Deluxe Room | In-room safe, cots/infant beds, rollaway beds

Reviews of Erus Hotel Boracay

3 out of 5
Erus Hotel Boracay
Main Road, Station 3, Brgy. Manoc-Manoc, Boracay Island, Aklan

Reviews

6.6
Rating 10 - Excellent. 21 out of 178 reviews" "
Rating 8 - Good. 56 out of 178 reviews" "
Rating 6 - Okay. 63 out of 178 reviews" "
Rating 4 - Poor. 24 out of 178 reviews" "
Rating 2 - Terrible. 14 out of 178 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Good

ellen, boracay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
satisfying

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place!
Overall it was a nice stay! Comfortable bed and a decent breakfast. (I just do not like the condition of the pool as well as the taste of their hot chocolate) but the rest? A great value for money. Very close to the cheapest stalls for souvenir!

4/10 Poor

Maggie

Liked: Staff & service
Disliked: Property conditions & facilities
Quite walk to White Beach, Rooms needs improvemen
Blurred TV it is hopeless to watch something, Set Breakfast was too expensive Furniture and appliances seems need to be replace.

4/10 Poor

Sumit

Disliked: Property conditions & facilities, room comfort
Hotel OK and Room too small
Hotel is OK.. Located at station 3 and little far from station 1 and station 2 which is much more happening.. The room given was too small and breakfast has very little option.. And literally no options for vegetarians.

10/10 Excellent

Meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, one minute from the beach
It was with what we paid for

6/10 Okay

Igor

Liked: Staff & service
Disliked: Property conditions & facilities
Internet bad
Internet very bad!!!

6/10 Okay

REKHA

Disliked: Property conditions & facilities
Its amazing time that I spent in BoRacay....

4/10 Poor

Joao

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible bed, outdated, noisy.

8/10 Good

Marie, Laguna, PH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel on the main road near beach.
The room was lovely and quiet and very clean. The staff were nice and friendly. The breakfast was good though there were flies that they need to put a candle on the table. The staff were super attentive when we asked them to turndown the room on our second day (sand from the beach, which i wanted them to get rid off because we went to the beach the during the morning). They gave us our requests like borrowing beach towels, hangers and they were all smiling and accommodating. It's a five minute walk to station 3 and near a coin op laundry. There was restos nearby. For a person who does not like to party it was really good. Budget Mart was also near so we did a bit of grocery shopping. The Talipapa for shopping for souvenirs was also nearby. If I go back to Boracay, I'll definitely go back here! Simple but elegant!.

6/10 Okay

Gary, Manila

Disliked: Staff & service, property conditions & facilities
It was fine but needs complete hotel service
overall it was fine but without highexpectation

6/10 Okay

Verified traveller

Liked: Cleanliness
We felt comfortable and peaceful in our 3 night stay at Erus Boracay. However, wifi services are not available in the rooms. It would have been better if wifi can be accessed in the rooms, not in the ground floor only. The shower was good but the room where we stayed lack chairs and table and was too small. Overall, we had a comfortable stay in the hotel despite the noise of the passing vehicles outside. Thank you for your generous hospitality.

8/10 Good

Lindsay, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and Cheerful
The hotel staff were very nice and helpful- we arrived early and they quickly got our room ready for us for an early check in. The beach is only a 5 minute walk and they've got a nice little pool. There are markets and a grocery store down the street. The room was tiny but had a comfy bed, flat screen and a decently sized bathroom. The wifi only works in the lobby, which was expected from other reviews. Our room didn't have a window but others do.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Very overpriced for what you get.
The wifi is terrible. Could not get any internet and had to always go somewhere else. They never had any cold water. If I wanted some water that had not been sitting in the heat then I had to go somewhere else to get it. The room was nice but way over priced

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Amazing, genuinely nice people running this hotel. Great value considering how close it is to the beach. Rooms can be a bit noisy but if you stay towards the back area, it's fine.

6/10 Okay

Song

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly workers. Good services

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
This may have been the worst hotel I've been to. The wifi only worked by the lobby, no hot water, the towels had stains on them. It was just an all around s**thole hotel.

10/10 Excellent

TeacherFromUSA, Seoul, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything. Good for travelers!
I stayed here for four nights and it was great. It's a short five minute walk to the beach. It's not on the main strip, but I actually preferred this to experience more of a local and secluded feel. Everything is pretty clean; I can see how high maintenance people might have a hard time staying here because it is a little bit run down, but honestly, I think that is what gave it its charm. The breakfast in the morning was great. The staff are very nice and seem to be there 24/7. They help you plan for things to do and are so loving and accommodating. I definitely recommend this hotel!

2/10 Terrible

mikeandrea

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
The front desk staff were friendly and helpful, the breakfast is ok. The tables are always full of flies. The room was not well maintained, the floor have a big stained, the closet stinks, the sink and toilet bowl were not cleaned when we came in, I had to wipe the sink myself and black dust on the towel I used, they said they do change linens every three days and they only change the blanket, they leave the fitted sheets and pillow cases, we seen them do it, and the linens were off white and have stains on them, while they are cleaning our room ,we watched them, they only used a broom on the floor, no cleaning supplies, no disinfectant at all, and they used the wet rag from our bathroom to wipe the floor😖 also after they make your bed in the morning,they turn off the AC so when you come back to your room it's hot. The pool water is brown and nobody uses it, they shouldn't even put it on the pictures.

