Junior Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Reviews of Jupiter International Hotel Bole

4 out of 5
Jupiter International Hotel Bole
Africa Avenue, Addis Ababa

Reviews

8.0

Very good

Rating 10 - Excellent. 47 out of 121 reviews" "
Rating 8 - Good. 45 out of 121 reviews" "
Rating 6 - Okay. 14 out of 121 reviews" "
Rating 4 - Poor. 9 out of 121 reviews" "
Rating 2 - Terrible. 6 out of 121 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Anthony

Business traveller
Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Robert, Tumbaco - Quito

Stayed 1 night in Sep 2023

8/10 Good

FATUMA

Stayed 3 nights in Aug 2023

10/10 Excellent

DEOKNET

Stayed 2 nights in Jul 2023

10/10 Excellent

Eileen

Stayed 4 nights in May 2023

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

4/10 Poor

Genet

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff not clear on the hotel policy. Based on who I asked, I was provided conflicting information. I was not provided clear guidance. The staff is not up to par in customer service. They needs major training.
Stayed 3 nights in Sep 2022

10/10 Excellent

Carlton

Stayed 5 nights in Jul 2021

8/10 Good

Alexandre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was great overall.
Stayed 5 nights in Jun 2021

8/10 Good

stuart

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The hotel is outstanding and the services are excellent.
Stayed 1 night in Mar 2021

10/10 Excellent

Joakim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel for short stays
Superb service, transfer from AirPort and a smooth and fast check-in. Very hospitable staff all around. Restaurant on site with good variety and selection.
Stayed 1 night in Feb 2021
Response from Ayelech G/Hiwot on 19 Feb 2021
Dear Ms. /Mr. Joakim, Tena Yist’legn | Greetings from Jupiter International Hotels! Hope you are staying safe & well during this unprecedented time. Thank you so much for spending your valuable time to share your comment on our service. We are very happy to hear that you found our teams and the service satisfactory. It is our great pleasure to give our guests the best possible service to make their stay comfortable as well as memorable. We look forward to accommodate & serve you on your next trip to Addis Ababa. Hospitality Regards, Stay Safe & Blessed!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I stayed at this hotel for two days. The food was ok and the room was ok except the towels which were old and stained. The rooms lack sound proof due to which any noise on the corridor was loudly disturbing. The cleaning crew in the morning wakes you up because of their loud voices - they are like construction workers. There was complimentary breakfast but the entire room was reserved so I was asked to dine in the bar on a bar table - I found this disrespectful. There should be no first class and second class customers. The hotel need to avoid discriminatory services.
Stayed 2 nights in Dec 2020
Response from Maedot A. on 24 Dec 2020
Dear Sir, Tena Yist'legn! Thank you so much for taking your time to give us a review after your stay. We appreciate your positive comments about our rooms and cleanliness. We apologies the inconvenience that was caused to you because of bookings for a large group that we reserved the restaurant for and the excessive noise that was caused in the hall ways. We again went through the arrangements and changed things to make sure all our guests feel our service excellence. We thank you again for your constructive feedback and rest assured we have taken it to improve our gaps. We look forward to seeing you at Jupiter International Hotels soon. Hospitality Regards

8/10 Good

Chung Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
With free shuttle between airport
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Helpful kitchen staff
Good stay
Stayed 4 nights in Nov 2019

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

EFRAIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall satisfied
Close to the office. Supermarket near by. Medium but comfortable room. Good breakfast. Free shuttle to airport.
Stayed 2 nights in Oct 2019

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best staff I’ve ever met!
Even if this hotel weren’t as lovely as it is, I would still rate it five stars for the staff. They define customer service! Every employee did their best to spoil us, and all seemed to genuinely enjoy their jobs. It was pure pleasure to stay here.
Stayed 2 nights in Sep 2019

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful experience in Addis Ababa
I love this hotel! The rooms are comfortable and spacious, the food is of excellent quality, and I can’t say enough nice things about the staff!
Stayed 1 night in Aug 2019

