable . From the time I walked in and had to wait 30mins with my children to wait for an answer if I couldn’t or could’ve paid cash to stay or be disappointed. I was also reminded about my card after breakfast and checked out. My tip to front desk is not to make guests feel sad or uncomfortable when someone’s birthday is the same day they checking in. You always want to make it pleasant and help the guest’s the best they can and leave a welcoming impression so they can come back again ;)
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2024

8/10 Good

Monique

Travelled with family
Liked: Property conditions & facilities
The property was clean and accessible to everything. My only issue was the shower’s sliding door did not close properly. It was hard to slide and came off the track. Needs to be repaired. My overall stay was good. Everyone was very nice and professional
Stayed 2 nights in Feb 2024

10/10 Excellent

Lakean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean our room was and how friendly the staff are! The lady serving breakfast every morning was such a kind soul and said “Good morning beautiful people!” Every morning! Great job guys!
Stayed 2 nights in Feb 2024

8/10 Good

Rachid

Liked: Cleanliness, staff & service, property conditions & facilities
all good in this hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stay
Awesome facility. Great rooms. Friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful accommodations and friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the heart greeting package
Stayed 2 nights in Feb 2024

10/10 Excellent

Linda

Stayed 2 nights in Jan 2024

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always so polite and friendly and the hotel itself is always so comfortable and ckean
Stayed 1 night in Dec 2023

10/10 Excellent

Rebeka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

andre

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very good Stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Jevon

Liked: Cleanliness, staff & service, room comfort
The hotel has seen better days. I’ve been going for 15 years and it is slowly slipping into disrepair. A bargain at it’s price, however.
Stayed 1 night in Jan 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. We were pleased that the pool opened at 7am. The breakfast was good. The only negative thing I could say, is there doesn't seem to be enough parking.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a relaxing wonderful stay with my beautiful husband. They were very accommodating & I felt so relaxed. Thank you Homewood! We will be back, as always :)
Stayed 1 night in Jan 2024

10/10 Excellent

Mari

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Absolutely zero issues. From check in to check out, the process was efficient and speedy. The staff is very friendly. Breakfast is plentiful and offers a variety of foods. The hotel offers everything I could possibly need. I will definitely stay here again!
Stayed 2 nights in Jan 2024