8/10 Good

Ricarte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Boyo, Tokyo, Japan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap, but not clean
The hotel located at main road, but still acceptable distant for walking to the beach. Clean and hygiene is really needed for this place. Too many flies while eating breakfast and the room smells. Staffs were really nice. Basic stuff like toothbrush and shampoo should is not provided.

10/10 Excellent

Andreas, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money .
Good service helpful and friendly staff. Clean conftable and rooms with air conditioning.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
nice staff!
the staff were very welcoming and were weresupportive ,and informstive about the area.breakfast was basic,but cofee was nice.beds a little soft for me,maybe not suitsble for weak backs.most deep impressioj were thegreetings and smiles of the staff!

4/10 Poor

Manuel

4/10 Poor

teresita, manila, philippines

Disliked: Cleanliness, property conditions & facilities
Not a nice hotel
paid extra for hotel with pool, but was under construction with no notice prior or mentioned in website, could have got a better hotel with no pool for less, hotel far away from beach and too close to the main road, looks better in website than in person.

6/10 Okay

ivy, sg

Liked: Staff & service, room comfort
Not far then beach
hotel staff is very helpful when we need help. Example: my friend suddenly add in to join the trip but never book the hotel, the staff is helping us to help him get the reasonable price for him to stay together with us.

8/10 Good

Vivian, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel convenient for transport
The staffs were very friendly. When we arrived, we're welcomed with pleasant hospitality. They even suggested us of what to have for dinner and what are the must-dos in Boracay. The hotel is strategically located at Station 3 but fret not, it is just 15 mins walk away from Station 2. And if you're too lazy you can always get a tuk-tuk just in front of the hotel. On the downside, the breakfast was not like what I expected. It is not the buffet kind of style. And you can only access the wifi in the lobby and dining areas (which there are big mosquitoes around).

6/10 Okay

Romelia

6/10 Okay

Michael, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Reasonably priced in Boracay but could be better
The Pros: The staff is friendly, hotel is situated approximately 10 minutes walking distance to the Station 3 white beach, Wifi speed is acceptable. The Cons: The swimming pool is very small and poorly maintained, a lot of mosquitoes in the room, can be really noisy as the hotel is situated next to the main road where hustle bustle of the motor-tricycles can be heard throughout the night, breakfast is limited to 3 choices only.

4/10 Poor

M Vanessa, Malaysia

Disliked: Property conditions & facilities
Convenient but not worth the price.
I got the deluxe room, and the Bathroom windows are see through at the top, and frosted at the bottom, so only really suitable for couples. My friends took the Superior room and their bathroom windows are frosted. It's in front of the main street so dining area is dusty and noisy. Food was supposed to be buffet style but we had to choose from a list of available breakfast. They changed the menu halfway through our stay but half the items were mostly not available. Wifi was only available in the reception area, dining area and selected rooms facing the main road due to the recent typhoon damages. Hotel pool not maintained. It looks like the water has been stagnant for a couple of months with mosquito larvae swarming around. High possibility that this contributes to the mosquitoes at the dining area right below the pool. Not a beach front hotel, but still relatively near to the beach.

6/10 Okay

Anna, Australia - VIC - Melbourne

Disliked: Property conditions & facilities
Facilities: Ordinary; Value: Over-priced; Service: Sufficient; Cleanliness: Neat; Close to Station 3 which is great, but very noisy.

6/10 Okay

Mikee, Tel Aviv

Liked: Cleanliness, staff & service
Very nice staff, Not so good location
The rooms are fine. The hotel location, on the main road is not so good. Some of the rooms and the open lobby and entrance are very noisy.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
nice staff, but very noisy , near the main road,
noisy on the main road in station 3 nice market near for shoping staff very friendly our rooms had no hot water becuse of a problem in hotel systems. pool was not working because of cunstraction going on. ok but not excellent

6/10 Okay

Brad, Vancouver

Liked: Staff & service
Disliked: Cleanliness, room comfort
Overpriced and disappointing
Erus suites was the most expensive hotel we went to over our month long trip to SE Asia. Granted, Boracay is more expensive in general than Bali and Vietnam, but we expected much more. The staff was very friendly and helpful, but the room was outdated and dirty. The only place in Boracay that mosquitoes were an issue was in our room, and we also woke up to a cockroach beside the bed one morning.The breakfast was good, but it was a la carte and a little small. Also, there was no complementary water in the room or at breakfast which most hotels provide in SE Asia. The staff were nice, and the location was fine too. It was about a 5 minute walk to the beach and 15 minutes or so to D Mall. Overall the hotel was okay, we just expected more for the price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place :)
Was able to truly enjoy our stay in boracay. The place is amazing and i would definely want to come back soon :)

8/10 Good

Angelina, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty Nice Hotel
The hotel was really nice. We didnt expect it at all considering the price. Looked like a 5 start hotel. The free breakfast was awesome as well. :) The location though is quite far from station 2 so expect about 5 minutes tryc to sation 2 or beach front. My only problem was room service threw out my comb which they thought was "trash" since my comb was semi broken. And it was a specialized comb for my curly hair. Hence, i was left with no comb throughout the trip since i couldnt buy any around boracay. :(

4/10 Poor

Leo, MY

Disliked: Cleanliness, property conditions & facilities, room comfort
Very good photo but hotel is much older in actual
There were crack everywhere in the room and too much noise from the Main Street.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Clean and spacious rooms
Stayed for 2 nights and two days. Room was spacious for 4 adults, clean and comfortable. Pool area however was disappointing because it was not clean; Breakfast serving can be improved and its services.