4/10 Poor

Ron

Business traveller
Disliked: Staff & service, amenities
Poor quality of breakfast, they charged me for half a day for late checkout and then told me I had to leave by 6 pm. Poor management.
Stayed 2 nights in Aug 2019

2/10 Terrible

Yvette

Stayed 11 nights in Aug 2019

10/10 Excellent

Gladston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Staffs are very freindly and taking care.
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Hospitable staff and nice room...good airport shuttle service
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The airport shuttle is slow for pick up especially for domestic return
Stayed 1 night in Feb 2019
Response from Maedot A. on 2 May 2019
Dear Guest , Tena Yist;legn/ Warm Greetings from Jupiter International Hotels! Thank you for making time to review your stay with us. We sincerely apologize for the discomfort caused during shuttle pick up. Our Airport booth is located in Terminal two whereas for the domestic we very much rely on exact arrival time of domestic flights that are constantly changing. I can assure you we are trying to work with these changes as much as possible. We hope to see you at Jupiter International Hotels. Hospitality Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was included and very good. The staff was very friendly and helpful.
Stayed 1 night in Feb 2019
Response from Maedot A. on 1 Apr 2019
Dear Guest, Tena Yist'legn/ Warm Greetings form Jupiter International Hotels! It is great to read you enjoyed our breakfast and our hospitality. We hope to continue to be a hotel of your choice for you next to Ethiopia. Hospitality Regards,

10/10 Excellent

anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet location, very close to the airport and they provided a shuttle to collect me and drop me off at the airport
Stayed 2 nights in Feb 2019
Response from Maedot A. on 1 Apr 2019
Dear Mr. Anthony, Tena Yist'legn/Warm greetings from Jupiter International Hotels! Thank you so much for making time to review your stay with us. We are glad you enjoyed our hospitality. We look forward to see you on your next tip Addis Ababa. Hospitality Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Lovely staff no air conditioning very convenient for airport.
Stayed 2 nights in Oct 2018

8/10 Good

B.Binyam, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allowed us extended checkout at no charge. Staff is very professional and helpful.
Stayed 2 nights in Sep 2018

10/10 Excellent

Eileen, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet,friendly place to stay!
This was my 4th time at Jupiter Bole. The people are great, the room is clean, modern and spacious, all this and just 10 minutes from the airport- for which the hotel has a free shuttle. They have a very good breakfast and a good restaurant.
Stayed 1 night in Jun 2018

10/10 Excellent

Dawn, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended hotel convenient to the airport
The staff were incredibly polite and helpful. The food was great too. We stayed here for the first and last nights of our tour of northern Ethiopia, which really completed our wonderful week.
Stayed 1 night in May 2018

8/10 Good

Jan Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very well taken care of all aspects included
Response from Maedot on 19 Apr 2018
Dear Guest, Tena Yist'legn/ Warm Greetings from Jupiter International Hotels! Thank you very much for taking your time to give us such a great review. We are happy to know your stay was comfortable. We look forward to serve you again in the near future at Jupiter International Hotels. Hospitality Regards, Maedot Assefa Director of Sales and Marketing

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3/4 star hotel with 5 star enjoyment. Friendly and helpful staff. Great location. Very comfortable and welcoming stay.
Stayed 2 nights in Jan 2018
Response from Maedot on 7 Apr 2018
Dear Guest, Tena Yist'legn/ Warm Greetings from Jupiter International Hotels! Thank you so much for the great review. We hope to see you again soon at Jupiter with our friendly team and comfortable property. Hospitality Regards, Maedot Assefa Director of Sales and Marketing

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly, super helpful and the nicest I’ve encountered in Addis Abeba so far. My room was on the 4th floor and was spacious, clean and comfortable. The hotel is close to great food and shopping.
Stayed 3 nights in Mar 2018
Response from Maedot on 12 Mar 2018
Dear Guest, Tena Yist'legn/ Warm Greetings from Jupiter International Hotels! It's a great way to start our week here at Jupiter with your lovely review. We hope you do come back to Addis Ababa and again choose to stay with one of our hotels. We will be waiting for you with our warm hospitality , new outlets and of course helpful team. Hospitality Regards, Maedot A. Director of Sales and Marketing

