I've been to a number of budget hotel chains around the world of this same level and this would sit slightly below average. I rated it an overall 3.0 but it really deserves a 2.5. The staff were great but the rooms could do with better maintenance. The first room I stayed in was poor, but the second was ok, so it was inconsistent. That said, after also staying in the Hotel Somraj in the city centre, I would probably rank this as the best hotel in Agartala - perhaps even Tripura State. As an added bonus, there is a Coffee Day just behind the hotel.