6/10 Okay

Toniel, South Korea/USA

You get what you pay for budget rooms!
Our first room was directly in the front. We could hear everything! I’m glad I asked about a room in the back because I don’t think we could have dealt with the noise all night and the early morning music. The suite room was larger, that’s it. No noise in the back but we dealt with ants! The second night we noticed small ants in our luggage or anywhere open trash foods were which was a little annoying. We didn’t inform the staff because the ants were so small and I prefer ants over bugs any day. We simply removed any open food to reduce them. The bed is huge and very soft and comfortable. The iPod dock was nice and the TV channels were all in English. We asked the front desk for an iron and a plug convertor. There is a small refrigerator and safe in each room as well. Each day the rooms were cleaned, beds were changed, and we received new towels. They also offered us beach towels daily. The breakfast was decent for it to be free. You can choose from a menu which included: rice, toast, eggs, bacon, hotdogs, coffee, fruit, juice, etc.

4/10 Poor

Lisa, Singapore

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Great room, limited amenities
Thank goodness we only stayed there for a day. So I only recommend this to friends who are hotel hopping and need a place to stay just for a day or two. Pros: Spacious room, comfy bed, great shower, helpful staffs Cons: No toilet paper provided, no safe box, fridge isn't cold even though it's turned on for a good 8hours and no tea kettle

6/10 Okay

Alex, South Korea

Liked: Cleanliness, room comfort
Close to road
Hotel was OK. Were on a sail boat for 6 days prior so a dry bed and a shower was very appreciated. The bed was comfortable and the room was clean. Nice big showers. Somewhat loud, as the hotel is right on the main road, but convenience wise it is great. Only complaint was the "airport transfer" they offer. It is just as expensive as you would get on your own, and you are shuttled around like cattle, and crammed into a van with at least 10 other people (more bang for their buck). Our other hotel offered this service free of charge. Overall, a good hotel for the price, just wouldn't want to stay more than a night or two.

10/10 Excellent

Robert Lacap, San Francisco California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay
Absolutely recommended

6/10 Okay

Steve, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff Good value Not the best location
Got to the hotel and are room was on the end right next to the road , if your a light sleeper this will bother you. I explained I was not happy and they moved me to a room in the centre away from road straight away .I had booked the most expensive room they had to offer Staff all great and helpful and always had a smile for us , The room was nice and clean every day, and the shower was nice and large and modern walk in shower . The hotel suffers from one thing and that's its location , its on a busy road 2 min walk away from the beach and the road is prone to flooding , so expect to get your feet wet after a rainfall .But in terms of value its very good you want this standard of hotel on the beach you will pay a lot more , If I went again I would spend the extra on a beach hotel. If your on a budget its a good choice :)

4/10 Poor

Rangberg, Norway

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Okay - but not according to the price level
No Wi-Fi in the room No mini bar in the room Bath room okay Friendly and helpful front desk Breakfast have a potential for improvement

8/10 Good

Charles, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful, comfortable pseudo-luxury hotel
Moved here from dreadful nearby hotel. By comparison this was luxury. Spacious clean rooms with enormous bathrooms with wonderful waterfall showers. Lovely staff, reasonable breakfast, on main road but short walk to beach. Would definitely recommend and stay again. Spoilt only by generator noise on last night due to island wide brown-out

2/10 Terrible

marty, california

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No power they have no back up generator
Not happy

6/10 Okay

the little penguin, Singapore

Liked: Cleanliness, staff & service
Friendly staff but facilities could be better
The staff including the receptionists, porter and security guard were extremely helpful and they made our stay enjoyable. However, the hotel rates for activities are tad expensive though so I would suggest roaming the beach to get much better prices. The sink leaks when the tap is turned on and there was no hot water in the shower on our second night. Also due to typhoon Haiyan there was no wifi or electricity to power the fridge but that was ok given the circumstances. Overall good value for money if you are not fussy.

10/10 Excellent

David, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big comfy rooms!
The pool was a bit of a disappointment and the WiFi patchy/non existent but otherwise good location and good rooms.

6/10 Okay

J, Singapore

Disliked: Cleanliness, property conditions & facilities
Modern but basic and on a noisy road
Budget dictated its selection but a non aircon reception noisy road.. Long exposed unsheltered walk to the room plus water coming under the room door during rain and noisy guests ensured we cut short our stay.

8/10 Good

diophy, alabang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to public transport
Close proximity to everything. Near the beach, stores and quiet place to relax.