10/10 Excellent

Alex, Orange County, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short stop
Small, but clean and excellent staff hotel. Worth your every penny in their room and restaurant. Although no gym or swimming pool, but is good for short stop
Stayed 1 night in Dec 2017
Response from Maedot on 22 Dec 2017
Dear Guest, Tena Yist'legn! Warm Greetings from Jupiter International Hotels! Thank you very much for taking your time to give us this constructive review. Indeed our Bole property is a cozzy 4 star hotel fit for business and leisure travellers. We are glad you enjoyed our rooms and food. We do hope to see you at our hotels on your next trip to Addis Ababa. Happy holidays. Hospitality Regards, Maedot A. Director of Sales and Marketing

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was overnight only -very pleasant and the airport shuttle was convenient, timeous and staff very friendly, helpful and efficient.
Stayed 1 night in Nov 2017
Response from Konjit on 1 Dec 2017
Dear Guest, Tena Yist'legn! Warm Greetings from Jupiter International Hotels! Thank you very much for taking your time to give us your review. We are happy to read we made your short trip comfortable. Do book with us again, this time longer, so that you get to experience our entire service, offers and of course our lively city. Looking forward to see you soon. Hospitality Regards, Maedot A. Director of Sales and Marketing

8/10 Good

M. G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and friendly staff
Overall, the property is clean and reasonably comfortable. Very convenient to get in and out of the bole area; easy access to taxi, airport, local shops, supermarkets, and night life. The staff at Jupiter are very personable and accommodating; they welcome you with warm greetings and are very friendly as you enter and exit the hotel. The breakfast selection is excellent, they offer variety of choices daily and will take special orders such as omelets, hot chocolates, juices, etc...
Stayed 4 nights in Oct 2017
Response from Konjit on 28 Nov 2017
Dear Guest, Tena Yist'legn! Warm greetings from Jupiter International Hotels! Thank you so much for the great review. We are happy you were satisfied with our hospitable team, accommodation and services. Please book with us again on your next travel , we promise to continue to make you feel at home. Hospitality Regards, Director of Sales and Marketing

10/10 Excellent

eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 4th stay at Jupiter Bole.
The people are great! The hotel is located in the Bole district which is central Addis. The food is good and the rooms are clean and modern.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2017

8/10 Good

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value - Friendly Staff - Will Stay Again
Convenient hotel. Friendly & helpful staff. Pleasant experience. Close proximately to airport Pity they have no gym

8/10 Good

Serge G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor Internet connection can waste it all
waiting for the internet

10/10 Excellent

Ravi, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent management and staff. Nice rooms and good staff. Value for money.

10/10 Excellent

Nikunj, India,Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money.
No complains, amazing property to stay. The staff gives no option for any kind of complain. Breakfast was amazing.

6/10 Okay

Mudar

Liked: Staff & service
Disliked: Cleanliness

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall a good place
Hotel is good. On Bole Rd, so good area. Only down point is absence of gym for which they have a tie up with some gym in next building or they can take you to the thru other hotel in Kazanchise.

10/10 Excellent

Daniel, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine Hotel
Safe. Clean.

10/10 Excellent

Claire, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy & comfortable stay at Jupiter Bole
Pleasant and very helpful staff. They were happy to follow up on my flight details and other local reservations . The bed was comfortable and the complimentary breakfast was delicious. I will stay here again.
Response from Konjit on 23 Jan 2016
Dear Guest Thank you for taking the time to post you very kind review of your stay at Jupiter International Hotel (Bole). We appreciate your feedback regarding the hotel, and especially your comments about our helpful team, comfortable bed and delicious complimentary breakfast. It is always a pleasure to read such wonderful comments from our guests. We love to get feedback from guests as it tells us what we are doing well and also where we need to improve you comments will inspire the team to consistently deliver great customer service. We hope that we can welcome you back in the future and thank you for staying with us. Kind regards, Konjit Ayele Deputy Managing Director