Premium Room | Minibar, in-room safe, individually decorated, individually furnished

Reviews of The Cloud Hotel

3 out of 5
The Cloud Hotel
Near Khokhra Circle, Maninagar(E), Ahmedabad, Gujarat

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 2 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chandrakant

Stayed 2 nights in Nov 2023
Response from Deepak Sharma on 31 Dec 2023
Dear Guest,Namaskar!At the very outset I wish to thank you for your patronage of The Cloud Hotel & Banquet, Ahmedabad and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. It will be my pleasure to personally share your words of praise with them. We are extremely grateful when individuals in the team are recognized as we strive every day to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated and it makes me proud to be part of this beautiful hospitality Team.We look forward to an opportunity to welcome you back at The Cloud Hotel & Banquet, Ahmedabad in the near future.With Hospitality Regards,Deepak SharmaGeneral Manager

10/10 Excellent

Meena

Stayed 1 night in Nov 2023
Response from Deepak Sharma on 31 Dec 2023
Dear Guest,Namaskar!It was a pleasure having you stay at The Cloud Hotel & Banquet, Ahmedabad. We are glad to know that you had an excellent stay and you enjoyed our endearing service throughout your stay.Positive recognition is a tremendous source of inspiration for them and I thank you for your kind comments. Our heartfelt thanks to you once again for your gracious comment. We hope to have the pleasure of welcoming you back many more times.Many thanks once again for taking time to share your experience. We hope to have the pleasure of welcoming you back many more times.With Hospitality Regards,Deepak SharmaGeneral Manager

4/10 Poor

Johnny

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was dirty, bathroom was dirty, poor hygiene. Over all experience was ok. I asked for a different room and was denied.
Stayed 14 nights in Feb 2022
Response from Bharat Bist on 8 Mar 2022
Dear Guest, Greetings from The Cloud Hotel!!! At the onset, please accept my sincere apologies on behalf of the team for not being able to live up to our service standards and meet your expectations. It’s unfortunate that we were unable to create a positive experience for you. I have noted all your feedback and will be briefing the relevant team members to avoid such experience in future. We appreciate and value your feedback as it is our endeavor to work towards continuous improvement. I and my team look forward to the opportunity to welcome you back and to turn around your experience with us. Best regards, Bharat Bist

4/10 Poor

Akash

Disliked: Staff & service
Stayed 1 night in Oct 2021
Response from Bharat Bist on 16 Oct 2021
Dear Guest, Greetings from The Cloud Hotel!!! At the onset, please accept my sincere apologies on behalf of the team for not being able to live up to our service standards and meet your expectations. It’s unfortunate that we were unable to create a positive experience for you. We have noted all your feedback and will be briefing the relevant team members to avoid such experience in future. We appreciate and value your feedback as it is our endeavor to work towards continuous improvement. We look forward to the opportunity to welcome you back and to turn around your experience with us. Best regards,

8/10 Good

sushantpanda, mumbai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service is good and very helpful staff ..food is good
Stayed 4 nights in Jul 2019
Response from Rahul Vaidya on 7 May 2020
Dear Guest, Namaskar! Thank you for choosing to stay with The Cloud Hotel –Ahmedabad, Thank you for the valuable time given us to evaluating our product and services. We are grateful for the wonderful things and sharing your experience with us. These words would act as a fuel for us in accomplishing our hotels goals. The appreciation and acknowledgement of our guests is always our greatest reward. We look forward to welcoming you again in nearest future . Warm Regards Rahul Vaidya General Manager

8/10 Good

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay I enjoyed
Response from Bharat Bist on 22 May 2018
Dear Sir, Warm Greetings from the Cloud Hotel and thank you for being our Guest. We would love to see you at our property on your every visit to Ahmedabad city and we will keep trying to serve you with happiness and smile. We thank you from the deepest part of our heart for your precious and valuable comments. We look forward to welcoming you back to The Cloud Hotel, AHMEDABAD and STAY SMART with us for your next visit.

6/10 Okay

Verified traveller

Liked: Staff & service
Ok stay
Average hotel but could do better on all fronts..
Stayed 1 night in Jan 2018
Response from Bist Bharat on 19 Feb 2018
Dear Guest, Namaskar! Thank you for choosing to stay with The Cloud Hotel –Ahmedabad, We thank you for your time in evaluating our product and services. We are grateful for the wonderful things and sharing your experience with us. These words would act as a fuel for us in accomplishing our hotels goals. We at The Cloud Hotel – Ahmedabad, An Indian brand are committed to provide efficient, warm and friendly services and emphasizing on value for money. The appreciation and acknowledgement of our guests is always our greatest reward. We look forward to welcoming you again. Warm Regards

10/10 Excellent

Mark, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Comfortable and clean with friendly staff and reasonable prices. Nice restaurant in the hotel.
Stayed 6 nights in Nov 2017
Response from Godween Francis - AGM on 19 Dec 2017
Dear Sir, Thank you for your valuable feedback. We look forward to serve you and all our esteemed guests with high end services & with Happiness and Smile.

10/10 Excellent

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel with good staff & food
Had a wonderful stay at the Cloud Hotel and even attended another night as the room was clean and bed was comfortable. Overall great experience to stay there as staff was nice and helpful and food was good at the hotel.
Response from Rahul Vaidya on 7 May 2020
Dear Guest, Namaskar! Thank you for choosing to stay with The Cloud Hotel –Ahmedabad, Thank you for the valuable time given us to evaluating our product and services. We are grateful for the wonderful things and sharing your experience with us. These words would act as a fuel for us in accomplishing our hotels goals. The appreciation and acknowledgement of our guests is always our greatest reward. We look forward to welcoming you again in nearest future . Warm Regards Rahul Vaidya General Manager

10/10 Excellent

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with helpful and friendly staff
Very nice and comfortable hotel with great staff who was friendly and helpful. Arrived early at the hotel due to my morning flight and so I requested for early check in and they graciously accommodated my request which I appreciated it very much. Breakfast and food at the hotel was very good. So a 5 stars service commendation for this 3 stars hotel.
Response from Rahul Vaidya on 7 May 2020
Dear Guest, Namaskar! Thank you for choosing to stay with The Cloud Hotel –Ahmedabad, Thank you for the valuable time given us to evaluating our product and services. We are grateful for the wonderful things and sharing your experience with us. These words would act as a fuel for us in accomplishing our hotels goals. The appreciation and acknowledgement of our guests is always our greatest reward. We look forward to welcoming you again in nearest future . Warm Regards Rahul Vaidya General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in a good location
I stayed at this hotel for 10 nights in September 2016 and the hotel is very good. The staff are very polite and helpful. I would definitely come back to stay at this hotel. The hotel rooms are cleaned everyday. The location is perfect too. There is a big supermarket next to the hotel and this is very handy. Every morning the breakfast was amazing as well. If you want to eat dinner or lunch at the restaurant in the hotel make sure you place your order in advance! We had to wait nearly 45 minutes for the food for dinner one day.
Response from Bharat Bist on 7 May 2020
Dear Guest, Namaskar! Thank you for choosing The Cloud Hotel –Ahmedabad, We thank you for your time in evaluating our product and services. We are grateful for the wonderful things and sharing your experience with us. . Thanks a Lot to Marge on Ambience, Service, Staff Supportiveness and Food. We at The Cloud Hotel – Ahmedabad, An Indian brand are committed to provide efficient, warm and friendly services and emphasizing on value for money. The appreciation and acknowledgement of our guests is always our greatest reward. We look forward to welcoming you again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Experience
In January 2015, I had opportunity to stay at the hotel for six days, The hotel is comparatively cleaner compared to few high priced hotels in the city. The hotel is in the older, congested part of the city but provides excellent in-house services.
Response from Rahul Vaidya on 7 May 2020
Dear Guest, Namaskar! Thank you for choosing to stay with The Cloud Hotel –Ahmedabad, We thank you for your time in evaluating our product and services. We are grateful for the wonderful things and sharing your experience with us. These words would act as a fuel for us in accomplishing our hotels goals. We at The Cloud Hotel – Ahmedabad, An Indian brand are committed to provide efficient, warm and friendly services and emphasizing on value for money. The appreciation and acknowledgement of our guests is always our greatest reward. We look forward to welcoming you again. Warm Regards, Rahul Vaidya General Manager